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Casa del Mar

3.0 of 5 Calle 24 entre 5ta y 10ma Avenida, Playa del Carmen 77710, Mexico
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10 reviews from our community

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    1
    9
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6
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (10)
  • Mar-May only
    (1)
  • Jun-Aug only
    (1)
  • Sep-Nov only
    (2)
  • Dec-Feb only
    (6)
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A TripAdvisor Member
1 of 5 stars Reviewed February 24, 2009

Hotel is totally different from internet advertisment, rooms are NEVER pool side, The area located in the middle of the hotel where they state / show they have a Pool, This is just a cement square no bigger than a hot tub with colored water .  The rooms are very dirty with almost no lighting. ( to cover the SINS!). ... More 

Was this review helpful? Yes 2
Copenhagen
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 7, 2009

I share the same experience as the other reviewers, terrible service, dirty bathrooms and below average rooms. I was also fooled by the pictures I saw on the web. The worst is that the owners probably wouldn't need to use a lot of money to convert this hotel into a decent place. I guess the only good thing about it... More 

Was this review helpful? Yes 4
mexico df
1 review
1 of 5 stars Reviewed January 5, 2009

Horrible experience in this hotel, specialy the atencion of the owner,(Marta Carpio) was extremely bad, So expensive for the bad service they ofer, very very dirty and ugly hotel. Dont trust in photos! I will not go again i recomend you do the same to avoid a terrific experience!Thanks

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New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 13, 2008

We stayed here because we saw the photos over the internet and they were OK and the price reasonable. I've been in better hostals than this so-called hotel, the exterior is ugly but the inside is just scary, there is no lobby just an improvised desk. The first room they gave us the bathroom was DIRTY! and I'm not talking... More 

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San Diego,CA
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 21, 2008

I was in our last week of vacations over México and this place just made this days extrmely disapointing... The pool was green, we thaught a crocodile was living there, the bathroom smells very bad, and the insects all over the place just impossible to stay there, the 2nd night the electricity power went off, and the A/C never worked,... More 

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N iIeland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 24, 2008

I got a deal for a double terrace room overlooking pool with breakfast....It was our last night in mexico and after travelling wanted somewhere really nice to stay and how disappointed were we !!! the pool is inside and like a fish pond.Our room had splattered paint on the wardrobes and mirror and looked so drab BUT the bathroom !!!.... More 

Was this review helpful? Yes 1
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Additional Information about Casa del Mar

Address: Calle 24 entre 5ta y 10ma Avenida, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel Class:3 star — Casa del Mar 3*
Number of rooms: 18
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Also Known As:
Casa Del Mar Hotel Playa Del Carmen
Casa Del Mar Riviera Maya/Playa Del Carmen, Mexico

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