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The Elements

Hotel website
Avenida Flamingo & Calle 46, Playa del Carmen 77710, Mexico
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1 room 1 adult
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The Elements
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86 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

We rented a 2br condo for a week and really enjoyed it. The condo was clean and modern, the furnishings were wonderful. The Elements is a wonderful contemporary design which is centered around a large pool. The beach area was slightly disappointing. It's small and the seaweed seemed to build up in this area. The location is great, a five... More 

Helpful?
1 Thank Joe M
TheElements, Gerente at The Elements, responded to this review

Hello Joe Thank you for choose The Elements as your place to enjoy your time in playa del carmen. We are so Happy to read all you comments and also we will take care every detail to continue having a good place where you and your family and friends want to come back. Happy 2016 ! More 

Chapel Hill
1 review
5 of 5 stars Reviewed January 3, 2016 via mobile

Had a wonderful time during our stay in Playa Del Carmen. The Elements (both the condo and the complex) was a terrific choice. The condo had more than enough space for 6 people, was beautifully appointed and had one of the best views of the pool and the beach. The pool was perfect. The beach was wonderful to sit and... More 

Helpful?
Thank Hquasny
TheElements, Gerente at The Elements, responded to this review

Thank you for all your comments, we are really happy that you and your family spend a good time here in Playa del Carmen and were happy to be important part of your trip in Mexico. Happy 2016 and continue enjoing every travel you make, and hope to see you soon here in The Elements. More 

Memphis, Tennessee
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 26, 2015

This hotel looks nice and spacious and there are some nice parts, but please do NOT stay here or in the area, at all. There are many problems, the biggest by far is the intense noise created by the local beach club at-least two night per week until 400 am. They play the loudest music I have ever heard, and... More 

Helpful?
2 Thank thewonderer2015
TheElements, Gerente at The Elements, responded to this review

Thank you for your feedback, is important to know that The Elements is a full ownership condominium and not a hotel, thats why we dont have restaurant but we have the concierge service in the forntdesk witch can help everyone to suggest room service to many restaurant of 5ta avenue. we are really sad that you spent some time when... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 25, 2015 via mobile

11 family members in 3x different apartments stayed for 8 nights at the Elements. Nice sized 2x bedroom apartments, with reasonable kitchen, and laundry in each. The pool is the hub, and a nice area to read/chat/refresh. There is also a beach with a private (Elements guests) area and sheltered Canopy's from the sun, but Playa appears to have a... More 

Helpful?
2 Thank JohnnyC26
TheElements, Gerente at The Elements, responded to this review

Thank you so much and I hope you can come back and enjoy again your trip to playa del carmen at The Elements. We always are really intereted in your comments and we are trying to improve in evrey detail Hope to see you soon back More 

Weston, Florida
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 15, 2015 via mobile

1. Wifi is unreliable and frustrating. 2. Elevator out of order and we were in the penthouse so not fun climbing 4 storieS each time we arrive. 3. No tub... only rain showers(which suck if you dont wanna wet your hair) 4. Lots of light coming in the bedroom at 7 am, blinds not great. 5. TV has limited English... More 

Helpful?
1 Thank Flfamilyfun
TheElements, Gerente at The Elements, responded to this review

Thank you for all your feedback we are improve all the details in orther to get the people enjoy his time here haveing a good vacation in the caribe. More 

Toronto, Canada
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 5, 2015

If nothing else our stay here was probably a lesson in what happens when you ignore Tripadvisor. TA had this property ranked as 147 out of 200 properties in Playa del Carmen despite being a relatively new and modern building, and that was probably being generous. We had hoped for a quiet relaxing stay but the property is effectively a... More 

Helpful?
3 Thank Deb H
TheElements, Gerente at The Elements, responded to this review

Thank you for your comments, we are really sad that you do not enjoy your time here at The Elements. With your feedback we can see that your main problem was that this is not a hotel just for adults. Is important to know that we are a condominion full ownership and not a hotel and we have many rules... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 5, 2015

Just returned from our second time staying at The Elements and thoroughly enjoyed ourselves once again. A quiet, low key place with terrific views and a short walk into the hustle and bustle (such as it is) into Playa del Carmen. Pool and beach are super relaxing. We rented through Bric Management and they have on site Concierge service. Ivonne... More 

Helpful?
1 Thank Lynne810
TheElements, Gerente at The Elements, responded to this review

Thanks for all your good comments, we are so happy to know it and we'll be glad when you come back. We will continue working in evreything to get our visitors having a good time and enjoy this wonderfull town. More 

Christina Lake, Canada
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 30, 2015

We are currently staying at the Elements in one of the beachfront condos. As I write this review on one of our two spacious decks at 8 am, I'm watching the daily beehive of activity that is the maintenance, cleaning and landscaping staff. They're cleaning, polishing and watering...everything, as they do everyday. The location for us could not be better,... More 

Helpful?
3 Thank roughcut
TheElements, Gerente at The Elements, responded to this review

Thank you for your feedback and I hope you can come back. More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 23, 2015 via mobile

Just back from a wonderful week at the Elements with our family. Rented penthouse 24 and we were thrill with space and privacy. Ivonne with Bric rentals was amazing and always cheerful and gracious! The condo was bright and well equipped. Loved our private jacuzzi on our roof top- perfect for end of day relaxation only negative was not having... More 

Helpful?
1 Thank Glo360
TheElements, Gerente at The Elements, responded to this review

Thank you for all your comments we are so happy working in the things that people like and enjoy. We will be so glad to see you again with us. We have differnet parnership companies that will help you to have the amazing vacations here in The Elements. More 

Ft. Wayne, IN
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

Four of us rented a condo through VRBO at The Elements during Easter Week. The condo's owner lives there most of the year, so it was beautifully decorated and maintained with comfy beds and a top-notch kitchen. We were on the ground floor so we could walk out the door and be in the gorgeous infinity pool in 20 steps.... More 

Helpful?
Thank bonship
TheElements, Gerente at The Elements, responded to this review

We appreciate all your comments, We really read and leand to every comment you made. Also we are so happy to know that you enjoy your time here at The Elements, and will be a pleasure to us if you decide to come back and say with us thank you so much! More 

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