This resort is so great, I want to keep it a secret. Please don't tell anyone. Never I have we met and had such a wonderful staff, grounds, food, comfort, quiet location as in this white coral sand, clear aqua water resort & spa. We both had tears from joy when we left and we were wanting the transportation to... more

We stayed at EDM the week of March 20th. My wife and I stayed in the new casitas section at El Dorado Royale last year for our 10 year anniversary. The el Doraodo Maroma was a better experience with better staff and better food as a whole. The beach is even softer sand at this resort, with the best wading... more

Also we can read plenty of reviews here as it was our first trip to Cancun and we trying to find a hotel with true ocean views, that was smaller and we did want all inclusive. We also wanted to be able to play golf nearby. We were nervous when we arrived at abou 3PM their time and our room... more

We were looking for a boutique all-inclusive to escape the cold winter. After reading reviews and getting a great deal from Boston, we spent 8 nights in the Hotelito section of this resort. After visiting Jamaica for many years, this was our first in Mexico and we would definitely return. Only about a 40 minute drive from airport, the resort... more

This was our first trip to the Playa del Carmen area, we travel a great deal, Europe, Hawaii, US, Caribbean, Mexico…and we’re picky, so we did a lot of research, and relied heavily on Trip Advisor reviews, before choosing El Dorado Maroma. Our criteria were a small, clean, boutique hotel, and we specifically wanted a resort on Maroma beach. We... more

Just returned from a brief stay at EDM.The service was wonderful, and the staff went out of its way to please - at times it was too much as we were offered drinks, waters, activities, etc 4x within an hour while laying on the beach. The palapas all over the property are wonderful, with plenty available for everyone. I was... more

ABSOLUTELY SAFE! Wonderful service & security. I stayed at the El Dorado Maroma & other Karisma resorts..... enjoyed the very best food......exciting presentation....delightful gourmet and very intimate 72 room resort. New swim up and infinity pools were charming. Close by marina offered fun tours just steps from resort. Flights and transfers short and easy......no complications. Transfer companies waiting right outside... more

My clients are pretty particular (I'm a senior consultant with Verstraete Travel) and more than willing to pay top dollar for their holiday, so I am very careful in recommending a property to them. They came back last week (Mar 5-12) and loved it, loved it, loved it. Spectacular beach that goes on for 2kms or more and at points... more

Be wary - El Dorado Maroma (EDM) makes a habit of cancelling bookings. They cancelled ours in favour of a large Wedding Party 24 hours before our arrival and whilst on-route from the UK. We had spent a long time selecting the EDM and had paid months in advance so were very angry and disappointed with their behaviour. To get... more