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Piedra de Agua Hotel Boutique

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Calle 60 # 498 entre 59 y 61 | Centro, Merida 97000, Mexico
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Piedra de Agua Hotel Boutique
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Caye Caulker, Belize
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

Just got back from a 3 night stay at Piedra de Agua and a trip to Merida. The hotel was wonderfully charming. The old building is lovely and provided us with the exact respite we needed. The garden was perfect for coffee in the morning and drinks in the evening. Beautifully lit, gorgeous plants, with the Cathedral in view. We... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 4, 2015 via mobile

Very old and outdated place. Far more expensive than suggested. No towels until 7pm etc. the pictures on the website do not represent the reality at all. Location is good. In the aera you can find far better hotels for less money Just don't go there!

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Connecticut
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 19, 2015

Checked into the hotel April 2015. We were taken to our double room on the third floor the size of a shoe box with no WINDOWS. We said this was not acceptable. They told us all of their double rooms are without windows. Then they gave us a room on the second floor that had a balcony but again was... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 28, 2015

Terrible experience, owner authorized charges without our consent. Then charge it, no option and the worst attitude. Seriously do not come to this place. Bad bad experience. if you decide to come, be extra careful. Super. Attention with extra charges...

Was this review helpful? Yes 1
Playa Del Carmen
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 3, 2015

Just recently stayed at this hotel. We booked a room with a king bed for $900 pesos. The room was super small, with a small bath. it was nearly impossible to turn around, especially from the bath, that is how small the space was. The room was a little dirty with no bottled water. We asked to be changed to... More 

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2 reviews
1 of 5 stars Reviewed February 26, 2015

My wife and I, we have tried to sleep in this hotel the night of February 14, 2015. Our room was the N° 309, dirty as by photos attached, mostly the bathroom. We had noise from the street and manly from the patio during the night. Music at high volume, until 3 am, from the patio. Noises from the kitchen,... More 

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Wilmette, Illinois, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 24, 2015

We wanted our kids to get to know a different side of Mexico, not just the fabulous beaches, but also the cities that keep the country moving forward. This year we chose Merida and we loved it. This hotel was perfect for us; a mom, a dad, a nine year old boy and a seven year old boy. They were... More 

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Sioux Falls
Top Contributor
65 reviews 65 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 19, 2015 via mobile

the hotel is in a great location. I love the Plaza and for this reason I selected this hotel. The building is beautiful. The garden and pool area is charming. I "splurged" on the Presidential suite....I was happy to have a larger room. I knew I would not be using the bathtub, but I may have been a bit disappointed... More 

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Olympia, Washington
Top Contributor
257 reviews 257 reviews
38 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed January 22, 2015

For as much as this place probably offers average "value" in Merida, nothing about this hotel is average. All five couples in our birding group had some great things to say about this place, but still tended to focus on the quirks, although not in a complaining way. There was only one light switch in our room located so high... More 

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Monroe, Wisconsin, United States
1 review
4 of 5 stars Reviewed January 17, 2015

We stayed here for one night in December. We had two families of five each and arrived late at night. The staff were very helpful and kind. They carried all our luggage up to our third floor rooms for us. We loved the old wood doors and architecture of the hotel! After reading all the reviews, I was expecting a... More 

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