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Hotel Casa Lucia

4.0 of 5 Calle 60 no. 474-A entre 55 y 53, Merida 97000, Mexico
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Hotel Casa Lucia
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Hotel Casa Lucia
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109 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edinburgh, Scotland
Top Contributor
141 reviews 141 reviews
44 hotel reviews
138 helpful votes 138 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I booked this by the photos, but was a wee bit hesitant about the reviews but thought, well just go with the good ones. I arrived in the dark at night and could really not see anything outside. The room was very big, and the old furniture was very dated and a lot of stains on them, had they varnished... More

Was this review helpful? Yes 1
Arlington, Virginia, United States
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed September 10, 2014

I stayed here during a conference in Merida and enjoyed the quiet garden and central location. The breakfasts are delicious and there is a very good Italian restaurant right across the street. It is nearby to good shopping as well. The plumbing was a little finicky (sink faucet leaked and toilet slow to flush) but it was manageable.

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Madrid, Spain
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

We actually were in a hotel nearby and moved here as there was a good price on Booking.com and it looked nice. The location is superb on the Plaza Santa Lucia (music, nice restaurants, chocolate shop). We were put in a room in the old building above the reception. The room was dark, shabby and worst of all there was... More

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Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 4, 2014

Our experience was wonderful at Hotel Casa Lucia, we arrived late and Grisella was at the front desk and helped us get our numerous bags to our room. We were in the Santa Ana room right on the beautiful courtyard with a pool as blue as it could be. The room was huge, clean and beautiful, the A/C worked great.... More

Was this review helpful? Yes 3
Carlos E, Gerente at Hotel Casa Lucia, responded to this review

Thank you for choosing our hotel and for taking the time to write us this review, we will make sure to pass on your good comments to our staff and let them know that their efforts are recognized and have an impact in our guests. We are at your service if we could be of any assistance in your next... More

South Padre Island, Texas
Senior Contributor
33 reviews 33 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 25, 2014

Nice Property... but something smelled Musty when we go our room. We changed and left the A/C on to clear it up.... well, there must have been Black Mold in the AC Filter or something. When we return to shower for dinner, I noticed Black Mold in the Shower... then my wife started Coughing and had an allergic reaction to... More

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Carlos E, Gerente at Hotel Casa Lucia, responded to this review

Dear guest: Thank you for choosing our hotel. Please know that your comments are very important for us. We are also glad to share with you some news, we are now under a new administration and we are doing our best to improve our services to make our customers more comfortable and satisfied, and we are specially working on some... More

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2014

We actually stayed two night right next door. We didn't like it so we changed to this hotel. Right in front of Santa Lucia Park, next to Santa Lucia Church. The room was very spacious and the bathroom was nice size, however, the pipe system in the bathroom was not functioning well. The faucet started to leak, the pipes started... More

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Carlos E, Gerente at Hotel Casa Lucia, responded to this review

Dear Guest: First of all I would like to thank you the time you took to write your review, every single one of our guests comments is strongly appreciated and taken into account. I am sorry to inform you that our hotel has recently changed its Administration and is currently in the process of improving our facilities and services, this... More

Oakland, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2014 via mobile

Went for the firth time to Merida and decided to stay in this hotel even with the bad reviews decided to give it a try. Reserved trough Expedia supposed to be a luxury room when we arrived the front desk said... Oh we don't have any king size room and I requested one well after I got upset and asked... More

Was this review helpful? Yes 1
Carlos E, Gerente at Hotel Casa Lucia, responded to this review
Google Translation

Buenas tardes Sr Carlos; Lamentamos que el Hotel no haya cumplido con sus expectativas, le comento que el Hotel Casa... More

Republic, Missouri
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 16, 2014 via mobile

The grounds and pool were very good. The room was spacious. There is a large area rug in each rug that was soiled. Mold appeared on the bathroom ceiling after a rain. It took so e convincing that this is a health hazard. Bleach was finally used.

Was this review helpful? Yes 1
Fairfax, California
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 10, 2014

This is my second trip to Merida and it was made perfect because we stayed at this little gem for 5 nights. The location is ideal, with excellent restaurants, shopping, and historic buildings at every turn. The grounds are impeccable,with a clean and inviting pool, comfortable seating, and elegant stray cats that actually made the place feel even more exotic... More

Was this review helpful? Yes 2
London town
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 7, 2014

perfectly located opposite a square with at least 3 fabulous dining options in the old town. There's so much within a couple of blocks walk in this charming city, we fell in love with Merida. Charming friendly and more honest than the coastal towns of the Yucatan.

Was this review helpful? Yes 1
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Additional Information about Hotel Casa Lucia

Address: Calle 60 no. 474-A entre 55 y 53, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Casa Lucia 4*
Number of rooms: 15
Reservation Options:
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Also Known As:
Casa Lucia Boutique Hotel
Casa Lucia Merida

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