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Calle 14 Norte | Entre Avenidas 10 y 15, Playa del Carmen, Mexico
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Hotel Alux
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Ranked #137 of 198 hotels in Playa del Carmen
A recent review
4 of 5 stars Reviewed February 18, 2014
KerryVDZ Canada
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45 people have reviewed this hotel

Traveler rating
    13
    23
    7
    0
    2
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7
22
4
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 18, 2014

I spent a night here with a few cycling friends while we regrouped before our cycling adventure around this part of Mexico and Belize. The hotel was nice and clean and the staff very friendly and helpful. They allowed us space to assemble our bikes and also allowed us to keep our bikes safely in our rooms over night. They... More

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2 reviews
3 of 5 stars Reviewed February 14, 2014 via mobile

This hotel is not the best, but ok. They bring they're children to work everyday, and its many of them. Hotel closes down at 23:00 every night so you have to knock on the door if you are coming home "late". The staff is not the best. We traveled with a travel agency from norway (star tour) on a cheap... More

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Cancun, Mexico
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 16, 2013

We were happy with the one night stay overall. We got the special rate of $35 a night. The room was clean but the water doesn't get very warm in the shower. We had a quiet night and near 5 Ave. and that's what we wanted. I appreciated that they had filtered water available to fill up our bottles.

Was this review helpful? Yes 1
Mérida
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 27, 2013

I reccomend this for rest only, it´s fine, poeple friendly, cheap and clean :) i stayed for a couple of nights and I pay single room only 40 dolalrs per nights which it was good and of course people are friendly they have security box at the reception.

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Corporativo H, General Manager at Hotel Alux, responded to this review
Google Translation

Gracias por su recomendación. Estamos ubicados en un área de Playa del Carmen donde ciertamente uno puede caminar a varios... More

berlin
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 16, 2013

We where looking for a nice place to spend a couple of days in playa del carmen. After checking in we where told that we would get a kitchen. After a while we´ve been told that we only get a kitchen (grill, plates etc.) if we would pay the whole amound of our stay. That wasnt mentioned before. Well anyway... More

Was this review helpful? Yes 2
AXPHOTEL, Manager at Hotel Alux, responded to this review

Thank you, As we all know, tripadvisor works as an outstanding source for travelers to decide for accomodations. Competition and sales make it even more important to provide an excellent service. We are sorry that in your personal experience, as you expressed in your review, your stay was not favorable. We would had like to address the issues you describe... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2013

The place is well located: a walking distance from the beach and right nearby the main street, yet far enough to avoid the noise at night. The staff was very nice and welcoming. The hotel is charming also simple. The room was clean and comfortable. The only negative element are the thin walls; we could hear the people next room... More

Was this review helpful? Yes 2
AXPHOTEL, Manager at Hotel Alux, responded to this review

Thank you for your review. Like cold water in a warm day! More

Mérida
Contributor
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 6, 2013

Hi GUys, I used to go to Playa del Carmen twice per year I am mexican and like to visit different hotels and resorts with all inclusive service. Let me tell you this time I wanted to do something more personal. I went in December for 4 days to Playa del Carmen, and found this hotel close tot the 5th... More

Was this review helpful? Yes 1
AXPHOTEL, Manager at Hotel Alux, responded to this review

Thanks! Your review is encouraging because it represents we fulfilled our goal at providing good and affordable accomodation and an alternative to the more expensive hotels. More

Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 10, 2012 via mobile

The almost hidden Alux hotel has extremely nice people working there, always willing to help. The structure is peculiar, having all the rooms overlooking a small central patio. When we stayed there it rained, and all the water was disappearing on a hole on the ground :) it's very cheap for the huge and super clean rooms it offers. Only... More

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New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2011

I stayed here in December 2010 while I was taking scuba lessons in Playa. Alux was a great little hotel off the main strip, so it's very quiet at night but close enough to the town center that I felt very safe walking back and forth by myself every night. The accommodations were simple and very clean, and a great... More

Was this review helpful? Yes 1
Wilton, California
Top Contributor
608 reviews 608 reviews
136 hotel reviews
316 helpful votes 316 helpful votes
5 of 5 stars Reviewed August 15, 2011

This was actually May 2010, my sister, my husband and I flew into Cancun, and were en route to Sarteneja, Belize. I'd heard so much about Playa we stopped here at Aluz. Reservations were made in advance and the service was excellent. The building was charming, spotless but inviting and it comes with a resident peacock. The hotel is very... More

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Additional Information about Hotel Alux

Also Known As:
Hotel Alux Riviera Maya/Playa Del Carmen, Mexico
Address: Calle 14 Norte | Entre Avenidas 10 y 15, Playa del Carmen, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #137 of 198 hotels in Playa del Carmen
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Hotel Alux Playa del Carmen is a small hotel built in a Mexican hacienda style. The guest rooms are spacious and comfortable with ironwork details, colorful tiles and original floors. All of the rooms are located around an open veranda. These small details can also be seen throughout the hotel. The hotel offers modern commodities at affordable rates. Therefore, ideal for the independent traveler, either for business or pleasure, because it allows him/her to maximize his/her budget without sacrificing quality or service. ... more   less 
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