The rooms were very beautiful and very clean. The bed was so comfortable, i slept amazing! The breakfast up on the gorgeous roof was a great way to start the day. The staff was so friendly, polite, and helpful. I have never recieved that great of service at a hotel. Staff helped me with anything from directions to handing me... more

My girlfriend and I stayed at Casa Ticul for three nights. The hotel is a little bit far from Playa del Carmen night spots, which could be either good or bad depending on what you like. I didn't like the location because it was a long walk to restaurants and it was very hot, and also made us feel kinda... more

Very helpful and friendly staff, clean rooms, super nice linen and comfortable beds. However, fans were either on/off rather than with dimmer. Location is quiet most of the time, but on Saturday night, the salon/day lounge in front of the hotel blasts its music into 2AM+. Could not sleep with windows & door closed. Asked Mgt to do something about... more

This is by far my favorite retreat. Playa del Carmen's best kept secret. Mexican hospitality truly defines the experience. Casa Ticul is the tranquility every vacation strives for... more

A group of grad students and physicians traveled from Michigan to volunteer at a local clinic. I was a bit nervous about where we would end up staying. However, right when I walked in the door, I knew I was one lucky girl!! The hotel is adorable, small, friendly, and very clean. Our group was spread all over 5th, and... more

Casa Ticul is the best option to stay in playa del carmen if what you are looking for is to be treated and feel as at home. the place is charming, the hotel personal is always looking forward to make your experience unique. you can walk to the beach or stay enjoying the beautiful swimming pool. enjoy!!! more

We loved staying at Casa Ticul. Being on the North end of 5th Ave, it was quiet and very relaxing. The beach was close by and the rooms were clean and very comfortable. The staff were excellent in arranging anything we wanted. The breakfast was small, but acceptable, but we had to pay 3 dollars for it. We would stay... more

this was our first time to mexico and we were'nt sure what to expect. we stayed in this hotel on our way back to cancun to catch our plane. the staff was excellent. she made sure we had a reputable ride back to the airport and helped us with info on finding a atm machine and even had pepto for... more

we stayed for 2 nights to explore cozumel and playa abit befroe heading south to a more rustic adventure in tulum.... this place is great, super nice, clean, comfy and staff very nice and helpful, i also agree with all the other comments about the location. overall a great place would def stay again, and if you are staying durin... more