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Hotel Villa del Mar

10th Avenue between Calle 2 and 4 North | Colonia Centro, Playa del Carmen 77710, Mexico
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Hotel Villa del Mar
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109 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I found Hotel Villa Del Mar to be one of the nicest boutique style hotels we have ever stayed in. The staff were very helpful, the people in charge more than willing to accommodate our needs and we felt very safe there. It is a gated property and we were given a key to our room, a... More 

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Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 14, 2015

We stayed in this hotel with our 2 teenage sons for 5 nights during Spring break follow checking out of another hotel in a bad area of Playa del Carmen. Sandra was immediately very helpful even though we arrived late at nite and gave us lots of helpful advice. The staff as well could not do enough to help you.... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

my friend and I came here during our 'off season' trip to mexico! we loved it. they were busy often with the scuba classes, but they were still courteous. the free water was great and they let us store our bike rentals. it was quiet, but we still could watch the 'clubbers' go by even during off season. we enjoyed... More 

Was this review helpful? Yes 1
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 19, 2014

The worst experience I have ever had. I ended up filing a claim at the Profeco which is like the Better Business Beurau, My purse was stolen at the beach with my camera and hotel keys. I went to the hotel around 3 am and the owner refused to open the door. She said I had to wait until 8am... More 

Was this review helpful? Yes 6
LA
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 17, 2014

Spent one night...everything was just fine...wifi, hot water, TV all worked...there wasnoisy music from a restaurant next doors but the hotel warned about that ahead of time. Great location. I'd use it again. TV is an old bulky Sony but works fine although the batteries on the remote were dead.Reception closes at 10pm so one must check in before then.... More 

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Fredericksburg, Virginia, United States
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed April 27, 2014

There were some negative reviews written about this property which gave us pause, but we decided to book it anyway. I'm glad we did. Sandra, the owner and operator and Jose, her trusted sidekick run a first rate hotel. It's close enough to the action on 5th so that within a couple of minutes you're right in the midst of... More 

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Kortrijk, Belgium
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 24, 2014

This place is great. We had a room in the main building without a balcony. The room had two big windows and catches a nice breeze so you didn't need airco. The bed is super comfy and the bathroom was big, clean and had an excellent shower. Jose at the reception is a great guy. He helped us out a... More 

Was this review helpful? Yes 1
Israel
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed March 20, 2014

We were in the hotel villa del mar in our honey moon vacation. At the beginning we took only two nights and since we were very satisfied from the room hotel personal and the location we took five more nights. The room was very clean and beautiful(we stayed at room 1 with the balcony), and it feels like home. The... More 

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burlington ontario
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 15, 2014

Playa del Carmen wasn't on my agenda on our trip but Jose made it all worthwhile. Located well enough off 5th to be a quiet refuge, close enough to make it ideal. Jose had all the local info we needed for whatever we were looking for and was also able to advise us on what to see on our trip... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 14, 2014

I stayed here with my boyfriend after arriving in Playa del Carmen without a reservation. The front staff, Johnathan and Jose were so welcoming, friendly and helpful that I can't imagine choosing any other hotel. They gave me a world full of great advice on the area, provided a map, and even offered to make a few phone calls on... More 

Was this review helpful? Yes 3
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