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All 201 Playa del Carmen hotels

Hacienda Tres Rios

4.0 of 5 Resort (All-Inclusive)   |   Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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Hacienda Tres Rios
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Ranked #57 of 201 Hotels in Playa del Carmen
A recent review
4 of 5 stars Reviewed December 29, 2011
CRAE0457 Portland, Oregon
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2,860 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hacienda Tres Rios
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Portland, Oregon
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 29, 2011

The Hacienda Tres Rios resort was very nice. The rooms were larged and the grounds were beautiful. The amenities were the best...especially the cenotes and kayaking. We love the eco friendly environment. The beach wasn't as nice as other places along the coast but the pool and cenotes more than made up for it.

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Greenville, South Carolina
2 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 28, 2011

This is my third visit to Tres Rios, I am actually in room 4318 as I type this. Wanted to get an honest review out as things are fresh on my mind. So you understand my view point my wife and I travel outside of the US more than 3 times a year, so we are tough but fair when... More

Was this review helpful? Yes 12
Oak Hill, VA
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 27, 2011

My husband and I just returned from a 5 day trip to Hacienda Tres Rios. This resort is drop dead gorgeous, but what really makes the resort is all the wonderful people that work there. Everyone smiles and says hello and the young people that run the activities should get an award for patience. We especially enjoyed the bike tour,... More

Was this review helpful? Yes 1
Sunnyvale, California, United States
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 24, 2011

We had a wonderful time at this resort. I have read the reviews and the positive ones are right on, the negative ones are short sided. It is obvious people did not do their homework while at the resort. This is phase 1 of a 4 phase project. When complete there will be a beach bar, adults only section, marina,... More

Was this review helpful? Yes 12
Pottsville PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 19, 2011

My girlfriend and I have stayed in villas in Tuscany and simple fishing lodgings in the Florida Keys, along with a whole host of other places each charming in their own special way. Recently, we received a weeks long stay at the Tres Rios as a gift, and to tell you the truth, we would have probably had a better... More

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Panama City Beach, Florida, United States
Contributor
13 reviews 13 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 19, 2011

Was able to tour this property on a recent trip and eat in one of the restaurants. Everything I could have imagined. Food was amazing did a tasting menu and everything from presentation to taste was first class. The resort is beautiful with a very authentic Mexican design and feel to it. The outside area has great views with amazing... More

Was this review helpful? Yes 1
Randburg, South Africa
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 14, 2011

I stayed at 3-rios as part of a business trip. As always, I assess whether or not I would bring my wife. The answer is "no!". If you're a family with kids, the hotel offers several pools, wonderful kids club and excellent food. But for a Honeymoon or hard earned fun, the hotel lacks appropriate sophistication. For instance, after 7pm... More

Was this review helpful? Yes 5
Panama City Beach, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 13, 2011

The Hacienda Tres Rios Resort is an absolutely amazing property that exists in harmony with its natural surroundings. These luxury suites are beautifully appointed and quite spacious. The resort is located on over 300 acres of natural beauty and wonder from its plant species to its indigenous animal life that inhabits the area. This is a great resort for everyone... More

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Victoria, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 9, 2011

I was expecting more from this place. The buffet was good except it was the same every day; for breakfast that is. A bit overlooked. The Mexican food on any buffet was great tasting. The waiters and waitresses need more training in their assigned duties. It seemed sometimes they were falling over each other to get things done. Looked a... More

Was this review helpful? Yes 3
Washington DC, District of Columbia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 6, 2011

My wife and I had two excellent meals at the Tres Rios restaurant located to the right of the main resort entrance. The type of cuisine varies based on the days when open. The meals were creative, well presented, and cooked just right. Service was very attentive but not overbearing. I highly recommend this restaurant where Carlos is the Captain.... More

Was this review helpful? Yes 3
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Additional Information about Hacienda Tres Rios

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hacienda Tres Rios 4*
Number of rooms: 273
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Also Known As:
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico

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