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4.0 of 5 Hotel   |   Avenida Flamingo & Calle 46, Playa del Carmen 77710, Mexico
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Hotel Elements
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Ranked #144 of 200 Hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed 2 weeks ago
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72 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 of 5 stars Reviewed 2 weeks ago

Reasons why you shouldn't book here for your vacation 1.bad management 2.untidy and not well maintain room 3.things in the room are not working properly 4.poor customer service 5.You only got one old fashion key which is inconvenient One good thing that we appreciate a lot is the staff at the condo Ivonne which is the reception is such a... More 

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12 reviews 12 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 week in a ground floor apartment off airbnb. The apartment was just as in the pictures, nice and spacious with good air con. The kitchen had basic amenities but no kettle so bring one if you're a tea drinker. Decent sized bedrooms & 2 bathrooms with great showers making it ideal for 4 adults. The complex... More 

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belleville canada
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 10 days and rented 3 condos for the family. The Penthouse , 1st floor and a Garden unit. In terms of units, the Garden unit was the best,. Near the pool and being on the ground level was very nice. BUT not one of the three units had an operating dishwasher! All 3 broken and not... More 

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Bountiful, Utah
1 review
5 of 5 stars Reviewed 3 weeks ago

Garden House 1 is an amazing location in Playa Del Carmen located on Coco Beach and a short 3 minute walk to 5th Ave. Our apartment was located the closest to the pool and the beach and the patio was amazing to sit and have coffee and watch the kids at the pool during the day. Comforts of home with... More 

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Quebec City, Canada
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 25, 2014

We rented a condo here for the first time for a complete month! Being our fourth visit to PDC, we opted for a bigger condo with 2 rooms so my daughter, husband and 2 year old could join us for the first 2 weeks. We have been renting a condo on 38th street for the last 3 years... so happy... More 

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Oregon, United States
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 18, 2014

My husband, daughter (22yrs), and I stayed here for 5 nights. We were in Playa del Carmen for a total of 11 days. The first 6 were at a place on the beach in the middle of Playa del Carmen right off 5th Ave. The Elements was a nice break from the activity of downtown. As several reviewers said it... More 

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Streetsboro, Ohio
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 19, 2014

My partner and I just returned from a week long trip to Playa Del Carmen. We rented a 2 BR 2 Bath unit on the 2nd floor overlooking the pool and with a view of the ocean. The condo was very clean and the furnishings were overall comfortable with the exception of the beds that are like a dormitory mattress.... More 

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New York City, New York
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 7, 2014

We chose a condo instead of the ubiquitous all-inclusive because we wanted to try as many of the excellent restaurants nearby as possible without feeling we had wasted the prepaid meals at the all-inclusive. The Elements was lovely. Our two-bedroom apartment was spacious and well appointed. A gorgeous balcony faced the beautiful pool and the sea across a little lane.... More 

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Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 30, 2014

I stayed here with friends we had to 2 bedroom rooms each. Both designed differently and very spacious with all the amenities of home. Pool is nice and private secured beach area right there. Also a lively bar next door. Overall I recommend it if a secluded resort is not your thing. We could walk to the 5th st area... More 

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Aurora, Canada
Top Contributor
58 reviews 58 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 8, 2014

We stayed here last year in May and our room was fantastic. Not so this time. We had 108 which is right beside the lobby and a downgrade from 115 from last year. No coffee maker, no internet, noisy balcony with the lobby right beside your balcony, no corkscrew... In other words not top of the line which we expected.... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Elements

Address: Avenida Flamingo & Calle 46, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Elements 4*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, EasyToBook, Hotels.com, Cheap Tickets, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Hotel Elements reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Elements Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#46 Luxury Hotel in Playa del Carmen
#79 On the Beach Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen

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Hotel & grounds (17)
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Pool/beach area (10)
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Room/suite (17)
Bathroom (4)
Dining (2)
Other (34)

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