My husband and I spent May 12 thru the 19th at the RH. We arrived at the resort which is about a mile from downtown Playa del Carmen. We were greeted at the entrance and escorted to the lobby for a quick and easy check in. We were asked if we wanted a copy of the newspaper delivered to our... More

This all inclusive was like none other that we've stayed. The service was impeccable, very clean and well kept and exceeded all of our expectations. The food was excellent and top shelf drinks. House keeping always kept our room tidy and seemed to know when we were gone so as to not intrude. We had room 2723 and it was... More

We just arrived from RH on May 20 from a 7 seven days vacation. Overall we had a good time. Here are a few highlights: Beach - amazing, well kept and clean, enough sun beds (and clean!) A very good thing is that you don't have to carry around the beach towels, you leave them there in the evening and... More

Was planning to stay 7 days and extended my trip an addtional 3 days because I simply did not want to leave. The resort, staff, services, food and activities were exceptional. Everyone was friendly and professional. I travelled alone and did not worry about a thing thanks to the entire staff. The resort was spotless and my vacation effortless, relaxing... More

We just arrived home from a 5 day vacation and stayed at RH. What a great experience all around. We made reservations on a referral from a friend and I'm so glad we did. The room was perfect, the hotel spotless, the food was great and the employees were top notch. It was such a great experience and I will... More

Spent a week there celebrating our anniversary. Read a million flawless reviews and chose over Zoetry. Although not flawless, it's a very good overall all-inclusive hotel. Having a shared concierge in your building was a plus, ours was Gerardo and he was top notch, and the general service overall was great. I would've liked to see the dress code policy... More

My husband and I vacationed at the Royal Hideway from May 6th to the 13th. I wasn't sure what to expect.We have been to a number of very nice 5 star resorts and our expectations were set very high. Royal Hideway tops our chart to number one. The beach is amazing and the location was great. We ate at all... More

The restaurants are outstanding, grounds are beautiful, and the rooms are very nice, but the business office is not run well. On this, my 8th visit bringing a total of over 100 associates, they still have no idea I have been there before. They have the same slow check-in and no-dispute check-out. Nothing is prearranged or prepared. The front office... More

If you're like me - someone who spends a lot of time researching before booking vacation - then I"m about to save you a lot of time. Look no further and book your stay with Royal Hideaway. We never visited Playa Del Carmen before so we did an exhaustive search of which hotel to stay at for a brief 4... More