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El Acuario Hotel

Certificate of Excellence
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Av. 25 Norte entre 2 y 4 Norte Col. Centro, Playa del Carmen, Mexico
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El Acuario Hotel
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El Acuario Hotel
El Acuario Hotel
El Acuario Hotel
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175 reviews from our community

Traveler rating
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    55
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35
69
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2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winnipeg, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 4th stay at El Acuario. Normally it is just my husband and myself but this time we took our children and our young grandchildren. We didn't even consider staying anywhere else. The location, close to walmart, 5 mins only, the beach, collectivos and the playgrounds. We also knew that with the young children we would need some... More 

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Today is our last day in Playa-what a good trip! Our stay at the El Acuario was great. Very affordable, 5 minute walk to Quinta Avenida and the beach, quiet and convenient with a small kitchen (fridge, microwave, hot plate). Unfortunately the internet went out on our 2nd day here which made it a bit harder to look things up... More 

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Portland OR
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at the El Acuario twice and each time was fabulous, Diane is simply the best and is helpful in every way...each room has a terrace and kitchen facilities and all with a view of the pool and surrounding gardens...it is centrally located (5 blocks from the bus station) but not noisey...it is a great bargin for Playa... More 

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Cork, Ireland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

We were in Playa del Carmen three times. We always stayed in this hotel and if we will ever come again we will definitely stay there again. Very helpful manager and friendly staff. Rooms are clean.Pool nice and refreshing. You can also do bbq. We love it. There was nothing we would complain about. Thanks to everybody in El Acuario

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victoria bc canada
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 3, 2015

This is such a great place to stay. It's a great way to explore all the hidden gems playa has to off without always being stuck on 5th ave. Easy walk to the bus station or the heart of the action. At night it's just quite dark around the streets. They don't have as many street lights around the Neighborhood... More 

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Port Colborne, Canada
Senior Contributor
21 reviews 21 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 26, 2015

We book the El Acuario every year! My only wish is that we were able to stay longer. Although the prices have gone up over the years, somewhat, it is still a great bargain. The rooms & hotel areas are kept very clean. The service is still great & most of the hotel staff have been there for many years... More 

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Oxnard, California
1 review
4 of 5 stars Reviewed January 14, 2015

Stayed 4 nights in November. Walking distance to the beach. Collectivo station around the corner. Helpful staff. Nice pool to cool off after touring the area. Liked all the food stands you'll find on the walk to the beach. Great to bring food back and enjoy in the patio by the pool. Dont pay for a mega resort if you... More 

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Chicago, Illinois
Contributor
20 reviews 20 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 27, 2014

This is quite a sleeper hotel. Great staff and clean rooms. Very private and close to everything. The wifi connection is sometimes slow, but that could be expected. I will definetely stay here again. Coffe early in the am.

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Cancun, Mexico
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 7, 2014

We have stayed here for quite many times about 10 or more times, we even bring our diver guests here and recommend it, we had not been able to come for several months to find the place was repainted and added so many great things, rooms changed and now each has a kitchenette which combines great with the close walking... More 

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Great Smoky Mountains National Park, Tennessee
Top Contributor
81 reviews 81 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 20, 2014

Well I just have to tell you that El Acuario keeps delivering customer service like it is on the menu! The colectivos are 2 minutes away, best whole pollo (poyo) aka chicken (grilled) with sides is 2 minutes away (110pesos with sides), some of the best cart food in the RM is very close by and you can walk to... More 

Was this review helpful? Yes 3
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