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Sandos Playacar Beach Experience Resort

Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
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Sandos Playacar Beach Experience Resort
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Sandos Playacar Beach Experience Resort
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7,531 reviews from our community

Traveler rating
    3,569
    2,557
    836
    344
    225
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2,763
2,693
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

This resort is INCREDIBLE! We had nothing but the best, most attentive service we have experienced so far. Great family resort. The resort is very interactive with all its guests, hosting special nights, and games for the families and kids. Kids were always VERY safe. We could relax as they enjoyed the pool and the kids arcade. Food was excellent!... More 

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Tulsa, Oklahoma
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We have been to Sandos twice now. Each time was a very good experience. Great white sand beach, clean and private to the resort. They have a great kids club. Just drop them off, and they plan out the day for them and the kids have great fun and make friends. The have good night entertainment, family friendly. The only... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Thanks to all staff and Matias who show us the facilities and best places to have great times and a lot of fun on our honeymoon! This was my first time at the hotel and second for my wife, and for sure we'll be back!

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

we stayed at sandos playacar for our honeymoon april 25-may 2. Neither one of us have ever been to this part of mexico. The staff is extremely friendly and very accommodating. I never met a single staff member that was unpleasant. The beach is gorgeous and pools seemed to be well maintained. I have never been to an all inclusive... More 

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Chateauguay, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We are time share owners of Sandos and were staying at Caracol but decided to spend the day at Playacar and were really glad we did. we visit every year and like the changes and improvements they have improvised. The beach area is beautiful as well as the Royal Elite Pool near the Beach. The service there is amazing, food... More 

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Gillette, Wyoming, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived March 2, 2015. This was our third trip to Sandos Playacar, each time is better and better. Daniel Perez took great care of us on the beach. Hope to visit again next March. Loved our room in the hacienda section. Looking forward to March already.

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Port Lavaca, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

Upon arrival, looking at the booked room versus wanting to be on the beach, I asked for a room upgrade. Nelsilu's wonderful patience with my room change made a great first impression. The room we changed to was ground floor facing the beach, which was a few steps from our patio. Loved the beaches, especially to the side of the... More 

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Halifax, Nova Scotia, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

We are on our last day at this resort. 46 friends and family came for our friends wedding. The resort is a paradise. I wasn't 100 percent impressed with the food but other than that everything was spectacular. Everything is clean and well cared for, there is tonnes of stuff to do and eat, and the a la cartes require... More 

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful experience here for a wedding. Best resort I've ever been to! The food was delicious, the rooms were really nice - the wedding site was beautiful! While relaxing on the beach, we enjoyed the services of Zayas from the Spa. He treated us to a chair massage that was great! Highly recommend this resort!

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Fort Collins, Colorado
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had some good and not so good experiences at the resort. The beach is beautiful with turquoise, warm water and is expansive enough to walk for long distances. We stayed in the Select Club Adults Only section. The room was set up well but certainly in need of some remodeling, especially in the bathroom area. The bed was hard... More 

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Hotel Review Summarization

What travelers say

  • Very nice(51)
  • Room service(29)
  • Great time(26)
  • Meeting point(26)
  • Main pool(22)
  • Steak house(22)
  • Riviera section(20)
  • Kid Club(15)
  • Time share(14)
  • Entertainment staff(14)
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