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Le Reve Hotel & Spa

Playa Xcalacoco, Fraccion 2A Playa Del Carmen Quintana Roo, Playa del Carmen 77710, Mexico
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Le Reve Hotel & Spa
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Le Reve Hotel & Spa
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595 Reviews from our TripAdvisor Community

Traveler rating
    384
    120
    43
    23
    25
See reviews for
58
424
11
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The only reason its getting the 3 stars are because of the staff. The front desk and service staff were friendly, helpful and have gd sense of humor. The general areas of the hotel is very clean and well-kept. THE ROOM (Beachfront room Suite 5) located at the furthest end and the next plot of land is where the local... More 

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Toronto, Canada
1 review
3 of 5 stars Reviewed 1 week ago NEW

Not sure where all these gleaming reviews about service come from. Yes, the front desk staff are very nice, but the service as far as food/drinks has a lot of room to improve. Wi-Fi is spotty at best, which would be fine if it were free. At $10/day or $50/week, Wi-fi should be excellent. Had my boyfriend's work not paid... More 

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Taunton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Le Reve is an oasis in a desert dominated by large industrial resorts. It is small, relatively quiet, friendly and comfortable, with all of the staff happy to help. Quality of food was generally good and consistent over the week, as was the wine and cocktails. The beach offers plenty of shade (though keep an eye out for cocnuts overhead).... More 

Was this review helpful? Yes 2
Virginia Beach, Virginia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice, small, quiet hotel that is good for a few days of relaxing. For the price, the hotel seemed to be a good deal--it is significantly less expensive than many other places in the area, but it also lacked significant amenities that one might expect. If you are happy with a quiet hotel, beach, and pool than... More 

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SAN DIEGO
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Found an awesome resort near Playa Del Carmen with great rooms and service. Great beachfront location is only topped by the incredible service. We stayed in a fantastic private beach front bungalow with a private pool that was right onto the beach. Their pool was great. We chose the all inclusive option which featured room service, cocktail service in room... More 

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Was this review helpful? Yes 4
Moncton, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me start by saying I don't normally write reviews. But when we first saw Le Reve in person, we were very surprised that all the photos you see on the internet are genuine. The next thing was our check in process, it was a total of 10 minutes (with a drink). We could not believe how easy the process... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 1 week ago via mobile

You can only find this hotel acceptable if you are first time in Mexico,Cancun area and never been in other hotels there or cant really internally accept that your holiday was far from your expectations! First,the rooms are small,dark,smelling bad,the sink and shower are leaking.The hot water gets hot only during the day:(it is acceptably warm in the evening,but not... More 

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LeReveHotelandSpas, Public Relations at Le Reve Hotel & Spa, responded to this review

Le Reve Hotel & Spa Informs: The users Goudina, Eder M. they stayed at the hotel, nicknames maxwell802015 and Boatsma are the users themselves or have asked friends who have never stayed write bad reviews of the hotel as they threatened the hotel and Ms. Martina to make life miserable for her and the hotel for the following reasons: On... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Le Reve: Misrepresented right from the name, which means “The Dream” in French. May I suggest Le Cauchemar (The Nightmare), which I will be referring this hotel as in my review. My girlfriend and I just came back from a 2 week trip to Mexico. We spent our first week in Tulum, at Ana Y Jose. A very nice hotel,... More 

Was this review helpful? Yes 2
LeReveHotelandSpas, Public Relations at Le Reve Hotel & Spa, responded to this review

Anish, As we have mentioned to your wife in the review “Horrible customer service - not a good value” Indeed you bought a deal on European Plan, paying only the rent of the room. Arriving at our hotel, as in all hotels, we invited you to fill out a registration card with your personal information, which is specified in English... More 

Mexico City, Mexico
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hi! I went with my family there on the weekend...I had never write any review,but here i shoukd warn you!Any hotel in playa del Carmen gonna be better than this one for sure.the attitude of the manager Martina and reception team was really terrible.You dont want to face this on your vacation.10 min to 12 we were "kindly reminded" 3... More 

Was this review helpful? Yes 3
LeReveHotelandSpas, Public Relations at Le Reve Hotel & Spa, responded to this review

Le Reve Hotel & Spa Informs: The users Goudina, Eder M. they stayed at the hotel, nicknames maxwell802015 and Boatsma are the users themselves or have asked friends who have never stayed write bad reviews of the hotel as they threatened the hotel and Ms. Martina to make life miserable for her and the hotel for the following reasons: On... More 

New York
1 review
1 of 5 stars Reviewed 2 weeks ago

On my recent visit I explored this resort to possibly stay at a later date because it looked great online. After my visit I felt this resort was not for me because too many steps to climb as I have bad knees. Resort very far from everything and felt surrounding area was not safe. The beach was full of seaweed.... More 

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Beachfront Villa with Private Pool (44)
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