First off, the resort itself is very nice and the food was very respectable! In regards to the Time Share, you will be cornered multiple times and they say it will last 90 minutes....it lasts 3-4 hours. We caved and purchased the timeshare/ travel club membership and were promised that we could cancel within 5 days. On day 3, I... More

This place is amazing; The facilities are ecofriendly, great view, with cenotes inside the property. But there are two things that deserve particular mention, one is the service (all the staff treat the guest in a way that makes you feel special) and the food (God...). We have to return to that place again. More

This resort practices what it preaches with regard to sustainability. The resort's stewardship of the mangroves, unique cenotes and critters that live on the reserve is notable. The activities like kayaking and snorkeling and nature walks are easy for people of all abilities, but still fun and truly interesting. The pool is saline, and doesn't irritate your skin. I noticed... More

The whole expierance was great, the staff very attentive the food was great in all the resturants. The drinks were good. (a larger beer selection than Carona or Carona light would be nice) The activities were fun. Plan to return again one day. More

Our 6th tip to TR in 4 years and it keeps getting better each time. As owners we stay in the Condo building which now how has Butlers on site. you get to check in here, not at the main building. same with check out. These guys were great, Benito, Juilo and Francesco. They caterted to our every need and... More

The thing I like most about Hacienda Tres Rios is the staff. The food is spectacular, the amenities are luxurious, and the view (up to watch the sunrise every morning) is breathe taking. But I believe the best part, after three trip to H3R is the staff. They are always very friendly and accommodating. Samuel greets us as if we... More

We wanted the best to celebrate our first wedding anniversary and we had it. We enjoy the service, the food,the nature, and the activities. We want to thank Jessica (hostess) for receiving us every morning for breakfast ,chef Angel for the beautiful carvings fruit lessons, chef Euclides for the delicious mayan food and also the annimation team which gave us... More

Where do I begin? This was our 3rd trip to Tres Rios! It's our 2nd home and our 2nd family. Samuel meets us at the door like he is our long lost relative with a kiss on each cheek. We hear things like welcome home when we walk in. The guys at the pool like Bautista wait on you hand... More

I´m actually still here at room 4219 on a 3 nights trip with my wife. After 2 days I can tell you I haven´t had the best experience at all. I´ve been to other all-inclusive hotels in the same area for the same price or cheaper and all of them are way much better. Here are some of my experiences:... More