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All 199 Playa del Carmen hotels

El Acuario Hotel

Av. 25 Norte entre 2 y 4 Norte Col. Centro, Playa del Carmen, Mexico
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90%
Ranked #56 of 199 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Graphilosophy Jerusalem, Israel
  • Overview
  • Reviews (144)
  • Photos (91)
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  • Room tips (21)
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144 people have reviewed this hotel

Traveler rating
    85
    44
    13
    1
    1
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29
55
23
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Portuguese first
  • Spanish first
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English first
Jerusalem, Israel
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We stayed there for more than a month. We loved it. The manager made us feel at home and helped us with anything possible. The staff is so friendly and the place is very clean and everywhere you look you find little charming details. The kitchen at the suite was very well equipped. The Wi Fi fails sometimes, but it... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I stayed there and it was quite meh. The place was infested with ants, the staff spoke no English, the room took forever to cool down if at all, the wifi was poor at best, the shower either dripped or was so forceful that the 5 or 6 streams of water felt like they were shooting you... More

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Portland OR
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here from May 17 to June 14 while taking a Spanish language immersion class in a school 4-6 blocks away. I was a bit anxious during the planning stage because of so many uncertainties, but TA's reviews and e-mail exchanges with the hotel's manager assured me all would be well. And it was. I was in a room... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

We planned to stay there for two days, we stayed there for 5! This place is amazing!! The staff is great and takes care of the place and also very helpful. The room was very clean and equipped, we had a t.v, fridge,stove,air conditioner, ventilator and a separated room with toilet and shower that has hot water all the time.... More

Was this review helpful? Yes 2
Playa del Carmen, Mexico
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 20, 2014

Our first stay in the hotel was 2 years ago, when we were thinking about moving to Playa. We stayed for 5 months in the suite. When we decided to finally make the move, we came back to the hotel. As usual the service was excellent, Diane was more then helpful, and it was great to see everyone again (housekeeping,... More

Was this review helpful? Yes 2
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 16, 2014

Great spot for a traveler on a budget. Great location, near the beach and 5th Ave. Nice little pool. Rooms were OK. We had a bug problem in our room and our AC went out on the 2nd day, but was quickly repaired. Diane was great and very helpful. Would stay here again. Perfect location and nice little oasis.

Was this review helpful? Yes 1
Edmonton, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 19, 2014

We were so happy to find this wonderful little hotel. All we needed was provided either in the room or upon request. We also appreciated the money saved buying our own groceries for simple meals with the availability of the kitchenette in the room. Room was very plain, but everything worked fine. A number of the mattresses were changed out... More

Was this review helpful? Yes 2
Winnipeg, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2014

This is the 2nd year we stayed at the El Acuraio. We have always stayed at a different place every year. Always looking for the last minute good deal. We stayed at El Acuario last year and enjoyed it so much that we did the unthinkable. We booked a year in advance for the whole month of March 2014. And... More

Was this review helpful? Yes 2
Vernon, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2014

I seriously considered not writing this review as it's definitely not in my best interests to "let the word out"! After a hot day on the busy streets of Playa it was so nice to come back to this "haven" and cool off in the wonderful clean pool and have a cervesa on the chaisse lounge or hammock. The rooms... More

Was this review helpful? Yes 1
CLT
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2014

We had another great 3 month stay! Had several pleasant surprises...never ran out hot water even at peak "shower times," the new pillows were a treat too! This was the first time we stayed in a room with a kitchenette and we ate several meals "at home." So easy because groceries are within short walking distances. The location is super,... More

Was this review helpful? Yes 1
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Additional Information about El Acuario Hotel

Address: Av. 25 Norte entre 2 y 4 Norte Col. Centro, Playa del Carmen, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
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Also Known As:
El Acuario Hotel Riviera Maya/Playa Del Carmen, Mexico

91 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Swimming Pool Airport Transportation
Hotel Style
#2 Best Value Hotel in Playa del Carmen #53 Family Hotel in Playa del Carmen #53 Romantic Hotel in Playa del Carmen
Official Description (provided by the hotel)
El Acuario Hotel is a charming Caribbean hotel with only 12 rooms and one Suite. Located downtown Playa del Carmen, just a few minutes walk from the beach and the pedestrian shopping avenue. Beautiful, calm, relaxing, we offer an ideal environment for your family vacation or business trip! All our rooms are equipped with air conditioning, ceiling fan, cable TV, fridge (or kitchenette), table and chairs, private bathroom with shower, and a spacious terrace with hammock and view to the tropical garden and swimming-pool. The Suite is available for mid- to long-term rentals (minimum one month), and has one bedroom, 1.5 bathrooms, living room with sofa bed, dining room, fully equipped kitchen and large terrace with view to the pool. Common areas: large tropical garden, swimming-pool, barbecue and palapa area. Services: free coffee, wireless Internet, 24-hours front desk, laundry, concierge, massages. We look forward to receiving you!!! ... more   less 
Number of rooms
13

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