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All 199 Playa del Carmen hotels

Hotel Hacienda Real del Caribe

4.0 of 5 Hotel   |   Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
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Hotel Hacienda Real del Caribe
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54%
Ranked #148 of 199 hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed 1 week ago
karen m
  • Reviews (191)
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191 people have reviewed this hotel

Traveler rating
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    49
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

My partner and I stayed here for 4 nights via a deal. We got a deal 4 nights for the price of 1. On first impressions the hotel was lovely, the bedroom was clean with two large comfortable beds. The bathroom was a bit tired and the towels were so old they were dirty looking and had holes. On closer... More

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Medford, Oregon
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 29, 2014

Awesome place, It was a little hard to find because they are doing street renovations right in front of the hotel but once inside the doors it is awesome. Great pool very nice rooms, easy walk to 5th Avenue. Beds were comfortable and shower was huge. Give it a try.

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Fort Worth, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

It was a good stay. We had to be moved rooms due to the noise in the bar next door. During our stay we had two problems. The first was that wifi did not work in either of our rooms so we had to go down to the lobby or pool area to use it. Also the cooler was not... More

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Moscow, Russia
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 26, 2014

Nothing special in this hotel. But very comfortable bed with a lot of pillows. Location is good but not the best. The hotel is located not far from most famous clubs like Blue Parrot and Mandala. Good location if you go to BPM festival.

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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 23, 2014

We arrived at Playa del carmen after travelling from Miami. We were very very tired and looking forward to getting into our room and relaxing. However our room wasn't ready until 3, we thought this was fair enough so went and hung out for an hour and had some lunch. We returned to find the room still not ready. We... More

Was this review helpful? Yes 3
Calgary, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2014

I found this hotel by accident. My rental house was not accessible due to high waters washing out part of the road so I was sorta stuck in Playa until I could find other accommodations else where. I was told by a realator to go to this other hotel close by the Hacienda and to be quite honest it looked... More

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New Haven, Connecticut
Top Contributor
58 reviews 58 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed January 13, 2014

This hotel is extremely close to the center of Playa del Carmen's entertainment district, which is great if you'd like to be up all night, but not so great otherwise. Our room was spacious and clean, so no complaints there. The hotel's bar/restaurant is 24 hours, has no windows (the bar is facing the street) an plays LOUD thumping music... More

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Playa del Carmen, Mexico
1 review
2 of 5 stars Reviewed December 14, 2013

Our Road Scholar tour operator had booked and pre-paid for our rooms (for 11 people) but apparently the ownership had changed recently and they did not honor the payment. The operator still booked us into the hotel because they had committed in their tour description. The hotel itself is quite nice in appearance, and the rooms are large and clean.... More

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Mexico City
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 10, 2013

Overall a nice hotel and good value for what you are paying. One of it´s best assets is the location, less than a block away from coco bongo there´s a drugstore in front and an ATM on the corner. Rooms are clean, comfortable, have AC. There´s a nice pool in the center of the hotel. For the price is one... More

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Choctaw, Oklahoma, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 30, 2013

Warning for small children in the pool...... There is a small intake pipe in the side wall of the pool, about 4ft from the right of the ladder, when exiting the pool. The suction is VERY strong. I was concerned for my children & told them to stay away from it. I believe it could suck an eye right out... More

Was this review helpful? Yes 2
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Additional Information about Hotel Hacienda Real del Caribe

Address: Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Hacienda Real del Caribe 4*
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Also Known As:
Hotel Hacienda Real Del Caribe Riviera Maya/Playa Del Carmen, Mexico

88 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#44 Luxury Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Hotel Hacienda Real del Caribe, is characterized by its colonial style, which makes your stay an unforgettable.A few steps from the hotel, you can enjoy the beautiful 5th Avenue and the Caribbean Sea; Meet our lovely town and we'll do the rest.Our rooms have an elegant, cozy and colonial design emitting a relaxed atmosphere and thanks to our personalized service we exceed your expectations. ... more   less 
Number of rooms
58

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