We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Banyan Tree Mayakoba

Travelers' Choice award winner
GreenLeadersPlatinum level
Hotel website
Hotel deals
Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Banyan Tree Mayakoba
View Map
Add Photo Write a Review

1,250 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,011
    148
    61
    24
    6
See reviews for
263
783
15
43
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1250)
  • Mar-May only
    (320)
  • Jun-Aug only
    (313)
  • Sep-Nov only
    (245)
  • Dec-Feb only
    (372)
All months
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

Whilst staying in the area we were invited over to experience this hotel for the evening by Paul Sykes the food and beverage manager. Although we did not stay at the hotel we will most definitely be staying here in the future. Walking into the hotel reception you are wowed by the beauty of this hotel and its tranquil ambience.... More 

Was this review helpful? Yes
Dallas
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was there for three nights on business from sunup to well past sundown and I did not get to enjoy my private bathtub, private pool or any of the other amenities, but the room was perfect, the service was off the charts and the breakfast buffet was something to write home about.

Was this review helpful? Yes
Mexico City, Mexico
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Came here with great expectations which were exceeded. Excellent reception, huge villa with private 30sq meter heated pool, jacuzzi, livingroom and hughe bedroom and bathroom. Great staff who just dies to meet all your needs and wishes. Breakfast Buffete is amazing just closes a bit early for my taste. Golf course is just amazing, one of the bests I have... More 

Was this review helpful? Yes
Alexandria, Virginia
Level Contributor
84 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our family of 4 stayed 5 nights in August at the Banyan Tree Mayakoba and cannot wait to return. We were not sure what to expect, but had only heard great things about the resort. We were happy to see security check points around the property. Arriving at the lobby is impressive. We were greeted by name, checked in and... More 

Was this review helpful? Yes
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed at the Banyan Tree Mayakoba for the first time on Thanksgiving 2013 and we had the most wonderful time. It became one of our favorite places and we had even dreamed of getting married there one day. Our second trip was not pleasant. We recently stayed here in August and I brought my sister along... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Banyan Tree Mayakoba is one of the very best high end resort we have been to. The place is awesome but more importantly the service has been exceptional. Staff is very well trained, very caring and demonstrated an extreme attention to detail. We loved it! Only caveat is that everything comes as optional and is charged, prices are a bit... More 

Review collected in partnership with Banyan Tree

Was this review helpful? Yes
ArturoGraciaP, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for your wonderful comments, especially regarding the service provided by our people. We are delighted that you took home fond memories of Banayn Tree Mayakoba and hope to be welcoming you back in the future. With warmest regards, Michael Näther More 

New York City, New York
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were worried that Mayakoba overall would feel artificial, but once you drive into the complex off the highway and enter your resort, you truly are in a different world. The landscaping at Banyan Tree was lushly tropical and very well done. The villa was enclosed by a gate with a garden, bright blue wraparound pool, outdoor cabana, and for... More 

Was this review helpful? Yes 1
ArturoGraciaP, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you for sharing your experience on Tripadvisor with other travelers. We are delighted that you enjoyed the beauty of our natural surroundings and the comfort of your spacious private villa. We certainly hope to welcome you back to Banyan Tree Mayakoba in the future and create another memorable experience for you. With warmest regards, Michael Näther More 

1 review
5 of 5 stars Reviewed 1 week ago

Our first time at this resort. Looked and saw its was not rated best in area but after 5days , this is the no.1 resort . Consistency with excellence is seen from pickup at airport, breakfast buffet, hospitality, spa, room detail, and staff. Everyone is there to make your stay a great memory. You know it's perfect when you leave... More 

Was this review helpful? Yes
ArturoGraciaP, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: Thank you so much for your wonderful posting. We are delighted that you enjoyed your recent stay with us and thank you especially for your outstanding comments about the service provided by our people. We all look forward to the pleasure of welcoming you back in the future. With warmest regards, Michael Näther More 

New York City, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed in Banyantree for 4 nights in April 2015. It was peak travel time and despite all the rooms being 100% booked it was strange I never really saw anyone outside! turns out everyone hangs out in their own private villas. We got the villa close to the main resort (the place is HUGE) and had the breakfast buffet... More 

Was this review helpful? Yes
ArturoGraciaP, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: We are delighted to learn that you had a most memorable stay with us and enjoyed the beauty of our natural surroundings and the attentive service provided by our staff. Thank you also for pointing out the quality of our restaurants, in particular Saffron and Oriente. We all look forward to hopefully welcoming you back soon. With warmest... More 

Monterrey
1 review
5 of 5 stars Reviewed 1 week ago

Great place to realx with your wife, you will enjoy the privacy of the Villa , and the nice dinners they have in the different restaurants, the buffet for breakfast is fantastic!...The ride in bicycle is great

Review collected in partnership with Banyan Tree

Was this review helpful? Yes
BTMayakoba, Hotel Management at Banyan Tree Mayakoba, responded to this review

Dear Guest: It is our pleasure that you enjoyed your most recent stay here at Banyan Tree Mayakoba. We are delighted that you enjoyed the quality of our restaurants food. Thank you for sharing your experiences here on Tripadvisor. We are looking forward to your next visit.. With warm regards, Michael Näther More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,945 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1297)
Viewed
Room/suite (339)
Viewed
Hotel & grounds (293)
Viewed
Pool/beach area (192)
Viewed
Bathroom (60)
Viewed
Dining (91)
Viewed
Family/play areas (6)
Viewed
View from room (27)
Viewed
1:26
Videos (4)
Viewed
Other (285)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (589)
Viewed
Amenities (43)
Viewed
Beach (4)
Viewed
Garden Pool Villa (52)
Viewed
Pool (12)
Viewed
Restaurants and Bars (87)
Viewed
Spa Pool Villa (68)
Viewed
The Hotel (43)
Viewed
Three Bedroom Beachfront Pool Villa (111)
Viewed
Three Bedroom Town House (92)
Viewed
Two Bedroom Pool Villa (77)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (18)
Viewed
View from room (2)
Viewed
Pool/beach area (9)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Other (16)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.8 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#41 of 201 in Playa del Carmen
4.5 of 5 stars 1,875 reviews
0.6 mi away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 201 in Playa del Carmen
5.0 of 5 stars 1,099 reviews
0.5 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#5 of 201 in Playa del Carmen
4.5 of 5 stars 1,908 reviews
Show Prices
Show Prices
Show Prices
5.4 mi away
Secrets Maroma Beach Riviera Cancun
4.5 mi away
The Royal Playa del Carmen
The Royal Playa del Carmen
#9 of 201 in Playa del Carmen
4.5 of 5 stars 11,378 reviews
5.7 mi away
Belmond Maroma Resort & Spa
Belmond Maroma Resort & Spa
#1 of 6 in Playa Maroma
4.5 of 5 stars 926 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay