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Azul Fives Hotel, by Karisma

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Predio El Limonar Fraccion 2 | Xcalacoco, Municipio de Solidaridad, Playa del Carmen, Mexico
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Azul Fives Hotel, by Karisma
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Azul Fives Hotel, by Karisma
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2,747 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Wow! What a place! Fantastic food, fun and friendliness! From sushi to Thai, Italian to Mediterranean you will not be disappointed! Good and drinks flowing all day! The staff, including Marina, William and Araceli at essence pool bars, Alex, Hersen and victor at the beach pool are most excellent just to mention a few! Then there is Enrique in a... More 

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Edmonton, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

This was our first time to Mexico and the Azul fives was amazing, the food the staff everything was fabulous. Would recommend and would go back. Great place for couples, families or anyone just wanting to relax.

Was this review helpful? Yes
Windsor, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We just got married on March 19/2015 at this resort. We had 59 people in our group. I would recommend without a doubt for someone to have their wedding here. It was absolutely breathtaking to get married on the intimate and private sky deck overlooking the ocean. The onsite wedding coordinators were amazing and took care of every little detail... More 

Was this review helpful? Yes 1
NJ
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Azul Fives started out as a condominium development and is now run by Karisma Resorts. There are currently 16 buildings, none of which are on the beach or with a beach view, but they are beautifully appointed a very spacious. The buildings are clustered around pools, each with a swim up bar and little restaurant for lunch. If you have... More 

Was this review helpful? Yes 6
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our(wife and 2.5 yr old son) second stay at Azul Fives(came a year earlier) and it was almost just as good. I say almost for one reason. The service. It went downhill. Not everywhere though, mostly just the restaurants. I won’t get into details but it was enough to notice and mention in this review. We love the... More 

Was this review helpful? Yes 5
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

...We holidayed as a couple and had a shaky start as our room had an interconnecting door and on the other side were 2 crying children. ..We were moved syraight away but to a dark unclean room for 1 night and moved again the next t morning after our rep mark spoke to amancer the reception manager who was fantastic...... More 

Was this review helpful? Yes 1
Quebec City, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We just spent 8 days at the Azul Fives and the food is not as good as we were expecting, there is 2 choices on the kid's menu only, small portions, poor buffet, etc.. Not a gourmet place at all !! Also, don't get fooled by the people from the Hotel asking you to buy a bottle of wine in... More 

Was this review helpful? Yes 1
KarismaHotelsResorts, General Manager at Azul Fives Hotel, by Karisma, responded to this review

Dear Son1971, First of all I would like to thank you for your recent stay at Azul Fives, by Karisma and sharing your experiences at TripAdvisor. We would like to address your feedback pertaining to our food services. Our Cuisine is what started our Gourmet Inclusive concept and remains one of the highlights of any guest experience. We are truly... More 

Miami, Florida
Top Contributor
51 reviews 51 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The environment at The Fives reminds me of the Breakers Hotel in Palm Beach... Family oriented, good service, good restaurants and energetic... The breakfast buffet at the Brasserie is very good. They do need a bigger Mexican food selection (Hello? We are in Mexico...). Their beach is nice although is a walk... The Spa is the best I've seen in... More 

Was this review helpful? Yes 3
Sibiu, Romania
Contributor
15 reviews 15 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The rooms were spacious with great amenities and views and the beds heaven. So many choices of great food cooked to your liking and so many different ethnicities. The pools are gorgeous as is the beach. Both was clean and beautiful with abundant loungers to use.Also clean towels, cold water and diffrent kind of Alcoholic and Non-Alcoholic alkoholi drinks were... More 

Was this review helpful? Yes 5
Stowe, Vermont
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our third trip to Azul Fives in the last year. We went as a couple and then decided to bring our three daughters (20, 18 and 11). Everyone had an amazing time and were treated like royalty. Luca made our trip extra special with all his personal touches and attention. Hersen is tops at t beach - anticipating... More 

Was this review helpful? Yes 7
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