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Playa del Carmen

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Calle 24 entre 5ta y 10ma Avenida, Playa del Carmen 77710, Mexico
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Best fare found from Phoenix to Cancun: $408

Reviews you can trust

100% Do not recommend
2.0 of 5 stars 7 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
A TripAdvisor Member
Feb 24, 2009 | Trip type: Couples

Hotel is totally different from internet advertisment, rooms are NEVER pool side, The area located in the middle of the hotel where they state / show they have a Pool, This is just a cement square no bigger than a hot tub with colored water .  The rooms are very dirty with almost no lighting. ( to cover the SINS!). ... more

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1 of 5 stars
Drama65   3 contributions
Copenhagen
Feb 7, 2009

I share the same experience as the other reviewers, terrible service, dirty bathrooms and below average rooms. I was also fooled by the pictures I saw on the web. The worst is that the owners probably wouldn't need to use a lot of money to convert this hotel into a decent place. I guess the only good thing about it... more

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1 of 5 stars
natalycruz   1 contribution
mexico df
Jan 5, 2009 | Trip type: Family

Horrible experience in this hotel, specialy the atencion of the owner,(Marta Carpio) was extremely bad, So expensive for the bad service they ofer, very very dirty and ugly hotel. Dont trust in photos! I will not go again i recomend you do the same to avoid a terrific experience!Thanks more

Disgusting
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1 of 5 stars
Verox   2 contributions
Milford, Connecticut
Oct 13, 2008 | Trip type: Friends getaway

We stayed here because we saw the photos over the internet and they were OK and the price reasonable. I've been in better hostals than this so-called hotel, the exterior is ugly but the inside is just scary, there is no lobby just an improvised desk. The first room they gave us the bathroom was DIRTY! and I'm not talking... more

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1 of 5 stars
Patrick_2004   2 contributions
San Diego,CA
Sep 21, 2008 | Trip type: Couples

I was in our last week of vacations over México and this place just made this days extrmely disapointing... The pool was green, we thaught a crocodile was living there, the bathroom smells very bad, and the insects all over the place just impossible to stay there, the 2nd night the electricity power went off, and the A/C never worked,... more

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1 of 5 stars
freckle790   1 contribution
N iIeland
Feb 24, 2008 | Trip type: Couples
1
person found this review helpful

I got a deal for a double terrace room overlooking pool with breakfast....It was our last night in mexico and after travelling wanted somewhere really nice to stay and how disappointed were we !!! the pool is inside and like a fish pond.Our room had splattered paint on the wardrobes and mirror and looked so drab BUT the bathroom !!!.... more

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1 of 5 stars
robby29   1 contribution
paraiso
May 28, 2009 | Trip type: Friends getaway

no tiene alberca, pagamos la reservacion y cuando llegamos no la respetaron. nos cambiaron a las 2 am a otro... more

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Casa del Mar Address

Calle 24 entre 5ta y 10ma Avenida, Playa del Carmen 77710, Mexico