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Las Palapas Hotel

3.0 of 5
Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico
Hotel amenities
Ranked #55 of 186 hotels in Playa del Carmen
4.0 of 5 stars 208 Reviews
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208 reviews from our community

What travelers say about this hotel
  • Friendly and helpful(4)
  • Breakfast buffet(3)
  • Beach Club(3)
Traveler rating
    104
    64
    20
    11
    9
Only show reviews for Family (39) | Couples (94) | Business (0)
Date Rating
thereisonlyoneofme
London
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW

We really enjoyed our stay at Las Palapas during the start of our tour through Mexico. Staff were very friendly and service was good. Breakfast was a good start to the day with fresh omelettes made every day, plenty of fruit and different offerings. The room was average, very spacious large bed but a rather hard mattrass. Decoration was quite... More

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stormiestemm
california
Contributor
13 reviews
3 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW

love this place! Loved the thatched roof room....felt like real mexico! Breakfast was delicious, the grounds are beautiful, and you can walk to 5th ave no problem from this beach location. Excellent restaurants & shopping all around to choose from. Beach bar serves excellent drinks & doesn't skimp on the alcohol! Far enough off the beaten path to get away... More

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rgarcia3508
Milwaukee, Wisconsin
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed February 5, 2012 NEW

Not only is the beach the best in Playa, but the staff at Las Palapas is exceptional. Front desk staff is very knowledgable and recommended some great "authentic" mexican restaraunts. Breakfast is wonderful. Fresh fruits and juices every day, as well as omelits, bacon and sausages. The grounds are immaculate. Staff keep the place beautiful. I hope to go back... More

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CliveHelenFagin
Ipswich, United Kingdom
Reviewer
3 reviews
5 of 5 stars Reviewed February 5, 2012 NEW

This is not a normal hotel, is it a selection of high class rooms in a little nature reserve next to a wonderful beach and a short stroll from the centre of Playa del Carmen, but it is infinitely more than this, as it has all the qualities of a first class hotel. The restaurant serves a fabulous breakfast and... More

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larstill
Victoria, Canada
1 review
4 of 5 stars Reviewed February 3, 2012

Las Palapas Hotel is a delightful place to spend a couple of weeks. The thatched-roof cabannas are set around rhe edge of a large treed space close to the beach. Staff are charming and helpful. Vast buffet-type Breakfast, included in the room-rate, is excellent. The next door property, is a sort of disco-hotel, pounding out a monotomousand head-pouding beat during... More

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lilbee99
London, United Kingdom
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed February 1, 2012

We just got back from 6 nights at Las Palapas and found the hotel fantastic. Yes there was music some days between 2-7 but not on Sundays and Mondays. This is from Mamitas next door and not anything that the hotel can really control. We had a great bungalow - 9 which was 4 back from the beach, huge 4... More

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AliveBarely
Toronto, Canada
1 review
5 of 5 stars Reviewed January 30, 2012

Hard to believe you are in the "middle" of Playa del Carmen in this gorgeous spot. Beautiful grounds, lots of birds and the beach is perfect. The staff are very accomodating and friendly. You have to ignore the "Beach Club" next door boom out its music for a few hours every afternoon and don't order the spinach salad! Otherwise it... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
February 8, 2012

Hello Toronto, Thanks for your visit. We are happy to read you had a good time at Las Palapas, we hope you come and visit soon. Will share your comments to improve what can be changed. Hasta pronto, Las Palapas • PR TEAM More

cwgedge
New York City, New York
Reviewer
4 reviews
14 helpful votes
1 of 5 stars Reviewed January 23, 2012
3
people found this review helpful

After reading nice reviews and looking at a pleasant website, we were very surprised to find a crowded beach with rental beach chairs for the public, a large party scene, a shady/cold pool, and not to mention the large club next door that blasts outdoor music all afternoon. You can hear the music pounding throughout the hotel and the echo... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
February 8, 2012

Hello NY: Thanks for your visit and for sharing this review, and certainly understand the comments you specify here. We apologize for any inconvenient caused by the music, but certainly Playa del Carmen is a touristic destination and sometimes party comes with it. We really hope you come back to Las Palapas during other months, not including high-season, we would... More

suiza_salsera
Switzerland
Senior Reviewer
7 reviews
6 helpful votes
4 of 5 stars Reviewed January 19, 2012

The hotel overall is a great, maybe the best option to stay while in Playa del Carmen. The location - off the really crowded town and beach area but still within walking distance to everything. The setting is great, the beach, tropical garden and rooms as well and the a la carte food at the restaurant, even for half-board guets... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
February 8, 2012

Hola Suiza, Thanks for your visit and for sharing this review. We thanks your understanding about Festivals and parties happening around Playa during high-season, and certainly encourage you to come over during other months, in order to grant you with a full relaxing experience. We really hope you had a good time, and enjoyed the location and our beach. We'll... More

artistina81
Oslo, Norway
2 reviews
3 of 5 stars Reviewed January 19, 2012

The service is very good, we were very happy with the guards, the room cleaning and the staff at the casa club and at the breakfast. The service at the beach was slow, and service for ordinary guests closed while there was a wedding, which we would have liked to know beforehand. The room was okay and the aircon great,... More

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AzanzaMaria, Director de Relaciones Públicas at Las Palapas Hotel, responded to this review
February 8, 2012

Hello Norway, Thanks for your visit and for sharing this review. We are happy to hear there are many things about our Hotel you liked. And will certainly try to improve and change what you didn't. We know that music during high-season at neighboring beach clubs can be loud some time. We would love to recommend you to come in... More

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Las Palapas Hotel Also Known As

  • Las Palapas Playa Del Carmen
  • Las Palapas
Address: Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico

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