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Las Palapas Hotel

3.0 of 5 Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico
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Las Palapas Hotel
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Las Palapas Hotel
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501 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, Ca
2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We love this hotel. It is perfectly situated right on the beach. Can’t wait until the sister property opens right next door. It’s been redesigned with brand new rooms, Pool and restaurants. The hotel is next to 5th avenue where all the shops, restaurants and nightlife exist. Everything is in walking distance. Included in the price of the room is... More

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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

My boyfriend and I were looking for a small-boutique hotel that did not have the touristy/American feel. Las Palapas was exactly that. Great price for the location and the included meals. Definitely recommend it and will return next year. The staff was friendly and attentive, and the beach is beautiful, minutes away from the popular beach - Playa Mamita. When... More

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Innsbruck, Austria
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

It was a great pleasure to stay at Las Palapas as part of our honeymoon. The food, the room and the service were great. The whole was very friendly and provided us with an excellent service, our particular thanks go to Boli and Jaime for their very friendly and great help with all our questions. We will be pleased to... More

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New York City, New York
Contributor
18 reviews 18 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The beach was perfect and Las Palapas is Mayan style and was perfect for a relaxing family vacation. The staff were friendly and attentive, immediately addressing any of our concerns. The food was plentiful and quite good, especially at the beach restaurant. Our rooms were spacious and beautiful, small porches with hammocks were perfect for relaxing. Our family had a... More

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Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are in playa staying at another hotel and wandered onto this hotel via the beach. We ended up buying a day pass and had the most wonderful day. The beach is perfect, the beach chairs and palapas are very comfortable. There is no pressure from the staff to buy anything and the grounds are perfect! We had drinks and... More

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Niceville, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 4, 2014

We have stayed at Mahikal and Las Palapas several times a year since 1985. We love the staff the food and living in our own private Palapa. If you plan on going try to book a Palapa with a palapas roof. They all are nicely furnished. The bath rooms are beautiful with gorgeous tile and good amenities. Each Palapa has... More

Was this review helpful? Yes 1
San Pedro Garza Garcia, Mexico
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2014

The rooms are simple, thatch roofs, air conditioning is noisy, Wifi spotty, the service is trying hard but not really professional, the garden restaurant is pretty bad and the breakfast buffet ho-hum, but the gardens are beautiful, the location is great, the beach bar is comfortable, the beach access is good and the private beach is beautiful! PADI Dive Center... More

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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

This place was such a delight! A total sleeper surprise. We were a group of 18. Friends, we do this crazy trip every year, so we are a very traveled group. Las Palapas was special. The grounds we're perfect, location perfect, beach perfect, rooms etc etc. We like a quiet spot that we can stretch out and relax(you might think... More

Was this review helpful? Yes 2
Rome
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 2, 2014

Beware that if you are arriving from Cancun airport the airport transfer to Hotel Las Palapas that the hotel offers is US$120 for two people both directions... Very costly. I would recommend looking around for a cheaper alternative.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2014

We stayed on at the. Beachfront section, right on the beach. Some great staff! Carlos really, really gave great service on the beach and made us feel special!! We loved Cesar in the dining room, who taught my girlfriend some Spanish and really took care of us. Miriam was a great housekeeper and her beautiful towel "sculptures" delighted us everyday.... More

Was this review helpful? Yes 2
LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Thank you for your review about our resort. We especiallly appreciate that you remember our staff members by name, so that we can pass them your words to further motivate them in their daily efforts. We are looking forward to welcoming you soon again, best regards, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas More

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Additional Information about Las Palapas Hotel

Address: Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Las Palapas Hotel 3*
Number of rooms: 75
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Also Known As:
Las Palapas Playa Del Carmen
Las Palapas Hotel Riviera Maya/Playa Del Carmen, Mexico

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