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The Elements

Avenida Flamingo & Calle 46, Playa del Carmen 77710, Mexico
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The Elements
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81 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (81)
  • Mar-May only
    (38)
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    (21)
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Weston, Florida
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

1. Wifi is unreliable and frustrating. 2. Elevator out of order and we were in the penthouse so not fun climbing 4 storieS each time we arrive. 3. No tub... only rain showers(which suck if you dont wanna wet your hair) 4. Lots of light coming in the bedroom at 7 am, blinds not great. 5. TV has limited English... More 

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Toronto, Canada
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed May 5, 2015

If nothing else our stay here was probably a lesson in what happens when you ignore Tripadvisor. TA had this property ranked as 147 out of 200 properties in Playa del Carmen despite being a relatively new and modern building, and that was probably being generous. We had hoped for a quiet relaxing stay but the property is effectively a... More 

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2 reviews
5 of 5 stars Reviewed May 5, 2015

Just returned from our second time staying at The Elements and thoroughly enjoyed ourselves once again. A quiet, low key place with terrific views and a short walk into the hustle and bustle (such as it is) into Playa del Carmen. Pool and beach are super relaxing. We rented through Bric Management and they have on site Concierge service. Ivonne... More 

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Christina Lake, Canada
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 30, 2015

We are currently staying at the Elements in one of the beachfront condos. As I write this review on one of our two spacious decks at 8 am, I'm watching the daily beehive of activity that is the maintenance, cleaning and landscaping staff. They're cleaning, polishing and watering...everything, as they do everyday. The location for us could not be better,... More 

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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 23, 2015

Just back from a wonderful week at the Elements with our family. Rented penthouse 24 and we were thrill with space and privacy. Ivonne with Bric rentals was amazing and always cheerful and gracious! The condo was bright and well equipped. Loved our private jacuzzi on our roof top- perfect for end of day relaxation only negative was not having... More 

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Ft. Wayne, IN
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

Four of us rented a condo through VRBO at The Elements during Easter Week. The condo's owner lives there most of the year, so it was beautifully decorated and maintained with comfy beds and a top-notch kitchen. We were on the ground floor so we could walk out the door and be in the gorgeous infinity pool in 20 steps.... More 

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Guatemala
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 16, 2015

This apartment complex is really great if you want to relax and be away from all the "quinta avenida" scene. The pool is large, very clean and nice. I really enjoyed the terrace with a pool and ocean view, very relaxing. The beach is only 20 meteres walking. Loved that!

Was this review helpful? Yes 2
Oshkosh, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

The complex was beautiful. Pool was outstanding ! We had a ground unit, G18. The unit was very nice and our bedroom was huge! There was not a lot to cook with but that was alright with me. While we were there the washer broke..it was fixed that day. The coffee pot broke and they had a new one the... More 

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2 reviews
1 of 5 stars Reviewed February 12, 2015

Reasons why you shouldn't book here for your vacation 1.bad management 2.untidy and not well maintain room 3.things in the room are not working properly 4.poor customer service 5.You only got one old fashion key which is inconvenient One good thing that we appreciate a lot is the staff at the condo Ivonne which is the reception is such a... More 

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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 10, 2015

Stayed here for 1 week in a ground floor apartment off airbnb. The apartment was just as in the pictures, nice and spacious with good air con. The kitchen had basic amenities but no kettle so bring one if you're a tea drinker. Decent sized bedrooms & 2 bathrooms with great showers making it ideal for 4 adults. The complex... More 

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