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Azul Fives Hotel, by Karisma

4.5 of 5 Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
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Azul Fives Hotel, by Karisma
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Azul Fives Hotel, by Karisma
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2,644 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burlington, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We Have rEcently returned from a wonderful vacation at Azul Five, we chose this resort as the reviews on TripAdvisor was very very good. I contacted the hotel prior to leaving to explain that it was our anniversary and that we would really like to have a room that was in a quiet place and not too near the children's... More 

Was this review helpful? Yes 2
Top Contributor
76 reviews 76 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our second time here. Since a year ago they have added a whole new section of restaurants, bars, retail, new gym, accommodations and pools. All very nicely done and the new common is a great meeting place. The gin bar rocks! Nightly shows in the common area. Kids club is well staffed and a they love going there.... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Azul Five was one of the nicest, friendliest resorts. Excellent food, great restaurants (particularly for a person with celiac). Everyone was aware and always asked at the restaurants about allergies. Extremely clean and well maintained grounds. Beautiful flowers and shrubs everywhere. The only challenge was our room's shower that leaked, and it seemed that it was a problem throughout our... More 

Was this review helpful? Yes 2
West Hartford, Connecticut
1 review
4 of 5 stars Reviewed 2 days ago NEW

We just returned from a week vacation at Azul Fives. We had a wonderful time. The resort is beautiful, clean and the staff is very friendly. We stayed in building 10 in a 2 bedroom sky suite. The rooms are large and nicely decorated, they are starting to show their age though. Just a little maintenance needed, no major issues.... More 

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Was this review helpful? Yes 4
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very nice resort in beautiful Playa Del Carmen. Our stay was short - arrived Thursday and left early Sunday morning but we left wishing for more time. The villas were spacious and spotlessly clean. Service was good everywhere - Polo took great care of us at the pool and on the beach! The spa was wonderful. Food is good but... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

I have just returned from 2 weeks at Azul Fives. During my stay I got married and had my reception at the resort. There was some minor gripes like the fact our wedding wasn't on the Azul news as an event and we only got upgraded after 5 days at the venue after they realised our booking. Despite this I... More 

Was this review helpful? Yes 3
Calgary, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've been to this resort a few times now and have never been disapointed. I want to give a special thank you to a couple of my friends at the beach... Polo and Alex (AKA lady hands) for making my dad's trip so special. xoxo love you gus.

Was this review helpful? Yes 1
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Never got round to putting together a few notes on this place from our holiday here last year , but a spare 10 minutes makes me feel better. This place has a lot of things going for it - great accommodation , well maintained gardens and generally a well presented spot. Unfortunately the great pretentious restaurants failed to live up... More 

Was this review helpful? Yes 1
Montreal, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The resort is beautiful. Well maintained vegetation and spotless. The low rise buildings offer a variety of room options. The suites are especially roomy and mine had a roof terrace with a water view. The staff is very very friendly and always eager to help. A much appreciated difference from most all inclusives was the carina which offered a large... More 

Was this review helpful? Yes 1
KarismaHotelsResorts, Gerente at Azul Fives Hotel, by Karisma, responded to this review

Dear Nancy R: Thank you for taking the time to share your experience at The Azul Fives Hotel. We really thank you for your kind comments about our staff, as we consider them one of our biggest assets. We always like to hear about our guests experiences since it is the only way to truly know we are doing a... More 

Winnipeg
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

My family and I had a great vacation despite the attempts by the resort to do otherwise. Day one - two regular twin beds for my wife and in our room. King size after first day. My wife tripped/sprained ankle on unlit deck. First aid responders spoke no English and didn't bring ice pack as requested. Day two - had... More 

Was this review helpful? Yes 7
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Additional Information about Azul Fives Hotel, by Karisma

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Azul Fives Hotel, by Karisma 4.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Fives Hotel, By Karisma Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#11 Business Hotel in Playa del Carmen
#17 Top resorts Hotel in Playa del Carmen
#20 Spa Hotel in Playa del Carmen
#21 Luxury Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#44 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen

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