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All 199 Playa del Carmen hotels

Allegro Playacar

3.5 of 5 Resort (All-Inclusive)   |   Lote Hotelero 7, Desarrollo Playacar | Playacar, Playa del Carmen 77710, Mexico
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Allegro Playacar
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Ranked #110 of 199 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 3 days ago
Gemsk3
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2,450 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (381)
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English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Me and my boyfriend have just returned back from a 10 night stay here.. And it was the best! After reading reviews before I went away I really didn't know what to expect especially as most reviews were bad at the time. We has a very clean room next to the pool which Lucy our maid did a lovely job... More

Was this review helpful? Yes 2
Treorchy, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just came back from a week at allegro it was one of the most friendliest, clean and beautiful hotels I have been too. My room was of average size with a huge bed cleaned everyday, fridge re-stocked and my ac worked fine and with the fan as well we kept really cool. Staff were out early in the morning cleaning... More

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at the Allegro from Sept 10-15 and the experience was amazing loved the hotel wish there was a bit more variety on food at buffet but other than that the stay was great !!!! Esmeralda who was out housekeeper would clean out room and did amazing !!!! Thank you

Was this review helpful? Yes 1
Barcelona, Spain
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have just come back from Occidental Allegro Playacar - Riviera Maya. The holiday at Allegro playacar was fabulous!!!!! The hotel is situated just in front of the beach with white sand; there are umbrellas and hammocks on the beach for everybody. The barmen make delicious coctails all the time. There are some bars but which I like most was... More

Was this review helpful? Yes 5
Kelowna B.c
Contributor
12 reviews 12 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed from sept 7 th- 14 th. This was our second stay at this hotel.i want to start by saying the staff at this hotel are a what makes this place! they make you feel welcome. and they will try to accomadate your needs or requests with no fuss. just visit guest services, or contact prior to arrival for... More

Was this review helpful? Yes 3
Chicago Ridge, Illinois, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just got back from our honeymoon! As a gay couple we were treated with great respect! Had a private couples massage, romantic dinners, etc. The staff from the "First Club" (Aldo, Carlos, Santiago, & Jose) took care of us & all of our needs! The entertainment provided by Jesus (Sexy Malambo), Reuben, & Kenny was outstanding! They made sure to... More

Was this review helpful? Yes 1
Fullerton, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel from 8-30-14 to 9-6-14. It's true that the air conditioner did not work just like I read before going there. I called front desk and they sent a technician. After trying to fix it, he told me that the AC works. I however did not feel the cold air, but how could you argue with... More

Was this review helpful? Yes 3
red bluff,ca.
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from another great two week vacation at this resort. We will continue returning to this resort. The staff service was nothing less than just awesome. The food was very good and we never left hungry. All the staff personnel were very friendly but there were a few who went above and beyond to ensure that our vacation... More

Was this review helpful? Yes 3
OccidentalVC, Community Manager at Allegro Playacar, responded to this review

Hello, Snowman49! Thank you for feedback! We are glad to read you enjoyed your stay at the Allegro Playacar and that you felt just like home. We will, for sure, pass your comments to the staff. Thank you for letting us be part of your special moments. Best regards! Ignaura Tejeda Solimán Community Manager for Occidental Vacation Club More

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 2nd time here. We stayed August 23 to Agust 30. We got there a little early so our room was not ready. 30 minutes later it was ready but it was not a room we asked for, we asked for an upper. Waited two days to get an upper. Rooms: Both rooms we had, 2501(down) and 2705(upper) were smal... More

Was this review helpful? Yes 7
Bath, United Kingdom
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed as part of a longer trip for 6 days and chose this hotel because of the size (its small in comparison with lots of Cancun) the great price, location and beach. All of the above were great. The staff are very friendly. The rooms are basic, quite tired, but very clean and our first room in block 15... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(15)
  • Pool bar(14)
  • Italian restaurant(12)
  • Lunch buffet(9)
  • Thatched roofs(8)
  • Different theme(6)
  • Great time(5)
  • Grounds were beautiful(5)
  • Hot dogs(5)
  • Friendly and helpful(3)

Additional Information about Allegro Playacar

Address: Lote Hotelero 7, Desarrollo Playacar | Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Allegro Playacar 3.5*
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico

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