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El Acuario Hotel

Av. 25 Norte entre 2 y 4 Norte Col. Centro, Playa del Carmen, Mexico
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Certificate of Excellence 2014
El Acuario Hotel
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El Acuario Hotel
El Acuario Hotel
El Acuario Hotel
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166 reviews from our community

Traveler rating
    97
    52
    15
    1
    1
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33
62
26
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (166)
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    (49)
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There are newer reviews for El Acuario Hotel
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Jerusalem, Israel
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stayed there for more than a month. We loved it. The manager made us feel at home and helped us with anything possible. The staff is so friendly and the place is very clean and everywhere you look you find little charming details. The kitchen at the suite was very well equipped. The Wi Fi fails sometimes, but it... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed July 8, 2014

My husband and I stayed there and it was quite meh. The place was infested with ants, the staff spoke no English, the room took forever to cool down if at all, the wifi was poor at best, the shower either dripped or was so forceful that the 5 or 6 streams of water felt like they were shooting you... More 

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Portland OR
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 28, 2014

I stayed here from May 17 to June 14 while taking a Spanish language immersion class in a school 4-6 blocks away. I was a bit anxious during the planning stage because of so many uncertainties, but TA's reviews and e-mail exchanges with the hotel's manager assured me all would be well. And it was. I was in a room... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

We planned to stay there for two days, we stayed there for 5! This place is amazing!! The staff is great and takes care of the place and also very helpful. The room was very clean and equipped, we had a t.v, fridge,stove,air conditioner, ventilator and a separated room with toilet and shower that has hot water all the time.... More 

Was this review helpful? Yes 2
Playa del Carmen, Mexico
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 20, 2014

Our first stay in the hotel was 2 years ago, when we were thinking about moving to Playa. We stayed for 5 months in the suite. When we decided to finally make the move, we came back to the hotel. As usual the service was excellent, Diane was more then helpful, and it was great to see everyone again (housekeeping,... More 

Was this review helpful? Yes 3
Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 16, 2014

Great spot for a traveler on a budget. Great location, near the beach and 5th Ave. Nice little pool. Rooms were OK. We had a bug problem in our room and our AC went out on the 2nd day, but was quickly repaired. Diane was great and very helpful. Would stay here again. Perfect location and nice little oasis.

Was this review helpful? Yes 1
Edmonton, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 19, 2014

We were so happy to find this wonderful little hotel. All we needed was provided either in the room or upon request. We also appreciated the money saved buying our own groceries for simple meals with the availability of the kitchenette in the room. Room was very plain, but everything worked fine. A number of the mattresses were changed out... More 

Was this review helpful? Yes 2
Winnipeg, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 6, 2014

This is the 2nd year we stayed at the El Acuraio. We have always stayed at a different place every year. Always looking for the last minute good deal. We stayed at El Acuario last year and enjoyed it so much that we did the unthinkable. We booked a year in advance for the whole month of March 2014. And... More 

Was this review helpful? Yes 2
Vernon, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2014

I seriously considered not writing this review as it's definitely not in my best interests to "let the word out"! After a hot day on the busy streets of Playa it was so nice to come back to this "haven" and cool off in the wonderful clean pool and have a cervesa on the chaisse lounge or hammock. The rooms... More 

Was this review helpful? Yes 1
CLT
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2014

We had another great 3 month stay! Had several pleasant surprises...never ran out hot water even at peak "shower times," the new pillows were a treat too! This was the first time we stayed in a room with a kitchenette and we ate several meals "at home." So easy because groceries are within short walking distances. The location is super,... More 

Was this review helpful? Yes 1
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Additional Information about El Acuario Hotel

Address: Av. 25 Norte entre 2 y 4 Norte Col. Centro, Playa del Carmen, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Number of rooms: 13
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Also Known As:
El Acuario Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#5 Best Value Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
#52 Family Hotel in Playa del Carmen

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