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Banyan Tree Mayakoba

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Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
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1 room 1 guest
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Banyan Tree Mayakoba
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1,244 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Banyan Tree Mayakoba is one of the very best high end resort we have been to. The place is awesome but more importantly the service has been exceptional. Staff is very well trained, very caring and demonstrated an extreme attention to detail. We loved it! Only caveat is that everything comes as optional and is charged, prices are a bit... More 

Review collected in partnership with Banyan Tree

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New York City, New York
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were worried that Mayakoba overall would feel artificial, but once you drive into the complex off the highway and enter your resort, you truly are in a different world. The landscaping at Banyan Tree was lushly tropical and very well done. The villa was enclosed by a gate with a garden, bright blue wraparound pool, outdoor cabana, and for... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our first time at this resort. Looked and saw its was not rated best in area but after 5days , this is the no.1 resort . Consistency with excellence is seen from pickup at airport, breakfast buffet, hospitality, spa, room detail, and staff. Everyone is there to make your stay a great memory. You know it's perfect when you leave... More 

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New York City, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed in Banyantree for 4 nights in April 2015. It was peak travel time and despite all the rooms being 100% booked it was strange I never really saw anyone outside! turns out everyone hangs out in their own private villas. We got the villa close to the main resort (the place is HUGE) and had the breakfast buffet... More 

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Monterrey
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great place to realx with your wife, you will enjoy the privacy of the Villa , and the nice dinners they have in the different restaurants, the buffet for breakfast is fantastic!...The ride in bicycle is great

Review collected in partnership with Banyan Tree

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BTMayakoba, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: It is our pleasure that you enjoyed your most recent stay here at Banyan Tree Mayakoba. We are delighted that you enjoyed the quality of our restaurants food. Thank you for sharing your experiences here on Tripadvisor. We are looking forward to your next visit.. With warm regards, Michael Näther More 

Toronto, Canada
Level Contributor
196 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our Mayakoba hotel offered complimentary shuttles to Banyan Tree. Although we didn't stay there, I wanted to review their outstanding restaurants as they did not show on my Trip Advisor search. Firstly, this hotel is Thai owned and a very Asian feel. Decor, lights, water make it magical amid its lagoon and tropical rainforest. If you want luxury, peace and... More 

Was this review helpful? Yes 2
BTMayakoba, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for visiting our beautiful resort while you stayed at Mayakoba. We are delighted that you enjoyed the quality of our restaurant food and the attentive service provided by our people. Thank you for sharing your experiences here on Tripadvisor. We certainly hope to be able to welcoming you back in the future. With warmest regards, Michael... More 

Annapolis, Maryland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Speaking only in terms of restaurants (stayed at another property) ... Just amazing. Between saffron and tamarind these meals were the higlight of our week in the region. One note saffron has a small air conditioned enclosure with the rest outdoors. Tamarind is all open. Eat after 8p if you want to avoid the mosquito invasion.

Was this review helpful? Yes
BTMayakoba, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for visiting our beautiful resort while you stayed at Mayakoba. We are delighted that you enjoyed the quality of our restaurant food and the attentive service provided by our people. Thank you for sharing your experiences here on Tripadvisor. We certainly hope to be able to welcoming you back in the future, be it next time... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

We recently stayed at Banyan Tree Mayakoba, and it was one of the best vacation I had in the long time. The staff was friendly and accomodating. The service was top-notch. The villa was comfortable, spacious, and the best part is your own private pool. I love every minute of my stay, and will definitely go back.

Review collected in partnership with Banyan Tree

Was this review helpful? Yes
BTMayakoba, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: It is our pleasure that you enjoyed your most recent stay here at Banyan Tree Mayakoba. Thank you in particular for pointing out the attentive and warm service provided by our people. We are looking forward to your next visit. With warm regards, Michael Näther More 

Frisco, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I just returned from 5 nights at the Banyan Tree Mayakoba . I am a very difficult person to impress. But all I can say is this resort is UNBELIEVABLE!!! We went to Mexico for a wedding and stayed in a hotel in Playa del Carmen for 2 nights prior to our arrival at Banyan Tree. Basically... More 

Was this review helpful? Yes 3
BTMayakoba, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your wonderful review. We are delighted that you enjoyed the beauty of our natural surroundings, our restaurant sands, the comfort of your private villa. Thank you in particular for pointing out the attentive service provided by our people and for sharing your experience here on Tripadvisor. We certainly hope to have the pleasure of welcoming... More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Asian hospitality in the beautiful Mexican Caribbean, what more can you ask for? Everything was absolutely perfect: the service, installations, amazing food at Saffron. Probably the best hotel in the whole country!

Was this review helpful? Yes
BTMayakoba, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your wonderful comment. We are very happy that you enjoyed our beautiful facilities, the service provided by our people and the food at Saffron. We certainly hope to have the pleasure of welcoming you back some time in the future. With warmest regards Michael Näther More 

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