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Get the best picks for where to eat, sleep, and play.
| Hotel | USD* | Distance | Rating |
|---|---|---|---|
| Fairmont Mayakoba | $421 | 0.1 mi 0.2 km |
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| The Tides Riviera Maya | $884 | 0.6 mi 1.0 km |
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| Magic Express | $106 | 1.2 mi 1.9 km |
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| Penthouse Paraiso - Panoramic Oceanview Penthouse | N/A | 1.3 mi 2.1 km |
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| Oceanview 2 BR condo with rooftop pool (CDM311) | $372 | 1.3 mi 2.2 km |
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| restaurant | Distance | Rating |
|---|---|---|
| Il Baretto Italian Restaurant | 1.8 mi 3.0 km |
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| La Pesca | 1.9 mi 3.0 km |
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| Rolandi's Pizzeria | 2.0 mi 3.3 km |
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| Thing to Do | Distance | Rating |
|---|---|---|
| Spa del Sol | 13.0 mi 20.9 km |
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| Aquanauts Dive Rite Tek Center | 15.8 mi 25.4 km |
|
| Barefoot in Cozumel | 19.4 mi 31.2 km |
|
We have just returned from our stay at the Grand Velas , and have not stopped thinking about how incredible our stay there was. The moment we stepped out of our transportation we were greeted with a cold towel and a warm smile. Our Room Ambassador Class - had all the amenities you could ask for. Large though not technically... more
Dear Sean and Marta, How wonderful to receive such a kind review and it is with great pride that we have read your wonderful comments and feedback. On behalf of our staff we thank you for your appreciation and gesture of generosity shown to the employees during your recent stay. We can assure you that your comments represent a major...
One of the best hotels we have ever stayed at. From the rooms to the service to the food. If one thing is lacking, it would be the nightlife. On a 7 day trip, you start to get a bit bored at night and have to go into Playa at night. It would be nice if the resort had some... more
Dear valued guest, Your contribution and feedback for other travelers is highly appreciated and we thank you for your comments. Rest assured that your suggestions are taken seriously. We are aware that nighttime activities are currently limited and we consider approaching this situation in the future in order to carefully select activities which entertain and stay at the same time...
We just got back last night and I wanted to add to the great comments regarding Grand Velas: Our concierge (Karla) was fantastic; she surprised us our last night with a "romantic" set up in our room- drawn bubble bath, rose petals, champagne, chocolate....awesome! The overall service is beyond un-real...we have stayed at the Four Seasons and Ritz Carlton properties... more
Dear John and Kristin, First of all receive our greetings from the Riviera Maya and the Grand Velas. We appreciate your comments and thank you for your suggestions. At the same time all of us are extremely honored by the statement you make that the service you received during your last stay is superior compared to other highly recognized companies...
My wife and I just returned from a 4 day stay at the Grand Velas. We had read the glowing reviews on Trip Advisor and truthfully, we didn't believe that the place could live up to the hype. After returning, I can only say that the reviews are absolutely on target. The place is absolutely beautiful. We stayed in an... more
Dear valued guest, Your descriptive testimony of the impressions and wonderful rating of your recent vacation is dearly appreciated and we thank you for the kind review. It is wonderful to learn that your expectations were more than met during your last stay. The level of service delivered is a reflection of the pride and dedication our staff takes in...
We just returned from staying at the Grand Velas for 5 nights with our young son and another family. This place is amazing. We moved from another all inclusive hotel, which was awful to the Grand Velas and were shocked at the difference in quality and service. This hotel is beautiful, we stayed in an ambassador class suite with ocean... more
Dear valued guest, We wish to thank you for your wonderful feedback about your recent stay and suggestions on children´s activities. Currently, we are reviewing our general entertainment program and implementing different activities for children as well as adults. More activities will be also available at the new kid’s club located in the Master section which features an open air...
This is a mind blowing place to stay. I live in the UK and travelled to Cancun to visit my sister who had booked 3 nights in this hotel for us for a bit of relaxation and rest. We arrived after travelling short distance from cancun (about 1 hour) and from the moment we stepped foot in the hotel all... more
Dear valued guest, On behalf of the team of Grand Velas Riviera Maya we wish to thank for having chosen us for your recent vacation. We are delighted to hear that you fully enjoyed your stay and rate us as one of the best hotels you have stayed so far. We feel that the difference is in the details and...
We have been to many all-inclusive resorts in Mexico and the Caribbean, and many were wonderful with some reservations. We have also been to exclusive resorts like Parrot Cay and Jade Mountain and Cap Juluca and compare the level of service at every resort to what we experienced at the Four Seasons on the Big Island of Hawaii. The Grand... more
Dear valued guest: Your comments and impressions experienced during your recent stay at Grand Velas are truly appreciated and we wish to thank you for them. To learn that your expectations were exceeded not only fulfills us with delight but also encourages our entire team to continue on our quest to provide unique experiences in an exclusive environment. There are...
My husband and I share a dream of finding a place to vacation that is “perfect” for us. Our dream is of a luxurious beautiful resort with high quality accommodations, fine dining, professional service, and friendly staff. After staying at the Grand Velas for 10 nights we have found “our” place. Simply put, everything at the Grand Velas is of... more
Dear valued guest, In the name of our entire staff we would like to extend to you our sincere gratitude for having taken the time in submitting such a thorough and wonderful review. Your comments are highly appreciated and represent a great factor of motivation for us to continue in our mission to pamper our guests and to make them...
In a nutshell, the hotel is beautiful, the staff is great, food is wonderful, rooms great! There just weren't enough things to do for kids. And, because there were so many Spanish speaking families there, my daughter was not able to communicate with the other kids. We should have done a better job teaching her Spanish!! However, it is an... more
Dear valued guest, Thank you for sharing your comments and impressions and we are delighted to hear that you have enjoyed your recent vacation at our establishment. Please rest assured that your feedback is important to us and is taken seriously. We are currently reviewing our children´s activities program and should be able to offer a more ample variety of...
Incredible property! amazing staff! beatiful location! exceptional service!. There are so many thoughts that rush to mind as I try to describe this place. My wife and I stayed at the Embassar Grand Class section and it was amazing. Your greeted by name all the time, your personal concierge buttler is there any time you need her. The room was... more
Dear Mr. and Mrs. Montes: In the name of all of our staff we thank you very much for your time in submitting such kind comments and feedback. Our employees take pride in providing first class service to our guests and we are delighted to learn that your expectations were exceeded. Protection and care for the environment is equally important...
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