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Azul Fives Hotel, by Karisma

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Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
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1 room 1 guest
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Azul Fives Hotel, by Karisma
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3,279 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We arrived at Azul Fives as part of a fairly large wedding party - 67 people. We have been to the Mayan several times before but this was our first visit to Azul Fives. Great food, beautiful beach and best of all, excellent service! Huge shout out to Heriberto Vidal, Marina Najera, Diego, Marco, Eduardo, Alessjandro (Housekeeping Villa 16), Kevin... More 

Was this review helpful? Yes 1
Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the moment we arrived until the moment we left, the people, the place and especially the food was top notch. We stayed in a one-bedroom suite that was roomy, clean and close to all restaurants and pool/beach( building 3). Balcony was spacious and overlooked the pool. The grounds were very well taken care of with beautiful plats, trees and... More 

Was this review helpful? Yes 2
High River, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

I travelled solo (or sola, because I am female, as I was reminded) to this resort August 9 and stayed for a week. I told my travel agent I wanted an amazing, relaxing vacation and wanted to be spoiled. I paid a premium, or so I thought, to be indulged. The fellow at check in was less than hospitable. The... More 

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Highbridge, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a beautiful hotel with some amazing staff. We arrived after a long journey to helpful reception staff and cold drinks. We were taken to our rooms by buggy and assisted with our baggage. Myself husband and 2 daughters had condo 801. Two huge rooms one with a kitchen and living room! The maids kept the rooms very clean... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was my first time in Mexico and I had an incredible stay. Azul Fives by Karisma is a beautiful resort with a friendly staff and great food. The room was incredible and the pools and gardens were very clean. The staff really went out of their way to provide you with comfort and safety. I enjoyed the water aerobics;... More 

Was this review helpful? Yes 1
otley
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We went as part of a wedding party,our first trip to Mexico.Overall the hotel is very good with a good choice of restaurants on the site.The food on the whole is very good (not gourmet as Thomsons call it ) but a better choice than most all-inclusives.The Flavours has a good buffet with plenty of choice, we didn't go to... More 

Was this review helpful? Yes 3
Playa del Carmen, Mexico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently stayed at Azul Fives for a weekend getaway and it was absolutely amazing. The room was incredible and restaurants had a great variety of choices. Our trip began and ended with the front desk staff, which I can say made a huge difference. We were received in a friendly and helpful manner and they were very courteous and... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our family had an amazing time at Azul Fives by Karisma! Thank you Luca Labate for making it such an awesome experience!! Beautiful hotel, gorgeous beach, wonderful food, relaxing spa! Can't wait to go back!!

Was this review helpful? Yes 4
North Wales, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First off I will say that the Hotel, Location, Food are very good, with scenic grounds and views. The food in particular for an all-inclusive is the best I have attended and the service from pool staff, waiters etc. 1st class. However here we go with negatives, which has completely meant this holiday as not delivered as promised where I... More 

Was this review helpful? Yes 7
KarismaHotelsResorts, General Manager at Azul Fives Hotel, by Karisma, responded to this review

Dear Jill J First of all I want to thank you for taking time and sharing your comments with us at Trip Advisor. Thank you also for your great comments about the Location and well kept grounds and beautiful views of the Hotel. As well we want to thank you for your positive comments about our food and service received.... More 

Ann Arbor, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Never been a fan of all inclusive resorts.. until I visited Azul Fives in Playa in May 2015. Not only is the hotel contemporary, has its own private beach, many restaurants etc. but also has the best staff! They literally run around like bees to serve you with tons of smiles.. under 100 degree heat! it was incredible. Thanks to... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Room service(18)
  • Infinity pool(16)
  • Very good(15)
  • Kid Club(12)
  • Bedroom suite(12)
  • Friendly and helpful(9)
  • Other resorts(5)
  • King size bed(4)
  • Ground floor(4)
  • Great Place(4)
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3,281 photos of this hotel

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Hotel & grounds (382)
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Pool/beach area (756)
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Dining (353)
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View from room (79)
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Family/play areas (59)
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Room/suite (430)
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Bathroom (32)
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Business center/function rooms (21)
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Other (746)

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Amenities (124)
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Beach (11)
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Infinity Pool (25)
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Restaurants and Bars (68)
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The Hotel (30)
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Three Bethroom Penthouse Suite (129)

Management photos: Courtesy of the property manager

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All management photos (36)
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Room/suite (13)
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Hotel & grounds (4)
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Dining (13)
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Pool/beach area (2)
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Bathroom (2)
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Other (2)
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