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All 199 Playa del Carmen hotels

Banyan Tree Mayakoba

5.0 of 5 Hotel   |   Carretera Federal, Playa del Carmen 77710, Mexico
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92%
Ranked #5 of 199 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
daniela s Mexico City, Mexico
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996 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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English first
Mexico City, Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I spent 5 days in this hotel with my family. And even though it was amazing, I would recommend banyan tree for couples. There were many romantic places to hang out and activities to do with your respective other (Kept missing my boyfriend everywhere I went). The villas are really big, with their own pull, Jacuzzi, out door stone bathtub... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Like a world away, very relaxing. The classic banyan tree oriental styling is wonderful. All the rooms have pools which are great. The service has a bit of the American influences, shame it doesn't keep more of the Asian ones. Certainly the best of the Mayakoba resorts. The closes is Rosewood it's newer and more hip but misses the charm... More

Was this review helpful? Yes
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

As an event planner in NYC, I had very high expectations for my destination wedding. My husband and I had been to Banyan Tree several times, so it was a natural decision for us. Our Romance Coordinator, Diana, was a dream come true... She was attentive to every detail of our vision (and there were many!) and executed them flawlessly.... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We have been there by April 2013 The villa was beautiful the landscape around it was spectacular breakfast buffet was really good The staff was very friendly..the river tours and gulf cars to the beach were always available Saffron Restaurant was delicious They really made our honeymoon!

Was this review helpful? Yes
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for making us part of this very special occasion of your honeymoon. It our pleasure that you had a very special experience and truly enjoyed the service provided by our staff, our dining facilities and the beauty of our natural surroundings. I very much appreciate to see your gracious comments on Tripadvisor sincerely hope to welcome... More

UK
Top Contributor
74 reviews 74 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent 9 nights here and stayed in one of the Townhouses with our 2 boys aged 9 and 7. We all loved it from the moment we arrived, Valeria made us feel so welcome. The buffet breakfasts are wonderful, so much variety and lots to suit everyone. Our servers Roger and Manuel at Oriente were so friendly and attentive.... More

Was this review helpful? Yes 1
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Ms. Nicola S: I am delighted to hear that you had a most enjoyable family vacation here at our beautiful resort. Thank you for your wonderful comments and for mentioning several of our people who significantly contributed to your Banyan Tree experience. We have forwarded your comments to Valeria, Roger, Manuel, Alejandro, Carlos and Jesus and they were excited... More

New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our villa was breathtaking and much larger than our manhattan apt! It was so nice to wake up and take a dip in our private pool or end the night in a hot bath in the outdoor bathtub. The grounds are dispersed and sometimes it was annoying because we always had to rely on the buggy driver to get anywhere,... More

Was this review helpful? Yes
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you very much for your excellent comments. We are very happy to learn that you enjoyed the facilities of your private and spacious villa as well as food in our restaurants. Regarding our beach we have noted your comments. The “sand breakers” are part of a temporary solution during an overall and environmentally friendly improvement of our... More

Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Writing this a number of months since we've been there but the great experience has never quite left us. Go here if you want privacy, great food, amazing scenery and even more amazing service. This hotel is truly remarkable and you will not be disappointed. It is rather pricey, but very much worth it.

Was this review helpful? Yes 1
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: It is wonderful to hear that a few months ago you had a truly memorable and lasting experience at our resort, that now you send us your gracious note. Thank you for your comments about our natural surroundings, food and excellent services. We sincerely hope to soon have the opportunity to welcome you back, Michael Näther More

Scottsdale, Arizona
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from an absolute amazing stay. First and foremost, the staff couldn't have been more attentive and happy to assist in any way possible. I think with every single request, no matter how big or small, the answer was always, "It's my pleasure". 2 members of the staff that really stood out to us were Rafael during the... More

Was this review helpful? Yes 5
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your gracious review, especially for your comments about our people. We have passed on your feedback to Rafael and Aaron and they were extremely happy, We are delighted to hear that you truly enjoyed the essence of Banyan Tree Mayakoba: The beauty of the nature around, the private and exclusive environment, excellent food and the... More

Kingston, Jamaica
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I must first say when I heard that my company's incentive biannual convention would be in Mexico I was somewhat skeptic, closer to the time I started looking forward to it as I know an incentive meeting planned by Sunlinc Ltd can only be Amazing. The journey from Cancun International was approx. 35 minutes very pleasant, we entered into a... More

Was this review helpful? Yes 3
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you very much for your gracious comments, especially about the friendliness and attentiveness of our people. We are delighted to hear that you had a most pleasant stay with us and truly enjoyed the natural beauty of our resort as well as the restaurants, the Spa and all our services. Thank you also for your comments about... More

Tucson, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exceptional service. Rooms and grounds fabulous. Rooms a little far from the beach but really unique concept. Wish it was adult only. Food is a little expensive. Purchase breakfast buffer option, it was great. Had nice dinner at nearby Rosewood. Staff very accommodating at getting us there. Would return for the elegant experience

Was this review helpful? Yes 1
BTMayakoba, Director General at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your wonderful review and highlighting our service and facilities. We are very happy to hear that you enjoyed your days with us and look forward to be welcoming you back, hopefully in the soon future. Warm regards, Michael Näther More

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Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(17)
  • Private pool(16)
  • Very good(15)
  • Golf cart(14)
  • Beach Club(9)
  • Very nice(5)
  • Room service(5)
  • Boat ride(5)
  • Hot tub(5)
  • Courtyard Villa(4)

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Mayakoba 5*
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Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico

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Three Bedroom Beachfront Pool Villa (111)
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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Spa Hotel in Playa del Carmen #5 Luxury Hotel in Playa del Carmen #5 On the Beach Hotel in Playa del Carmen #7 Romantic Hotel in Playa del Carmen #7 Business Hotel in Playa del Carmen #16 Family Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
A harmonious blend of nature and luxury, Banyan Tree Mayakoba takes resort living to new heights with the first all-pool villa resort in Riviera Maya, Mexico. Banyan Tree Hotels and Resorts brings Asian hospitality to the beautiful development of Mayakoba, Riviera Maya, complete with Banyan Tree Mayakoba pool villas offering premium seclusion and an expansive Mayakoba spa complex with the introduction of the award-winning Banyan Tree Mayakoba Spa. ... more   less 
Number of rooms
117

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