Very beautiful and the perfect romantic spot in Merida. Very friendly staff, they even surprised us with roses, chocolates and champagne the night that my boyfriend and I got engaged. 100% recommended. More

Excellent food in the terrace, great view of the top part of the Cathedral and the pizzas where fantastic. Good service, 100% recommended. More

We stayed seven nights in the presidential suite #205. Five days without hot water. We did get a price reduction. There is a problem with the hot water in Room 205. Since this was the most expensive room in the hotel, it was a surprise with the lack of hot water. They tried to fix it after four days, it... More

My boyfriend and I just got back from a week at the Piedra de Aqua Hotel and we had an amazing time. The city is beautiful and the hotel is right downtown! The staff was very helpful, recommending some great restaurants and places to walk around the city. I would highly recommend this to anyone, guaranteed to be a good... More

We just returned from our 3 week stay in Tulum. During this time we also went for visit to Merida and stayed, after I read all the reviews, for 2 nights at Piedra de Agua. We upgraded to the presidential suite 305 and did not regret it in any way!! It was absolutely lovely and well worth it! Price wise... More

Piedra is right in the centre of merida- its got a fantastic location. The rooms were ok- we ended up upgrading ourselves to the presidential suite which was really lovely. The staff were friendly and the food was great- they have a pizza oven. i would stay here again! More

we will be back! the food is really good, we have been travelling around in youcatan peninsula and this is one of the place where the quality of the food was best. the products were fresh and prices were reasonnable. More

Excellent service. The staff couldn't have been more friendly or helpful! The hotel is well located to the main Plaza, and has a great feel about it. My nine year old son and I booked a basic king room, which was on the first floor. We stayed for 3 nights and to be honest we didn't have any of the... More

I just spent 4 nights at this hotel n Merida. The location 1/2 block from the Cathedral on Calle 60 is perfect. I could walk everywhere particularly to Sorbeteria Colon on the Plaza Grande which was addictive. I liked the design of the courtyard and the outdoor bar and restaurant. The view of the Cathedral's towers lit at night is... More