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All 198 Playa del Carmen hotels

Royal Hideaway Playacar

5.0 of 5 Resort (All-Inclusive)   |   Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
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Royal Hideaway Playacar
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Ranked #13 of 198 hotels in Playa del Carmen
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2,180 people have reviewed this hotel

Traveler rating
    1,594
    375
    123
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    28
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142
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (413)
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English first
FLYING HILLS, PA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We spent a week at the Royal Hideaway for our anniversary in November. The hotel was not as crisp and brand spanking new as some of the other resorts in the area, but it was still very clean, comfortable and welcoming. Check-in was quick, easy, and courteous.We were greeted with champagne and chocolate covered strawberries in our room to celebrate... More

Was this review helpful? Yes 1
North Vancouver, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I just came back form an amazing stay at the Royal Hideaway Playacar Resort. Upon our arrival the staff took care of us extremely well, serving us champagne as we were checking in. Our first room was on the main floor of the villa, after 1 night of sleep there, we asked to change room as we... More

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Dorset, England
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were treated to a dinner here with friends to celebrate my husbands birthday. A superb place to be treated in!!! A spectacular and incredibly luxurious hotel with similarly delightful staff. The General Manager Lorenzo greeted us and guided us around the gorgeous bars and restaurants. We were entertained at the Chef’s Table – the Chef being Eugenio Villafana -... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We just returned from my daughter and son-in-law’s wedding at The Royal Hideaway. The event and the entire weekend exceeded our expectations due to the fabulous staff. Karina Tagliarini, the wedding coordinator, is professional, caring and dedicated. She answered all of my numerous emails promptly, arranged meetings with various vendors, reassured me during my anxious moments and offered creative input... More

Was this review helpful? Yes 1
Austin, Texas
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I celebrated her 40th Birthday at the Royal Hideaway, and once again, All the Staff and accomodations were Wonderful! The Villas are somewhat dated, and need some slight upgrades, but the entire experience with the Staff, Food, and phenominal Beach location makes up the difference! I'll start by stating that the service from our Concierge's in the... More

Was this review helpful? Yes 2
Mendocino, California
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent our spring break at this wonderful hotel. We have stayed at other five star all inclusives, including Zoetry and Excellence Playa Mujeres, but Royal Hideaway is a new favorite due to its fantastic location--the beach is phenomenal, it is within walking distance to town, and there is a golf course across the street. We were also impressed with... More

Was this review helpful? Yes 7
Montreal, Quebec, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

It is a nice hotel, but not very lively. It is located close to Playa Del Carmen... so close that your view is one of the city at night. It was once a 5 diamands AAA hotel, but that recommandation vanished away in 2011. It a regular hotel... with very limited ressources. Food is cool at the resto bar. Hope... More

Was this review helpful? Yes 3
Philadelphia, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend & I just returned from 6 days at Royal Hideaway, our second visit - we were there for 5 days last April. I honestly can't say enough great thinks about this resort...it is truly paradise, and there is not one thing I dislike about this place. The resort is beautiful, the ground are immaculate, and the beaches are... More

Was this review helpful? Yes 2
Beaverton, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Every aspect was great. The hotel and beaches were beautiful and the staff was friendly. A special thanks to hector and Jose the tequila guy both exceeded my expectations. The entertainment and activities were second to none I highly recommend going here

Was this review helpful? Yes 2
Meaford
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I won't leave a long review as most things are covered in detail by others...But this was the BEST experience (5 star all inclusive) we have EVER been too (and that includes the couples resorts). From the moment we touched down in Cancun with a private car service to our hotel, thru our check in process with a glass of... More

Was this review helpful? Yes 2

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Hotel Summarization (Beta)

What travelers say

  • Las Ventanas(39)
  • Room service(30)
  • Very nice(23)
  • Breakfast buffet(17)
  • Dinner reservations(16)
  • Infinity pool(10)
  • Chef Table(7)
  • Resort next door(6)
  • Beach chairs(4)
  • Asian restaurant(4)

Additional Information about Royal Hideaway Playacar

Address: Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Playa del Carmen
#10 Top resorts Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
#13 Business Hotel in Playa del Carmen
#17 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Royal Hideaway Playacar 5*
Official Description (provided by the hotel):
Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. ... more   less 
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Also Known As:
Royal Hideaway Playacar & Occidental Hotel
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway
Royal Hideaway Playacar Occidental Hotel
Royal Hideaway Playa Del Carmen
Royal Hideaway Mexico
Occidental Royal Hideaway
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico

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