We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Azul Fives Hotel, by Karisma

4.5 of 5 Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
Hotel website
Hotel deals
Special Price
Up to 35% Off + Kids Free
#29 of 199 hotels in Playa del Carmen
1,883 Reviews 4.5 of 5 stars
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Azul Fives Hotel, by Karisma
Professional photos View all
Browse nearby
Azul Fives Hotel, by Karisma
  • Overview
  • Reviews (1,883)
  • Photos (2,218)
  • Similar Hotels
  • Amenities
  • Q&A (11)
  • Room tips (702)
  • Location
  • More
Save Saved
You added Azul Fives Hotel, by Karisma to your Saves list
true
Write a Review

1,883 people have reviewed this hotel

Traveler rating
    1,136
    438
    164
    75
    70
See reviews for
901
486
17
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (702)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay at Azul Fives was one of the best holidays I've experienced. Usually I'm not one who enjoys the hustle and bustle of busy hotel resorts; however, my experience here has changed my mind completely. The service provided for was phenomenal. All stuff were extremely friendly, helpful and above all - resourceful. They got you what you needed, when... More

Was this review helpful? Yes 1
ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned for a way-too-short stay at this fabulous resort in friendly Playa del Carmen, Mexico. The staff was amazing and among the warmest and friendliest we have ever met, including staff from multiple previous cruise vacations. Our personal concierge couldn't have been more helpful (thanks, Luz), nor could anyone else we came across. We did not pass a single... More

Was this review helpful? Yes 3
Columbia, Maryland, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at Azul Fives on the second half of our vacation after staying at Azul Beaches for the first half. Azul Fives is a very different resort, and feels more like a luxury time-share resort (with condos) than a luxury hotel. The kids club is amazing and has fantastic activities. The waterfront activities directors and beach staff are great... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

The service was absolutely amazing. All the staff and games directors were incredibly nice and friendly. I wasn't upset with a single employee my whole week stay. I very much enjoyed Manuel playing volleyball and helping my family out. He duh real mvp!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW

This has been a dream staying here! We were greeted with champagne and immediately taken care of as far as making dinner reservations etc. the grounds are absolutely spotless. All the workers were do kind and attentive! Our favorite place to get the best drinks was at the gin bar. Raul and Eli were awesome! Ask Raul to make Rico's... More

Was this review helpful? Yes
Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Azul Fives does not have a grand sweeping drive up to the hotel like other places we saw people being dropped off at but do not be disappointed as it all awaits you inside and beyond. After a very tiring trip we got off the bus and were greeted with smiles, a welcoming drink and a refreshing cold flannel... More

Was this review helpful? Yes 7
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I recommend this hotel. We stayed four days and really enjoyed it. Look for Marina, Mauricio and David. The dinner in the room with Max was wonderful.. All are good memories.. The beach was very clean as well.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Baltimore
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband and I traveled with our daughter, her boyfriend, and two other friends in July 2014. We had a 3 bedroom suite which was fantastic. Our 2 butlers were great and were always checking on us to be sure we were well taken care of. Check in was a breeze as we are members of the Exotic Travel Club.... More

Was this review helpful? Yes
Plamondon
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

In 2013 we went to azul five in playa Del Carmen for our sons wedding . We loved our stay there . We found the staff there very friendly and willing to help . The rooms were big and very nice. It's a smaller resort so no line ups . Also very clean . all around good trip . We... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I have never stayed in such a well located place. The staff was just on point, the food was emmaculate. The excursions were provided by the best company. The all-inclusive was just superb. The pool and beach were beautiful.

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Azul Fives Hotel, by Karisma, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Azul Fives Hotel, by Karisma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Azul Fives Hotel, by Karisma

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Azul Fives Hotel, by Karisma 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Tingo, Expedia, Travelocity, Priceline, BookIt.com and Otel so you can book your Azul Fives Hotel, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Fives Hotel, By Karisma Riviera Maya/Playa Del Carmen, Mexico

2,218 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1796)
Viewed
Pool/beach area (492)
Viewed
Hotel & grounds (256)
Viewed
Room/suite (309)
Viewed
View from room (57)
Viewed
Dining (183)
Viewed
Bathroom (25)
Viewed
Family/play areas (41)
Viewed
Business center/function rooms (7)
Viewed
Other (426)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (387)
Viewed
Amenities (124)
Viewed
Beach (11)
Viewed
Infinity Pool (25)
Viewed
Restaurants and Bars (68)
Viewed
The Hotel (30)
Viewed
Three Bethroom Penthouse Suite (129)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (3)
Viewed
Dining (7)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Pool/beach area (1)
Viewed
Other (19)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Playa del Carmen with
any amenities

Amenities

Hotel Style
#10 Business Hotel in #18 Top resorts Hotel in #20 Spa Hotel in #22 Luxury Hotel in #24 On the Beach Hotel in #45 Family Hotel in #84 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 
Number of rooms
360

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Azul Fives Hotel, by Karisma and other travelers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Azul Fives Hotel, by Karisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer