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Secrets Maroma Beach Riviera Cancun

4.5 of 5
Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa del Carmen CP 77710, Mexico
Hotel amenities
Secrets Maroma Beach Riviera Cancun
4.5 of 5 stars 3372 Reviews
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3,372 reviews from our community

What travelers say about this hotel
  • Room service(284)
  • Very good(231)
  • Entertainment staff(173)
  • World cafe(160)
  • Ocean views(146)
  • Preferred club(139)
  • Pool area(130)
  • Breakfast buffet(105)
  • White sand(96)
  • Lobby bar(95)
Traveler rating
    2,652
    520
    123
    52
    25
Only show reviews for Family (126) | Couples (2,868) | Business (65)
Date Rating
Laguna Hills, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 29, 2012 NEW
9
people found this review helpful

Stayed at this all inclusive resort for a week. Definitely the most relaxed I've been in such a long time, from the different pools, jacuzzies, and white powdery sandy beaches to choose from. But if you need a little more adventure, there's plenty for you too in their excursion packages. I choose the package that involves zip lining, repelling, and... More

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CA
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW
8
people found this review helpful

We just returned yesterday. 1st night we were given a room on the 2nd floor. We had booked and paid for an ocean view. It was not. You could only see the trees. Not a good first night. The next day we moved to room 2649. 4th floor. BEAUTIFUL. this room is one of the best ocean view rooms. Very... More

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hingham masssachusetts
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
9
people found this review helpful

When we first booked Secrets Maroma we said "this will completely surprise us if it's everything people say, especially the food!!!". Well it was true! Not that we were looking to be disappointed but we have been to so many resorts in Mexico and the Dominican, some better than others, all with notable flaws, especially the food!!! Secrets Maroma not... More

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Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW
2
people found this review helpful

My husband and I just got home from our honeymoon at Secrets Maroma Beach, and we miss it already! The resort is absolutely beautiful, and super clean. When you check in, they say, Welcome, home", and they do everything they can to make it feel that way. The staff is so friendly, and they are some of the hardest working... More

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Somerset, New Jersey
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW
2
people found this review helpful

This was my third time here. The first 2 times I was with my husband and the third I was with my sister. She really wanted to go some place special so my husband and I suggested SMB and once again the people and the resort itself did not disappoint. The service, employees, drinks, food, and entertainment were superb. It... More

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Farmington, Michigan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2012 NEW
4
people found this review helpful

Secrets Maroma Beach is hands down THE resort destination for anyone who is in search of the most romantic, beautiful, relaxing vacation that is made perfect by the absolute best service in the world! We took the advice of one of the other reviewers and emailed the Chief Concierge Mr. Ivan Santos at chiefconcierge.semrc@secretsresorts.com to ask if there was anyway... More

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Augusta, Georgia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW
3
people found this review helpful

I picked this resort, as my wife and I had stayed at Secrets Wild Orchid in Jamaica last year. Neither disappointed. SMB had excellent bar/beach/pool service. Probably the best of any resort Ive ever stayed at. The beach was nice, chairs were pretty easy to find, etc. They have a "don't put your stuff on a chair at 7am and... More

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Vancouver
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW
3
people found this review helpful

We were there for a wedding and I would say as far as resorts go in that area, you would be hard pressed to find a better one. It really depends on your travel style though. We have traveled around the world and like to really experience some of the nature and culture in the areas we visit. It was... More

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Nashville, Tennessee
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 25, 2012 NEW
5
people found this review helpful

My wife and I just returned from Secrets Maroma. We spent a week there for our 1st wedding anniversary. The level of service was unbelievable. Most of these reviews have covered all the pros and cons, so all I can add is suggestions from our experience: -Yes, the road entering the resort is terrible. Not sure if it is due... More

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See 2 more reviews by zaq305 for Playa del Carmen
Melbourne, Australia
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 25, 2012
6
people found this review helpful

We traveled all the way to Secrets Maroma Beach from Australia for our honeymoon. This hotel was nothing short of exceptional and exceeded our expectations. From the minute we arrived we had amazing service where staff bend over backwards to please. Quality of the facilities and the rooms was breathtaking. We had the preferred club junior suite with tub on... More

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Additional Information about Secrets Maroma Beach Riviera Cancun

Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa del Carmen CP 77710, Mexico
Price Range: PLN: $$$$

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Secrets Maroma Beach Riviera Cancun
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