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All 199 Playa del Carmen hotels

Royal Hideaway Playacar

5.0 of 5 Resort (All-Inclusive)   |   Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
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Ranked #15 of 199 hotels in Playa del Carmen
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4 of 5 stars reviewed yesterday
Rlena New York
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2,351 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (478)
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New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

From now on, whenever I hear this lovely song again I will always think of our stay at the Royal Hideaway Playacar. You will have a number of experiences. Imagine sitting near one of the pools or on the beach watching the gentle Caribbean Sea rolling along the sandy shore. Then a humble host comes over and takes your order... More

Was this review helpful? Yes 1
Farnborough, United Kingdom
Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First a bit of background - we are a party of 4 - me, my partner (both of us 50 somethings!) and her 2 girls aged 17 and 15 - we were at the Royal Hideway for 10 days. We are reasonably comfortable financially (so we were able to travel out BA Business Class) but still like value for money.... More

Was this review helpful? Yes 8
Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Wow, wow, wow. The Royal Hideaway Playacar set the standard for our experience of luxury! We chose the Royal Hideaway with the help of our travel agent, and it was the perfect choice for our honeymoon in November 2013. From the moment we arrived at the grand entry, to the moment we headed back to the airport a week later,... More

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Royal Hideaway for seven nights on our honeymoon. We loved our stay there. The staff the entire trip was extremely friendly and helpful. When we arrived to check in we were greeted with champagne and smiling faces. We stayed in building 22 room 2228. We only had one minor issue in the room with the... More

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Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

RH is not your typical all inclusive resort. No big buffets with mediocre food, just 5 outstanding restaurants serving great food. The cluster of buildings on the property come with individual concierges, who are there to take care of all your needs, whether it be reservations, excursion choices or whatever your heart desires! Did I mention the 24 hour room... More

Was this review helpful? Yes 1
San Francisco, California, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The service and care of my family and me at the Royal Hideaway was near flawless. It is has good as any hotel we have stayed at and the staff made our stay wonderful. The rooms are great, the food had enough choices to satisfy everyone, the beach is great, the pools wonderful, and the service EXCEPTIONAL, especially our concierge... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This place is my favorite getaway! Customer service - impeccable, food- superb, pools and beach -beautiful, rooms - awesome, and it's an nice enjoyable stroll along beach to 5th Street and shopping. All in all the Royal Hideaway is my favorite vacation!

Was this review helpful? Yes 1
Miami, Florida, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed by myself 6 nights in this magnifiscent real 5 stars hotel with the outmost satisfaction in food, hotel room, customer care, beach, facilities, hotel chef restaurants. Three stories small buildings with concierge in each one, are enclosed inbeautiful gardens sorrounded by small and couzy swimming pools you can also use at night. Beautiful rooms marble, upscale furniture, reveal... More

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Bordeaux, France
Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here this spring for 10 days with our two boys and we enjoyed our stay very much. This all-inclusive resort is a great place to stay in this region. All inclusive really means all inclusive, including room service. Our boy enjoyed ordering snacks at all times of the day. There are different style of restaurants on the resort... More

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Matawan, New Jersey
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here in August 2014 for 4 nights. I had done thorough research prior to arriving because we were taking such a short trip, I wanted to make the most of it. I work for a major global hotel company but chose to stay here instead because I wanted to resort "feel" instead of just a... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Las Ventanas(39)
  • Room service(30)
  • Very nice(23)
  • Breakfast buffet(17)
  • Dinner reservations(16)
  • Infinity pool(10)
  • Chef Table(7)
  • Resort next door(6)
  • Beach chairs(4)
  • Asian restaurant(4)

Additional Information about Royal Hideaway Playacar

Address: Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico (Formerly Royal Hideaway Playacar & Occidental Resorts)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Royal Hideaway Playacar 5*
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Also Known As:
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
Royal Hideaway Playacar And Occidental Resorts
Royal Hideaway Playa Del Carmen
Royal Hideaway Mexico
Occidental Royal Hideaway
Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Romantic Hotel in Playa del Carmen #12 Top resorts Hotel in Playa del Carmen #12 Spa Hotel in Playa del Carmen #13 Business Hotel in Playa del Carmen #14 Luxury Hotel in Playa del Carmen #15 On the Beach Hotel in Playa del Carmen #18 Family Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Award winning luxury all inlcusive resort set along the beautiful beaches of Playa del Carmen Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 2008 winner of the coveted AAA 5 Diamond Award. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in papmering and body treatments. Personalzied service and attention to detail set this resort a world apart. ... more   less 
Number of rooms
200

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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