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2.0 of 5 Hotel   |   5ta avenida entre calles 10 y 12, Playa del Carmen 77710 , Mexico
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Hotel Azul
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Ranked #175 of 201 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 1 week ago
Peter W
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53 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel Azul is a small clean hotel right in downtown of Playa del Carmen. For the price you get a real good deal. The big problem we had (so the missing star) was the possibility to park our car nearby despite the claim of booking.com about existing parking lots.

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New York City, New York
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I've traveled a bit, but this hotel is the worst I've experienced. After making a reservation I arrived to learn the hotel is booked and the only room left is the one in the front next to reception, fine. Room #1. However, this room has no TV, no working AC and you can hear every conversation at the reception. Due... More 

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Top Contributor
55 reviews 55 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 30, 2014

It's located on the fifth Avenue near the ocean. The hotel is not cheap at 500 pesos for a double bed room.it has a breakfast included but nothing to talk about. room number six got flooded when it rained.

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Santa Marta, Colombia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 27, 2014

The hotel is on a perfect location, straight on 5th avenue. We had a room for 3 people for a very very economic price! The room had a double bed and a single one, air con, fan, tv, 2 safe boxes, hot water. The maid clean it daily and Carlos y Omar in reception were extremely helpful!!!!

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 2, 2014

I lost my expensive property during storing the luggage at the counter. I am definitely sure my property is stolen when the staffs were "carefully" looking after my luggage. And the staffs are fail and reluctant to provide any help and reply for my case. And everything does not look as nice as the pictures, be prepare for a huge... More 

Was this review helpful? Yes 1
Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2014

My boyfriend and I got a great deal online and stayed in May for 2 nights for only US$23p/nt. That was a great deal since a hostel would've been $20p/nt for the 2 of us. There was a good working A/C & ceiling fan. It's a basic hotel in a great location. It was nice to have clean water service... More 

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Montreal, Canada
1 review
1 of 5 stars Reviewed March 17, 2014 via mobile

Worst hotel ever. Even in india i would have pay 5 dollars a night for that. But 70 dollars!! Dont go there, the staff is rude, and the rooms... Well no water to wash, no tv, no lights working, a real pain to sleep there. Beds were dirty, pillows looked like there came from trash..

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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 9, 2014

I spent 8 long nights in this place. This is my first time writing a review of any kind but this place was too bad not to mention. Dont believe the images or the features on the website. The rooms are closer to a prison cell than a hotel room. Tv doesnt work never mind cable and probably hasnt for... More 

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Edmonton, Canada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 27, 2014

I have traveled to 24 countries in the last 14 years and this is possibly the worst place I have ever stayed. The tv cable was disconnected and everyday I was told it would be fixed. The pool was too small for an adult to do anything but lay, I didn't go in as it looked too dirty. The water... More 

Was this review helpful? Yes 4
Mendoza, Argentina
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2013

I went there with my boyfriend last year and we stayed at Azul for 11 days. The location is more than perfect; it is near the beach, in fact 2 blocks, it is by the main street where you have at 2 or 3 blocks the best restaurantes in the area, Even the least known restaurants are fantastic!. You have... More 

Was this review helpful? Yes 4
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Additional Information about Hotel Azul

Address: 5ta avenida entre calles 10 y 12, Playa del Carmen 77710 , Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Azul 2*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Tingo, Priceline, Despegar.com and Odigeo so you can book your Hotel Azul reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Azul Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#60 Spa Hotel in Playa del Carmen

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