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Allegro Playacar

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3.5 of 5 Lote Hotelero 7, Desarrollo Playacar | Playacar, Playa del Carmen 77710, Mexico
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Allegro Playacar
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Allegro Playacar
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2,747 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (439)
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Gloucester on
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars NEW

We decided to try this smaller property which meant less time walking to pool, beach or for food vs the mega properties; it was only 45 minutes from the airport and 20-30 minute walk into Playa del Carmen via boulevard or beach . Only a few steps to the beach, pool or bar and had amazing endless white sand very... More 

Was this review helpful? Yes 3
Kersey, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I just spent 7 amazing days at the beautiful Allegro Playacar and our ONLY complaint was that the time went too fast! Upon arriving we were upgraded to VIP's (thanks to the amazing Silvia!) and received a room with ocean view. We were honestly treated like royalty the entire time. The beach is so pretty with perfect... More 

Was this review helpful? Yes 6
upstate new york
Top Contributor
195 reviews 195 reviews
34 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Having stayed at many properties along Playa Del Carmen, we were pleasantly surprised by this small gem! The crowd was a bit older than the other properties, and mostly European. This was great as we were able to enjoy people from all lands. The mood at the Allegro is calm, not a "spring break" atmosphere at all. The property is... More 

Was this review helpful? Yes 2
Moose Jaw, Canada
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I would like to send out a big HELLOOOO to Sylvia and the gang down at Allegro Playacar. We just spent a week there with the crew and wow what a good time! from the entertainment to the food all an A+ in our books. nice size resort, see all your friends having fun :) this was our second time... More 

Was this review helpful? Yes 4
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear carson m: First of all, we would like to tell you how much we appreciate your positive comments! Its very pleasant to hear you had a great experience with the Allegro Playacar family! Im quite sure our restaurants, housekeeping and entertainment staff will be motivated to know they were able to exceed your expectations! Please remember that we are... More 

Hartwick, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I took advantage of a sale and jetted off to the sun and fun of Playa Del Carmen This hotel, Allegro Playacar, is right on the beach, a mere 45 minutes south of Cancun. The hotel itself was very nice, very comfortable and in the best location. White sand beach, beautiful pool, plenty of space. Upon our... More 

Was this review helpful? Yes 2
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear Joanne T: Thank you for sharing your experience through this media! We are glad to hear you were pleased with the special amenities we programed for you! We also appreciate your comments about the rooms and its inclusions, it's pleasant to know you felt comfortable with us! We will share your suggestions about our Mexican Restaurant with our food... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stay here sinds 2007. Always satisfied at the end of the holliday. Despite we have seen and done all the trips in and around Yucatan we joint three trips again, Siaan Kaan, Hobox, and Contoy. Snorkeling around the reefs you can see many fish and coral life in good condition. OCC Ocidental Allegro Playacar is a good place for... More 

Was this review helpful? Yes 2
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear Albert: We would like to thank you for your preference throughout the years; it has been a pleasure to be the host of your stay, and we were very pleased to see you again this year! We appreciate such kind comments about our staff members; we will gladly tell Maleny, Manuel, Erica, Giovany and Miguel they provided you with... More 

Upper MI
Top Contributor
60 reviews 60 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have never stayed at the same resort twice in our dozen or so times in Playa del Carmen until here at the Allegro Playacar. First off, tremendous THANK YOU and applause to Silvia, the Guest Services Manager, and in her vacation absence, Maria. Silvia always makes us feel so warmly welcome! We are treated like royalty - we continue... More 

Was this review helpful? Yes 4
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear zengecko: Thank you for sharing such a great review with us! Its very motivating to know we were able to provide you with a memorable experience during your recent stay! We are happy to know you were pleased with your room assignment and our food this year. We also appreciate your positive feedback regarding our spa and restaurants staff;... More 

Winnipeg, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Awesome resort ... stayed 2 weeks and would definitely go back. Yes the beds are hard but there are bed toppers avail. Was able to sleep just fine all things considered. This is not a big party resort and most things wind down by 11:00. The food was plentiful and wonderful. Some items repeated throughout the week but that is... More 

Was this review helpful? Yes 4
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear PadInfree: We would like to start by thanking you not only for choosing the Allegro Playacar as the host of your recent vacation, but also for sharing your experience through this media! We are happy to know you found our pastries and food in general pleasant, we will share your comments with our Chef and restaurant staff, who im... More 

Minnesota
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We vacationed at the Allegro with a large group the first week of February and wow did they take care of us! This may be considered a 3-star property but the staff and the service they provide is 5-star in my opinion. The guest services representatives, Sylvia and Maria, were top notch in addressing our needs before and during our... More 

Was this review helpful? Yes 4
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear Minnesota_Waldo: We appreciate the time you invested in sharing such a kind review with us! We are very pleased to know we were able to fulfill your expectations regarding our service, food variety and location! We are working on a daily basis to improve our rooms and facilities, so we really hope that you can come back to us... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arrival we were taken care of very well. Yes, they explained to us about the aka timeshare or as they call it now, "vacation club". We told them we weren't interested and they left us alone. We did find out that they reserve the ocean front rooms for the vacation club members tho. The beach is beautiful, minnimal vendors... More 

Was this review helpful? Yes 4
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear jpmyers78: First of all, we would like to thank you for taking the time to share such a positive review with us! We are very happy to hear you had a memorable experience at the Allegro Playacar! We will share all your kind comments with our staff (including Antonio & Jacob). They will be very motivated by your kind... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(15)
  • Pool bar(14)
  • Italian restaurant(12)
  • Lunch buffet(9)
  • Thatched roofs(8)
  • Different theme(6)
  • Great time(5)
  • Grounds were beautiful(5)
  • Hot dogs(5)
  • Bottled water(3)

Additional Information about Allegro Playacar

Address: Lote Hotelero 7, Desarrollo Playacar | Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Allegro Playacar 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#44 Top resorts Hotel in Playa del Carmen
#51 Spa Hotel in Playa del Carmen
#61 On the Beach Hotel in Playa del Carmen

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