Hotel Azul is tucked away on 5th Avenue in Playa de Carmen and steps from about 50 restaurants. Location, Location Location. OK, this is not a luxury hotel. It hs a good AC, two beds (king and single) good hot shower and bath and a desk/chair for your laptop. Internet is free. Maria was one of the front desk people... More

We had booked two double rooms at hotel azul, one for my partner and myself and one for the other couple we were traveling with. When we arrived at the hotel we were told that there was a problem with the water supply in one of the the rooms we had booked so we couldn't stay in it. We were... More

I booked 2 rooms at the Hotel Azul through an agency and paid up front 3 months before I was due arrive. When I arrived I was told that there was now only one room available for me and that they would put another bed double bed in the same room. This was far from ideal as my partner and... More

This hotel has a great location and the room/common area was clean. It was also quiet at night, which is a huge bonus since it's on the main street. The WiFi was slow, but it worked. The negatives: 1. There seemed to be a towel shortage every day. There weren't any towels in the room when we arrived, and one... More

This hotel is in a fantastic location and is very clean. There were people cleaning the hotel all day long, mopping, raking, etc and it showed. The hotel is old and it is not fancy at all but for the price, you could do much worse in Playa del Carmen. All of the rooms on are the first floor which... More

Few frills but the staff were nice, the price was right and the location is very central. The towel situation was a bit disappointing, they were a bit shabby and we had none in the room when we first checked in (did eventually get them) and one day one of them wasn't replaced by the cleaning staff. It was hanging... More

Booking with hotel Azul by Encanto has been my luckiest find one of my many vacations that I take each year. First, the location couldn't have been any better than this, right in the heart of 5th avenue. Close to the bus and ferry terminal, Starbucks, nightlife, shopping and especially the beach. Everything you need is near and here! We... More

We ventured out to PDC from Cancun and picked this place based on the GREAT location on 5th ave. and the cheap price we found online (you will have to book online as the lady at the desk can not price match) As for the room and hotel, I would compare it to a Motel 6 or Super 8 quality...... More

The good: The location of it is good with regards to beach clubs, restaurants etc. The room was clean and spacious. The not so good: Hard to find - be sure you have the cross streets with you. No one I asked including the taxi cabs had ever heard of it - 3 phone calls to the hotel went unanswered... More