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Sandos Playacar Beach Experience Resort

4.0 of 5 Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
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Sandos Playacar Beach Experience Resort
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Sandos Playacar Beach Experience Resort
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7,171 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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tampa
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars NEW

I am not a cruiser or all inclusive type of traveler, but went here for a friend's wedding. This place wasn't that bad overall. Our check in and out was very smooth. Nobody harassed us at all about time shares like other reviews state. We found out later that nobody asked us if we wanted to upgrade to the adult... More 

Was this review helpful? Yes 6
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I went to Sandos last week with my family and had an amazing time. Pedro from the social concierge was so friendly and we really enjoyed the entertainment team. Amazing food, great beach, fun and relaxing vacation!

Was this review helpful? Yes 2
Sandos_Playacar, Web Relations Manager at Sandos Playacar Beach Experience Resort, responded to this review

Dear Xbanons92, Thank you for the time you took to add your opinion here and for letting us you had a great vacation! We are proud in creating memories that last a lifetime, give unforgettable experiences to our guests and pleased to see that we have reached our goal. I will definitely extend your regards to Pedro. We hope to... More 

Montreal, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Thank you to the staff and Sandos Playacar resort for making my first ever all inclusive a memorable one !! Everyone was polite and gracious and the food was very good and the drinks were awesome. If I needed more alcohol in my drink, all I had to do was ask and they would add more. I must give a... More 

Was this review helpful? Yes 4
Sandos_Playacar, Web Relations Manager at Sandos Playacar Beach Experience Resort, responded to this review

Dear Frouli, We appreciate the time you have taken to write this positive feedback about your stay in Sandos Playacar We have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to know that we have achieved our goal. This definitely strengthens our philosophy of seeking the highest level of service... More 

Ajax, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 weeks from February 5 - 19, 2015. This place is fabulous folks. The food is outstanding. 7 ala carte restaurants to choose from and we tried them all. Faves were the Brazilian Rodisio where they slice your meat onto your plate from giant skewers right at your table, oh my, delicious. Same with the French... More 

Was this review helpful? Yes 9
Sandos_Playacar, Web Relations Manager at Sandos Playacar Beach Experience Resort, responded to this review

Dear Mark B, We really appreciate your comments, we are glad to see that you had such a great time with us. It has been our pleasure having you with us. We will keep up with the good work to deliver amazing experiences to our visitors. We look forward your next visit. Kind regards, Daniela Delgado Web Relations Manager Sandos... More 

virgina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

They first time I went to this hotel was with my husband celebrating our 35th anniversary, We liked it so much the following year we brought our adult kids back and grand kids. They liked it so much they want to go back again this year. Everyone is friendly and personnel have always helpful -- never any problems. Food--- good... More 

Was this review helpful? Yes 5
Sandos_Playacar, Web Relations Manager at Sandos Playacar Beach Experience Resort, responded to this review

Dear dburkart, I would like to extend warm and cordial regards on behalf of the Sandos Playacar family, and thank you for the time invested in posting your personal impressions of our hotel. We are glad to know you and your husband were able to enjoy yourselves while on vacation. It pleases me to know that our staff and our... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived in Cancun on Feb. 21st. Stayed 4 nights at the Riu Caribe all inclusive on the north side of the hotel region of Cancun. Decided to stay another 5 days because of bad weather forecast back home. Moved to Barcelò Costa all inclusive. What a mistake, that area was so loud with discos and party boats we left... More 

Was this review helpful? Yes 2
Sandos_Playacar, Web Relations Manager at Sandos Playacar Beach Experience Resort, responded to this review

Dear GregoryMPope, Thank you so much for the five star rating and the wonderful review! We are very happy you've enjoyed your time here and can´t wait to have you back, please keep our contact information and let us know when you are ready to return. Kind regards, Daniela Delgado Web Relations Manager Sandos Playacar Beach Resort webrelations.playacar@sandos.com More 

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and twin daughters stayed at Sandos for the first time in January. Because we were travelling with small children I was a little nervous but after corresponding with Daniela Delgado prior to my trip I felt so much better about the trip. She answered all the questions I had prior to the trip and was so attentive while... More 

Was this review helpful? Yes 2
Sandos_Playacar, Web Relations Manager at Sandos Playacar Beach Experience Resort, responded to this review

Dear lucycabral2002, On behalf of Sandos Playacar staff and myself we want to take this opportunity to thank you from the bottom of our hearts for such a positive review We look forward to welcoming you again at the end of the year. Kind regards, Daniela Delgado Web Relations Manager Sandos Playacar Beach Resort webrelations.playacar@sandos.com More 

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We just returned from Sandoz playacar vacation and it was great. The food was very good and the beach beautiful. The hacienda junior suite are ideal for a family because you have a private pool and jacuzzi that you share with individuals in your complex. The only thing that needs improvement are the hard beds and pillows that are falling... More 

Was this review helpful? Yes 2
Sandos_Playacar, Web Relations Manager at Sandos Playacar Beach Experience Resort, responded to this review

Dear Sandra B, We really appreciate your comments, we are glad to see that you had a great time with us. It has been our pleasure having you with us. We will keep up with the good work to deliver amazing experiences to our visitors. Thank you for your recommendations. We look forward your next visit. Kind regards, Daniela Delgado... More 

Auburn, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Food/Drinks. fair. Our favorite was the French restaurant and the Asian restaurant. Emmanuel and Bitia were wonderful servers at the adults only breakfast buffet and riviera maya! Premium bars for adults only had a few recognizable liquors: Bacardi, Beefeaters gin, and Don Julio. Guestavo and Carlos Puc were excellent bartenders! Beach- Beautiful. Fairly easy to get chairs. Very far from... More 

Was this review helpful? Yes 7
Ottawa, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at The Sandos Playacar maybe a year ago and we had an amazing time. We're a young couple who were looking to have fun and yet to relax a little and this hotel was perfect for that. Room : We had a room beside the beach. The bathroom is really nice and the bed is comfy. At first... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(63)
  • Room service(34)
  • Main pool(34)
  • Steak house(34)
  • Meeting point(33)
  • Great time(30)
  • Riviera section(23)
  • Entertainment staff(19)
  • Junior suite(19)
  • Kid Club(19)

Additional Information about Sandos Playacar Beach Experience Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sandos Playacar Beach Experience Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#27 Top resorts Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
#34 Family Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen

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