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All 199 Playa del Carmen hotels

Las Palapas Hotel

3.0 of 5 Hotel   |   Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico
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Ranked #92 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
Heidi M Mexico City, Mexico
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464 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Mexico City, Mexico
20 reviews 20 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is definitely on the nicest beach in Playa, while still being a very short walk to 5th Avenue. The hotel itself is very charming, with each room being an individual 'palapa' or cabana. The room was clean, the air conditioning worked, and we had hot water. Service here is excellent, and the beach, pools, and public areas are... More

Was this review helpful? Yes
Choctaw, Oklahoma
1 review
4 of 5 stars Reviewed 4 days ago NEW

Just returned home from Las Palapas today. We spent 3 nights as part of a large wedding party, and loved it. The rooms are a little dated, but they were clean and everything worked fine - hot water, cold AC, plenty of towels, etc. We loved the small size and how the hotel is tucked away, but we could walk... More

Was this review helpful? Yes
LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Dear Guest, thank you for your feedback. I a glad that you liked our facilities and were satisfied with the service level. At the same time I am really sorry to hear that you could not sleep well the last night of your stay. As you said, some of the events, that are organized by the city or one of... More

Kansas City, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first trip to Playa del Carmen. I must admit that I didn't do my homework as well as I normally do when planning a trip but this was my honeymoon and thorough vacation planning took a backseat to wedding planning. My husband and I were shocked at just how touristy the city, particularly Calle 5, is. We... More

Was this review helpful? Yes 2
LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Dear our Honeymoon Guests, Thank you very much for taking the time and sharing your experience with the Tripadvisor community. We are so glad to hear that you found our unique place within the busy Playa del Carmen environment. Our aim, as you describe, is to maintain the original Caribbean atmosphere and to spice it with the hospitality of our... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I just stayed for a week and loved it. We didn't want to leave! Even though is says it's a hotel, the rooms are cabanas within a few steps from the beach. We had an issue with the a/c the first day and they immediately took care of it. The staff is friendly and attentive but also... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just got back from our honeymoon and could not be happier with our experience at Las Palapas. The grounds of the resort are impeccable and lush with a complete sense of security. We got lucky that this hotel just so happens to be on the best part of the beach of Playa del Carmen. We easily walked along the... More

Was this review helpful? Yes 1
LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Dear Michelle, Thank you for your kind review. It is a pleasure to to read that you have spent a memorable honeymoon in our resort. It is what we are all dreaming about... I am glad that you liked the atmosphere of the hotel, the nature around us and the food and services we provide. We are looking forward to... More

Zagreb, Croatia
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful two weeks in palapas garden view. The stuff are so nice, David, Cesar, Jesus, girls at the reception,Martha, Juan, maids... I can not remeber all names but BIg thanks to all! Very frendly.Nice garden with iguana family,blue birds,sandy beach, enough sunbeds big shadows. WIFI is free - room,beach....On one side is a town and on the other side is... More

Was this review helpful? Yes 1
San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

The most friendly staff I ever met,their service was excellent,Cesar,Ignacio,Roberto were great,we thank them for being so great with us and they made us feel welcome.The front desk people very helpful with information with our tours and finding taxi if we needed.The place is very cozy.Club house needs some improvement on their menu,too greasy.Dinner and breakfast was always great.The hotel... More

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Los Angeles, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for one night before heading to Cancun. Rooms are cute but beds were very hard. DO NOT leave any food or drinks out overnight (Ants!). Grounds are beautiful, beach is steps away. 5th ave is overrated & overpriced. Would stay again for sure!

Was this review helpful? Yes
Zurich, Switzerland
1 review
5 of 5 stars Reviewed 4 weeks ago

If u decide to stay in Playa del carmen as a couple, and want to experience bangalows in a safe way, with great food and and drinks (recommend lobster with garlic) and want to avoid the typical luxury resorts, then i assure you that this is the best place to enjoy your holidays. Stuff very friendly, feel free to ask... More

Was this review helpful? Yes
Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

My wife and I went for our 15th anniversary, and it was just what we were hoping for. We walked on the beach 30 minutes in each direction on the beach from our place, and didn't see a place we would have rather stayed. Our slice of beach was heavenly! The color of the water, the feel of the sand,... More

Was this review helpful? Yes 1
LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Dear Couple, thank you very much for sharing your nice experiences with the community of Tripadvisor. Nothing makes us happier than reading a comment like yours. We are glad that we could transmit to you the Caribbean atmosphere, the local flavors and make your stay memorable. Special thanks in the name of our staff members, especially Carlos, Gabriel and Omar... More

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Additional Information about Las Palapas Hotel

Address: Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Las Palapas Hotel 3*
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Also Known As:
Las Palapas Playa Del Carmen
Las Palapas Hotel Riviera Maya/Playa Del Carmen, Mexico

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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#57 On the Beach Hotel in Playa del Carmen #65 Family Hotel in Playa del Carmen #74 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Hotel Las Palapas is strategically located in Playa del Carmen on 5th Avenue, next to Mamita’s Beach Club, and directly on a magnificent beach of white sand, turquoise sea and soft breeze among the palm trees. ... more   less 
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