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All 201 Playa del Carmen hotels

Sandos Playacar Beach Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
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Sandos Playacar Beach Resort & Spa
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Ranked #58 of 201 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Richard and Mim... S Greeley, Colorado
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6,766 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greeley, Colorado
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We went to our favorite Sandos Resort December 2-11. We have been to this hotel many times as it has become our favorite. From check in to check out it was great. Thank you Erica for the wonderful room and the beach upgrade. This is the best beach for relaxing,swimming,and fun activities. The staff is great in all areas---the smoothie... More 

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Troon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for two weeks in September 2013. This was our first visit to Mexico. We did enjoy our stay but we are not keen on a resort as big as this. We would avoid the entertainment and find ourselves having a few drinks at the beach bar. Dione the waitress at the beach bar was... More 

Was this review helpful? Yes 2
Seattle, Washington
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My husband I just returned from a 7 night stay at this resort. I am having a hard time knowing where to start. We have stayed at other Sandos Resorts and LOVED it so we were so excited to be staying at a bigger resort. Anyways, I will start with check in. We arrived hours before check in and understandably... More 

Was this review helpful? Yes 3
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear bbaustin, We would like to take this opportunity to thank you for having chosen us as your holiday destination. Unfortunately, your vacation has been tarnished for to the situation you comment to us, please let me explain you that our main goal strives in having a great ambience to satisfy our guests’ requirements; we regret that we were not... More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed Dec. 5th -10th. We stayed in the adults only section of the hotel. We arrived at midnight, speedy check-in that time of night. So, really our stay started Saturday. The beds are HORRIBLE. We had emailed ahead of time to request a mattress topper, which we did not have on the bed at arrival. Sunday... More 

Was this review helpful? Yes 2
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear Beth S, We would like to thank you for taking your time and sharing your experience with us. Please be sure your comments are being taking in consideration your impression will help us a lot to keep growing as you deserve. We hope you would like to honor us once more with your visit, thus giving us the chance... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We went here for thanksgiving weekend with the kids and had one of our best family vacations ever. The staff and bar tenders were so friendly. The rooms were nice and clean. All the restaurants and dinning areas were delicious. The beach is the best we have ever been on with the private beach area next to it that you... More 

Was this review helpful? Yes 1
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear Mikey1978stl, We would like to thank you for your review. It is always a pleasure to have you home. Thank you for recommending our property. It will be always a pleasure to welcome you back at Sandos Playacar Beach Resort & Spa. Please let us know as soon as you are ready to comeback, our great team will be... More 

Niagara Falls, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here from December 3-10 with 2 other couples. We love the beach which is the main reason why we came back to this resort. We also loved walking the beach almost everyday. However at 4:00 in the afternoon at least 2 days in a row we noticed a worker going around taking peoples towels that... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

we had our room at the end of the hotel complex, but the room was nice and big. we had a great time in sandos. there's always something to do and the people there are so kind! the beach is also very beautiful.

Was this review helpful? Yes 1
Michigan, USA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Beautiful beachfront hotel, with a lot of fun activities. We enjoyed our week there very much. We have been visiting the area for about 10 years and always try someplace new - from small beachfront places right to off 5th Ave to all-inclusives in the surrounding areas. Here are a few things you will want to know. There is a... More 

Was this review helpful? Yes 1
British Columbia
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is our 4th time to this resort and to us it feels like our home away home. We stayed Nov 24 till Dec 8/14 when we arrived at the Cancun airport - 7 other planes arrived at the same time, unfortunately there is no air conditioning in the Cancun terminal and it became chaotic, a couple people started yelling... More 

Was this review helpful? Yes 5
Dublin
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here with my sister and overall we had a good time. The food in the buffet wasnt very good, but the al a cartes were fine - the Mexican was about the best. we stayed in the adults only area and it was quiet, but was a good 15min walk to the beach, which was fine with us,... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(75)
  • Room service(44)
  • Meeting point(42)
  • Steak house(39)
  • Main pool(37)
  • Riviera section(30)
  • Great time(30)
  • Time share(26)
  • Italian buffet(24)
  • Kid Club(23)

Additional Information about Sandos Playacar Beach Resort & Spa

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sandos Playacar Beach Resort & Spa 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#27 Top resorts Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#36 Family Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen

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