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All 184 Playa del Carmen hotels »

Royal Hideaway Playacar

5.0 of 5
Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Hotel amenities
Royal Hideaway Playacar
Ranked #13 of 184 hotels in Playa del Carmen
4.5 of 5 stars 1285 Reviews
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1,285 reviews from our community

What travelers say about this hotel
  • Las Ventanas(35)
  • Dinner reservations(26)
  • Room service(25)
  • Very good(18)
  • Infinity pool(17)
  • Breakfast buffet(15)
  • Hot tub(10)
  • Beach chairs(9)
  • Very nice(9)
  • Best part(7)
Traveler rating
    941
    220
    65
    38
    21
Only show reviews for Family (59) | Couples (619) | Business (18)
Date Rating
Saint Paul, Minnesota, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
5
people found this review helpful

This was our first trip to Mexico and the Royal Hideaway met our expectations. Service: The service was excellent. Even before our trip the resort answered all my emails within a couple of hours of sending them (keep in mind I sent my emails from 9am – 3pm central time). I even successfully made dinner reservations via email and all... More

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Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 26, 2012 NEW
7
people found this review helpful

I want to love the Royal Hideaway Playacar...I really do, but overall it just doesn't stack up to other resorts, especially considering the price. We visited the Royal Hideaway May 14-18, 2012. Let me start with the good stuff. First of all, this is a small property, which can be a positive for many people, and it is gorgeous and... More

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See 2 more reviews by HefeGrande for Playa del Carmen
Wilson, North Carolina
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW
3
people found this review helpful

This is a truly beautiful spot and the staff seem to really appreciate their guests' needs and want everyone to enjoy the time spent at Royal Hideaway. All in all, it is likely a good value if your expectations are reasonable. The rooms are very pretty and certainly clean and serviced twice daily. Also, with the layout of separate buildings,... More

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW
1
person found this review helpful

We just returned from a week at the Royal Hideaway between 5/12-5/18 and enjoyed our stay immensely. Overall, this is an excellent hotel and the finest all-inclusive we have ever experienced. There are a few tiny areas where the RH can look to improve, but the level of quality overall is truly impressive. Here are some thoughts on the best... More

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New York City, New York
1 review
5 of 5 stars Reviewed May 25, 2012 NEW

We loved absolutely everything about this resort! The service was absolutely amazing. Everyone was super friendly and overly accommodating. Isis (our waitress at the pool) was absolutely incredible. A special thanks to her to helping make our vacation absolutely perfect and relaxing. If you are looking for a large grand overdone resort with a big nightlife then this isn't the... More

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Alexandria, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2012
2
people found this review helpful

Can I get you anything? Is there anything else we can do for you? How is your stay so far? A welcome back note in the RH daily papar. The staff at the Royal Hideaway so spoiled my boyfriend and me last week, that I am having a difficult time adjusting back to reality. We decided to go back to... More

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Northwest Indiana
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 23, 2012
4
people found this review helpful

My husband and I spent May 12 thru the 19th at the RH. We arrived at the resort which is about a mile from downtown Playa del Carmen. We were greeted at the entrance and escorted to the lobby for a quick and easy check in. We were asked if we wanted a copy of the newspaper delivered to our... More

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See 5 more reviews by mexicangirl2 for Playa del Carmen
Atlanta
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 23, 2012
3
people found this review helpful

This all inclusive was like none other that we've stayed. The service was impeccable, very clean and well kept and exceeded all of our expectations. The food was excellent and top shelf drinks. House keeping always kept our room tidy and seemed to know when we were gone so as to not intrude. We had room 2723 and it was... More

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Brantford, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 22, 2012
4
people found this review helpful

We just arrived from RH on May 20 from a 7 seven days vacation. Overall we had a good time. Here are a few highlights: Beach - amazing, well kept and clean, enough sun beds (and clean!) A very good thing is that you don't have to carry around the beach towels, you leave them there in the evening and... More

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United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2012
2
people found this review helpful

Was planning to stay 7 days and extended my trip an addtional 3 days because I simply did not want to leave. The resort, staff, services, food and activities were exceptional. Everyone was friendly and professional. I travelled alone and did not worry about a thing thanks to the entire staff. The resort was spotless and my vacation effortless, relaxing... More

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Additional Information about Royal Hideaway Playacar

  • Royal Hideaway
  • Royal Hideaway Playacar Occidental Hotel
  • Royal Hideaway Playa Del Carmen
  • Royal Hideaway Mexico
  • Occidental Royal Hideaway
Address: Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Price Range: PLN: $$$$

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Royal Hideaway Playacar
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