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Allegro Playacar

Lote Hotelero 7, Desarrollo Playacar | Playacar, Playa del Carmen 77710, Mexico
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Allegro Playacar
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Allegro Playacar
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2,840 reviews from our community

Traveler rating
    799
    1,046
    505
    267
    223
See reviews for
615
1,095
71
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (460)
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Winkler
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed at the Allegro Playacar from March 1-11 and we enjoyed every minute of our stay. Our room had a great view of the ocean and pools and was so close to all the action, which we loved. The resort is smaller and no matter where your room is you have a quick walk to the... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 days ago NEW

Visited for one week in March 15th-22nd Upon arrival check in was quick and easy and we were off to our rooms where our luggage was shortly also delivered. We were a group of 6 among 3 rooms which were conveniently located in neighbouring buildings. The rooms were clean and cool. The resort was easy to quickly navigate and because... More 

Was this review helpful? Yes 2
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear Jared R: Thank you so much for such a good and detailed review from our property; we are very pleased to know you had a memorable vacation at the Allegro Playacar! We will definitely share your comments with Nestor and Limber; they are going to be very happy to know you mentioned them! We would like to invite you... More 

esky
Contributor
14 reviews 14 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our second trip to the Allegro. We have never went to a resort twice. Saying that... Loved it!! (again) We were placed room 5402. It was an updated room... new paint, curtains..... ummm kinda looked like the "older" rooms to us.... just saying. The view was not to spectacular. Sitting out on your veranda you had a fine... More 

Was this review helpful? Yes 3
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear EskyKat: We would like to start by thanking you for choosing us again as the hosts of your vacation! It was a pleasure having you here again! We will share your kind words with our staff members; its always very motivating to know we were able to make a memorable vacation for you! We really hope to have you... More 

Hague
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'm having a great time at the resort! The entertainment team is top notch! Always something to do! They are all really friendly. Special thanks go's to Tomas, Argelia, Ivan and the rest of the entertainment team. I will definately be back!

Was this review helpful? Yes 5
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear Weekender5773: Thank you for your great review! We truly appreciate your kind words about our entertainment staff. We will make sure to let Tomas, Argelia and Ivan know the impact they made during your stay! We hope to welcome you back very soon! Kind regards, Silvia López Guest Experience Manager More 

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from 1 week at the Allegro Playacar from March 13th until the 20th, this was our second visit. Upon arrival we got the room block 37 a little far from the main pool and beach. Next day we went to see Silvia who I had been in contact with and she moved us to block 58, the air... More 

Was this review helpful? Yes 3
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear fourkids4: Wow! Thank you so much for such a wonderful review! We are thrilled to hear you enjoyed your recent stay with us, and we would like to thank you for your preference. Im glad to hear you enjoyed moving to the 58 block, the view there is breath taking! We'll make sure to share your kind comments with... More 

Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Awesome beach, beautiful grounds, great food, friendly staff. This is a smaller, quiet resort, which was what we were looking for (it was March break). About an hour from Cancun airport. Rooms are small, but beds are clean and comfortable. Good A/C. Resort is not flat, mostly pathways not steps for anyone with knee problems. There were 10 of us,... More 

Was this review helpful? Yes 3
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear foxleigh: We appreciate the time you invested to review your recent stay at the Allegro Playacar; we are very happy to know you enjoyed your overall stay! We really hope to have the pleasure to be the host of your vacation again; please don’t hesitate to contact us through this media for any assistance you may need, we’ll be... More 

Winnipeg, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Nice small, quiet resort. Great location, lovely grounds. Excellent food, rooms clean and A/C worked very well. Staff is fantastic, friendly and attentive. Beds a little hard, but toppers available. We will return next year.

Was this review helpful? Yes 5
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear Edward P: Thank you for giving us such a good rating and for recommending our hotel to other travelers. We will be very happy to host your stay again with us, so please remember that we are at your service for any assistance you may need! Best regards, Silvia López Guest Experience Manager More 

Canada
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a wonderful week celebrating my father-in-law's birthday here! The staff is excellent and very friendly. We loved that it was close to town and walked there often. Our room was always kept so neat and clean. It was a bit warm in our room, we would have like it a bit cooler for sleeping. However with the weather... More 

Was this review helpful? Yes 4
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear BlondieCanada: We are so delighted that you chose to celebrate such a special occasion with us, and its very motivating to hear you had a memorable experience! I appreciate your kind words! We are always ready to welcome you guys again! Dont hesitate to contact us if there's anything we can do for your next trip with us! Sincerely... More 

New Berlin, Wisconsin
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have hundreds of choices of where to vacation in Cancun. But I decided on Allegro Playacar because I read some very good reviews and that has value for me. We were treated very nice by Maria and Syvia and they truly care if your experience is everything it can be. From making restaurant reservations to directions to shopping to... More 

Was this review helpful? Yes 5
Silvia L, Guest Experience Manager at Allegro Playacar, responded to this review

Dear Dave P: Thank you for such a wonderful review! We truly appreciate your kind words and your trust. We are happy to hear you enjoyed our service and the romantic dinner experience at the beach! We look forward to welcoming you back very soon! Please remember that we are always available for you! Sincerely yours, Silvia López Guest Experience... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

This year our annual winter getaway took us to the Allegro Playacar!! We loved every minute of it!! Although the air conditioning in our room was not working well...Silvia from Guest Services made sure we had a fan that helped out alot. Silvia is a total sweetheart and a very great asset to the hotel...I had corresponded with her before... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(14)
  • Pool bar(14)
  • Italian restaurant(9)
  • Lunch buffet(8)
  • Thatched roofs(8)
  • Different theme(6)
  • Grounds were beautiful(5)
  • Hot dogs(5)
  • Great time(4)
  • Bottled water(3)
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