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El Acuario Hotel

Av. 25 Norte entre 2 y 4 Norte Col. Centro, Playa del Carmen, Mexico
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Certificate of Excellence 2014
El Acuario Hotel
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El Acuario Hotel
El Acuario Hotel
El Acuario Hotel
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164 reviews from our community

Traveler rating
    95
    52
    15
    1
    1
See reviews for
32
62
26
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Oxnard, California
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 4 nights in November. Walking distance to the beach. Collectivo station around the corner. Helpful staff. Nice pool to cool off after touring the area. Liked all the food stands you'll find on the walk to the beach. Great to bring food back and enjoy in the patio by the pool. Dont pay for a mega resort if you... More 

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Chicago, Illinois
Contributor
20 reviews 20 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is quite a sleeper hotel. Great staff and clean rooms. Very private and close to everything. The wifi connection is sometimes slow, but that could be expected. I will definetely stay here again. Coffe early in the am.

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Cancun, Mexico
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 7, 2014

We have stayed here for quite many times about 10 or more times, we even bring our diver guests here and recommend it, we had not been able to come for several months to find the place was repainted and added so many great things, rooms changed and now each has a kitchenette which combines great with the close walking... More 

Was this review helpful? Yes 1
Great Smoky Mountains National Park, Tennessee
Top Contributor
79 reviews 79 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 20, 2014

Well I just have to tell you that El Acuario keeps delivering customer service like it is on the menu! The colectivos are 2 minutes away, best whole pollo (poyo) aka chicken (grilled) with sides is 2 minutes away (110pesos with sides), some of the best cart food in the RM is very close by and you can walk to... More 

Was this review helpful? Yes 2
Serris, France
Top Contributor
119 reviews 119 reviews
23 hotel reviews
159 helpful votes 159 helpful votes
3 of 5 stars Reviewed November 4, 2014

The Mexican staff were all first rate, always helpful and very patient with our attemps at Spanish. Diane is a good manager and is much obliging with requests. The rooms are basic and yes there are things that are a bit wonky such as the electrics, the water going from freezing to boiling etc but there are kept clean and... More 

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A TripAdvisor Member
5 of 5 stars Reviewed October 27, 2014

Stayed here recently and loved it. Bright and colourful property with a geat pool. Maid attended daily. Turtles are a funny little bunch living in the property. Rooms are spacious with all you need and a really big bed. The suite is just huge. Every balcony faces the pool and garden and all have their own hammock. There are also... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

The location was just far enough to miss all the hubbub of 5th Ave. The staff was very pleasant and helpful. Diana the manager was the most. I will stay here again. The accommodations were more than adequate. The beds were comfortable and the place had all the facilities of home, utensils, fridge and a two burner hotplate.

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 27, 2014

We stayed here our first couple nights in Playa del Carmen because we were looking for a cheap, safe, and easy place to get settled. The rooms are stark but we spent most of our time in the nice pool. The cabbies had no idea about this hotel and so we were more or less on our own in trying... More 

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Jerusalem, Israel
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stayed there for more than a month. We loved it. The manager made us feel at home and helped us with anything possible. The staff is so friendly and the place is very clean and everywhere you look you find little charming details. The kitchen at the suite was very well equipped. The Wi Fi fails sometimes, but it... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed July 8, 2014

My husband and I stayed there and it was quite meh. The place was infested with ants, the staff spoke no English, the room took forever to cool down if at all, the wifi was poor at best, the shower either dripped or was so forceful that the 5 or 6 streams of water felt like they were shooting you... More 

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Additional Information about El Acuario Hotel

Address: Av. 25 Norte entre 2 y 4 Norte Col. Centro, Playa del Carmen, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Number of rooms: 13
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Also Known As:
El Acuario Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#5 Best Value Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
#52 Romantic Hotel in Playa del Carmen

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