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Banyan Tree Mayakoba


TripAdvisor Popularity Index
#1 of 179 hotels in Playa del Carmen
TripAdvisor Traveler Rating
5.0 of 5 stars 78 Reviews
Recommend98% |
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“Not to be missed!” Nov 14, 2009 - qclaw
“a fabulous experience” Nov 12, 2009 - MayTenerife
Get a great room at a smart price
Avg price for top Playa del Carmen hotels = $492
$133* Hacienda Paradise Boutique Hotel 4.5 of 5 stars 95% recommend
$135* Hotel Aventura Mexicana 4.5 of 5 stars 91% recommend
$88* Fusion Hotel & Restaurant 4.0 of 5 stars 81% recommend
Show more Top Values » *Average prices

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What's Near Banyan Tree Mayakoba

Top-Rated Nearby Accommodations
Distance in: mi km
Hotel USD* Distance Rating
BlueBay Grand Esmeralda $292 0.5 mi 0.9 km 4 of 5 stars
Ocean Maya $330 1.1 mi 1.8 km 3.5 of 5 stars
Hacienda Tres Rios $690 1.1 mi 1.8 km 4 of 5 stars
Kai-Kaana Hotel N/A 2.0 mi 3.2 km 3.5 of 5 stars
Magic Express $106 3.3 mi 5.2 km 4 of 5 stars
All Accommodations in Playa del Carmen
*Average price
Top-Rated Nearby Restaurants
Distance in: mi km
restaurant Distance Rating
Sur Steakhouse 5.7 mi 9.2 km 3.5 of 5 stars
La Pesca 5.8 mi 9.4 km 4.5 of 5 stars
Il Baretto Italian Restaurant 5.9 mi 9.5 km 4 of 5 stars
All Restaurants in Playa del Carmen
Top-Rated Nearby Things to Do
Distance in: mi km
Thing to Do Distance Rating
Spa del Sol 15.0 mi 24.1 km 4 of 5 stars
Aquanauts Dive Rite Tek Center 19.8 mi 31.8 km 4.5 of 5 stars
Barefoot in Cozumel 20.9 mi 33.6 km 4.5 of 5 stars
All Things to Do in Playa del Carmen

Traveler Advice on Banyan Tree Mayakoba

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  • Ask a question or view 2,124 posts on Playa del Carmen from this week.
Banyan Tree Mayakoba
Carretera Federak, Playa del Carmen 77710, Mexico
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Reviews you can trust

98% Recommend
5.0 of 5 stars 78 reviews
Excellent
71
Very good
6
Average
0
Poor
1
Terrible
0
By trip type
All (78)
Business (1)
Couples (55)
Family (12)
Friends getaway (4)
Solo travel (1)
[ Date ] [ Rating ]
“Not to be missed!”
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5 of 5 stars
qclaw   1 contribution
San Francisco, CA
Nov 14, 2009 | Trip type: Couples New

My boyfriend took me to the Banyan Tree Mayakoba for my birthday, and I think it might be the single best hotel we've visited in terms of the overall experience. The resort itself is beautiful, the grounds are amazing, the rooms are incredible, and the staff is just the best. They go above and beyond to accommodate your requests. I'm... more

“a fabulous experience”
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5 of 5 stars
MayTenerife   1 contribution
Tenerife
Nov 12, 2009 | Trip type: Family New

what fabulos huge villas with private swimming pools and beautiful exotic gardens. The staff are wonderful and made all of us so welcome.Nothing was too much trouble for them.Thank you Yvonne for your help during our stay.The Thia restaurant was superb (authentic Thia food!)and the breakfast selection excellent.Another air conditioned restaurant would be appreciated by all guests.The spa is a... more

“Out of this World! Paradise Exists!”
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5 of 5 stars
bumd168   9 contributions
West Hollywood, CA
Nov 11, 2009 | Trip type: Friends getaway New

Hands down.....the NICEST resort I have every stayed at. Every aspect was perfection! The grounds are so beautiful, and it looks like they have really taken in the fact that Mayakoba is an ecological preserve, and have gone out of their way to not damage it. Even the transportation throughout the resort is with electrical cars. Yes, the place is... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Guest, On behalf of the Banyan Tree Mayakoba family, it gives us great satisfaction to know he have met your expectations. I am happy to read that your stay was as close as perfect, and we wish to thank you for your gracious comments about our services, facilities, amenities, the spa, food service and staff, particularly about the genuine...

“Not Perfect...”
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4 of 5 stars
pickyvirginialady   2 contributions
Virginia
Nov 10, 2009 | Trip type: Couples New
1/3 found this review helpful

With so many detailed reviews, I will simply highlight the best and worst components of our stay... The Good: -Breakfast is awesome -Staff is very friendly and eager to please -Villas are very private and well appointed The Bad: -MOSQUITOS--this hotel has so many awesome outdoor spaces, but, unfortunately, we were hardly able to use any of them because we... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Value Guest, I wish to thank you very much your feedback in regards to your experience with us over the recent days. Please accept my apologies for not providing you with a perfect stay at Banyan Tree Mayakoba. I have taken note of all your comments, and please allow me to explain to you about the facts you have...

“Haven't arrived but am already Impressed!!!”
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5 of 5 stars
pixiecaribe   1 contribution
Encinitas
Nov 8, 2009 | Trip type: Couples

Five months ago I booked a surprise trip for my boyfriend's birthday this week to Banyan Tree Mayakoba. Based on all the Trip Advisor reviews I was more than excited to experience this truly outstanding resort. Unfortunately Hurricane Ida also decided she wanted to vacation in Playa del Carmen this week. I spent over four hours on the phone with... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Ms. Kathy and Mr. Dennis, Every single member of the Banyan Tree Mayakoba family is really committed to your comfort, relaxation and tranquility. Unfortunately, last weekend we had an unwanted visitor, IDA, passing by, and our main concern was to do our best to assist all our in house and new coming guests with anything may needed. I am...

“loved it but not everything.”
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4 of 5 stars
fastpace   1 contribution
long island
Nov 8, 2009 | Trip type: Couples
2/2 found this review helpful

i will not go into great detail about our recent trip because so many already have written detail reviews,but instead touch on what i feel are both high and lows of banyan tree.the hotel and villa are amazing.breakfast was out of this world,i only wish the the rest of the food was that good.on our first day after a long... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Value Guest, On behalf of Banyan Tree Mayakoba family, please accept our most sincere apologies for not meeting fully your expectations. I have briefed all Head Departments in regards on your kind comments and, we will take actions to avoid something similar may happen in the future. In fact there was a comment in our In Villa Dining logbook...

“WOW - where to start?”
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5 of 5 stars
Zion76   12 contributions
Indianapolis, Indiana
Nov 7, 2009 | Trip type: Couples
2/2 found this review helpful

The Banyan Tree Mayakoba is absolutely the place to go to be pampered and feel relaxed! We travel quite a bit (about two trips a year, out of the country) and although we have never stayed at a place of this caliber; we have stayed at some really nice resorts. The staff at the Banyan Tree Mayakoba get everything right.... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Guest, On behalf of the team at Banyan Tree Mayakoba, we wish to thank you for your gracious comments about our resort, food, spa and associates. It is always a great pleasure to read through notes such as yours, for they serve as an inspiration to help us in our continued commitment to maintain the high standards you have...

“great villas - great breakfast - but”
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4 of 5 stars
dee090   37 contributions
edinburgh
Nov 5, 2009 | Trip type: Couples
1/1 found this review helpful

Had opted to book the current promotion "50% off the best of banyan tree" which related to courtyard pool villa, breakfast for 2 each day, one dinner plus pre-dinner drinks for 2, plus a massage. I went to book via their website and once I typed in the dates we wanted in October, the website told me that the courtyard... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Value Guest, We wish to thank you for taking the time to share with us your gracious comments, which definitely allow us to improve our service. Please accept our apology if the information posted at the Web seems confused. The promotional rate you mentioned with the dinner included, only applies for the Courtyard Villa category, as mentioned on the...

“Perfection- could not have been better”
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5 of 5 stars
johnny820   6 contributions
New York
Nov 2, 2009 | Trip type: Couples

OK, so I generally don't like to write reviews after taking trips abroad, but after my spouse and I traveled to the Banyan Tree Mayakoba, we felt compelled to get on our laptops to sing the hotels praises. This place is truly one of a kind. The service is EXCEPTIONAL- topped only by the scenery. Everywhere you look, the hotel... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Value Guest, On behalf of Banyan Tree Mayakoba family we wish to express our deep gratitude to you for making an exception and for taking the time to share your experience with others. We are very conscious that we have created a wonderful “Sanctuary for the Senses” and it could not be perfect without the professional team who is...

“I am expecting it to be the best in Mexico if not America”
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5 of 5 stars
Yzigarza   4 contributions
Saltillo, mexico
Oct 30, 2009 | Trip type: Couples
3/3 found this review helpful

I just couldn't label it diferently, its the best i've ever been... I had all ready stayed in a Banyan tree in Bangkok so i knew the chain but this was not even close to my expectations... the first thing i realized was that the pictures in the web site do no justice to the Resort, i was staying in... more

Management response from
Banyan Tree Mayakoba, Vice President / Area General Manager

Dear Value Guest, We wish to thank you very much for taking the time to share with other your experience with such careful detail at Banyan Tree Mayakoba. The design of the hotel was perfectly mixed with the magical environment of Mayakoba to create a relaxed atmosphere that allows experiencing the very best sensations with all senses. We are delighted...

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Banyan Tree Mayakoba Also Known As

  • Banyan Tree Mayakoba Hotel
Address: Carretera Federak, Playa del Carmen 77710, Mexico