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Maya Villa Condo Hotel & Beach Club

Certificate of Excellence
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Avenida 1a Norte, entre Calle 14 y 16, Playa del Carmen 77710, Mexico
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Up to 40% off & Breakfast
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Best prices for: 1 room 1 guest
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Maya Villa Condo Hotel & Beach Club
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305 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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California Hot Springs, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here in May 2015; 1 adult with three kids. We were in condo 409 - loved being on the ground floor and still away from the front gate. The hot tub on the private patio is a bonus! The kids could walk out of the front slider and be in the pool in 15 steps and there is... More 

Was this review helpful? Yes
PlayaAssoc, Owner at Maya Villa Condo Hotel & Beach Club, responded to this review

Dear Guest, We are thrilled to hear that you had a fantastic vacation with us at Maya Villa. We are a family hotel so certainly it's great to know that all members of your family enjoyed their experience with us. Our location is right in the heart of Playa. We are just one block from the beautiful white sand beach... More 

San Antonio
1 review
5 of 5 stars Reviewed 6 days ago NEW

Loved staying at the Maya Villa. The condo was perfect for our family of 4. Very well appointed. And the location was perfect - walking distance to restaurants and shopping, and only a block to the beach.

Review collected in partnership with this hotel

Was this review helpful? Yes
PlayaAssoc, Owner at Maya Villa Condo Hotel & Beach Club, responded to this review

Dear Guest, We are so happy to hear that you and your family had an amazing stay with us at Maya Villa. Thank you so much for taking the time to share your review and for recommending to the world on Trip Advisor. We work very hard to create the best possible experience for our guests at all times. Hospitality... More 

Playa del Carmen, Mexico
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great location, a corner away from famous Avenida Quinta, close to everything, restaurants, shopping, discos. Excellent apartment to stay for family or for friends, clean, modern, and reasonably priced.

Review collected in partnership with this hotel

Was this review helpful? Yes
PlayaAssoc, Owner at Maya Villa Condo Hotel & Beach Club, responded to this review

Dear Guest, Thank you so much for taking the time to share your amazing review with us on Trip Advisor. We are happy to hear that you and your family had an excellent stay with us. As you mentioned, we are perfectly located within walking distance of everything there is to love about Playa del Carmen including amazing dining, shopping... More 

Modesto, California
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

From the moment we stepped foot in the office to check in we felt good about our choice. Great staff, beautiful building, lovely & roomy condo. The location was perfect, 1 block to the beach - 1 block to 5th Avenue.

Review collected in partnership with this hotel

Was this review helpful? Yes
PlayaAssoc, Owner at Maya Villa Condo Hotel & Beach Club, responded to this review

Dear Guest, We are so delighted to hear that you had an amazing vacation with us at Maya Villa! Your compliments mean a lot to us as we work hard every day to create the very best experience for all of our guests. All of our condo units are spacious and comfortable. We also offer outstanding amenities and services for... More 

Santa Barbara
2 reviews
5 of 5 stars Reviewed 1 week ago

My family and I have been to Playa over 10 times and we ALWAYS stay at one of condo hotel's properties. Whether it Porto Playa, El Taj or Maya Villas, our experience has always been perfect. Brito and Fernanda in concierge were especially helpful on our last trip and they were both knowledgeable and fun to work with. Will stay... More 

Review collected in partnership with this hotel

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PlayaAssoc, Owner at Maya Villa Condo Hotel & Beach Club, responded to this review

Dear Guest, It's so wonderful to hear such great comments from loyal guests such as yourself. We are truly happy that you always have an amazing experience while staying with us. We work hard to provide the very best for our guests at all times. Thank you for thoughtful comments about Brito and Fernanda. We will be sure to pass... More 

Houston, Texas
1 review
2 of 5 stars Reviewed 1 week ago

1)No crib in room as requested 2)No king size vs two twin upon arrival as requested 3)AC in master never cooled. 4 guys came never fixed. 4)no extra charge for 3 xrta small kids riiight. $300 later...

Review collected in partnership with this hotel

Was this review helpful? Yes
PlayaAssoc, Owner at Maya Villa Condo Hotel & Beach Club, responded to this review

Dear Guest, Thank you for taking the time to share your review with us on Trip Advisor. We value all feedback and use it to create even better experiences for our guests in the future. We would like to apologize if there was any part of your experience with us that wasn't excellent. Customer service is very important to us... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Best place in Playa! Clean, fantastic position between the beach and main strip, the staff were helpful and friendly and the room had everything! Loved the use of the pool and gym, and the option of 2 restaurants for our included breakfasts, one of which offers brunch as an alternative until 2pm. Could not fault them!

Review collected in partnership with this hotel

Was this review helpful? Yes
PlayaAssoc, Owner at Maya Villa Condo Hotel & Beach Club, responded to this review

Dear Guest, We are so happy to hear that you had an incredible stay with us. We very much appreciate your excellent review and your willingness to recommend us to the world on Trip Advisor. We value all comments as they assure us we are doing everything right to create the very best experience for our guests. Hospitality is our... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

On arrival, the condo seemed perfect. The minute we walked inside, it started pouring hard outside The windows that lined the stairs along with the second floor balcony doors started leaking with rain water. This made the stairs very slippery and dangerous. The leak from the doors in the living room happened so fast that there were huge puddles within... More 

Was this review helpful? Yes
PlayaAssoc, Owner at Maya Villa Condo Hotel & Beach Club, responded to this review

Dear Guest, Thank you for taking the time to share your review with us on Trip Advisor. We take all feedback very seriously as we use it as a tool to create even better experiences in the future. We would like to extend to you a huge apology for the problems you endured during your stay with us with the... More 

Bermuda, Caribbean
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Housekeeping service was great - thanks to Magali. Private Chef - Coty - from Co.Cos that Brito arranged - first class. Brito also arranged our Airport Transportation which was very nice. Location - Tranquil and friendly area; close to 5th Ave and surrounding shopping and beach areas. Imprevist restaurant was the best! We had breakfast there every morning and the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PlayaAssoc, Guest Relations Manager at Maya Villa Condo Hotel & Beach Club, responded to this review

Dear Guest, How wonderful to hear that you had an amazing honeymoon with us at Maya Villa. Thank you for your excellent review and for your nice shout outs to some of our amazing staff members. Our location is truly perfect as we are only steps away from the beach, the famous 5th Ave. and plenty of great dining, shopping... More 

Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 28, 2015

We rented a 2 bedroom/2 bath condo in Maya Villa. There was great communication with the concierge before the trip - I added a hotel app to my iPhone and was allowed to pre-order groceries to be delivered to the condo just before my arrival. I also was able to arrange private transportation from the airport to & from the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PlayaAssoc, Owner at Maya Villa Condo Hotel & Beach Club, responded to this review

Dear Guest, Thank you for taking the time to share your amazing review with us on Trip Advisor. We are delighted that you enjoyed an amazing vacation with us at Maya Villa. Our condo hotel concept allows for all the comforts of home while still offering outstanding resort style amenities and services. It's great to hear that you were able... More 

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