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3.0 of 5 Inn   |   Esquina Calle 8 y Ave. 15 | Corner Street 8 and 15th Avenue, Playa del Carmen 77710, Mexico
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Sahara Hotel
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Ranked #61 of 115 Playa del Carmen B&B and Inns
A recent review
4 of 5 stars reviewed 2 weeks ago
Randy L Regina, Canada
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56 reviews from our community

Traveler rating
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    19
    13
    4
    8
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4
29
6
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Regina, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a hotel with a great location, off the strip but yet only a few blocks to get there, close to the bus terminal, nice plaza across the street. We don't always stay there, but when we do, it is clean and friendly.

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Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 8, 2014

Spend a week here. Very friendly and helpful service at the reception. Good location. Room was not in a perfect condition: fan looked like it's gonna fall any minute, curtains were torn up and hot water was bit of an issue. Minor things that could be easy to fix, though. Altogether a place worth the visit 'specially if your on... More

Was this review helpful? Yes 1
Ann Arbor, Michigan
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 6, 2014

Rates were lower than some, but this isn't a budget hotel. It's a back street, low quality, low service motel lacking basic expectations like a hot shower. We literally were only able to get a hot shower 4 of the 7 days we were there and even then, the water pressure was a trickle. Dont expect hot water in the... More

Was this review helpful? Yes 4
855fabio, Director de Relaciones Públicas at Sahara Hotel, responded to this review

We are very sorry that we have not you had a good stay with us. We hope to change your opinion if it gives us another chance. Best regards. More

Memphis, Tennessee
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 31, 2013

My husband and I arrived to Playa in the evening looking for a hotel. It was a busy time of the year and many of the hotels were already full. The Sahara claimed to have only "1 room left" and charged us a whopping $220. They totally took advantage and charged an exuberant rate. At that ridiculous price you would... More

Was this review helpful? Yes 3
855fabio, Director de Relaciones Públicas at Sahara Hotel, responded to this review

We are very sorry for this situation. We regret that your stay was not pleasant. We hope offers us another time the opportunity to have you here. Best regards. More

Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 17, 2013

When we arrived, the hotel was full, we could not sleep there for the night instead we had booked the room more than a week ago. They told us to go in an other hotel, very much cheaper, far away from the beach, but we had to pay the same price than if we were in the Sahara... Of course... More

Was this review helpful? Yes 1
855fabio, Director de Relaciones Públicas at Sahara Hotel, responded to this review

Rarely send guests to another hotel to have 100% occupancy. We are very sorry that you have passed this situation, as we try to be very careful with that. We hope to see you there on another occasion and meet your needs. More

North Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 14, 2013

On a recent trip to playa del carmen, I got into a bind and Rosie my dear rosie, even though not good in translating to me, was so warm and kind. Even here boss was very helpful in helping me. I cannot thank Rosie and the staff at Hotel Sahara enough. Will be staying at Sahara Hotel in my future... More

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855fabio, Director de Relaciones Públicas at Sahara Hotel, responded to this review

It is our pleasure to have your preference and serve you as you deserve on your next visit to the Riviera Maya. Thank you very much for your comments. We hope to see you there soon. More

San Diego
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 4, 2013

A nice hotel with friendly and helpful staff, clean rooms and a location close to everything you need while staying in Playa del Carmen. Stores, a large bank branch and good restaurants right across the street. Just a few minutes walk from the beach the ADO bus station and from the promenade on quinta avenida. They have free parking and... More

Was this review helpful? Yes 1
855fabio, Director de Relaciones Públicas at Sahara Hotel, responded to this review

Thank you very much for your comments. It is our pleasure to have you with us soon. Welcome to Paradise: Riviera Maya. More

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 23, 2013

It is close enough to the beach and main streets, you can see the sea from the hotel, but far enough to be out of the main noise and bustle. Very friendly staff. Spotless. Cleaned perfectly every day. Extended my stay here as I felt safe and the location was so great.

Was this review helpful? Yes 1
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 27, 2012

We were staying in this hotel for 6 days in OCT 2012. It was great. No problems at all, great staff and good Italian boss. Clean rooms, towels, cleaning and service. Bus station is very near (4 min walking), 3 mins to nearest sand beach, markets are close and cheap (also good) food. Great job guys!!! Sloveniaaaa

Was this review helpful? Yes 7
Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 26, 2012

We stayed only 1 night in this hotel but we were very pleased with the experience. The hotel is centrally located, blocks from the beach, lots of options for eating, stores & banks around. You can walk everywhere, no need to move the car ( if you have one ) specially cause they have a huge private parking next door... More

Was this review helpful? Yes 3
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Additional Information about Sahara Hotel

Address: Esquina Calle 8 y Ave. 15 | Corner Street 8 and 15th Avenue, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sahara Hotel 3*
Number of rooms: 25
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Also Known As:
Sahara Hotel Riviera Maya/Playa Del Carmen, Mexico

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