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All 197 Playa del Carmen hotels

Hotel Casa Ticul

3.5 of 5 Hotel   |   Avenida entre calle 38 y calle 40 lote 8 | Zacil Ha, Playa del Carmen 77710, Mexico
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93%
Ranked #40 of 197 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Catherineelizabeth22 Dublin
  • Reviews (547)
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547 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Cardiff, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here at the end of June 2014, there was constant building noise throughout the hotel all day long, sometimes to 7 or 8 p.m. I have put a personal video on Youtube showing the state of the hotel that I recorded with my Sony. The management here are taking a big gamble and living off... More

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Dublin
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a wonderful stay in Casa Ticul in June 2014! The hotel is a small boutique style with excellent, friendly staff, a lovely swimming pool, a great beach club and comfortable rooms. We stayed in the junior suite which had an amazing 4 poster bed, a nice bathroom with a good shower, a modern TV and DVD player with... More

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Houston, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have been back for 2 weeks, and we already can't wait to go back! Our last few Mexico and Caribbean vacations have been at all-inclusives, and the service here is unparalleled. Because it is such a small hotel, you get to know all of the staff, and they remember you and follow up with any requests promptly. Paola (the... More

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San Antonio, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014 via mobile

Stayed for 2 nites.Told before leaving that price paid was quoted incorrectly (by same staff on check in) and we needed to pay difference for both nites! Rate quoted was 75 usd and was prepaid on site but increased on check out to 80 usd per nite! Unbelievable! Also wi fi only works in lobby not rooms. Noisy mornings with... More

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Haifa, Israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 17, 2014

Positives: Very close to nice beaches. They have agreements with good beach clubs allowing to enter and get sunbed/umbrella. Very nice staff. Allowed us to check-out 2 nights earlier than booked. Gave good recommendations to restaurants around, and free drink coupons for those. Negatives: We got room with noise around. Most of the other rooms seem more quiet. Uncomfortable bed.... More

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2014

We were in Playa del Carmen for 2 nights for a friends wedding - she was getting married at the Royal. The hotel was perfect and very close to everything. It is right on 5th Ave which is the main strip in Playa del Carmen and was therefore within walking distance to everything, including the beach. The staff could not... More

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Netherlands
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 29, 2014

Very nice hotel at the quiet part of the busy main street although a bit of a walk after a night out. Overall service was excellent and breakast served on the roof top terrace was amazing. It was also great to have access to the beach clubs and avoid the busy public beaches. Highly recommended.

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A TripAdvisor Member
4 of 5 stars Reviewed April 28, 2014

We originally had 2 nights booked here but had such a nice time stayed another night. The staff are lovely and very helpful, the hotel is in a quieter part of 5th st so less tourists and venders to hassle. Other guests going out at night though can make it a little noisy. Rooms are nice, good size, comfortable and... More

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Oaxaca, Mexico
2 reviews
5 of 5 stars Reviewed April 28, 2014

I stayed at Hotel Casa Ticul with my boyfriend for four nights and we had a great time. Although the hotel is not on the beach side of the main walking street, they have a deal with a few other hotels and you just have to pay a minimum consumption, which is totally doable if you stay the whole day.... More

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Huntington Beach
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 2, 2014

Last time we were in Playa we toured this hotel and decided to try it this trip. The room was cute, spacious, had a great bed, AC and fan and a nice fridge. The location is on the north end of 5th Ave, which is perfect for getting to the beach, restaurants, shops, etc. if you have a car be... More

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yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

Thanks for the comment! It is true we are located in a perfect area for those who love the urban, walking down Fifth Avenue and pick the favorite restaurant for dinner. A few steps from the best beach clubs and best stores! More

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Additional Information about Hotel Casa Ticul

Address: Avenida entre calle 38 y calle 40 lote 8 | Zacil Ha, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Casa Ticul 3.5*
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Also Known As:
Casa Ticul Hotel
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style
#18 Romantic Hotel in Playa del Carmen #44 Family Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Sophisticated style with Mexican tradition – for adults only, this is a restful and exclusive hideaway in Playa del Carmen where tradition and modernity merge - making the ideal escape for couples looking for a romantic get-away. Casa Ticul is much more than just a hotel; it is a home away from home where our personalized service and warm atmosphere ensure a peaceful vacation. ... more   less 
Number of rooms
20

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