The hotel itself is actually really nice, the food is great, the rooms are huge and luxurious. With the hotel being so big though it’s hard to come by personalized service, get a pool chair or hear your thoughts. It’s a party resort for the older crowd, with a couple of honey mooners sprinkled in. If you have tattoos, a... more

I booked this 2 week vacation for a party of 8. After I booked I went to trip advisor and was very nervous for there was some not so good reviews. Well there was nothing I could do but hope the reviews were wrong. When we arrived to the resort the hotel staff were super friendly. For the 4 rooms... more

We had never been to Mexico and we were traveling there for a wedding. We picked the Real Hotel due in part to it's location being close to where the wedding was and to 5th Avenue, which has alot of night life. When we arrived at The Real we were told they had NO ROOMS because they had OVER-BOOKED!! There... more

I have never taken the time to do something like this, but I feel like it would be a crime against humanity for me not to write this review! We checked out the hotels website, and assumed all would be well...boy were we wrong! Where do I begin? Well, the rooms are awful! I am pretty sure the floor in... more

This hotel is the worst hotel that someone could imagine. Fist of all the customer service representative Luis David is the a lair, manipulative, and terrible. He sells one thing and then does another one. The rooms are filled with ticks, roaches, and other insects. The rooms are also super dirty, floors, bathroom, sheets, towels, etc. The key to enter... more