We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda Tres Rios

Certificate of Excellence
Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hacienda Tres Rios
View Map
Add Photo Write a Review

3,924 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Clarkston, Washington
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent stay.. Thanks Oscar and his staff for amazing Dinner. Thank you Sergio and Santiago for excellent service around pool and for being so much Fun! Great spa services from Rossy, Josefina, Rosanie! Julia, Ama de room care, rose pedals and rose bath..Also Ana thank you! Thank you for everything to our Butler ..your amazing.. Everyone made our Wedding Anniversary... More 

Helpful?
Thank janlovesmike2003
Surrey, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I arrived back home yesterday after a wonderful week in Mexico at Hacienda Tres Rios. The resort was amazing. Great service, delicious food and very friendly and fun staff. There are so many activities you can do at this resort: They offer a Spanish lesson everyday, which my boyfriend and I did twice. Heriberto and Raul were some of our... More 

Helpful?
Thank Laura F
Grants Pass, Oregon
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This resort is gorgeous, from the drive in, to the spacious, beautiful lobby. Upon arriving you know you have made a great choice. The check in staff is very helpful, we arrived way early, even though our check in time wasn't until 3 pm they gave us our all inclusive arm bands early and allowed us to change in the... More 

Helpful?
2 Thank davidshauna
Acworth, Georgia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When we arrived at the nice hotel entrance, we were greeted by Erick and he took our luggage and had it delivered to our room. Check in was easy and before we knew it we were in our beautiful room, luggage delivered, changed and headed to the beach! We ate that night in Portabella and the meal was very good.... More 

Helpful?
1 Thank Susan H
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Hacienda Tres Rios has multiple restaurants to choose from. The Chef's table is a private setting in the kitchen. Around $100.00 US for a couple. Includes a seven course meal with your choice of wine. Gilberto is a phenomenal waiter! Exceptional food and service. Gluten free meal served!

Helpful?
1 Thank Wyn R
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Went here just me and my mom. We loved the pool area, the spa was great and relaxation all around. Our favorite part was the daily yoga or Pilates classes with Jorge. He was friendly and fun. This is not a place if you are looking for a big nightlife scene but was perfect for me and mom. We did... More 

Helpful?
1 Thank RedneckOutdoorAdv
Murfreesboro, Tennessee, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent a week with friends. We began by calling it "Our Adventures in Paradise". The property itself is very beautiful and clean. The staff was extremely courteous and attentive. We stayed at the La Harencia building which had it's own Butler staff, Victor, Jorge, and all the others on the staff greeted us each day with smiles and took care... More 

Helpful?
Thank Gary M
Wilmington, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Again we had a great time, staff were excellent , food was very good, and with our upgrade to the La Herencia the butlers took very good care of us. Each day they asked what we wanted to do, were we wanted to eat, and made all the arrangements for us and had places reserved at the pool for us.... More 

Helpful?
Thank 748don
Sagamore Hills, Ohio
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent a week at Hacienda Tres Rios with my husband and 2 kids, ages 6 and 8. Property- very beautiful and well taken care of. Employees constantly working to make it look beautiful. Beach pretty much non existent. But you can walk past other resorts without too much hassle. Always could find a chair or bed on the beach. You... More 

Helpful?
1 Thank Shannon N
Cancun, Mexico
1 review
5 of 5 stars Reviewed 1 week ago NEW

Our waiter, Gonzalo, at the Portobello Italian Restaurant did an excellent job for us tonight at dinner. I would be very pleased if he is our waiter again. He attended to all, our needs promptly and courteously.

Helpful?
Thank amyct2016
Questions? Get answers from hotel staff and past guests. Ask a question

2,823 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2383)
Viewed
Family/play areas (50)
Viewed
Hotel & grounds (399)
Viewed
Pool/beach area (561)
Viewed
View from room (102)
Viewed
Room/suite (228)
Viewed
Bathroom (15)
Viewed
Dining (189)
Viewed
Business center/function rooms (3)
Viewed
0:16
Videos (1)
Viewed
Other (835)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (408)
Viewed
Adults' Pool (18)
Viewed
Amenities (6)
Viewed
One Bedroom Suite (85)
Viewed
Restaurants and Bars (18)
Viewed
Studio (47)
Viewed
The Hotel (110)
Viewed
Two Bedroom Suite (124)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (3)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
4.0 mi away
The Royal Haciendas, All Inclusive, All Suites Resort
The Royal Haciendas, All Inclusi...
#43 of 204 in Playa del Carmen
4.5 of 5 stars 2,213 reviews
1.8 mi away
Fairmont Mayakoba
Fairmont Mayakoba
#14 of 204 in Playa del Carmen
4.5 of 5 stars 2,241 reviews
1.9 mi away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#4 of 204 in Playa del Carmen
4.5 of 5 stars 1,386 reviews
Show Prices
Show Prices
Show Prices
6.4 mi away
The Royal Playa del Carmen
The Royal Playa del Carmen
#7 of 204 in Playa del Carmen
4.5 of 5 stars 12,352 reviews
2.3 mi away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 204 in Playa del Carmen
4.5 of 5 stars 2,123 reviews
1.3 mi away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 204 in Playa del Carmen
5.0 of 5 stars 1,207 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay