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Le Reve Hotel & Spa

Playa Xcalacoco, Fraccion 2A Playa Del Carmen Quintana Roo, Playa del Carmen 77710, Mexico
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1 room 1 guest
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Le Reve Hotel & Spa
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634 Reviews from our TripAdvisor Community

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Traveler rating
    403
    132
    45
    26
    28
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73
441
12
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
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  • All months
    (634)
  • Mar-May only
    (197)
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    (202)
  • Sep-Nov only
    (98)
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    (137)
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Copenhagen, Denmark
Level Contributor
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

I went here with my parents to relax for a week, as I am leaving Mexico to live in Austria; my family comes from Yucatan, so we know a lot about the Peninsula and expected nothing but the best because we know boutique hotels and resorts all over Cancun and Playa del Carmen (I go to Playa at least 4... More 

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Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I signed up for the time share, and for myself and my family we are SO happy. We have been there twice. First of all, the staff is wonderful. EVERYONE. the food is something out of this world.they will make you unlimited home made food. amazing. wonderful taste. just as good as a 5 star. the staff all of them... More 

Was this review helpful? Yes 1
Wayne, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you want relaxing; calm and not overcrowded place - this is the spot; Amazing and perfect views; the beach is so close to the hotel you can hear the sound of the waves early in the morning, the most wonderful sound to wake up too. The staph and service excellent; friendly and happy; we had a chance to meet... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
LeReveHotelandSpas, Public Relations at Le Reve Hotel & Spa, responded to this review

Dear Guest, Receive warm Greetings from Le Reve Hotel & Spa; thank you for taking the time to share your experience with us. Thank you so much for your fantastic remarks. We are happy that you enjoyed your stay at Le Rêve Hotel & Spa, our premier location, and most importantly, the 5-star service that you received from our staff.... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel looks good but some of the rooms need attention . We were told that the hotel is closing for some work for a short while. There is a good selection in the restaurant and it is well prepared. It is difficult to single out one member of Staff for praise because they were all excellent . I would... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
LeReveHotelandSpas, Public Relations at Le Reve Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing your experience with us viewers of TripAdvisor a. We are convinced that we will achieve all our goals, on your next visit you will see the all the renovations that were made.I also hope that you will continue to make Le Rêve Hotel & Spa , Riviera Maya your home whenever traveling. Sincerely, Le... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I was traveling with a group of friends on an all-inclusive deal. We had a blast! The staff was friendly, attentive & accommodating. Antonio, Roberto, Carlos & Manny made sure we always had drinks in hand. They happily moved chairs on the beach for us, even bringing them to our beach front villa when we moved there. They brought lunch... More 

Was this review helpful? Yes
LeReveHotelandSpas, Public Relations at Le Reve Hotel & Spa, responded to this review

Dear Guest, Thank you for choosing to stay at Le Rêve Hotel & Spa and taking the time to write such a detailed review of your experience. We are also delighted to hear that you were pleased with your in-room accommodations. I will personally share your comments with the staff so that we may celebrate another satisfied guest. Again, thank... More 

Mexico City, Mexico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I’m 32 years old, I hate noise and big hotels with thousands of guests, so this hotel was perfect for me. It is located between Cancún airport and Playa del Carmen downtown. I recommend you to rent a car and drive to the hotel because collective taxis and private taxis are kind of expensive. Besides, once you have the rented... More 

Was this review helpful? Yes
LeReveHotelandSpas, Public realtions at Le Reve Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your wonderful TripAdvisor review and for choosing to stay with us at Le Reve Hotel & Spa . It sounds like you had an excellent time. We appreciate you taking the time to post your experience on TripAdvisor. we regret that the beaches were covered with "seaweed" but are natural phenomena that can... More 

Southern California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff was friendly, and the resort was clean, but I was extremely disappointed with this hotel. The rooms were small, which is ok, but there was no place to sit besides the bed (there were no chairs in the room) The air conditioning unit leaked over the bed, so the first night I was soaked. I finally shoved a... More 

Was this review helpful? Yes 2
LeReveHotelandSpas, Public Relations at Le Reve Hotel & Spa, responded to this review

Dear Guest, Thank you for your comments. Your feedback is very important to us. It`s thanks to our guests comments that we can improve our services in order to provide a unique experience and guest satisfaction. Please accept our sincere apologies for any shortcomings from our side during your stay with us. We hope you would like to honor us... More 

Odessa, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is okay. There were a couple of things that were crappy about it. first off, location. You have to take a $24-$30 taxi anywhere you go. So it’s $24+ TO and $24+ FROM anywhere you go. Its pretty far from any restaurants and if you don’t want to eat there, then you have to pay for a taxi... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
LeReveHotelandSpas, Public Relations at Le Reve Hotel & Spa, responded to this review

Dear Guest, We appreciate your feed back and thank you for staying with us. We apologize that you were not pleased with some areas of the property but I would like you to know that we are currently working to improve these areas as best as we can. We are continually striving to improve the overall experience of our guests... More 

Mexico City, Mexico
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Good in general terms. They can improve in more practical options in the menu (for kids mostly), and providing free internet (as almost any hotel). The rooms are nice and clean. The pool is great for a toddler. The staff? great! always happy to help solve our problems.

Review collected in partnership with this hotel

Was this review helpful? Yes
LeReveHotelandSpas, Relaciones Públicas at Le Reve Hotel & Spa, responded to this review

Dear Guest, We appreciate your feed back and thank you for staying with us. We apologize that you were not pleased with some areas of the property but I would like you to know that we are currently working to improve these areas as best as we can. We are continually striving to improve the overall experience of our guests... More 

Port Colborne, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We bought a sell off through Air Canada Vacations for $750 pp. It was well worth the money! Beautiful garden view room. Food was great. Service was great. Loved Manie and Carlos in the restaurant. Bought some great excursions from Louie on the beach. My husband went fishing and caught a huge sail fish. It was expensive to cab to... More 

Was this review helpful? Yes
LeReveHotelandSpas, Public Relations at Le Reve Hotel & Spa, responded to this review

Dear Guest, Thank you for your comments. Your feedback is very important to us. It`s thanks to our guests comments that we can improve our services in order to provide a unique experience and guest satisfaction. We will be more than happy to welcome you back any time at Le Reve Hotel & Spa. Sincerely. Le Reve Hotel & Spa... More 

Hotel Review Summarization

What travelers say

  • Master suite(5)
  • Infinity pool(4)
  • Water shoes(3)
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Pool/beach area (123)
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Hotel & grounds (65)
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Amenities (15)
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Beach (28)
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Beachfront Villa with Private Pool (44)
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Garden View Room (45)
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Master Suite (46)
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Pool (24)
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The Hotel (31)

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