Best holiday ever and i have been about , food great waiter service fantastic , lobby bar Excelent! Joachim, Xavier, Nelly the best in the bussiness , great cocktail makers fast and witty , great banter with them in Spanish , we are scottish and they knew it .Choice of international drinks , spot on , ala cart restaurants superb.... more

We had a great time was just after the swine flu scare. The hotel was empty. The beach was great. Our room was nice and clean. The food was pretty good. My wife and I had a really good time, it was her first trip to Mexico. We rented a car which turned out to be a pretty good thing,... more

My wife and I have just returned from 2 weeks at the Sirenis and had an excellent holiday. It was better than expected and would definately return. more

My husband and I came for a late honeymoon. It was our first time in Mexico so we didn't really know what to expect. We ended up loving this Resort! Check in was a breeze and the staff was very helpful. Our concierge was very informative and gave us tips on places to go outside of the resort. The room... more

Arrived at the hotel after a 1hour 20min trip from the airport greeted with sparkling wine and a friendly smile at an impressive entrance to the lobby of the hotel,had a quick check-in but did not get a room with a sea view as promised by the travel company (not the hotels fault) but could upgrade for an extra $30perperson/night... more

This place SUCKED and when we confronted the staff about any issue, we were branded the complainers. First I must mention the birds eating out of the taco bar and the next door neighbors with their dessert plate filled with bugs. If that is not enough then read on... Day one started off great within the 1st hour the entrance... more

We arrived at the Grand Sirenis hotel on August 2nd for a seven night stay. From the moment we got off the bus we felt we had made a great choice on our resort. The Room -very clean and very modern -bed was comfortable, bathroom was beautiful, and the room was spacious -every room comes with a jacuzi tub plus... more

We arrived at the Grand Sirenis Riviera Maya Resort on July 2 for a seven day stay. Overall our experience was very positive – we found the resort to be an exceptional value and would not hesitate recommending it to friends. We have spent the past three years at all-inclusives in the Riviera Maya/Tulum area and have a reasonable sense... more

Right so our holiday started off on the 10th… Check in all good with TC already had Premium Seats booked so no worries there. We also booked into the No1 Lounge at Gatwick which was nice but I would say not as good as the Servisair Lounge (IMHO). The flight was on time and were glad to have the extra... more