We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Azul Fives Hotel, by Karisma

Travelers' Choice award winner
Hotel website
Hotel deals
Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
Special Rate
Free Room Upgrade
2 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Azul Fives Hotel, by Karisma
View Map
Add Photo Write a Review

3,282 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    2,086
    689
    275
    113
    119
See reviews for
1,513
836
31
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,095)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3282)
  • Mar-May only
    (958)
  • Jun-Aug only
    (817)
  • Sep-Nov only
    (503)
  • Dec-Feb only
    (1004)
All months
Surrey, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel was amazing...the beach was beautiful, the water is so clear, we would definitely recommend going here. We were there for 2 weeks...the entertainment staff...specifically Esteban and Gustavo and also josh were amazing!!! we were never bored as they were so much fun!!..they definitely made our holiday!!....from Lara, Ella and Lily :) xx

Was this review helpful? Yes
Austin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Traveled to a Azul Five expecting it to be another all inclusive disaster. I was surprised. Azul Five was the all inclusive paradise I had always hoped to find. Great food, service, rooms and grounds.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived at Azul Fives as part of a fairly large wedding party - 67 people. We have been to the Mayan several times before but this was our first visit to Azul Fives. Great food, beautiful beach and best of all, excellent service! Huge shout out to Heriberto Vidal, Marina Najera, Diego, Marco, Eduardo, Alessjandro (Housekeeping Villa 16), Kevin... More 

Was this review helpful? Yes 2
Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived until the moment we left, the people, the place and especially the food was top notch. We stayed in a one-bedroom suite that was roomy, clean and close to all restaurants and pool/beach( building 3). Balcony was spacious and overlooked the pool. The grounds were very well taken care of with beautiful plats, trees and... More 

Was this review helpful? Yes 2
High River, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

I travelled solo (or sola, because I am female, as I was reminded) to this resort August 9 and stayed for a week. I told my travel agent I wanted an amazing, relaxing vacation and wanted to be spoiled. I paid a premium, or so I thought, to be indulged. The fellow at check in was less than hospitable. The... More 

Was this review helpful? Yes
Highbridge, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a beautiful hotel with some amazing staff. We arrived after a long journey to helpful reception staff and cold drinks. We were taken to our rooms by buggy and assisted with our baggage. Myself husband and 2 daughters had condo 801. Two huge rooms one with a kitchen and living room! The maids kept the rooms very clean... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

My girlfriend and I spent a nice amount of money ($3,152.00) expecting to have a great experience in the Skyview Suite. The amount was not nearly worth that amount. The suite we had was infested with bugs. When I say infested they were in our bed, shower, tub, Jacuzzi, sofa, balcony, kitchen, wash cloths, counters, you get the picture. We... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was my first time in Mexico and I had an incredible stay. Azul Fives by Karisma is a beautiful resort with a friendly staff and great food. The room was incredible and the pools and gardens were very clean. The staff really went out of their way to provide you with comfort and safety. I enjoyed the water aerobics;... More 

Was this review helpful? Yes 1
otley
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went as part of a wedding party,our first trip to Mexico.Overall the hotel is very good with a good choice of restaurants on the site.The food on the whole is very good (not gourmet as Thomsons call it ) but a better choice than most all-inclusives.The Flavours has a good buffet with plenty of choice, we didn't go to... More 

Was this review helpful? Yes 3
Playa del Carmen, Mexico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at Azul Fives for a weekend getaway and it was absolutely amazing. The room was incredible and restaurants had a great variety of choices. Our trip began and ended with the front desk staff, which I can say made a huge difference. We were received in a friendly and helpful manner and they were very courteous and... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Room service(18)
  • Infinity pool(16)
  • Very good(15)
  • Kid Club(12)
  • Bedroom suite(12)
  • Friendly and helpful(9)
  • Other resorts(5)
  • King size bed(4)
  • Ground floor(4)
  • Great Place(4)
Questions? Get answers from hotel staff and past guests. Ask a question

3,281 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2858)
Viewed
Hotel & grounds (382)
Viewed
Pool/beach area (756)
Viewed
Dining (353)
Viewed
View from room (79)
Viewed
Family/play areas (59)
Viewed
Room/suite (430)
Viewed
Bathroom (32)
Viewed
Business center/function rooms (21)
Viewed
Other (746)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (387)
Viewed
Amenities (124)
Viewed
Beach (11)
Viewed
Infinity Pool (25)
Viewed
Restaurants and Bars (68)
Viewed
The Hotel (30)
Viewed
Three Bethroom Penthouse Suite (129)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (4)
Viewed
Dining (13)
Viewed
Pool/beach area (2)
Viewed
Bathroom (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
0.8 mi away
The Royal Haciendas All Inclusive, All Suites Resorts
The Royal Haciendas All Inclusiv...
#52 of 201 in Playa del Carmen
4.5 of 5 stars 1,851 reviews
3.3 mi away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#14 of 201 in Playa del Carmen
4.5 of 5 stars 1,061 reviews
1.8 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#41 of 201 in Playa del Carmen
4.5 of 5 stars 1,862 reviews
Show Prices
Show Prices
Show Prices
20.6 mi away
Azul Beach Hotel, by Karisma
Azul Beach Hotel, by Karisma
#4 of 25 in Puerto Morelos
4.5 of 5 stars 2,139 reviews
19.7 mi away
Azul Sensatori Hotel, by Karisma
Azul Sensatori Hotel, by Karisma
#5 of 25 in Puerto Morelos
4.5 of 5 stars 4,858 reviews
1.7 mi away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#27 of 201 in Playa del Carmen
4.5 of 5 stars 3,853 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay