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All 198 Playa del Carmen hotels

Hotel Casa Ticul

3.5 of 5 Hotel   |   Avenida entre calle 38 y calle 40 lote 8 | Zacil Ha, Playa del Carmen 77710, Mexico
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94%
Ranked #27 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
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523 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntington Beach
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Last time we were in Playa we toured this hotel and decided to try it this trip. The room was cute, spacious, had a great bed, AC and fan and a nice fridge. The location is on the north end of 5th Ave, which is perfect for getting to the beach, restaurants, shops, etc. if you have a car be... More

Was this review helpful? Yes 2
yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

Thanks for the comment! It is true we are located in a perfect area for those who love the urban, walking down Fifth Avenue and pick the favorite restaurant for dinner. A few steps from the best beach clubs and best stores! More

Moscow, Russia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was looking for a boutique hotel that was quiet and cozy, and yet close to everything - and Casa Ticul was definitely the right choice! The hotel is clean, modern, nicely decorated and the service is great. It is located on the northern end of the 5th avenue, which is less crowded and has more hip & cool places.... More

Was this review helpful? Yes 1
yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

Thanks for the comment, our concierge-reception team is ready to help our guests for whatever you need. More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Casa Ticul came highly recommended from friends of ours who come to Playa del Carmen and stay here each trip. The hotel staff go out of their way to make sure you are comfortable and have everything you can possibly need. We enjoyed the free breakfast everymorning prepared by the two chefs (Two very nice ladies) which is served in... More

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yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

Thanks for the comment! When you think of staying in a boutique hotel on Fifth Avenue, it is because you are interested in knowing many beautiful places to Riviera Maya offers. Excellent holiday are a Mexican breakfast and some fun and cutural activity! More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff is very helpful and always promt to help and indicate tours and places to go. The location is great because is not in the middle of the night life but it's not far away, so you can rest quietly at night after having fun all day/night. The room is huge, and the breakfast is very good, every day... More

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yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

thanks for the comment! If it's true the advantage delicious Mexican breakfast start a perfect day, ready to do some of the many activities of the Riviera Maya More

Ajijic
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 11, 2014 via mobile

Fantastic location and very clean with all you need. Close to everything but away from the night time noise. The staff, Leslie and Paola on reception are welcoming and excellent employees. They give you lots of their time and everyone even the maids greet you with a pleasnt smile and hello. We are regulars and will continue to be.

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yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

Thanks for being part of our guest home certainly always makes us happy to see our guests when they return! More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2014

My husband and I needed an r&r vacation. This was the perfect place for that. It is elegant, beautiful and the staff is excellent. Both Barbara and Lesley made amazing suggestions that were not touristy. Loved the location....it is at the quieter end of the strip, which is really nice. Highly recommended.

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yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

Our reception team is always attentive to the needs of the guest making the guest feel pampered and at home. Thanks for the comment! More

Seattle, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2014

This place was amazing. It was packed with young hipsters, gays, and Europeans. That was exactly what we were looking for. The rooms are cool, the staff is really chill and helpful. This isn't a luxurious resort, but it had everything you need and is comfortable. The roof top breakfast was great. I even tried making their peanut salsa at... More

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yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

Being an adult only hotel the atmosphere is quite relaxed, the area favors us with excellent restaurants and trendy shops. Thanks for the comment More

Prescott, Arizona
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 7, 2014

My daughter and I just returned from a 6-night stay at Casa Ticul. I must qualify this review by saying that it was our experience and others may feel differently. I booked the hotel knowing that it was located on the far end of 5th Avenue, but had forgotten how long 5th actually is. Since most of our activities took... More

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yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

Thanks for the comment and suggestion. Distances in playa del carmen all be walking dependent taste of the person. We will consider the suggestion. More

New York City, New York
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 6, 2014

Playa Del Carmen was is in many guidebooks as a sleepy village by comparison to Cancun. Hate to think what Cancun is like. Playa is a big town and the one mile strip of Quinta Avineda is as loud, brash and tiresome a tourist trap as you'd find anywhere. But Casa Ticul is at the quiet northern end. And if... More

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yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

Playa del Carmen is the perfect vacation for those who like the easy life instead, walking distances, relaxed but chic atmosphere. Thanks for the comment! More

Morris, Illinois
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 3, 2014

We booked this hotel for return to Playa and the airport following an excursion into Belize and back. We arrived too late in the day to enjoy the hotel's location amenities, but did get a good restaurant recommendation from the front desk. The bed, shower and AC were fine; the problem was mosquitos in the room. My guess is that... More

Was this review helpful? Yes 1
yoyo68, Director de Relaciones con Clientes at Hotel Casa Ticul, responded to this review

Thanks for the comment, Our location in the Mexican Caribbean makes certain factors like mosquitoes on rainy days can not contralateral. so within our amenities we offer anti-mosquito thinking about the welfare of our guests. More

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Additional Information about Hotel Casa Ticul

Also Known As:
Casa Ticul Hotel
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico
Address: Avenida entre calle 38 y calle 40 lote 8 | Zacil Ha, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#18 Romantic Hotel in Playa del Carmen
#44 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Casa Ticul 3.5*
Official Description (provided by the hotel):
Sophisticated style with Mexican tradition – for adults only, this is a restful and exclusive hideaway in Playa del Carmen where tradition and modernity merge - making the ideal escape for couples looking for a romantic get-away. Casa Ticul is much more than just a hotel; it is a home away from home where our personalized service and warm atmosphere ensure a peaceful vacation. ... more   less 
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