(5 votes) 
(2 votes) 
(3 votes) 
There are not enough superlatives in the dictionary to describe our stay at the Occidental Royal Hideaway Hotel & Resort. First and foremost, customer service there is unparalleled; every member of the staff from the valet to the concierge sees to it that all your needs are not only met but exceeded with a smile. The property is beautifully maintained... more
Royal Hideaway
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TripAdvisor Traveler Rating:
758 Reviews
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A summary score based on quality, quantity and age of traveler ratings.
758 Reviews
TripAdvisor Popularity Index:
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Measures overall traveler satisfaction based on ratings, reviews and other sources.
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Free Playa del Carmen Guide
What's Near Royal Hideaway Playacar & Occidental Resorts
- Nearest Top-Rated Accommodations
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Distance in: mi km
All Accommodations in Playa del CarmenHotel USD* Distance Rating Grand Velas All Suites & Spa Resort $947 13.7 mi 22.1 km
Hotel Villa Las Rosas N/A 26.5 mi 42.7 km
Hotel Las Palomas $88 26.6 mi 42.7 km
Ne Kie Hotel $98 30.0 mi 48.3 km
Ocho Cascadas $387 59.3 mi 95.4 km
*Average price - Nearest Top-Rated Restaurants
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Distance in: mi km
All Restaurants in Playa del Carmenrestaurant Distance Rating El Farallon de Tepic 26.2 mi 42.2 km
Nopal Beach Restaurant 26.6 mi 42.8 km
El Marlin de Tepic 27.2 mi 43.8 km
- Nearest Top-Rated Things to Do
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Distance in: mi km
All Things to Do in Playa del CarmenThing To Do Distance Rating Venus Sunshine Massage and Spa 73.9 mi 118.8 km
Destiladeras Beach 74.3 mi 119.5 km
Majahuitas 74.7 mi 120.1 km
Traveler Advice on Royal Hideaway Playacar & Occidental Resorts
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Professional Advice (7) Title Source “Royal Hideaway” Fodors.com “The Royal Hideaway” TravelIntelligence.net “The Royal Hideaway” Lovetripper “The Rise of the Exclusive All-Inclusive” Concierge.com / Condé Nast Traveler “Everything's free in Mexico (once you've paid for it)” Independent.co.uk “Tropical Romantic Round-Up” Prose and Photos “Sensual Spas” TravelLady
Lote Hotelero No. 6
Desarrollo Playacar, Quintana Roo
Playa del Carmen 77710
Mexico
Property Type: Resort (All-Inclusive)
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Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for...
Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart.
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TripAdvisor Traveler Reviews
TripAdvisor Traveler Rating:
Based on 757 traveler reviews
Based on 757 traveler reviews - What to Expect:
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Rooms
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Service
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Value
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Cleanliness
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Pool
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- Recommended For:
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An amazing honeymoon
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Older travelers
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Couples/romantics
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Families with teenagers
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Young singles
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Aug 4, 2008
2/2 found this review helpful
Jul 31, 2008
3/3 found this review helpful
After much searching, my husband and I decided to stay here for our honeymoon. It was the perfect choice and you can't beat the price. The grounds were picture perfect, the pool was spectacular (and you MUST check out the poolside beds!), the food was excellent, and our stay was overall relaxing. The only limitation that we noticed was a... more
Jul 27, 2008
5/5 found this review helpful
We just returned from our second visit to Royal Hideaway. We visited last year on our Honeymoon and loved it so much we returned to celebrate our one year Anniversary. I would recommend this resort for any couple that needs to relax and be waited on hand and foot. Couples that enjoy a quiet and calm atmosphere must consider this... more
Jul 23, 2008
1/4 found this review helpful
The hotel was amazing! Right when we walked in the treatment we were given was above the rest. This hotel would be great for older couples who wanted rest and relaxation at a premier level or honeymooners that are looking for a quiet stay. The food was exquisite...hats off to the chef! My only 2 things I would have changed... more
Jul 23, 2008
1/1 found this review helpful
My wife and I searched high and low for a good honeymoon spot. We didn't' want a crowded loud resort like some the Sandals can be. From the time we arrived at the airport when Amex picked us up and delivered us to the resort the staff could not have been more polite, friendly, joking, you name it. Champagne upon... more
Jul 14, 2008
1/2 found this review helpful
My husband and I stayed here for our honeymoon and from the moment we arrived we knew we were in good hands. The lobby is beautiful and long with the hotel grounds. Our room faced the other hotel but we never found it loud in the evenings like other reviews. We dined in all the restaurants. Our favorite was Azia.... more
Jul 13, 2008
9/9 found this review helpful
My husband and I were celebrating 25 years of being best friends so we took a 9 day trip to the Royal Hideaway. We met as teenagers working in a resort kitchen in the Gulf of Mexico. We understand food and hospitality as we are still working professionally in our chosen field of food service. I tell you this only... more
Jul 9, 2008
2/15 found this review helpful
we just returned from a five night stay at the Hideaway...after reviewing numerous sites we decided on this hotel based upon the review that it was adults only, 5 star with amazing food. Once we got to the hotel we discovered there was two 13 year old boys there with their parents. The boys were loud, splashing around the infinity... more
Jul 9, 2008
5/17 found this review helpful
My wife and I had never vacationed in Mexico, but were interested in this trip with six other couples to celebrate a friend's 40th birthday. Our group booked for three nights. The food was average, but the hotel's grounds were lovely, the staff was excellent, and the rooms are quite nice (although most definately not five-star quality). The first night... more
Jul 3, 2008
1/8 found this review helpful
My husband and I celebrated our 2nd wedding anniversary at the Royal Hideaway and enjoyed our stay but I do not think this property is deserving of it's 5 diamond rating. It was our first time at an all inclusive and for an all inclusive I am told it is top notch but I thought the food was just average.... more
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