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Le Reve Hotel & Spa

Playa Xcalacoco, Fraccion 2A Playa Del Carmen Quintana Roo, Playa del Carmen 77710, Mexico
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1 room 1 adult
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Le Reve Hotel & Spa
Le Reve Hotel & Spa
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682 Reviews from our TripAdvisor Community

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shifnal
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

It was sold to us by our travel agent in UK as a luxury boutique hotel,boutique ,yes,luxury,no!The bedrooms were minimally furnished badly in need of refurbishment,our wash basin was awful.The dining room,with it"s fierce airconditioning,loud musak,awful acoustics,more like a factory canteen,with an ugly bar in a corner,not a bit like the tropical,atmospheric and colourful restaurant we would have expected.You could... More 

Helpful?
Thank gilishropshire
NEW HAVEN
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very quiet and feels like your own personal resort. The beach was by far the best one in playa del Carmen. We walked from le Reve to playa Esmeralda, and none of the beaches could compare to this one. The others were crowded, dirty, and full of vendors. The hotel only offers one restaurant and a snack... More 

Review collected in partnership with this hotel

Helpful?
4 Thank christinaj275
LeReveHotelandSpas, Director de Relaciones Públicas at Le Reve Hotel & Spa, responded to this review

Dear Christinaj275, Thank you for staying with us and for your review. I am glad you enjoyed our service and our great location. Our staff works very hard to ensure our guests are satisfied; one of the ways we do this is through the feedback we receive and I have shared your comments with our team. We hope to see... More 

Melbourne, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A very nice hotel, location was a $25 USD cab ride away from the centre of playa, but as a result very relaxing. We had 2 nights here with was perfect. Service was excellent and very personal. Food and drinks good, if you here for longer food may get a little uninspiring, but for a short stay very good. Cocktails... More 

Helpful?
3 Thank MillyHoward
LeReveHotelandSpas, Director de Relaciones Públicas at Le Reve Hotel & Spa, responded to this review

Dear MillyHoward, Thanks for staying with us and for your review. I am glad you and your family enjoyed our location and were comfortable. I hope you will stay with us again next time you are in the Riviera Maya. Kind Regards, More 

Hudsonville, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

If you like peace and quite this is the place to go. Wonderful staff, excellent food and perfect view, we truly enjoyed our selves. The chief out did himself, the dinners were surpurb in every way. The pool bar staff was helpful and funny at the same time, what a delight to get to know them.

Review collected in partnership with this hotel

Helpful?
Thank roxann118
LeReveHotelandSpas, Director de Relaciones Públicas at Le Reve Hotel & Spa, responded to this review

Dear Roxann118, Thank You for staying with us and for your great review. We pride ourselves on delivering above and beyond service! Best Regards Sincerely , Le Rêve Hotel & Spa More 

Ajax, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is absolutely beautiful and extremely relaxing. When you walk down the stairs to the grounds you are faced with an infinity pool, comfortable lounge chairs and picture perfect views. The 2 bedroom suite we were in is very nicely decorated and laid out with plenty of space for everyone. The suite had with a fully equipped kitchen which... More 

Helpful?
1 Thank Laura T
LeReveHotelandSpas, Director de Relaciones Públicas at Le Reve Hotel & Spa, responded to this review

Dear Laura T, Thank you very much for your wonderful TripAdvisor review and for choosing to stay with us at Le Reve Hotel & Spa . It sounds like you had an excellent time. We appreciate you taking the time to post your experience on TripAdvisor and will also be sharing your kind words with the entire staff! Thank you... More 

Estevan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel as part of an all inclusive. As an all inclusive it lacked what other hotels offer. There is only one restaurant with an attached lounge with a few tables. The restaurant closes at 10:30 and there is no food option after that time. There is no refrigerator in the room with beverages. I did not see... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Cynthia B
LeReveHotelandSpas, Director de Relaciones Públicas at Le Reve Hotel & Spa, responded to this review

Dear CynthiaB, Thank you for taking the time to share your feedback! I am so happy to hear that you enjoyed the service from hotel staff and the view of the bay. I hope we can welcome you back again soon! Safe travels, More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel was exactly what I expected, a quiet, beautifully maintained boutique hotel. The food, staff, accommodations, pool, lounge area, restaurant were all wonderful. I would definitely go back to this hotel.

Review collected in partnership with this hotel

Helpful?
2 Thank lisonp2016
LeReveHotelandSpas, Director de Relaciones Públicas at Le Reve Hotel & Spa, responded to this review

Dear lisonp2016, Thank you for taking the time to share your feedback! I am so happy to hear that you enjoyed the service from hotel staff during your stay. I hope we can welcome you back again soon! Safe travels, More 

Lac du Bonnet, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I didn't think it would be possible to top the feeling I had when I arrived last year, but that is exactly what happened. There have been some wonderful improvements made here! The pool has been all redone, and although it was beautiful last year, this year the pool creates more of a calm welcoming feeling. It is central when... More 

Helpful?
Thank Arlene-Rob
LeReveHotelandSpas, Director de Relaciones Públicas at Le Reve Hotel & Spa, responded to this review

Dear Arlene-Rob, Your continued loyalty is greatly appreciated. I am honored that you continue to make Le Rêve Hotel & Spa your home. I will be more than happy to share your kind words regarding the staff with our Management team. Thank you for your recommendation and continued support. We look forward to your next stay! Best Regards More 

Ann Arbor, Michigan
Level Contributor
161 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I heard it said during our stay that Le Reve "is a hotel for introverts." And, in my experience this is quite apt. There are many great things about Le Reve - probably most outstanding is how helpful and friendly are the staff. They are solicitous but never intrusive...bringing surprise ice creams to us on the beach, housekeeping frequently inquiring... More 

Helpful?
1 Thank fenmen
LeReveHotelandSpas, Director de Relaciones Públicas at Le Reve Hotel & Spa, responded to this review

Dear fenmen, Thank you for your comments. Your feedback is very important to us. It`s thanks to our guests comments that we can improve our services in order to provide a unique experience and guest satisfaction. I am so happy to hear that you enjoyed the hotel grounds and the service from the staff. I hope we can welcome you... More 

Alameda, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Small hotel,but room Spartan :one bed,2 nightstand,and a TV.$200 per night!! Staff seems desanchanted,no enthusiasm,nice beach chairs,nice swimming pool The rooms on the ground floor would be ideal for honeymooners as they have their own small pool.foos was mediocre.Had to walk away from hotel beach to have a swimming,beach. Half an hour away in taxi=$24 .00 to go in Playa... More 

Helpful?
Thank casablanca104
LeReveHotelandSpas, Director de Relaciones Públicas at Le Reve Hotel & Spa, responded to this review

Dear Casablanca104, Thank you for your comments. Your feedback is very important to us. It`s thanks to our guests comments that we can improve our services in order to provide a unique experience and guest satisfaction. We hope you would like to honor us once more with your visit, thus giving us the chance to demonstrate that our commitment towards... More 

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Beachfront Villa with Private Pool (44)
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