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All 199 Playa del Carmen hotels

Las Palapas Hotel

3.0 of 5 Hotel   |   Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico
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Ranked #86 of 199 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 2 weeks ago
Joy C Niceville, Florida
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490 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Niceville, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at Mahikal and Las Palapas several times a year since 1985. We love the staff the food and living in our own private Palapa. If you plan on going try to book a Palapa with a palapas roof. They all are nicely furnished. The bath rooms are beautiful with gorgeous tile and good amenities. Each Palapa has... More

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San Pedro Garza Garcia, Mexico
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are simple, thatch roofs, air conditioning is noisy, Wifi spotty, the service is trying hard but not really professional, the garden restaurant is pretty bad and the breakfast buffet ho-hum, but the gardens are beautiful, the location is great, the beach bar is comfortable, the beach access is good and the private beach is beautiful! PADI Dive Center... More

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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was such a delight! A total sleeper surprise. We were a group of 18. Friends, we do this crazy trip every year, so we are a very traveled group. Las Palapas was special. The grounds we're perfect, location perfect, beach perfect, rooms etc etc. We like a quiet spot that we can stretch out and relax(you might think... More

Was this review helpful? Yes 2
Rome
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beware that if you are arriving from Cancun airport the airport transfer to Hotel Las Palapas that the hotel offers is US$120 for two people both directions... Very costly. I would recommend looking around for a cheaper alternative.

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed on at the. Beachfront section, right on the beach. Some great staff! Carlos really, really gave great service on the beach and made us feel special!! We loved Cesar in the dining room, who taught my girlfriend some Spanish and really took care of us. Miriam was a great housekeeper and her beautiful towel "sculptures" delighted us everyday.... More

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LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Thank you for your review about our resort. We especiallly appreciate that you remember our staff members by name, so that we can pass them your words to further motivate them in their daily efforts. We are looking forward to welcoming you soon again, best regards, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I literally can't say enough about this amazing hotel!!!!!!!!! The staff, the location, attention to detail... everything was perfect. We stayed for three days in a second floor jungle view room and loved every second. Carlos Caesar, our dinner and lunch waiter for two of the days, was so sweet and went out of his way to make us feel... More

Was this review helpful? Yes 1
LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Dear Guest, we appreciate your nice comments about the resort and about our staff members. I hope that you have a chance to return to our Paradise soon. Looking forward to your visit, Best regards, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas More

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

My daughter and I visited in mid August 2014. The stay was perfect starting with pick up at the airport and friendly service throughout our stay. The hotel is spread over beautiful grounds with lots of palm trees, orchids, and even some jungle animals. We stayed at a beach side palapa just steps from the ocean. Everyone at the hotel... More

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England
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited with our 3 teenage boys in August 2014. This is a really lovely hotel set in beautiful grounds- so different than some of the more flashy hotels in Playa. The staff cannot do enough for you and go to great lengths to make sure you have a fantastic time. We can highly recommend the private snorkelling/boat trip arranged... More

Was this review helpful? Yes 1
LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Thank you for your lovely words about the resort. We are glad that you enjoyed your stay and we hope to see you and your family soon. Best regards from Paradise, Emilio Palazuelos - General Manager Mahekal Beach Resort and Hotel Las Palapas More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family of 4 (2 girls 10 & 12) spent our first 3 nights here. We stayed in three unique places during our time in the area and loved them all for different reasons. Beautifully kept grounds, lovely lighting at night. Tropical bungalow w/palapa roof, hammocks on the porch, steps to the beach, pool, & restaurant. Big bathroom & shower.... More

Was this review helpful? Yes 1
LasPalapasPlaya, General Manager at Las Palapas Hotel, responded to this review

Thank you for posting your experience about the resort. We are glad that you enjoyed your stay and all members of your family found something nice about the hotel. The ceviche you really liked is called Shrimp Aguachile and here is the way you can make it for 3-4 persons. You need 500 gr. medium size shrimps (shelled and de-veined)... More

London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

We spent 6 days with a large party of 33 and the hotel catered for our every needs. We (our family of 3) personally appreciated the beautiful landscaped garden and the high level of care offered by the friendly staff. The breakfast and a la carte lunch were good, but dinner could be more interesting (with the exception of the... More

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Additional Information about Las Palapas Hotel

Address: Av. 34 Norte s/n | 5a Av. y Zona Federal Maritima, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Las Palapas Hotel 3*
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Also Known As:
Las Palapas Playa Del Carmen
Las Palapas Hotel Riviera Maya/Playa Del Carmen, Mexico

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