We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Carmen Inn

Av. Constituyentes No 180, Playa del Carmen, Mexico
Hotel amenities
Carmen Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Add Your Review

48 reviews from our community

Traveler rating
    5
    7
    16
    7
    13
See reviews for
7
21
4
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (13)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (17)
All months
Roosendaal, The Netherlands
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2013

We stayed at this hotel for 1 week. One big disaster. The shower is worthless. I pee harder than that shower! No wifi in hotelroom. Only signal in reception area. The swimming pool has no circulation or whatsoever and contains a lot of dirt (cotton swabs, empty cups etc.) The building is outdated. The paint is coming off the doors... More 

Was this review helpful? Yes
Hamilton, Canada
Top Contributor
217 reviews 217 reviews
36 hotel reviews
151 helpful votes 151 helpful votes
2 of 5 stars Reviewed May 22, 2013

This hotel was in a great location - close to Shopping 5th and 10th street. Plus very close to an ADO station as well as a Collectivo Station. You cant complain about the location at all. I found the hotel courtyard to be the BEST thing about this hotel. IT was large and has a Great pool in the centre.... More 

Was this review helpful? Yes
New Orleans, Louisiana
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 28, 2013

This was at one time a beautiful property, but they have let it deteriorate to a terrible state. The rooms had nothing that worked. The remote for air and TV didn't work, so we had to manually had to control them. The ceiling fan didn't work at all. The hotel allows daily guests for a fee to use the pool... More 

Was this review helpful? Yes 1
LOndon
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 25, 2013

Pool and bar area looks wonderful however the rooms are a disappointment. My air-con was very noisy, not all the light bulbs worked woodwork was showing signs of wear and tear and outside on the balcony area can be noisy. If you can afford a little bit more I would book something closer to the beach and with better rooms.

Was this review helpful? Yes
New Hartford, Connecticut, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 1, 2013

Apparently GAdventures uses this hotel frequently; I was touring with them so that's how I came to be here unfortunately. The place looks beautiful from the public spaces; the rooms are entirely different. I'm not even sure our room had been made up. There were no towels of any kind. The room was worn and dingy (understatement), hot and smelly.... More 

Was this review helpful? Yes
Tallahassee, Florida
Top Contributor
172 reviews 172 reviews
72 hotel reviews
291 helpful votes 291 helpful votes
1 of 5 stars Reviewed November 20, 2012

Carmen Inn is about 3 blocks from the beach in Playa del Carmen but the noise was not too bad in the back rooms. It has a few free parking places in front. It has a pool and pool bar. Lots of shops nearby. Old and dingy with lots of big holes in the walls and plugs falling out of... More 

Was this review helpful? Yes
Edinburgh, Scotland, United Kingdom
Top Contributor
58 reviews 58 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed October 4, 2012

Room is huge! Spacious! Service is average. The pool is fun and the bar staff is great too. Not bad little place. The air con can be tricky to work with and breakfast there isn't all that great. Oxo is across the road and there are other little cafes with better priced foods.

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 7, 2012

the pool area is nice as is the bar, and it has a happy hour with cheap drinks! close to 5th avenue and walmart as well as banks etc so well located. Close enough to the beach (15 min walk). The rooms are average, could do with a touch up here and there such as the rusty fan which a... More 

Was this review helpful? Yes
Table View, South Africa
Top Contributor
80 reviews 80 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed July 2, 2012

This hotel have 2 pluses, it is well located and it has a happy hour by the pool every day (it seems as I was only there for 2 days). Even though the rooms were always clean they just seemed a little tacky. The bathroom was below par as was the breakfast. The pool is not swim friendly as they... More 

Was this review helpful? Yes
Gjøvik
1 review
3 of 5 stars Reviewed March 8, 2012

Me and my girlfriend wisited playa del carmen in march 2011. Yes the hotel is a bit shabby, and it`s not the cleanest place we have been. The breakfast is eatable, and while you enjoy it, watch some Mexican traffic culture. For us this hotel was perfect. It gave a good nights sleep, and we where very happy with the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
View from room (2)
Viewed
Room/suite (9)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question