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Royal Hideaway Playacar & Occidental Resorts

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 744 reviews
744 Reviews
5.0 of 5 stars
553
4.0 of 5 stars
121
3.0 of 5 stars
35
2.0 of 5 stars
21
1.0 of 5 stars
14
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 157 hotels in Playa del Carmen
Description:
Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for... Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. more » « less
  • Address
    Lote Hotelero No. 6
    Desarrollo Playacar, Quintana Roo
    Playa del Carmen 77710
    Mexico
Check Rates: $711 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 741 traveler reviews
  • What to Expect:
    • 4.5 based on 422 reviews Rooms
    • 5 based on 421 reviews Service
    • 4.5 based on 415 reviews Value
    • 5 based on 422 reviews Cleanliness
    • 4 based on 134 reviews Pool
  • Recommended For:
    • 80% based on 448 reviews An amazing honeymoon
    • 60% based on 448 reviews Older travelers
    • 10% based on 448 reviews Couples/romantics
    • 10% based on 448 reviews Families with teenagers
    • 0% based on 448 reviews Young singles

Reviews of Royal Hideaway Playacar & Occidental Resorts

( 1-10 of 744 )
Jul 23, 2008
1/2 found this review helpful

The hotel was amazing! Right when we walked in the treatment we were given was above the rest. This hotel would be great for older couples who wanted rest and relaxation at a premier level or honeymooners that are looking for a quiet stay. The food was exquisite...hats off to the chef! My only 2 things I would have changed... more

Jul 23, 2008
1/1 found this review helpful

My wife and I searched high and low for a good honeymoon spot. We didn't' want a crowded loud resort like some the Sandals can be. From the time we arrived at the airport when Amex picked us up and delivered us to the resort the staff could not have been more polite, friendly, joking, you name it. Champagne upon... more

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4 of 5 stars
Evanston, IL
Jul 14, 2008
1/1 found this review helpful

My husband and I stayed here for our honeymoon and from the moment we arrived we knew we were in good hands. The lobby is beautiful and long with the hotel grounds. Our room faced the other hotel but we never found it loud in the evenings like other reviews. We dined in all the restaurants. Our favorite was Azia.... more

Jul 13, 2008
6/6 found this review helpful

My husband and I were celebrating 25 years of being best friends so we took a 9 day trip to the Royal Hideaway. We met as teenagers working in a resort kitchen in the Gulf of Mexico. We understand food and hospitality as we are still working professionally in our chosen field of food service. I tell you this only... more

Jul 9, 2008
1/11 found this review helpful

we just returned from a five night stay at the Hideaway...after reviewing numerous sites we decided on this hotel based upon the review that it was adults only, 5 star with amazing food. Once we got to the hotel we discovered there was two 13 year old boys there with their parents. The boys were loud, splashing around the infinity... more

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2 of 5 stars
Prairie Village, KS
Jul 9, 2008
4/15 found this review helpful

My wife and I had never vacationed in Mexico, but were interested in this trip with six other couples to celebrate a friend's 40th birthday. Our group booked for three nights. The food was average, but the hotel's grounds were lovely, the staff was excellent, and the rooms are quite nice (although most definately not five-star quality). The first night... more

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4 of 5 stars
Boston, Massachusetts
Jul 3, 2008
1/7 found this review helpful

My husband and I celebrated our 2nd wedding anniversary at the Royal Hideaway and enjoyed our stay but I do not think this property is deserving of it's 5 diamond rating. It was our first time at an all inclusive and for an all inclusive I am told it is top notch but I thought the food was just average.... more

Jul 2, 2008
2/2 found this review helpful

We went to the Royal Hideaway for our honeymoon. The rooms, facilities, pool, restaurants, etc. were great and the service was fantastic. The food was delicious in all of the restaurants. However, you must make a dinner reservation for every night, or else your only other option is room service. The resort was very quiet and relaxing, so if you're... more

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5 of 5 stars
Carrollton, TX
Jul 1, 2008
2/2 found this review helpful

My wife and I along with our best friends decided it was time to return to The Royal Hideaway. We first visited the resort in 2000 and we thought it was spectacular back then. All I can say is that they have gotten better with age. We went back this year at the end of June to celebrate our 27th... more

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4 of 5 stars
Chicago, Illinois
Jul 1, 2008
1/1 found this review helpful

I chose this hotel mainly due to the reviews on Tripadvisor. There are some obvious differences from the moment you arrive. The lobby is different from any I've seen at other all inclusives. You do not stand or sit at a desk but instead are directed to a sofa or comfy chair, your luggage already taken away by the bell... more

Reviews of Royal Hideaway Playacar & Occidental Resorts

( 1-10 of 744 )
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Royal Hideaway Playacar & Occidental Resorts Address

Lote Hotelero No. 6 | Desarrollo Playacar, Quintana Roo, Playa del Carmen 77710, Mexico