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All 201 Playa del Carmen hotels

Sandos Playacar Beach Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
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Sandos Playacar Beach Resort & Spa
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Ranked #56 of 201 Hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed yesterday
Primercord Brighton, Colorado
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6,663 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton, Colorado
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

It was our third time at Sandos Playacar, but before I get into our experience let me say that most of the people who are disappointed with this resort don't do their home work. Those who say it is a large resort are used to a holiday inn with 50 rooms. This resort has around 500 rooms. My wife and... More

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Chicago, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Overall, I thought the grounds looked nice. I booked about 15 rooms at this hotel for my wedding guests. Most rooms had something wrong with them. There was mold, broken telephones, and broken air conditioners, just to name a few. The bars were nice, but the food at most restaurants was subpar. Although the food wasn't bad for the price.... More

Was this review helpful? Yes 1
Fort Wayne, Indiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

What a wonderful resort! Rooms were as expected and service was good. Restaurants were good and the buffets were huge (many choices). The grounds were immaculate!!! Takes a few days to figure out where everything is at.The beach was perfect. Big "shout-out" to Dani R. He was our server on the beach. What an awesome guy!!! He was very nice... More

Was this review helpful? Yes 1
Brampton, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I had originally booked Sandos Caracol Eco Resort and Spa, but a few days before our departure from Toronto we were informed the resort was over booked and were asked if we would consider a move to Sandos Playacar which we agreed to. I will keep my review brief... Room We stayed in the select club adult... More

Was this review helpful? Yes 3
Blackpool, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 7 days in November in the beach section. The room are ok, a little basic, but spacious enough to be comfortable, although the beds are rock hard. The Beach and pools are brilliant, with lots of beds available when we visited. The Gym and Spa is fantastic, with the Sandos Special massages well worth the (higher... More

Was this review helpful? Yes 1
Findlay, Ohio, USA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We have gone to the Sandos Caracal for last 3 years and first year we weren't part of royal elite but had access to suites. After that we have black bracelets with time share ownership and Caracol was firm that if you didn't have black bracelet you didn't have access to royal elite. At the Playacar that is not even... More

Was this review helpful? Yes 4
Chicago, Illinois
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at Sandos Playacar last october 2014, the hotel is very nice, the food at the a la carte restaurants is pretty good, they have a brasilian steak house, an argentinian, french, asian and italian restaurant, Service is very good, the beach is very nice, the only problem is that there was a lot of seagrass, which apparently is... More

Was this review helpful? Yes 1
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear Ivan C, I would like to thank you for taking your time to share your experience with our readers. Sandos Playacar Beach Resort & Spa would like to thank you for your preference & loyalty. As you may notice we have new changes going for our Guest to enjoy in future visits and take home a wonderful experience. I... More

prestwick
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great hotel, great location - we visit there again and again and are well looked after so I must give a big thank you to the following staff,Giovana Barbieri - hope the pregnancy is going well, the beach staff - Jasmin, Gabriel Schimal, Gustavos, Jose Chan and Carlos at the beach bar, Daniella and Maria Jiminez at Sandos 4u. At... More

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Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear AnneGrant, I would like to thank you for taking your time to share your experience with our readers. Sandos Playacar Beach Resort & Spa would like to thank you for your preference & loyalty. As you may notice we have new changes going for our Guest to enjoy in future visits and take home a wonderful experience. I will... More

Shrewsbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife, my father and I went to this hotel in June this year. We decided to go somewhere a bit different as part of my 60th birthday celebrations and we were not disappointed. We were recommended this hotel by our local travel agent. It is set in some beautifully laid out grounds which are a joy to walk round... More

Was this review helpful? Yes 1
Dartmouth, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Sandos Playacar Resort, Select Club section. Two adults - travelled November 1-8, 2014. We booked with WestJet Vacations, and again were pleased with them. We love the direct flight with them, which is unusual to be able to get that from Halifax at this time of year. We were very fortunate to be vacationing here during the "Day of the... More

Was this review helpful? Yes 2
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort & Spa, responded to this review

Dear GH816, We cannot thank you enough for adding another great review to our list. We appreciate you took the time to share your experience with the trip Advisor community and we are glad to know that we exceeded most of your expectations during your recent stay in Sandos Playacar. We hope to see you again very soon ! Kind... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(75)
  • Room service(44)
  • Meeting point(42)
  • Steak house(39)
  • Main pool(37)
  • Riviera section(30)
  • Great time(30)
  • Time share(26)
  • Italian buffet(24)
  • Kid Club(23)

Additional Information about Sandos Playacar Beach Resort & Spa

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandos Playacar Beach Resort & Spa 4*
Number of rooms: 819
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos

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