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All 199 Playa del Carmen hotels

Allegro Playacar

3.5 of 5 Resort (All-Inclusive)   |   Lote Hotelero 7, Desarrollo Playacar | Playacar, Playa del Carmen 77710, Mexico
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Allegro Playacar
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66%
Ranked #107 of 199 hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed yesterday
evandbob New York City, New York
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2,349 people have reviewed this hotel

Traveler rating
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496
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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English first
Alberta, Canada
1 review
1 of 5 stars Reviewed yesterday NEW

We went to a travel agent and he highly recommended this resort , told us it was great !! So , never being to Mexico myself we agreed to it. When the bell boy took us to our room there was no air conditioning, we said to him how hot the room was and he said oh no it's working... More

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New York City, New York
Top Contributor
70 reviews 70 reviews
38 hotel reviews
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed yesterday NEW

My return visit to the Allegro Playacar was not as good as my first time there. I had booked a superior premium room and was disappointed that I received a room in Building 51 without a pool or ocean view. I expressed my dissatisfaction and was met with a shrug of the shoulders. Last time I was in Building 55... More

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Canton, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were there the last week of May and blessed with perfect weather, no rain and temps in the 80s. As others have mentioned AC had a tough time keeping up. We found that if you closed the bathroom door it had no problem keeping up, if fact it got quite cool. The food was good and the service at... More

Was this review helpful? Yes 2
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was the second time there and I liked the hotel very much. I just have to say one thing; the guest service responsable, Luévano Silvia did her job more than perfect. Very professional and everytime friendly. Thank you Mrs. Luévano. You are a gift for the Allegro Hotel.

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just returned from our honeymoon at the allegro in playacar the only complaint i can find about the hotel are the hard beds everything else was superb the staff where fantastic they worked really hard & couldnt do enough for us . The food was really nice although sometimes the buffet was alittle cold if you got in... More

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Noruega
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have A wonderfull time at that reserot is so nice it works for us animation team wonderfull i go out at cocobongo and Israel Jesus super guys really work hard the staff at the restaurant super nice service people we come back

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Our stay just ended yesterday and I would not recommend this place. The air conditioner didn't work so we asked for help. The maintenance man said it was fine. We asked to move to a different room and there weren't any. The food was terrible. The 2 restaurants the Mexican and Italian were all booked up for the week the... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at this resort from July 1-8th, 2014. We have vacationed all over Mexico staying in more then 20 different resorts. This resort is by far the worst resort we've ever stayed at. The room had no a/c. I spilled a beer the first day in our room and it was never cleaned up. Broke a glass on my... More

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We were there from July 8th through the 19th. We had to switch rooms three times because there were flying ants all over the room and no AC the second time no AC finally the third time again no AC and a very bad smell in the bathroom the only good thing was the service by some of the people.... More

Was this review helpful? Yes 2
Minnesota
Contributor
20 reviews 20 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Three of us had a girls week at the Allegro July 12-19. We had 2 rooms. The hotel was pretty much as I had expected. It was not the plushest resort I have ever stayed at, but we were very satisfied with everything. I had expected to have to wait for our rooms to be ready as we arrived at... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very good(15)
  • Pool bar(14)
  • Italian restaurant(12)
  • Lunch buffet(9)
  • Thatched roofs(8)
  • Different theme(6)
  • Great time(5)
  • Grounds were beautiful(5)
  • Hot dogs(5)
  • Friendly and helpful(3)

Additional Information about Allegro Playacar

Address: Lote Hotelero 7, Desarrollo Playacar | Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Allegro Playacar 3.5*
Reservation Options:
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico

2,456 photos of this hotel

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Amenities

Bar / Lounge Beach Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#46 Top resorts Hotel in Playa del Carmen #49 Spa Hotel in Playa del Carmen #64 On the Beach Hotel in Playa del Carmen
Hotel Class
Number of rooms
286

Questions & Answers

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1 question

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