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Azul Fives Hotel, by Karisma

Travelers' Choice award winner
Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
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Best prices for: 1 room 1 guest
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Azul Fives Hotel, by Karisma
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Azul Fives Hotel, by Karisma
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2,937 reviews from our community

Traveler rating
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1,311
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

We had a fab holiday but this hotel was disapointing. First of all when we checked in and got to our room it wasnt as expected looked more like a 3 star hotel room, smelled of dampness, broken light, door wasnt locking properly and chipped wood on tables etc we called front desk and our door lock was fixed. Staff... More 

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a short 5-day, 4-night vacation to Azul Fives. We brought our 7 month old baby and our nanny with us. We stayed in the Essence section in a swim-up suite, and our nanny had a swim-up room right next door. The suite was enormous, and included a kitchen and bedroom area that could be closed off.... More 

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Calgary
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We stayed at this resort for our son's wedding. We were so looking forward to it, the reviews were tantalizing. The resort is beautiful, and the food it great. We booked over a year ago and had 112 people. We asked that we be put in similar villas to avoid disturbing other guests. Both sets of parents purposely booked the... More 

Was this review helpful? Yes 2
Warwick, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 14 nights at this hotel late May/early June 2014. This hotel has a great layout with swim up bars a couple of feet away from the rooms and beautiful gardens. Service is excellent. Rooms well furnished and big enough to entertain if you wish. Room service available at all times. Food, mostly good but didn't rate the... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had our wedding ceremony on the pier overlooking the water. It was an absolute dream. The wedding staff was very prompt and accommodating. There were weddings everyday during the week. The terrible part was that another wedding was booked a few hours after mine which interrupted my cocktail hour and reception due to the noise. I was really upset... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Nice rooms -Restaurants could have been better not very good food ( except the Italian it was excellent ) -Not alot entertainment /pool games were same every day -All the swim up bars were way understaffed -Premium alcohol.....and coors light -The beach was small and lots a seaweed on it -spa was fantastic -The whole place is set up kinda... More 

Was this review helpful? Yes 2
Newark
1 review
5 of 5 stars Reviewed 3 days ago NEW

My daughter went with me to Mexico. We stayed at Azul Five and had a wonderful time we stayed in a one bedroom suite. It was a dream, there is a restaurant for everyone. Beware everyone on the concierge staff are not very friendly she needs to be re trained in customer service. Our concierge was fantastic I forget his... More 

Was this review helpful? Yes 1
Montreal, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I visited Azul Fives the first week of May 2015 and enjoyed it very much. We chose this resort for the great reviews on food, service and star rating. When we booked it was a great value for a 5-star resort in Mexico and I would truly give it a 5-star rating in the newer section, 4.5... More 

Was this review helpful? Yes 1
Truro, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 1 week May 3-10! Wonderful experience.... Thank you all from the MacCormick's! The candy lady! Thank you all for the wonderful experience.... From breakfast to bedtime we were thrilled with the service. What a wonderful vacation.... Our room was perfect, missed a dresser, but everything was perfect. Fresh plants in the bathroom, sparkling wine, and a beautiful few... More 

Was this review helpful? Yes 1
KarismaHotelsResorts, Gerente at Azul Fives Hotel, by Karisma, responded to this review

Dear lois ann: On a behalf of the staff of Azul Fives Hotel I want to tell you, you're welcome!! we really enjoyed to host you at our resort.Look forward to host you again in order to give you a brand new great experience! MM More 

Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family and I just returned from a week at the Azul Fives hotel/resort near Playa del Carmen on the Rivera Maya. We've been to many resorts in the Cancun region and this was one of the best. The rooms are all situated along "lazy river" type pools that meander throughout the complex. We were able to sit on the... More 

Was this review helpful? Yes 2
KarismaHotelsResorts, Gerente at Azul Fives Hotel, by Karisma, responded to this review

Dear Jeff R: I'm so glad to hear that you and your family enjoyed a nice vacations at Azul Fives Hotel. Our staff is always trying to make feel our guests like home. Thank you for recommend us! Look forward to have you back once again at our resort Regards MM More 

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