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Banyan Tree Mayakoba

5.0 of 5 Carretera Federal, Playa del Carmen 77710, Mexico
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Banyan Tree Mayakoba
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Banyan Tree Mayakoba
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1,114 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed yesterday NEW

We just returned over a week ago from a wonderful stay at a beautiful resort. Everything from the service at the resort and the villa was beyond expectations until check out. Unfortunately, when I was presented the final bill at check out, I came to realize that the bill was wrong. In fact, it was very difficult to read as... More 

Review collected in partnership with BanyanTree.com

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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I wanted to like this resort more than I did, which doesn’t mean it wasn’t spectacular, but perhaps more that I enjoy a different style of resort better. My husband and I stayed at the Banyan Tree for four nights in early November, and it was our first post-baby getaway. We were looking for beach, relaxation, good food, and tequila.... More 

Was this review helpful? Yes 2
Long Island, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Generally I don't bother with ratings since we travel so often, however, this is a must... Excellent service exceeding all expectations, heavenly private accommodations (especially the Spa Villa), High end quality dining, simply surpasses luxury.

Was this review helpful? Yes 1
Park City, Utah
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Banyan Tree Mayakoba is an amazing resort. The accommodations, the staff, the beaches, the food, I could go on and on. My only complaint is that we didn't have our kids with us. We'll definitely be back, with them in tow. If you're looking for uncrowded luxury, this is definitely the place to stay.

Was this review helpful? Yes 1
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for choosing Banyan Tree Mayakoba for your most recent stay here in the Mayan Riviera. It is our pleasure to hear that you truly enjoyed the beauty of our natural surroundings and the service provided by our people. Thank you also for mentioning the quality of our restaurant food. We are looking forward to welcoming you... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This resort was the first all-villa resorts I have experienced. It was absolutely amazing. The resort is situated in a very lush setting, with access to the beach, a golf course and mangroves. The front lobby is an open-air lobby and overlooks the pool and a river. It was gorgeous. Each villa has its own plunge pool, outside seating area,... More 

Was this review helpful? Yes 1
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your very nice review. We are delighted that you enjoyed the comfort and privacy of your villa and the service provided by our people. Thank you also for your comments about housekeeping. We have looked into this immediately and please be assured that the incident you mention was an isolated case. Thank you for bringing... More 

Ellicott City, MD
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in a golf-view villa for a week. 2 bedrooms, 2.5 baths, 4 patios including a sky deck with our own private pool. Wow, I have never stayed in a nicer hotel. We had stayed at the Fairmont, also in Mayakoba, 6 years ago. That was very nice, but no comparison to the Banyan Tree. I recommend that you get... More 

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BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: We are delighted to see that you enjoyed your recent stay here at Banyan Tree Mayakoba. Thank you for mentioning the space and comfort of your Golf View Residence and the service provided by our people. We certainly hope you to be able visit us again and give us the opportunity welcome you back soon, Michael Näther More 

Philadelphia, Pennsylvania
Contributor
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Banyantree Mayakoba is an experience that you shouldn't miss. It's very pricey and not for everyone's pocketbook but highly recommended. Having a private villa with your own pool is certainly a highlight. We stayed both years nearer the main complex (201 and 203) which makes getting to meals easy. You can bike or walk to the beach if you don't... More 

Was this review helpful? Yes 1
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: First of all, thank you for your loyalty. It was our pleasure to welcome you back to Banyan Tree Mayakoba and we are delighted to hear that you enjoyed your most recent stay with us. Thank you also for your excellent comments about our restaurants which we have shared with their respective teams, in particular with Saffron in... More 

Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you plan on traveling around Cancun/Playa del Carmen/Cozumel area, make sure you stay at this place last because it will make all other hotels pale in comparison. The hotel is situated a good 5 minute drive from the gate, behind rows and rows of trees so it is very secluded and quiet. Private villa with a spacious recreation room,... More 

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BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Ms. Evelyn K: Thank you for your wonderful review. We are delighted that you enjoyed the seclusion of our resort and the comfort of your private villa. Thank you also for mentioning the service provided by our people and our breakfast buffet. We certainly hope to be able to welcome you back soon to Banyan Tree Mayakobá. Warmest regards,... More 

Houston, Texas, United States
Contributor
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from five nights at Banyan Tree. This is, without a doubt, one of the most impressive hotels that I have ever stayed in. The staff to guest ratio has to be pretty close to 1:1, because none of us wanted for anything. The hotel is a collection of villas. We stayed the first few nights in a... More 

Was this review helpful? Yes
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Mr. Jared L: Thank you for your outstanding comments. It makes all of us very happy that you enjoyed your recent stay in our Beach Club Villas and found our service to be “impeccable”. Thank you and hopefully we will have the opportunity to welcome you back to Banyan Tree Mayakoba soon. Michael Näther More 

Cancun
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the minute you pass thru the gates of Maya Koba, you are in another world. Banyan Tree, just over 100 private villas, with a private pool, all of them overlook either the manglar or the ocean. Personalized service, beautiful areas to walk or bike ride, excellent golf course, and only minutes from Playa del Carmen, if your are looking... More 

Was this review helpful? Yes
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Ms. Carina M: We are delighted that you enjoyed the natural beauty of Banyan Tree Mayakoba and had a relaxing stay with us. Thank you for mentioning our Spa in particular. We certainly hope to be able to provide you with another couples massage like this time. Warmest regards, Michael Näther More 

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Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(17)
  • Private pool(16)
  • Very good(15)
  • Golf cart(14)
  • Beach Club(9)
  • Very nice(5)
  • Boat ride(5)
  • Hot tub(5)
  • Room service(5)
  • Golf course(4)

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#7 Business Hotel in Playa del Carmen
#8 Spa Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#9 On the Beach Hotel in Playa del Carmen
#9 Luxury Hotel in Playa del Carmen
#15 Family Hotel in Playa del Carmen

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