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All 201 Playa del Carmen hotels

Hacienda Tres Rios

4.0 of 5 Resort (All-Inclusive)   |   Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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Hacienda Tres Rios
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Ranked #61 of 201 Hotels in Playa del Carmen
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2,914 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Everything was above and beyond, once again! April was out daughter's wedding which turned into a fairy tale dream wedding. This time we celebrated a birthday with family as well. The scenes were extraordinary and the venues for our"special" birthday dinner absolutely stunning! Our hats are off to Sammy Vargas, the main man. He greeted us with amazing smiles and... More 

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San Diego, California
Contributor
11 reviews 11 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I wasn't impressed with the service nor the food. I was going to stay there for 4 nights but ended up staying only one night. Too far from cancun and too big for my taste. Had terrible experiences at the bar and one of the restaurants and no one seemed to care.

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Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hacienda Tres Rios is "Endless Luxury." The Hotel gives you a teaser taste of what you will enjoy a either a member, or better an owner. Staff are curteous and attentive to your needs, the quality and diversity of the food fantastic, and the resort amenities amazing. Yes you will have the opportunity of a "time share presentation" but they... More 

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Mexico City, Mexico
2 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

Bad food (impossible to eat bad pizza, burgers, wings, hot dogs? Not in this place. Worst buffet ever) No premium wines and liquors. Cheap bottles Most important, The service sucks, from the front desk, concierge until pool and restaurants.

Was this review helpful? Yes 1
Detroit, Michigan, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Had a great time all last week at Tres Rios! Property is well maintained with plenty to do for adults & kids. Enjoyed activities such kayaking, Sailing, snorkeling, biking and walking around the resort with the family. Overall food quality is good with their Mexican restaurant (El Alebrije) being excellent at what it does. Chef Olga adds a magical touch... More 

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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Wonderful all-inclusive resort for the family or couples. We've been taking our kids since 2012 and they love the freedom to explore and enjoy the facilities around the pools and beach. Staff are great and food is good!

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Vincennes, Indiana
1 review
4 of 5 stars Reviewed 5 days ago NEW

Had a blast during our trip at this facility, not very crowded, MOST of the workers are courteous. Special kudos to Arely from coffee shop who makes magnificent espresso and capuccino, also to Pascual fr same area. My special thanks to Angel fr the hacienda grill, very nice person, made us feel comfy esp with a toddler in tow, great... More 

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Brooklyn, New York, USA
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Went here with my girlfriend since we had a trial week run..all we had to do was go to a mandatory 2 hour presentation for a time share. . We were here last may for a week. As far as hotels go it was beautiful. Awesome pool, great service and the food was amazing to. can't really say anything negative... More 

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Boise, Idaho
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful attitude by all who waited on us. Special mention to Diana who guided us on bike and kayak tour. Also Jerry who guided our snorkel tour and gave Spanish lessons. Arely was great in the coffee bar! Overall the food was excellent! Don't miss the tenderloin beef in the Mexican restaurant! Very special time!

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POS, Trinidad
1 review
3 of 5 stars Reviewed 1 week ago

The Excellent...The Kids Club activities of the hotel had my daughter wanting to go everyday. Thank you Ximena for your dedication and patience! My daughter even chose to spend her birthday with them. The Good...The image and the up keep of the hotel is good. Not sure if it was because the daughter of hotel owner got married during my... More 

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Additional Information about Hacienda Tres Rios

Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hacienda Tres Rios 4*
Number of rooms: 273
Reservation Options:
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Also Known As:
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#28 Top resorts Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#37 Family Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
#49 Romantic Hotel in Playa del Carmen

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