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All 199 Playa del Carmen hotels

Las Palapas Hotel

3.0 of 5 Hotel   |   Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico
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Ranked #87 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
brett b
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483 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed on at the. Beachfront section, right on the beach. Some great staff! Carlos really, really gave great service on the beach and made us feel special!! We loved Cesar in the dining room, who taught my girlfriend some Spanish and really took care of us. Miriam was a great housekeeper and her beautiful towel "sculptures" delighted us everyday.... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

I literally can't say enough about this amazing hotel!!!!!!!!! The staff, the location, attention to detail... everything was perfect. We stayed for three days in a second floor jungle view room and loved every second. Carlos Caesar, our dinner and lunch waiter for two of the days, was so sweet and went out of his way to make us feel... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My daughter and I visited in mid August 2014. The stay was perfect starting with pick up at the airport and friendly service throughout our stay. The hotel is spread over beautiful grounds with lots of palm trees, orchids, and even some jungle animals. We stayed at a beach side palapa just steps from the ocean. Everyone at the hotel... More

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England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited with our 3 teenage boys in August 2014. This is a really lovely hotel set in beautiful grounds- so different than some of the more flashy hotels in Playa. The staff cannot do enough for you and go to great lengths to make sure you have a fantastic time. We can highly recommend the private snorkelling/boat trip arranged... More

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LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Thank you for your lovely words about the resort. We are glad that you enjoyed your stay and we hope to see you and your family soon. Best regards from Paradise, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of 4 (2 girls 10 & 12) spent our first 3 nights here. We stayed in three unique places during our time in the area and loved them all for different reasons. Beautifully kept grounds, lovely lighting at night. Tropical bungalow w/palapa roof, hammocks on the porch, steps to the beach, pool, & restaurant. Big bathroom & shower.... More

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LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Thank you for posting your experience about the resort. We are glad that you enjoyed your stay and all members of your family found something nice about the hotel. The ceviche you really liked is called Shrimp Aguachile and here is the way you can make it for 3-4 persons. You need 500 gr. medium size shrimps (shelled and de-veined)... More

London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We spent 6 days with a large party of 33 and the hotel catered for our every needs. We (our family of 3) personally appreciated the beautiful landscaped garden and the high level of care offered by the friendly staff. The breakfast and a la carte lunch were good, but dinner could be more interesting (with the exception of the... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

Las Palapas Hotel, a truly small Mayan Paradise in Playa del Carmen we spend 5 days 4 nights at their comfortable unique picturesque Palapa rooms with lush variate of palm trees as they canape the sun through corridors and native gardens and birds u can find a blue iguana or two on your way to a fresh delicious breakfast with... More

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New Braunfels, Texas
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friend and I stayed at Las palapas for 4 nights and absolutely loved everything about it! The service was super, the groups are beautiful and well maintained, the location is within 2-5 minutes of the main agenda. Breakfast and another meal is included in the daily reasonable rate. We ended up eating breakfast and supper each night. The food... More

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LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Thank you for sharing your nice experience and your tips with the visitors of Tripadvisor. We hope to see you soon again, Best regards from a peaceful Paradise, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Don't stay here this summer before the work is finished to the complex next door! We were woken at 7am each morning by the noise from the building works next door. Everybody is complaining but the staff do nothing! Their standard answer is "we're sorry, the work is supposed to start at 10am"!!! It totally ruined our holiday! Also, we... More

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LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Dear Guest, thank you for sharing your experience with us. I would like to apologize for any noise disturbance during your stay. We are doing all we can to minimize the inconvenience caused by the noise at the neighbouring section, such as moving the starting time to 9 am, limiting the most noisy work to a few hours during the... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

best trip to Mexico ever! the staff is fantastic and the cabanas are very comfortable. The size of the property is not too large, so you really feel like you are at a boutique hotel and you get to know all of the staff. Look for Boli at the front desk...he is an excellent concierge and can get you hooked... More

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Additional Information about Las Palapas Hotel

Address: Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Las Palapas Hotel 3*
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Also Known As:
Las Palapas Playa Del Carmen
Las Palapas Hotel Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#55 On the Beach Hotel in Playa del Carmen #66 Family Hotel in Playa del Carmen #75 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Hotel Las Palapas is strategically located in Playa del Carmen on 5th Avenue, next to Mamita’s Beach Club, and directly on a magnificent beach of white sand, turquoise sea and soft breeze among the palm trees. ... more   less 
Number of rooms
75

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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