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All 186 Playa del Carmen hotels »

Hacienda Tres Rios

4.5 of 5
Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Hotel amenities
Ranked #51 of 186 hotels in Playa del Carmen
4.0 of 5 stars 738 Reviews
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738 reviews from our community

What travelers say about this hotel
  • Very good(46)
  • Time share(45)
  • Room service(43)
  • Mexican restaurant(40)
  • Chef Oscar(28)
  • Beach bed(28)
  • Pool area(26)
  • Sports bar(24)
  • Fire show(21)
  • Great food(19)
Traveler rating
    416
    148
    87
    42
    45
Only show reviews for Family (282) | Couples (322) | Business (18)
Date Rating
Tamara D
Port Stanley, Canada
1 review
5 of 5 stars Reviewed February 22, 2012 NEW
1
person found this review helpful

My husband has traveled to Mexico before, but this was my first trip, and I have to say in no uncertain terms that I was completely and utterly blown away! We just got home today, and already are planning our next trip here! Everything about our stay was exceptional—from the food to the beaches, the activities, etc., but what makes... More

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SBG0429
Eastern Washington
Contributor
11 reviews
4 helpful votes
5 of 5 stars Reviewed February 21, 2012 NEW
1
person found this review helpful

We stayed here for a week in Feb. We had a great stay and can't say enough good things about it. Our favorite restaurants were in no particular order were the Italian, Mexican and then the outside grill. We loved the Martini Bar and Coffee Shop. We spent most of our days being taken care of by Jose the beach... More

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Kimberly R
Mississauga, Canada
1 review
5 of 5 stars Reviewed February 19, 2012 NEW

We have spent our vacation in this resort two years in a row now. We would sure come back again in a year or two. This resort defines luxury, beauty, and relaxation. The people working there are very friendly and helpful. All the food and drinks they serve are great. The activities they offer are all fun and full of... More

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Ned C
Denver, Colorado
1 review
4 of 5 stars Reviewed February 19, 2012 NEW

Congratulations!!, this resort is amazing, they did an excellent work from cleaning to entertainment, i really liked it, i only had 2 problems, the beach ( wich was dirty) and kotori restaurant, the food and the service is slow. I recomend the italian restaurant,the food is delicious and the staff is really friendly and attentive. Definitely the best restaurant at... More

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Sally D
Hersham, Surrey, UK
2 reviews
1 helpful vote
5 of 5 stars Reviewed February 19, 2012 NEW
2
people found this review helpful

Tres Rios is beautiful, luxurious and fun...we enjoyed one of the most relaxing holidays we've ever had in this lovely setting. Great swimming pools and activities if you want, but also peaceful areas to relax, especially the super-comfortable 4-poster beachbeds - somehow, there was always at least one available! Although the sand is darkened by the silt from the rivers... More

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Oneskipper
Circleville
2 reviews
5 of 5 stars Reviewed February 18, 2012 NEW

We do get to travel to many resorts in Mexico and truly enjoyed this resort. The pillow top mattresses were so comfortable. The fact that you were not limited to number of times to restaurants and no need for reservations was fantastic. Food and service in restaurants was friendly and service in all respects was great. Our favorite waiter was... More

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GJF6322
Seattle, Washington
2 reviews
4 of 5 stars Reviewed February 18, 2012 NEW

I very much enjoyed my stay and the hotel is beautiful and in a wonderful setting. Service was very spotty such as being told on website that as an all inclusive resort snorkel gear and kayaks would be available but when we were there they keep equipment under lock and key and only allow usage when on their cenote tours... More

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Laurie O
Aubrey, Texas, United States
1 review
6 helpful votes
5 of 5 stars Reviewed February 14, 2012
7
people found this review helpful

Everyone we talked to did not want to go home. We have been to resorts all over the world. This is the one we will go back to. If you chose to go All Inclusive, there a tons of things for you and your family, including children to do. You would never have to ask yourself, what could we do... More

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jlevymd
Livingston, New Jersey
2 reviews
1 helpful vote
5 of 5 stars Reviewed February 13, 2012
1
person found this review helpful

Returned to tres ríos 10 months after my daughters' wedding there. The staff remembered my group and made us feel at home. Rooms are spotless, and the entire hotel is constantly being cleaned. Service comes with a smile; front desk can be slow, but relax; you are on vacation... Beach is real nice, but the nature reserve section is breath... More

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James C
Durango, Colorado
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed February 12, 2012

My wife and I planned our first big vacation in 7 years and decided to go to Playa to Hacienda Tres Rios. We went in the end of October feeling thinking hurricane season would be over and chances of getting caught in one would be low (we were in a hurricane in on our honeymoon in Cabo San Lucas). Unfortunately... More

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Hacienda Tres Rios Also Known As

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Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico

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