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All 199 Playa del Carmen hotels

Royal Hideaway Playacar

5.0 of 5 Resort (All-Inclusive)   |   Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
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Ranked #15 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 2 days ago
James W San Francisco, California, United States
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2,345 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (476)
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English first
San Francisco, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The service and care of my family and me at the Royal Hideaway was near flawless. It is has good as any hotel we have stayed at and the staff made our stay wonderful. The rooms are great, the food had enough choices to satisfy everyone, the beach is great, the pools wonderful, and the service EXCEPTIONAL, especially our concierge... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

This place is my favorite getaway! Customer service - impeccable, food- superb, pools and beach -beautiful, rooms - awesome, and it's an nice enjoyable stroll along beach to 5th Street and shopping. All in all the Royal Hideaway is my favorite vacation!

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Miami, Florida, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed by myself 6 nights in this magnifiscent real 5 stars hotel with the outmost satisfaction in food, hotel room, customer care, beach, facilities, hotel chef restaurants. Three stories small buildings with concierge in each one, are enclosed inbeautiful gardens sorrounded by small and couzy swimming pools you can also use at night. Beautiful rooms marble, upscale furniture, reveal... More

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Bordeaux, France
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here this spring for 10 days with our two boys and we enjoyed our stay very much. This all-inclusive resort is a great place to stay in this region. All inclusive really means all inclusive, including room service. Our boy enjoyed ordering snacks at all times of the day. There are different style of restaurants on the resort... More

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Matawan, New Jersey
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I stayed here in August 2014 for 4 nights. I had done thorough research prior to arriving because we were taking such a short trip, I wanted to make the most of it. I work for a major global hotel company but chose to stay here instead because I wanted to resort "feel" instead of just a... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We would like to take this opportunity to relay our magnificent experience at Royal Hideaway Playacar 26 Jul - 9 Aug 2014. This was a very unique experience, one that words cannot describe. It was incomparable to any other vacation resort we have ever stayed and it will remain in our hearts and minds forever. The tranquility of the resort,... More

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Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Me and my girlfriend spent here 5 nights during august. The place is really nice, is located in a little village were you can find also other hotels. The common spaces are really amazing, all is clean and perfect. Rooms are very big and full of all comforts you may require. With all inclusive treatment you can forget your wallet... More

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Port Washington, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Initially we were hesitant to go to an all inclusive place but as I learned most places in or around Cancun are such. When we arrived, which I remember being early afternoon, the receptionist checked us in and took our luggage to our room. We were so hungry that we ran to the nearest open restaurant, so we hit the... More

Was this review helpful? Yes 5
Ft. Smith
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 1 week ago

We travel to Mexico a lot (12 times in the last 3 years) and have stayed at many great luxury resorts. This was our first visit to the Royal Hideaway and we had extremely high hopes due to many excellent Trip Advisor reviews and a strong personal recommendation from some friends that just love the RH. I have to start... More

Was this review helpful? Yes 5
Springfield, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

This place is so nice.This was our first trip here (and to Mexico) and we had a great stay. It's a super relaxing place with two main beautiful pools right on the beach and others spread throughout the resort. It's quiet and no one bothers you about timeshares! They do cute, fun activities like water aerobics and bingo (I won... More

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Hotel Summarization (Beta)

What travelers say

  • Las Ventanas(39)
  • Room service(30)
  • Very nice(23)
  • Breakfast buffet(17)
  • Dinner reservations(16)
  • Infinity pool(10)
  • Chef Table(7)
  • Resort next door(6)
  • Beach chairs(4)
  • Asian restaurant(4)

Additional Information about Royal Hideaway Playacar

Address: Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Royal Hideaway Playacar 5*
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Also Known As:
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playa Del Carmen
Royal Hideaway Mexico
Occidental Royal Hideaway
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico

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Beach (5)
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Infinity Pool (1)
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Luxury Room (27)
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Pool (8)
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The Hotel (49)

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Romantic Hotel in Playa del Carmen #12 Spa Hotel in Playa del Carmen #12 Top resorts Hotel in Playa del Carmen #13 Business Hotel in Playa del Carmen #14 Luxury Hotel in Playa del Carmen #15 On the Beach Hotel in Playa del Carmen #18 Family Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. ... more   less 
Number of rooms
200

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Royal Hideaway Playacar and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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