We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hacienda Tres Rios and Playa del Carmen?

We'll send you updates with the latest deals, reviews and articles for Hacienda Tres Rios and Playa del Carmen each week.

  • Save Hacienda Tres Rios
  • E-mail this page

Hacienda Tres Rios


Hacienda Tres Rios
Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates

Traveler Reviews

79% Recommend
4.0 of 5 stars 84 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (84)
[ Date ] [ Rating ]
Save Review
2 of 5 stars
USA5 1 contribution
California
Jul 2, 2009 | Trip type: Family New
0/2 found this review helpful

Quoted by their staff as a 6 star resort i would struggle to give it a 3 star. The beach is not bad it is disgusting There is no swim up bar The all inclusive fee is a rip off since the menus and food are terrible There are no water sport activities available Do not go on the membership... more

Save Review
5 of 5 stars
luckylluke 3 contributions
charleston sc
Jun 30, 2009 | Trip type: Family New
1/1 found this review helpful

We had a wonderful stay, the hotel was not crowded. The service was excellent and everyone tries to make your stay the best. I must say the hair dryers are horrible, I had wet hair everynight. I would have enjoyed more pool activites but that may come when there are more people at the resort. The tours were amazing we... more

Save Review
4 of 5 stars
katrina_dituri 10 contributions
veradale
Jun 26, 2009 | Trip type: Family
2/2 found this review helpful

I only write this review on the Hacienda Tres Rios with much thought and consideration. Through RCI we made our reservations for June 13-20th. The cost for my family of 4 was $3000. We usually stay at the Grand Velas or Velas throughout Mexico. These Resorts really are 5 star and are truly dedicated to making our vacations amazing. We... more

Save Review
5 of 5 stars
judi666 15 contributions
LOs Angeles
Jun 24, 2009 | Trip type: Couples
1/1 found this review helpful

I really can't add much to the already superlative things many people have said! We just came home from a 7 day stay, and I really hated to leave and am still missing HTR. The staff is just wonderful in every way, That is something truly unique about this hotel. Everyone from the concierge, waiters, activity staff, to the construction... more

Save Review
4 of 5 stars
bigdogPennValley 1 contribution
Penn Valley
Jun 24, 2009 | Trip type: Family
1/1 found this review helpful

The Tres Rios Rooms ,staff, food and beverages where all excellent. I would advise anyone who has timeshare and wants to exchange into the Tres Rios, Check the price first. We exchanged our unit in Cabo and paid an additional $3000. in "all Inclusive fees " for two adults and two kids. When I spoke with two like families poolside... more

Save Review
5 of 5 stars
Doryfun 1 contribution
Seattle, Washington
Jun 24, 2009 | Trip type: Family
1/1 found this review helpful

Last year at this time, we stayed at their sister property - Fisherman's Resort- and were so impressed with the "service with a smile" attitude, that we bought a timeshare wk. at Tres Rios- sight unseen! We were a bit anxious as we read in TA about our "new" resort but have just returned with nothing but praise! The rooms,... more

Save Review
5 of 5 stars
HEATHERANDJD 4 contributions
AMARILLO, TX
Jun 23, 2009
1/1 found this review helpful

Let me start by saying that this resort is the nicest, cleanest, and most accomadating resorts that I have ever stayed in! We stayed at this resort for five nights at the beginning of June and there was 13 in our group. From the time that we arrived to the time we left, everyone had great service from the staff... more

Save Review
4 of 5 stars
Grizzly386 1 contribution
Texas
Jun 20, 2009 | Trip type: Family
1/1 found this review helpful

Shortly after writing my review below I was contacted directly by the management staff due to my concerns. They seemed genuinely concerned and wanted to ensure that prior to leaving I was completely happy with my stay. This type of customer service has always been the norm for any of the Sunset properties and was good to see that they... more

Save Review
5 of 5 stars
BLNDC 6 contributions
Cumming, Ga
Jun 19, 2009 | Trip type: Family
4/4 found this review helpful

The Buildings and Surroundings are beautiful. The pools and beach are clean, refreshing and relaxing. The food and drinks are delicious well maybe except for the crickets. What makes HTR Excelente is the staff they are terrific. As so many others have said from the moment we arrived everyone was so friendly and helpful. First and the main reason I... more

Save Review
5 of 5 stars
jkbjo1 1 contribution
New York City
Jun 14, 2009 | Trip type: Couples
3/3 found this review helpful

My wife and I just returned from HTR, and had a magnificently relaxing vacation; exactly what we were looking for. While the ocean water was brackish, we especially enjoyed our time on the beach. Perhaps because of the mention of this condition in reviews, most guests stayed away, leaving us with a quiet, almost private beach, where we lay on... more

Travelers Who Viewed This Property Also Viewed
Location: Puerto Aventuras, Riviera Maya
$467*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Hacienda Tres Rios? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Hacienda Tres Rios?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Hacienda Tres Rios Address

Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
Playa del Carmen Hotels Hacienda Tres Rios
4.0/5.0
84