Hacienda Tres Rios (Riviera Maya/Playa del Carmen, Mexico) - Hotel Reviews

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Amenities:

Beach Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#21 Romantic Hotels in Playa del Carmen

#29 Top resorts Hotels in Playa del Carmen

#30 Luxury Hotels in Playa del Carmen

#38 Family Hotels in Playa del Carmen

#41 On the Beach Hotels in Playa del Carmen

Price Range: $$$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Luxury and sustainability create unforgettable vacation experiences at Hacienda Tres Rios, an all-inclusive resort located in the heart of the Riviera Maya. Nestled in a 326 acre pristine nature park, this natural paradise boasts three fresh water rivers and 10 cenotes (natural occurring sinkholes) and is home to over 90 species of fauna and 120 species of flora. Hacienda Tres Rios resort brings together luxurious accommodations, gourmet dining and a wealth of activities on the shores of the spectacular Caribbean Sea in the Riviera Maya.The resort's 273 spacious suites feature a modern design inspired by the Mexican hacienda style. Each suite features 300 thread-count Egyptian cotton linens, extra thick luxury mattresses and a pillow menu. Most suites also have a Jacuzzi for two and spectacular views of the Caribbean Sea. Designed to ensure you never run out of dining choices, Hacienda Tres Ríos resort offers countless options; private dining alternatives, a sommelier (wine steward), 24-hour room service and a variety of specialty restaurants ranging in taste from Italian and Mexican to French and Asian cuisine. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Travelocity, BookIt.com, Splendia, Agoda, Amex, Otel, Olotels, Expedia, Cheap Tickets, Priceline and HotelsClick so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Hacienda Tres Rios Hotel Playa Del Carmen; Hacienda Tres Rios Hotel; Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico

Write a Review

1,553 reviews from our community

See which rooms travelers prefer - 335 traveler tips

nnjtriguy

Wayne, New Jersey

1 review

9 helpful votes

“Loved it soo much, we committed to returning in 2010!!”

Reviewed April 12, 2009

First to set conext, we live in the NY metro area and are a well-traveled family with kids, 11, 8 and 6; we've been to Cabo, AZ, FL, CA, NY, IL, NH and so on. All in all, this is a first class resort that deserves 5 stars but is a few minor tweaks and months from getting there. The... More

Was this review helpful? Yes 9

Problem with this review?

yennie80

7 helpful votes

“I was so impressed that I'm already planning my trip for next year :)”

First let me start off by saying that this resort was one of the best that I've been too. Everything was excellent. Cons: 1) RCI told me that the place was new; however, by the time I went with my friends that everything would have been completed. The reality is that it was still under construction so many of the... More

Was this review helpful? Yes 7

amyk525

new haven

2 reviews

Reviews in 2 cities

“An enjoyable getaway for all ages”

We just returned from a 5 day stay at the lovely Hacienda Tres Rios. I wasn't sure what it would be like traveling with my mom, two 15 year olds and a 5 year old, but everyone loved their version of the trip. Mom and I enjoyed a few quiet moments by the incredible pools while my 5 year old... More

Was this review helpful? Yes 4

evergreenbeachlover

Colorado

8 helpful votes

“Fabulous week in a very special place”

Reviewed April 8, 2009

LIke many others writing recent reviews, we had our reservations for months (since before they opened, in our case), and have been avidly reading the reviews since last fall. This was our first time taking our kids to Mexico, and we were anxious for the experience to be a good one for everyone. We could not have been more pleased.... More

Was this review helpful? Yes 8

raakheesri

Texas

“Beautiful, Luxurious, Relaxing, Brand New Resort with Fabulous Staff!”

Reviewed April 7, 2009

My husband and I and our 19 month toddler just returned from a 6 day vacation at Tres Rios, and we could not have been happier with the beautiful hotel and wonderful staff. Our vacation began after a short 25 min drive from the airport to be greeted by our first names and champagne (apple juice for baby) and cool... More

emptynesters38

Boston, Massachusetts

Contributor

15 reviews

10 hotel reviews

Reviews in 12 cities

111 helpful votes

“Pleasant and peaceful vacation at the Hacienda Tres Rios”

Reviewed April 6, 2009

My wife and I and another couple spent an enjoyable week at Hacienda Tres Rios the last week of March, 2009. Once we made our reservation, we anxiously looked at the reviews and forum posts on Tripadvisor and were amazed and concerned about the range of reviews and the contrast between the submissions. We have therefore submitted a longer than... More

mom554

Wilmington, De

“Wonderful Resort”

Reviewed March 30, 2009

My husband and I just got back from a 3 day week end. We loved everything about this resort. It was relaxing and with out a doubt a true top of the line resort. From the moment we checked in with Christian at the door and Gina on the front desk we felt welcomed and accomandated The food and service... More

ChicaDulce131

The Woodlands, Texas

Reviewer

4 reviews

Reviews in 4 cities

13 helpful votes

“What a treat!”

Reviewed March 25, 2009

I just returned from Hacienda Tres Rios with my husband and nine year-old daughter. Initially, we had booked a 5 nights’ stay at RIU Playacar, but after two nights, we had experienced quite enough, and asked if they would refund our remained 3 nights. Luckily, they agreed and we quickly booked 3 nights at Hacienda Tres Rios. Upon arriving at... More

mgangels

Newmarket

12 helpful votes

“Great and getting better every day!”

Reviewed March 24, 2009

Just returned from a family holiday and we had a wonderful exerpience. There were 17 of us in total ranging in age from 72 to 18months. Everyone had a great time! The resort is smaller and we appreciated that after a number of years of family resorts that are massive sites where you can spend forever walking from one place... More

Was this review helpful? Yes 11

Moe_n_Noah

Muskego, WI

“Almost, but not there yet”

Reviewed March 23, 2009

At times wonderful, at times very poor. Consistently inconsistent. On the other hand, the staff were all very friendly, very helpful, and very happy. Despite holding itself out as one of the high-class all-inclusive resorts, the Tres Rios is not there yet. It may get there, but it has a lot of work to do. The quality of staff they've... More

Was this review helpful? Yes 5

Dear Guest thank you for your review, we appreciate that you pointed out the positives as well as the parts of the hotel you felt needed work. Regarding the wine situation, house wines and certain domestic and international brands are included, however some guests request prime collections or harvest that we have made available at an additional cost. Both Merlot... More

1,211-1,220 of 1,553 reviews

« 1 ... 121 122 123 ... 156 »

Trendy Iberostar Grand Hotel Paraiso 2,115 reviews	Family-friendly The Royal Playa del Carmen 6,293 reviews	Romantic Sandos Playacar Beach Resort & S... 4,290 reviews	Luxury Banyan Tree Mayakoba 741 reviews
ABS:HotelCheckRates-d647536?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d530483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d153378?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d1218761?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Sunset Fishermen Spa & Resort 364 reviews	Grand Velas Riviera Maya 736 reviews	Playacar Palace 1,364 reviews	Maya Villa Condo Hotel & Beach C... 188 reviews
ABS:HotelCheckRates-d275866?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1204526?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d155824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1488864?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Fairmont Mayakoba 903 reviews	The Royal Haciendas 906 reviews	Secrets Maroma Beach Riviera Can... 4,775 reviews	El Taj Oceanfront & Beachside Co... 567 reviews
ABS:HotelCheckRates-d574376?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d651166?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1007582?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d659080?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Hacienda Tres Rios

Hacienda Tres Rios

1,553 reviews from our community

Flexible dates? Try different dates for Hacienda Tres Rios

Been to Hacienda Tres Rios? Share your experiences!

Hotel Summarization (Beta)

What travelers say

What travelers search

Additional Information about Hacienda Tres Rios

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Playa del Carmen

Hotels around Playa del Carmen