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Piedra de Agua Hotel Boutique

4.0 of 5 Calle 60 # 498 entre 59 y 61 | Centro, Merida 97000, Mexico
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Piedra de Agua Hotel Boutique
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Piedra de Agua Hotel Boutique
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269 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Playa Del Carmen
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just recently stayed at this hotel. We booked a room with a king bed for $900 pesos. The room was super small, with a small bath. it was nearly impossible to turn around, especially from the bath, that is how small the space was. The room was a little dirty with no bottled water. We asked to be changed to... More 

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2 reviews
1 of 5 stars Reviewed 6 days ago NEW

My wife and I, we have tried to sleep in this hotel the night of February 14, 2015. Our room was the N° 309, dirty as by photos attached, mostly the bathroom. We had noise from the street and manly from the patio during the night. Music at high volume, until 3 am, from the patio. Noises from the kitchen,... More 

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Wilmette, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted our kids to get to know a different side of Mexico, not just the fabulous beaches, but also the cities that keep the country moving forward. This year we chose Merida and we loved it. This hotel was perfect for us; a mom, a dad, a nine year old boy and a seven year old boy. They were... More 

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Sioux Falls
Top Contributor
54 reviews 54 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

the hotel is in a great location. I love the Plaza and for this reason I selected this hotel. The building is beautiful. The garden and pool area is charming. I "splurged" on the Presidential suite....I was happy to have a larger room. I knew I would not be using the bathtub, but I may have been a bit disappointed... More 

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Olympia, Washington
Top Contributor
256 reviews 256 reviews
38 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed January 22, 2015

For as much as this place probably offers average "value" in Merida, nothing about this hotel is average. All five couples in our birding group had some great things to say about this place, but still tended to focus on the quirks, although not in a complaining way. There was only one light switch in our room located so high... More 

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Monroe, Wisconsin, United States
1 review
4 of 5 stars Reviewed January 17, 2015

We stayed here for one night in December. We had two families of five each and arrived late at night. The staff were very helpful and kind. They carried all our luggage up to our third floor rooms for us. We loved the old wood doors and architecture of the hotel! After reading all the reviews, I was expecting a... More 

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Dublin, Ireland
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 16, 2015

First of all, I have to say the excellent service started even before we arrived. I had a few questions which were all answered promptly by Carlos, the hotel manager. This put me completely at ease (we were staying over Xmas) even though Hotels.com (who we booked through) gave me a scare a couple of days before arriving. I would... More 

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Richmond, Indiana
Top Contributor
72 reviews 72 reviews
10 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed January 3, 2015

I think I now get it! It's a hotel and a boutique. For some reason, I thought they considered themselves a boutique hotel! I apologize for that lapse. Let me address the hotel part first: the hotel is located right off the main square. It's a very old building and it is gorgeous! People have criticized the rooms. I thought... More 

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Norwalk, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2014

Located on the very downtown, walking distance to most tourist spots. and taxis every 5 minutes at the door. great restaurant, cozy pool with hammocks. well maintained, helpful personnel. foreign exchange at the counter. Free WiFi.

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Lquiroz, Gerente at Piedra de Agua Hotel Boutique, responded to this review

Good Afternoon Gabriel Novato. Thank you for having the time writing us a positive commentary, it was a pleasure having you like a guest and make you feel you like home. all the team of piedra de agua feel grateful for your stay whit us and we hope you can stay again whit us. Have a great year! More 

Cancun, Mexico
Top Contributor
127 reviews 127 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed November 19, 2014

It is a pity with such a beautiful building there is no management to guide Hose Keeping to do a proper job, I mean you can see lives from tres coming from outside all day long when you walk stairs, beautiful marble stairs but not polished they look dirty, the candle lights in those stairs they only lit few not... More 

Was this review helpful? Yes 1
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Additional Information about Piedra de Agua Hotel Boutique

Address: Calle 60 # 498 entre 59 y 61 | Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:4 star — Piedra de Agua Hotel Boutique 4*
Number of rooms: 20
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Hotel Style:
#8 Spa Hotel in Merida
#14 Luxury Hotel in Merida
#15 Family Hotel in Merida

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Hotel & grounds (55)
Room/suite (37)
Bathroom (3)
Pool/beach area (12)
Dining (21)
View from room (10)
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Other (52)

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Room/suite (11)
Pool/beach area (9)
Dining (9)
Hotel & grounds (27)
Family/play areas (1)
Bathroom (1)
Other (1)
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