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All 198 Playa del Carmen hotels

Sandos Playacar Beach Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
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Sandos Playacar Beach Resort & Spa
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5,606 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cleburne, Texas
1 review
5 of 5 stars Reviewed today NEW

We stayed in the family area which was the building just next to the reception area. Beds are firm and I slept like a log. Ocean was beautiful as always. We've been to Dominican Republic, Jamaica, Grand Cayman -$$$, Cozumel - Diving and snorkeling is pretty much it and Cancun- big city,too busy. And all things equal, I think I... More

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Michigan
2 reviews
3 of 5 stars Reviewed yesterday NEW

After a brief vacation with friends 3 years ago the wife and I decided to take the kids here. Our first trip was great. Spent a lot of time on the gorgeous beach, walking to our room that was situated in the middle of the resort and the far pool with the only swim up bar. After that trip we... More

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Cancun, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the resort on the 18, 19, and 20th. Those three days were incredible. At first I had few issues but management took care of it right away. Carlos Del Valle in my book is a top notch manager. He resolved our problems right away. He made us feel at home away from home. Next time I definitely... More

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Las Vegas, NV
2 reviews
2 of 5 stars Reviewed yesterday NEW

I would not recommend this resort. We have been to numerous other all-inclusives, and I think that the service at Sandos Playacar is seriously lacking. Here are just a few examples: - At check in, they took up 15 minutes of our time promoting their new timeshare project. We were tired from a long day of traveling, and this delay... More

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Hunter River, Canada
2 reviews
4 of 5 stars Reviewed yesterday NEW

The trip was great! I'm not sure if we'll do that late flight again though, Our flight was delayed (no fault of anyone) but when we got to Sandos at midnight (3am our time) they didn't have our reservation:( they put us in the 1st floor ocean view room which sounds amazing however the musty smell was overwhelming and the... More

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Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We returned to Sandos Playacar a year after our first visit and were charmed yet again. We were worried our kids wouldn't have the amazing time they had last year, that it would not live up to the memories - but no, it was better! They are constantly renovating and building new areas, and it was as clean as we... More

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Houston, Texas
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Very enjoyable stay with my wife and 2 sons (ages 7,5). Weather was awesome (travelled in late Mar/early Apr). Beach was wonderful! Grounds well kept. Rooms comfortable. Semi private pool and jacuzzi in hacienda suite added nice touch. By the way, the walk to meeting point and beach from hacienda was comfortable and manageable even for my kids who tend... More

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Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We chose Sandos partially because of location and partially for the great reviews we read on Trip Advisor. Overall, we had a great time. The staff is very gracious and accommodating. My compliments go out to all the staff for their warm greetings, friendly demeanour, and great service. The resort is kept clean. There is plenty to do on the... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW

I definitely would not recommend this hotel. Staff was horrible. Unless you are an elite customer the staff acts like u don't exist. The whole time their focus is to try to sell their time share. Just to eat at their buffet you have to take a shuttle. Horrible room service. No sheets for pull out couch in junior suites.... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The staff at Sandos Playacar makes the hotel a 5/5 star in my opinion. They are all very nice to everyone and are also very funny. Although I won the American football activity and forget to get my shirt the day and night entertainment was great. I made so many new friends on facebook there. I am planning on coming... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(76)
  • Room service(44)
  • Meeting point(42)
  • Steak house(39)
  • Main pool(37)
  • Great time(30)
  • Riviera section(30)
  • Time share(26)
  • Italian buffet(24)
  • Kid Club(23)

Additional Information about Sandos Playacar Beach Resort & Spa

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Top resorts Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
#35 On the Beach Hotel in Playa del Carmen
#36 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandos Playacar Beach Resort & Spa 4*
Official Description (provided by the hotel):
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 
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Also Known As:
Sandos Playacar
Sandos Playacar Beach Resort
Sandos Playacar Beach Hotel
Sandos Playacar Beach
Hotel Sandos Playacar Beach
Playacar
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos
Sandos Playa Del Carmen
Sandos Playacar Beach Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

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