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All 199 Playa del Carmen hotels

Sandos Playacar Beach Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
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Ranked #59 of 199 hotels in Playa del Carmen
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5 of 5 stars reviewed yesterday
ddgadams Oklahoma
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6,243 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (975)
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English first
Los Angeles, California
Contributor
15 reviews 15 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed yesterday NEW

I believe this resort has so many good reviews due to the Royal Elite Club, which is not the majority of the people there. They has completely different lodging, pools, beach area, room service, restaurant and a AC rec building. They also get a spa discount This is also NOT a 4 star property. Its a 3-3.5 star. My husband... More

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Oklahoma
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been to many all-inclusive resorts over the years, and this one is definitely at the top of my list! We traveled with my sister & brother-in-law, Aug 26-31, 2014. We stayed in the Select Club Adults Only Section. It was well worth the extra money we paid for the jacuzzi suite. Our room was very nice and had... More

Was this review helpful? Yes 1
Buenos Aires, Argentina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We had a great time.the rooms are spacious and comfortable. The staff friendly and ready to help you.the restaurants are cool and the food varied.the cupcake cafe is a must for a refreshing break and a delicious bite

Was this review helpful? Yes 1
Liverpool, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent holiday at Sandos Playacar, relaxing and enjoyable at this all inclusive resort. The staff are all friendly and extremely hard working. Service with a smile anytime of the day.. The choice of food at the buffet restaurants should please everyone and the a la carte restaurants have good choice too. The beach and Carribean sea are fantastic and clean.

Was this review helpful? Yes 1
Miami, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We checked in with Irina she was very nice and welcoming.The first room was not to our liking but they moved us to a better room right away.The hotel is very big and there was no problem for us to get a ride if you just waited 5 minutes for the shuttle.The beach was beautiful and they had a man... More

Was this review helpful? Yes 4
Buenos Aires
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was my first time in all-inclusive hotel... and the experience was very good. We had a family vacation, with our sons and grandsons. Definitely I recomend it if your plan is to stay in one resort where everything is OK. Good rooms, incredible beach, very big pools, a lot of eating options. The only small concern was the WIFI... More

Was this review helpful? Yes 1
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This property exceeded all out expectations., I took my 3 boys plus pop-pop for a week of great restaurants and fun nightly shows. Each morning we enjoyed a run around the property followed by a dunk in our very own little pool room-side.. Pop-pop is a gourmet eater and really enjoyed the choices and offerings at the restaurant.. That's a... More

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was my family and I's 2nd trip in 3 years to the Sandos, we loved it so much the first time we figured we would return. We traveled in mid May of this year 2014,this is when we think the weather is beautiful, and it was! There was some confusion with the room set up, this year since our... More

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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is our first time in the Sandos Playacar resort. The overall experience is positive. The best highlight of this resort is definitely its gorgeous beach, fine white sand with perfectly turquoise water. The staff was great and friendly with special thanks to Daniela at Web Relations who kindly made all our dinner reservations for us. We were disappointed that... More

Was this review helpful? Yes 1
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear Cecil L, We are glad that you spent your vacations in Sandos Playacar and that we were able to meet your expectations. It is a pleasure for us to know that you had a delightful stay here in our resort and that you completely enjoyed our services. We are glad to hear that the service of our staff was... More

London, Ontario, Canada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location: On the far side of Playa Del Carmen from the airport is the playacar area. You leave the highway and drive past hotels and houses. This resort is at the end of the line. Be prepared for speed bumps. Resort/Rooms: It's divided into four sections. We stayed in the family section. Our room was close to the lobby building... More

Was this review helpful? Yes 1
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear Connie S, We really appreciated your positive feedback and we are glad to know that you had a delightful stay and that you could enjoy our services and facilities. It ‘s nice to hear that we have met your expectations and that in general our hotel, staff and services was of your liking and satisfaction, We would be more... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(76)
  • Room service(44)
  • Meeting point(42)
  • Steak house(39)
  • Main pool(37)
  • Great time(30)
  • Riviera section(30)
  • Time share(26)
  • Italian buffet(24)
  • Kid Club(23)

Additional Information about Sandos Playacar Beach Resort & Spa

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandos Playacar Beach Resort & Spa 4*
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#29 Top resorts Hotel in Playa del Carmen #30 Luxury Hotel in Playa del Carmen #34 Spa Hotel in Playa del Carmen #37 Family Hotel in Playa del Carmen #40 On the Beach Hotel in Playa del Carmen #55 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 
Number of rooms
819

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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