This all-inclusive resort is good in every way apart from their rooms. The food was very good. I looked forward to breakfast every morning. Drinks were good and there was never a queue to get a drink. The staff were wonderful, friendly and hard working. Check-in was smooth. There are 2 pools. Tennis, Spanish lessons, ping pong, even a scuba... more

We had a quick stop in Playa and wanted to stay only one night in an all-inclusive. Found this hotel while surfing another hotel's internet in the location we were. Called in route to make reservations, and were told we could only get that low rate on-line, so we had to call family back in the States to book it... more

This was our first time in this hotel. It was clean but a little old, In my opinion needs some remodeling.The grounds are well kept. The buffet rest was ok, good food but nothing fancy, the Mexican restaurant was good but the best was the Italian. The first club in this hotel ( for members only ) is great, the... more

Location is not a problem for this hotel, it is situated 1.5 km away from the center of Playa del Carmen, so you walk there without a problem, there are other hotels in this area, so you have many others to choose from. We arrived at 2:00 am due to a problem with our flight, so the check in was... more

Nice hotel. Its bedrooms and the F&B deparment are 3* according to european standards. Common areas and leisure facilities are pretty good, though. If you plan to make excursions and not to stay in the hotel more than 2 days, then its a perfect choice. Mostly taking into account the price! more

we booked this hotel online after rave reviews from the agent,on first appearancevery good ,clean and over the top friendly,the following day we were followed around and hassled to buy time share with them,you're hassled when you're by the pool at least every half an hour to go on trips or have a massage,we were put in a room with... more

We stayed at this hotel from the 6th to the 27th of October 2009. We also arranged our own four day trip to Oaxaca before leaving the U.K. from the 16th to the 20th October. I have read many reviews on Trip Adviser and have often thought a lot of people whinge for the sake of it. Unfortunately, I'm now... more

Although we got an excellent package deal from a travel agency for two week all inclusive service and flight ticket, not just this is the only reason why we think this hotel is great value. I was a bit concerned about the negative comments and reviews I read here. I found most of them invalid based on my two weeks... more

Booked as a late deal so were a bit worried and mixed reviews caused a little concern but went with open minds and the place far and away surpassed expectations! Luckily we had a good rep at airport who warned us (the whole mini bus) that in almost all resort hotels have some timeshare people in hotel/resort uniforms that will... more