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All 184 Playa del Carmen hotels »

Hacienda Tres Rios

4.5 of 5
Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Hotel amenities
Hacienda Tres Rios
Ranked #50 of 184 hotels in Playa del Carmen
4.0 of 5 stars 895 Reviews
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895 reviews from our community

What travelers say about this hotel
  • Very good(54)
  • Time share(53)
  • Room service(51)
  • Mexican restaurant(43)
  • Beach bed(34)
  • Pool area(30)
  • Chef Oscar(29)
  • Sports bar(26)
  • Kid Club(22)
  • Fire show(22)
Traveler rating
    506
    184
    101
    49
    55
Only show reviews for Family (353) | Couples (375) | Business (19)
Date Rating
Murfreesboro, Tennessee, United States
1 review
5 of 5 stars Reviewed May 24, 2012 NEW

This is one of the best resorts we have ever had the pleasure to stay. Very beautiful, clean and ecofriendly, with lots of activities to partake in. The pool is enormous, there is kayaking and snorkeling, cenotes on sight and transportation to other local attractions such as Mayan ruins and ecofriendly water parks. The staff is very friendly and makes... More

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Bel Air, Maryland
1 review
1 of 5 stars Reviewed May 23, 2012 NEW

First off, the resort itself is very nice and the food was very respectable! In regards to the Time Share, you will be cornered multiple times and they say it will last 90 minutes....it lasts 3-4 hours. We caved and purchased the timeshare/ travel club membership and were promised that we could cancel within 5 days. On day 3, I... More

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Mexico City
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2012 NEW
2
people found this review helpful

This place is amazing; The facilities are ecofriendly, great view, with cenotes inside the property. But there are two things that deserve particular mention, one is the service (all the staff treat the guest in a way that makes you feel special) and the food (God...). We have to return to that place again. More

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Denver, Colorado
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 20, 2012 NEW
2
people found this review helpful

This resort practices what it preaches with regard to sustainability. The resort's stewardship of the mangroves, unique cenotes and critters that live on the reserve is notable. The activities like kayaking and snorkeling and nature walks are easy for people of all abilities, but still fun and truly interesting. The pool is saline, and doesn't irritate your skin. I noticed... More

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George Town, Grand Cayman
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

The whole expierance was great, the staff very attentive the food was great in all the resturants. The drinks were good. (a larger beer selection than Carona or Carona light would be nice) The activities were fun. Plan to return again one day. More

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Freehold NJ
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 14, 2012
3
people found this review helpful

Our 6th tip to TR in 4 years and it keeps getting better each time. As owners we stay in the Condo building which now how has Butlers on site. you get to check in here, not at the main building. same with check out. These guys were great, Benito, Juilo and Francesco. They caterted to our every need and... More

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See 2 more reviews by joanne1120 for Playa del Carmen
Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2012
1
person found this review helpful

The thing I like most about Hacienda Tres Rios is the staff. The food is spectacular, the amenities are luxurious, and the view (up to watch the sunrise every morning) is breathe taking. But I believe the best part, after three trip to H3R is the staff. They are always very friendly and accommodating. Samuel greets us as if we... More

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Guadalajara, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2012
1
person found this review helpful

We wanted the best to celebrate our first wedding anniversary and we had it. We enjoy the service, the food,the nature, and the activities. We want to thank Jessica (hostess) for receiving us every morning for breakfast ,chef Angel for the beautiful carvings fruit lessons, chef Euclides for the delicious mayan food and also the annimation team which gave us... More

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Washington, Mi.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

Where do I begin? This was our 3rd trip to Tres Rios! It's our 2nd home and our 2nd family. Samuel meets us at the door like he is our long lost relative with a kiss on each cheek. We hear things like welcome home when we walk in. The guys at the pool like Bautista wait on you hand... More

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Monterrey, Mexico
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 12, 2012
3
people found this review helpful

I´m actually still here at room 4219 on a 3 nights trip with my wife. After 2 days I can tell you I haven´t had the best experience at all. I´ve been to other all-inclusive hotels in the same area for the same price or cheaper and all of them are way much better. Here are some of my experiences:... More

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Hacienda Tres Rios Also Known As

  • Hacienda Tres Rios Hotel
Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico

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Hacienda Tres Rios
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