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All 200 Playa del Carmen hotels

Hotel Hacienda Real del Caribe

Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
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Hotel Hacienda Real del Caribe
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Ranked #148 of 200 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 2 weeks ago
Rosalinda R Novi, Michigan
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213 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Novi, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

The rooms are ok, they're a little old but are kept clean. We went to playa for the BPM festival and this hotel was just 2 blocks away from all of the parties. The staff is super friendly and helpful. The only bad thing is the noise, there's a construction site nearby so you can wake up in the morning... More 

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Denver, Colorado, United States
2 reviews
2 of 5 stars Reviewed 4 weeks ago

This hotel was beautiful and the staff was truly amazing and so helpful. We sat out on the roof one night and enjoyed the stars. It would be a perfect place for someone who is looking for an inexpensive spot, close to the clubs, and doesn't mind the lack of cleanliness. However, being that we like to wake up early... More 

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Brockport
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 4, 2014

we loved the quiet hotel,no bar!!!we liked the small pooland very friendly service the staff gave us!!the location was perfect for us ---just one block from the pedestrian shopping street.walmart also nearby!!very reasonable we stayed four nights under 200$!!!we would stay there again!!!

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Seville, Spain
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 1, 2014

Awful. Just awful. The first room I was put in had rust around the balcony door and in the bathroom. In fact the balcony door lock was so rusty that it had broken and would no longer open. The light in the bathroom flickered over my head as I showered which put me on edge. The room was dingy, and... More 

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Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 12, 2014

I don´t recommend this hotel at all. I paid in advance for the breakfast (USD 6,00 per person/day), but found out that they only serve it after 8:00 AM ! All the tours leave before this time so I asked at the reception how we could get this solved, but they said that this is the hotel procedure and, worst... More 

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Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 17, 2014 via mobile

Good value for money spent. Stayed in this hotel on 5th Aug 2014 - 10th Aug 2014 without regrets. I fully recommend this resort if you are not that fussy with star ratings and room amenities. 1. Staff attitude: All of the staff are very nice, smiling, helpful and very good client service orientations despite that most customers in the... More 

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Whistler, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2014

To be honest for what your getting you can find hostels which are better and have breakfast included and are a better price. Very outdated and not very clean. Bed was extremely hard. Had some maintenance issues with the air con & shower, took a while to be resolved, also when we checked in they didn't have a record of... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 20, 2014

My partner and I stayed here for 4 nights via a deal. We got a deal 4 nights for the price of 1. On first impressions the hotel was lovely, the bedroom was clean with two large comfortable beds. The bathroom was a bit tired and the towels were so old they were dirty looking and had holes. On closer... More 

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Medford, Oregon
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 29, 2014

Awesome place, It was a little hard to find because they are doing street renovations right in front of the hotel but once inside the doors it is awesome. Great pool very nice rooms, easy walk to 5th Avenue. Beds were comfortable and shower was huge. Give it a try.

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Fort Worth, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

It was a good stay. We had to be moved rooms due to the noise in the bar next door. During our stay we had two problems. The first was that wifi did not work in either of our rooms so we had to go down to the lobby or pool area to use it. Also the cooler was not... More 

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Additional Information about Hotel Hacienda Real del Caribe

Address: Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Number of rooms: 58
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Also Known As:
Hotel Hacienda Real Del Caribe Riviera Maya/Playa Del Carmen, Mexico

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