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All 199 Playa del Carmen hotels

Sandos Playacar Beach Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
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Sandos Playacar Beach Resort & Spa
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Ranked #58 of 199 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 2 days ago
CTgirls Dayville, CT
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6,304 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Dayville, CT
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my 5th time at Sandos and as always a wonderful experience. It has the best beach and the greatest staff. I would like to thank Daniela for the upgrade to the hacienda units , Rodrigo at the Premium Bar for the great drinks and Pedro at the lobby desk for all his help. They went above and beyond... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Since the arrival to the end of vacation staff was amazing ! great food... a lot of choices , awesome beach ,adult section is the way to go if have no children, drinks are great and its a must to stroll down 5th ave . we booked a trip on the beach with one of the staff members to isla... More

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Powder Springs, Ga
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We found the beach to be awesome. The restaurants are without a doubt, as good as you will find. The restaurant staff and food are perfect. The bars are all you could ask. Property in need of repair in many areas. Housekeeping was hit or miss. Restocking the refrigerator was at best every other day. We stayed in the adult... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great vacation..staff was amazing...this resort was the cleanest I've ever seen anywhere...food was good..lots to choose from..only inconvience was elevator in adult only section..it wouldn't stop on 2nd floor,had to go to 3rd and walk down to second floor..room smelled a bit musty

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Winnipeg, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This vacation was a great experience in every way possible. Highly recommended. We are going back next year. One thing I would specify is that travels without children pick the adult section of the hotel and of the beach.

Was this review helpful? Yes 3
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear hchase2014, We cannot thank you enough for adding another great review to our list. We appreciate you took the time to share your experience with the trip Advisor community and we are glad to know that we exceeded most of your expectations during your recent stay in Sandos Playacar. We hope to see you again very soon ! Kind... More

Valdivia, Chile
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After a lot of research for a 5 night holiday in Mexico, debating between Cancun and Playa Del Carmen we definitely made the right decision with this hotel. The location is spectacular and the hotel is huge with countless amenities. We stayed at the far end of the hotel so had a 10 minute walk to the beach but a... More

Was this review helpful? Yes 5
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear CraigMichaelDuffy, What a great pleasure is to read such wonderful comments; it’s our pleasure to see that you had a wonderful stay with us! Thank you for such a wonderful reviewing detailing your vacation experience. Your kind words mean more than you know and your feedback has been displayed in the hotel for all our staff to see. Your... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hotel accommodations were amazing after we upgraded. Several all you can eat buffets available. Restaurants on the property had amazing food and service. The all inclusive package is definitely the way to go. Hotel also offers several activities.

Was this review helpful? Yes 2
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear Heather H, Thank you very much for your wonderful comments and for taking the time to post your review on Trip Advisor. We would be more than happy to welcome you back for a second holiday in our resort. Warmest Regards, Miguel Vargas General Manager Sandos Playacar Beach Resort & Spa webrelations.playacar@sandos.com More

st louis, mo
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just stayed a few days at the sandos playacar, stayed in the select club adults only, nice pool, great private breakfast buffet restaurant. Spacious room with a double jacuzzi. Enjoyed the adults only section on the beach and the bar closeby. Loved the cupcake cafe..great coffee and fabulous cupcakes, nice treat after leaving a long day on the beach. Dont... More

Was this review helpful? Yes 5
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear fivefergs, We would like to thank you for your review. It is always a pleasure to have you home. Thank you for recommending our Cup Cake Cafe. It will be always a pleasure to welcome you back at Sandos Playacar Beach Resort & Spa. Please let us know as soon as you are ready to comeback, our great team... More

La Plata, Argentina
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. Its location is fabulous, by the sea, and onto Playacar, a kind of private neighbourhood close to Playa del Carmen. My girlfriend and I stayed in this delightful hotel for 9 days and we enjoyed a lot everything: its clean and lovely beach, its variety and quality of foods and drinks and its easy-going and nice staff. Everywhere... More

Was this review helpful? Yes 6
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear FedeGallegos, We cannot thank you enough for adding another great review to our list. We appreciate you took the time to share your experience with the trip Advisor community and we are glad to know you loved our Gym and we exceeded most of your expectations during your recent stay in Sandos Playacar. We hope to see you again... More

Los Angeles, California
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 1 week ago

The purpose of this review is two fold: 1) to provide information to help readers decide whether or not to book Sandos Playacar and 2) provide some tips and suggestions should they decide to book. This was our fifth time vacationing in Riviera Maya. The previous vacations were stayed at Dreams Puerto Aventuras, Grand Palladium, Barcelo, and Grand Bahia Principe... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very nice(76)
  • Room service(44)
  • Meeting point(42)
  • Steak house(39)
  • Main pool(37)
  • Great time(30)
  • Riviera section(30)
  • Time share(26)
  • Italian buffet(24)
  • Kid Club(23)

Additional Information about Sandos Playacar Beach Resort & Spa

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandos Playacar Beach Resort & Spa 4*
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos

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