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Grand Velas Riviera Maya

Travelers' Choice award winner
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Carretera Cancun Tulum Km. 62 | Municipio de Solidaridad, Quintana Roo, Playa del Carmen 77710, Mexico
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Grand Velas Riviera Maya
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1,735 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Belo Horizonte, MG
Top Contributor
80 reviews 80 reviews
52 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

I´ve stayed at the Velas Senador for three nights while participating at a conference. It is a beautiful location with a nice beach, outstanding cordiality and service, comfortable room and great breakfast. The only thing I´ve missed was a track for runners. Myself and other guests had to run on the road that connect the hotel with the main road... More 

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Eau Claire, Wisconsin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had an excellent experience at the Grand Velas. The beach was beautiful and not overly crowded. The quality of food was better than we expected as we had never stayed at an all inclusive prior to this trip. There were numerous activities to entertain the kids and the pool was large enough to accommodate many people and to still... More 

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Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had the pleasure of staying here for my wife's President's Club trip. It is not a place we would pick for ourselves, but it was incredible! Our room overlooked the larger pool. The spa like bathroom was just what my wife needed and the bed kept us both sleeping soundly. The two pools were great, whether you wanted adults... More 

Was this review helpful? Yes 1
St. John's, Newfoundland, Canada
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Some of the best food, the largest rooms and the friendliest staff we have ever met. All of the restaurants were great and the specialty restaurants were superb. If what you wanted was not on the menu, you asked for it. I am a foodie. See previous reviews for comparison to other properties in the neighbourhood.

Was this review helpful? Yes 1
New York
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

this is by far the best all inclusive resort I have been to. I am a person who reviews and researches carefully before making a reservation. this place was recommended by a staff at liberty travel and I went to research it my own. the resort is clean, luxurious and empty. all staff are very welcoming and nice. I also... More 

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Eden Prairie, Minnesota
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Ola! We stayed at both the Grand Zen and the Ambassador suites in May. We travelled with a toddler and an infant. Just to quickly summarize, the resort offers exceptional service, fantastic rooms, big pools, great restaurants making our stay truly memorable. Thank you to their staff for all their help and hard work. They make the whole experience very... More 

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Fairhaven, Massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I can not begin to describe my stay here. This is a beautiful place. Food outstanding and employees outstanding. We had Oscar--we love him!!! We would have loved to have taken him home with us. Such a great guy..We were here for our daughters wedding and it was absolutely beautiful. Everyone (14 of us) are looking forward to going back... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently enjoyed a family vacation at Grand Velas. My children are aged 4 and 2. It was one of the pricier Cancun all-inclusive options and at first I was a little taken aback by sheer size of the resort as we were really looking to get away from it all. However, we quickly got into a groove and were... More 

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Toronto, Canada
Contributor
17 reviews 17 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

They have a tagline to this resort - "Beyond All Inclusive, Beyond All Compare", I can't argue that at all. You do pay for it though, but they do deliver for the cost. Overview: I was there for 8 days, and had a group of 100 people there. Majority of us stayed in the Grand Class (adults only section), but... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a very, very good hotel. Service was exceptional. Food great for an all inclusive.. Plenty of choice and always fresh. Very clean and staff work so very hard all the time. Beach and pool areas incredible. Spa also first class. It's a big hotel set in large grounds... Small shuttle buses between the areas. Going to Mexico and... More 

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