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All 199 Playa del Carmen hotels

Azul Fives Hotel, by Karisma

4.5 of 5 Resort   |   Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
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Ranked #28 of 199 Hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Lindsay H Stirling, Scotland, United Kingdom
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1,936 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Stirling, Scotland, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We came to the Azul Fives on our honeymoon for two weeks at the start of September. We had an excellent time and thought it was only fair to write a review as it helped us when picking our accommodation. I would like to think we're a fair couple so will highlight the pros & cons for us and let... More

Was this review helpful? Yes 9
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We absolutely loved this vacation. The property is beautiful, but it is the staff that makes it GREAT. Lucas was our personal butler and he made everything very convenient and easy for us from booking reservations to stocking our refridge. Santiago, Enrique, Adel, Martin and Ime at the pool bar made sure we never wen't thirsty and were fun to... More

Was this review helpful? Yes 2
hodnet
Reviewer
4 reviews 4 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We (family of four, 2 children aged 13 and 9) stayed here in February pretty much in the school half term. We booked with First Choice and had a lovely flight on the new Dreamliner, There is much more legroom and seats were very comfy, even the food wasn't bad!! Transfer to hotel was quick and on arrival we were... More

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a fantastic stay with my wife and 9 year old daughter. We could relax while she played with friends and the animation team. Manuel being my daughters favourite. We were treated very well, so respectful and friendly. My favourite were the volleyball sessions with Alex, Diego but especially Manuel. Manuel was great, friendly , not pushy but sincere. 10/10... More

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We came here for our honeymoon in August 2014, it was a great holiday from start to finish! From the check in with champagne and cold towels on arrival, the fantastic entertainment team, the gourmet inclusive restaurants and the general hotel surroundings and rooms. The hotel grounds are lovely, exceptionally well maintained as were the rooms. The entertainment team were... More

Was this review helpful? Yes 4
A TripAdvisor Member
1 of 5 stars Reviewed 6 days ago NEW

Good reviews difficult to believe. We got to this hotel after a full day of traveling and with great expectations. Overall, poorly managed hotel: The most troubling issue is the poor hygiene. The floor was wet and slippery, the bath tub and sink dirty, the kitchen appliances old an rusty. The closet in the living room of this 2 bedroom... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had an amazing two weeks stay at this hotel couldn't fault anything, the food was amazing, our rooms was kept spotless all the time, the staff were so lovely and friendly all the time couldnt do enough for you, and a big thanks to Manuel from the animation team for giving us an enjoyable holiday to remember.

Was this review helpful? Yes 4
Corona, California
Top Contributor
76 reviews 76 reviews
54 hotel reviews
249 helpful votes 249 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 days at Azul Fives on August 30 and 31 and were super pleased with our large, modern and very comfortable 1 bedroom suite. We are 2 adults and it was so nice to have all the space. Our suite was in Building 4 on the second floor with a very nice view of the pretty pool that... More

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Was this review helpful? Yes 5
Toronto, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a frequent traveller to the Mayan Riviera, and am a multiple-time returning customer to Azul Fives. With each visit, I am more impressed. Let me start with my favourite place on earth: Vassa Spa! This spa is like no other. The staff do an outstanding job, and I have had the best massages in my life there. A... More

Was this review helpful? Yes 5
Elora, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Azul Fives never disappoints and it was another great stay. Friendly staff, great food and a beautiful breeze off of the sandy beach. I love the pools that wind through in between the units. Swim up bars, and lots of lounge chairs. But many thanks to the excellent staff who are what keep it my favourite place to relax... More

Was this review helpful? Yes 4
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Additional Information about Azul Fives Hotel, by Karisma

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Azul Fives Hotel, by Karisma 4.5*
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Fives Hotel, By Karisma Riviera Maya/Playa Del Carmen, Mexico

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