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All 198 Playa del Carmen hotels

Hotel Hacienda Real del Caribe

4.0 of 5 Hotel   |   Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
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Hotel Hacienda Real del Caribe
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Ranked #147 of 198 hotels in Playa del Carmen
A recent review
3 of 5 stars Reviewed January 23, 2014
Danni G Melbourne, Australia
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213 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 23, 2014

We arrived at Playa del carmen after travelling from Miami. We were very very tired and looking forward to getting into our room and relaxing. However our room wasn't ready until 3, we thought this was fair enough so went and hung out for an hour and had some lunch. We returned to find the room still not ready. We... More

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Calgary, Canada
2 reviews
5 of 5 stars Reviewed January 16, 2014

I found this hotel by accident. My rental house was not accessible due to high waters washing out part of the road so I was sorta stuck in Playa until I could find other accommodations else where. I was told by a realator to go to this other hotel close by the Hacienda and to be quite honest it looked... More

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New Haven, Connecticut
Top Contributor
55 reviews 55 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed January 13, 2014

This hotel is extremely close to the center of Playa del Carmen's entertainment district, which is great if you'd like to be up all night, but not so great otherwise. Our room was spacious and clean, so no complaints there. The hotel's bar/restaurant is 24 hours, has no windows (the bar is facing the street) an plays LOUD thumping music... More

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Playa del Carmen, Mexico
1 review
2 of 5 stars Reviewed December 14, 2013

Our Road Scholar tour operator had booked and pre-paid for our rooms (for 11 people) but apparently the ownership had changed recently and they did not honor the payment. The operator still booked us into the hotel because they had committed in their tour description. The hotel itself is quite nice in appearance, and the rooms are large and clean.... More

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Mexico City
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 10, 2013

Overall a nice hotel and good value for what you are paying. One of it´s best assets is the location, less than a block away from coco bongo there´s a drugstore in front and an ATM on the corner. Rooms are clean, comfortable, have AC. There´s a nice pool in the center of the hotel. For the price is one... More

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Choctaw, Oklahoma, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 30, 2013

Warning for small children in the pool...... There is a small intake pipe in the side wall of the pool, about 4ft from the right of the ladder, when exiting the pool. The suction is VERY strong. I was concerned for my children & told them to stay away from it. I believe it could suck an eye right out... More

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Houston, Texas
2 reviews
4 of 5 stars Reviewed July 27, 2013

We stayed during Spring Break (2012). We had an interior room. The hotel is pretty in and out. The windows open up to give you a view of the atrium. Everything worked for us (this was a while ago though) and the room was always clean. The menu was a bit small and everything on it was very good. Although... More

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New orleans
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 27, 2013

If you want to stay up all night - then this is your hotel. Loud is not even a good word. I don't think it matters which side of the hotel you are on, it is surrounded by a few bars and dance clubs: there is famous Coco Bonco on one side, then there a Beer Backet bar on the... More

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Santa Barbara, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 23, 2013

Absolutely beautiful hotel, inside and out. Playa is also absolutely beautiful and the night life great. The staff was very nice and helpful at Hacienda Real by encanto. Bringing us bottled water often. My sister traveled with us and her air conditioner wasn't working--they were as accommodating as they could be which wasn't much-- but were very nice and sensitive... More

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California Hot Springs, California
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 23, 2013

We stayed here based on recommendations on trip advisor....however I would not recommend it. Positives, wonderful architecture, great appearance from street, the doors to the rooms and the whole courtyard layout was really awesome! Room size was great! The dinner at the restaurant was affordable and pretty darn good. The waiter at night was a great guy! You Re close... More

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Additional Information about Hotel Hacienda Real del Caribe

Also Known As:
Hotel Hacienda Real Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Address: Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#44 Luxury Hotel in Playa del Carmen
#72 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Hacienda Real del Caribe 4*
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