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All 198 Playa del Carmen hotels

Hacienda Tres Rios

4.5 of 5 Resort (All-Inclusive)   |   Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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Hacienda Tres Rios
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Ranked #56 of 198 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
robinhffmn Dallas, Texas
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2,375 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (496)
Date | Rating
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English first
Boca Raton, Florida
1 review
2 of 5 stars Reviewed yesterday NEW

Went to this resort with a group of friends last week. My girlfrined and I arrived a day early and got a bad vibe from the start. As we looked looked around all we could see is a bunch of old people hanging around the pools and beaches with thier grandkids. We had a few conversations with some people asking... More

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Dallas, Texas
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This is our fifth year visiting Tres Rios and as usual we had a wonderful vacation. The staff are so friendly and go out of their way to make sure we have an enjoyable and relaxing time; especially Samuel, Oscar, Gregorio, and Andrina! Even when problems occur they quickly address the issue and ensure we are satisfied. When we visit... More

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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

It was such a delight! I attended a wedding and the staff was just fantastic! Had a great time, the hotel is beautiful, the beach is amazing and as of the wedding I was part of: Christy, Dany and Guillermo just made the difference! Thank you so much!!

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2 reviews
2 of 5 stars Reviewed yesterday NEW

We recently stayed at Tres Rios and were very disappointed. From the time we checked in and found out they only had one of our two rooms. Matoya at the front desk did not seem the least bit phased by this. Said that he could send our three children (age 10, 14 & 17) on a 45 min shuttle to... More

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1 review
4 of 5 stars Reviewed yesterday NEW

Jaime the waiter and Oswaldo the bell boy provided exceptional and professional service with a smile. Their consistent friendly help throughout my holiday made all the difference to me feeling welcome.

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Mesa, Arizona
1 review
3 of 5 stars Reviewed 2 days ago NEW

we went to hacienda tres rios for our wedding anniversary , it was a good experience swimming i n the cenotes , the staff was excellent especially at the hacienda grill and the il forno pizza thanks to fermin, Janet-hostess and Jesus- captain , ,we would like to thank them for the great service they gave us.things we did not... More

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Alameda, California
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Thank you to all at Hacienda Tres Rios for a fabulous stay. Our family stayed in La Herencia and thoroughly enjoyed the luxurious surroundings, wonderful cuisine, and peaceful atmosphere. Chef Oscar's return was a nice surprise. The wait staff seemed once again to be very happy in their jobs, and greeted us as if we were old friends returning to... More

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Loves Park, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

We went to Hacienda Tres Rios for our annual vacation to get away from the cold and snow. It was a wonderful vacation as usual. Very relaxing, wonderful food and fun things to do. The rooms are beautiful and the staff can't do enough for you. We would like to especially thank Carlos, our Bell Boy, Mirsa, our Hostess at... More

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Chesterfield, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything was very concise, the staff was friendly and helpful, and the resort is awesome. So many family activities that you can take part in, that you don't have to leave the resort. Be adventurous and try as many things as possible. Would go back in a heartbeat!

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Balzac, Alberta, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great beds, great food, friendly staff, fabulous pools, fun activities, excellent resort. I'd also like to give 5 STARS to the following people, who stood out to us and helped make our stay even more memorable and enjoyable: Gaudencio (Area - Isla) was AWESOME!!!!!!!!!!!! Diana & Julieta (Area - Kids Club) were excellent and our child LOVED Kids Club! Guadalupe... More

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Additional Information about Hacienda Tres Rios

Also Known As:
Hacienda Tres Rios Hotel Playa Del Carmen
Hacienda Tres Rios Hotel
Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
Address: Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#37 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hacienda Tres Rios 4.5*
Official Description (provided by the hotel):
Luxury and sustainability create unforgettable vacation experiences at Hacienda Tres Rios, an all-inclusive resort located in the heart of the Riviera Maya. Nestled in a 326 acre pristine nature park, this natural paradise boasts three fresh water rivers and 10 cenotes (natural occurring sinkholes) and is home to over 90 species of fauna and 120 species of flora. Hacienda Tres Rios resort brings together luxurious accommodations, gourmet dining and a wealth of activities on the shores of the spectacular Caribbean Sea in the Riviera Maya.The resort's 273 spacious suites feature a modern design inspired by the Mexican hacienda style. Each suite features 300 thread-count Egyptian cotton linens, extra thick luxury mattresses and a pillow menu. Most suites also have a Jacuzzi for two and spectacular views of the Caribbean Sea. Designed to ensure you never run out of dining choices, Hacienda Tres Ríos resort offers countless options; private dining alternatives, a sommelier (wine steward), 24-hour room service and a variety of specialty restaurants ranging in taste from Italian and Mexican to French and Asian cuisine. ... more   less 
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