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All 198 Playa del Carmen hotels

Grand Velas Riviera Maya

5.0 of 5 Resort (All-Inclusive)   |   Carretera Cancun Tulum Km. 62 | Municipio de Solidaridad, Quintana Roo, Playa del Carmen 77710, Mexico
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89%
Ranked #15 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
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1,094 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
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English first
1 review
5 of 5 stars Reviewed today NEW

If you want an awesome fitness workout find Jibran at the Zen fitness center. He runs several classes a day and he will work your -ss off. The classes are free and the fitness center is beautiful. Would come back just to work out with Jibran. Or wish I could just bring him home with me! Classes include core workouts,... More

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1 review
5 of 5 stars Reviewed yesterday NEW

Just left this place today(4/22/2014).We vacationed with our 3 older daughters ages15,16,19. I was unable to get reservations for a full 6 nights so we had to stay at the Grand Princess for the first 2. We really liked the Princess and were afraid we would be disappointed with moving to Grand Velas, boy were we off !!! We stayed... More

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Michigan
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed at the Grand Velas in early April. Great hotel, great food, great service, great guests, plenty of things for the whole family to enjoy. Our kids are 7 and 8 1/2 years old, and they had a great time. We were planning on going to Xel Ha one day, but canceled the trip because we were having such... More

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Springfield, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Wow!- a beautiful resort with large rooms which were well appointed, beautiful views, excellent pool area and lovely spa but the highlight of our trip was really the most exceptional service we have experienced anywhere. We are an extended family of 10 and have vacationed together for the last 8 years over spring break. This year at the Grand Velas... More

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Springfield, il
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family of ten (grandparents, parents and kids) just returned from a week at the Grand Velas. This vacation was one of the best ever and we all travel fairly often and enjoy nice properties with many amenities and the Grand Velas delivers on that! We stayed at the Zen location, I was expecting to be a little disappointed with... More

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Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here April 5-8, 2014. First night was in Zen, gorgeous big rooms that overlook jungle. The Zen side is peaceful with beautiful shallow pools. Many parents had young children there but was not overly noisy. Last two nights were on beach side in Ambassador rooms. Also large rooms near adult pools and bars. Beach was lovely, never had a... More

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Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family (two adults, two boys ages 8 and 5) just returned from our second visit to Grand Velas Riviera Maya in around 8 months. I wrote a lengthy review about our August visit so I will attempt to not rehash the same points. My primary concern on this trip was the impact that full occupancy would have on “the... More

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Sydney, Australia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has the best facility we have seen, it's a large hotel and they provide a wonderful experience. It's a all inclusive hotel that is very generous with food and drink options. The good: your made to feel like a rock star, hotel staff call you by name, choice of pools is great, beach is beautiful, service around pools... More

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Port Washington, New York
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Having a 16 year old daughter and boys 13 and 12, we've travelled to many destinations and many all inclusives all over the Carribbean. The Grand Velas is the best all inclusive resort with beautiful facilities and amazing service and staff!! The entire staff is ALL incredibly professional. Every single staff member made us feel extra special and in fact,... More

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Fayetteville, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Excellent resort! Food was amazing. Cannot beat the service. We were planning our next trip before we had even left! Zen area was romantic and quiet. The Spa was fantastic! Best kept secret in Mexico.

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Hotel Summarization (Beta)

What travelers say

  • Room service(21)
  • Ambassador section(19)
  • Very nice(15)
  • Sen Lin(12)
  • Main pool(9)
  • Cocina de autor(9)
  • Kid Club(9)
  • Ocean views(7)
  • Other resorts(7)
  • Mini bar(7)

Additional Information about Grand Velas Riviera Maya

Address: Carretera Cancun Tulum Km. 62 | Municipio de Solidaridad, Quintana Roo, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Playa del Carmen
#11 Top resorts Hotel in Playa del Carmen
#12 Luxury Hotel in Playa del Carmen
#14 On the Beach Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Velas Riviera Maya 5*
Official Description (provided by the hotel):
Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA. ... more   less 
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Also Known As:
Grand Velas All Suites And Spa Resort, Riviera Maya
Grand Velas All Suites & Spa Resort, Riviera Maya Hotel Playa Del Carmen
Grand Velas All Suites & Spa Resort, Riviera Maya Hotel
Grand Velas Hotel Riviera Maya
Grand Velas Riviera Maya Playa Del Carmen, Mexico

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