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Hotel Hul-Ku

2.5 of 5
Hotel website
20 Between 4 and 6 Street | Col. Centro Cp 77710, Playa del Carmen 77710, Mexico
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15% off room rate
Hotel Hul-Ku
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Ranked #132 of 201 Hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed June 10, 2015
ColoradoHappycampers colorado
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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City of Durango, Mexico
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Pros: good environment downstairs Cons: no wifi connection in rooms, the water in the shower shut off while we were showering and did not come back on, the staff were frequently not available in reception, and were not very nice

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colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 10, 2015

This is our second year to stay at Hul-Ku. It is a nice quiet hotel (except for one night when there was a loud group who did not read/abide by the "Pool closes at 8PM" sign. The continental breakfast is very nice, as it the cold bottled water pool-side. It is only a few blocks from 5th Ave. and within... More 

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1 review
4 of 5 stars Reviewed May 31, 2015

We stayed 3 nights in May at Hotel Hul-Ku. We checked out a few places between $40-$50 Australian a night and they were more like youth hostels (not that there's anything wrong with that but we're a bit older and want a little more comfort and less noise. May is low season (though you wouldn't know it for the number... More 

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FERNANDO ISRAEL S, Gerente at Hotel Hul-Ku, responded to this review

Thank you for your comments and for be our guest. We hope to see soon. More 

A TripAdvisor Member
3 of 5 stars Reviewed May 7, 2015

It is a very basic hotel. No phone on the room to call the reception. Cool water on the pool. No close hour for the pool, none staff ask Not to use the pool after rasonable hour. Charge for borrowing a beach tower. Any consideration to give you a fourth floor room with a little boy, no stair.

Review collected in partnership with this hotel

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FERNANDO ISRAEL S, Gerente at Hotel Hul-Ku, responded to this review

Thank you for being our guest and for your comments Every detail was considered to improve the hotel. More 

Liverpool, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 23, 2014

We stayed here for three nights at the start of a long trip around Central America and it was a good base for Playa del Carmen. The Hotel Hul Ku has a relaxing feel to it with rooms situated around a central pool and seating area with lots of lush planting and local bird life. It does not look anything... More 

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Ciudad de Guatemala, Guatemala
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 6, 2014

I was not impressed with the City of Playa Del Carmen in the first place, as it did not feel like REAL Mexico. Looked and looked for a hotel. Most were at least twice the price of Hul Ku, and not twice as good. What I liked about this place is that it was a local business, I undestand the... More 

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New Jersey
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 29, 2014

First impression of the hotel from the street was not very good. However, once you walk in, it surprises you! Decorated with local color and vegetation, it was clean and cool. Room and amenity was very basic however it was clean and a great value for the price! Location is superb, with great local restaurant within 1-2 blocks and 4-5... More 

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colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2014

My husband and I stayed here for two nights and really enjoyed our stay. It is well situated and close enough to walk from the bus station. The whole place was very clean and well kept up. We enjoyed the pool and the quietness of the place. There is an Argentine place across the street that had music, but I... More 

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Owen Sound, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 22, 2014

It was easy to find within 6 blocks of the bus terminal. Checkin was a breeze as hotels.com prepaid for me and within 5min I was changing into my beach shorts. Price of $75 a night is worth it for 4 days. It's more than just a place to sleep. It is a great place for families with kids as... More 

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Haverhill, Massachusetts
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 9, 2014

Hotel Hul-Ku surprised us with how cool the lay out of the property is as well as the cleanliness, features and set up of the rooms were... Walking up to the hotel and seeing locked gates and not the best atmosphere on the street, you don't expect much.. But it truly was an awesome experience... I stayed 2 days and... More 

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