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All 184 Playa del Carmen hotels »

Royal Hideaway Playacar

5.0 of 5
Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Hotel amenities
Royal Hideaway Playacar
Ranked #14 of 184 hotels in Playa del Carmen
4.5 of 5 stars 1280 Reviews
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1,280 reviews from our community

What travelers say about this hotel
  • Las Ventanas(35)
  • Dinner reservations(26)
  • Room service(25)
  • Very good(18)
  • Infinity pool(17)
  • Breakfast buffet(15)
  • Hot tub(10)
  • Very nice(9)
  • Beach chairs(9)
  • Other resorts(7)
Traveler rating
    938
    219
    64
    38
    21
Only show reviews for Family (57) | Couples (616) | Business (18)
Date Rating
Alexandria, Virginia
1 review
5 of 5 stars Reviewed May 23, 2012 NEW

Can I get you anything? Is there anything else we can do for you? How is your stay so far? A welcome back note in the RH daily papar. The staff at the Royal Hideaway so spoiled my boyfriend and me last week, that I am having a difficult time adjusting back to reality. We decided to go back to... More

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Northwest Indiana
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

My husband and I spent May 12 thru the 19th at the RH. We arrived at the resort which is about a mile from downtown Playa del Carmen. We were greeted at the entrance and escorted to the lobby for a quick and easy check in. We were asked if we wanted a copy of the newspaper delivered to our... More

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See 5 more reviews by mexicangirl2 for Playa del Carmen
Atlanta
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012 NEW
2
people found this review helpful

This all inclusive was like none other that we've stayed. The service was impeccable, very clean and well kept and exceeded all of our expectations. The food was excellent and top shelf drinks. House keeping always kept our room tidy and seemed to know when we were gone so as to not intrude. We had room 2723 and it was... More

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Brantford, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 22, 2012 NEW
4
people found this review helpful

We just arrived from RH on May 20 from a 7 seven days vacation. Overall we had a good time. Here are a few highlights: Beach - amazing, well kept and clean, enough sun beds (and clean!) A very good thing is that you don't have to carry around the beach towels, you leave them there in the evening and... More

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United States
1 review
5 of 5 stars Reviewed May 21, 2012 NEW
1
person found this review helpful

Was planning to stay 7 days and extended my trip an addtional 3 days because I simply did not want to leave. The resort, staff, services, food and activities were exceptional. Everyone was friendly and professional. I travelled alone and did not worry about a thing thanks to the entire staff. The resort was spotless and my vacation effortless, relaxing... More

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Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2012 NEW
1
person found this review helpful

We just arrived home from a 5 day vacation and stayed at RH. What a great experience all around. We made reservations on a referral from a friend and I'm so glad we did. The room was perfect, the hotel spotless, the food was great and the employees were top notch. It was such a great experience and I will... More

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Atlanta
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 17, 2012
4
people found this review helpful

Spent a week there celebrating our anniversary. Read a million flawless reviews and chose over Zoetry. Although not flawless, it's a very good overall all-inclusive hotel. Having a shared concierge in your building was a plus, ours was Gerardo and he was top notch, and the general service overall was great. I would've liked to see the dress code policy... More

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Hamden, Connecticut
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 16, 2012
4
people found this review helpful

My husband and I vacationed at the Royal Hideway from May 6th to the 13th. I wasn't sure what to expect.We have been to a number of very nice 5 star resorts and our expectations were set very high. Royal Hideway tops our chart to number one. The beach is amazing and the location was great. We ate at all... More

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Orange Beach, Alabama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

The restaurants are outstanding, grounds are beautiful, and the rooms are very nice, but the business office is not run well. On this, my 8th visit bringing a total of over 100 associates, they still have no idea I have been there before. They have the same slow check-in and no-dispute check-out. Nothing is prearranged or prepared. The front office... More

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Madison, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

If you're like me - someone who spends a lot of time researching before booking vacation - then I"m about to save you a lot of time. Look no further and book your stay with Royal Hideaway. We never visited Playa Del Carmen before so we did an exhaustive search of which hotel to stay at for a brief 4... More

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Additional Information about Royal Hideaway Playacar

  • Royal Hideaway
  • Royal Hideaway Playacar Occidental Hotel
  • Royal Hideaway Playa Del Carmen
  • Royal Hideaway Mexico
  • Occidental Royal Hideaway
Address: Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Price Range: $$$$

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Royal Hideaway Playacar
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