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All 89 Merida hotels

Hotel Santa Ana

3.0 of 5 Hotel   |   Calle 45 # 503 entre 60 y 62 | Col. Centro, Merida 97000, Mexico
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Ranked #16 of 89 Hotels in Merida
A recent review
4 of 5 stars reviewed yesterday
Jim R Seattle, Washington, United States
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25 reviews from our community

Traveler rating
    14
    8
    3
    0
    0
See reviews for
6
4
4
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Seattle, Washington, United States
1 review
4 of 5 stars Reviewed yesterday NEW

I stayed at the Hotel Santa Ana for 5 nights in September, 2014. It's a very basic hotel but the rooms were impeccably clean. Beds are comfortable. The staff were very friendly and incredibly helpful. Anything I needed, they were able to provide. On my last day, I had a very late bus departure and was given a complimentary late... More

Review collected in partnership with this hotel

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I recently spend time in Merida with my wife and we stay at this hotel. very clean, nice location the zocalo is about 6 blocks away and a nice bar call La Negrita located around the corner. come and enjoy this beautiful city!!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

When travelling I need a clean and secure place to stay. I got this and much more. Thomas is a fantastic Guy who has travelled himself, and is more than willing to help you out with any info required. If you have a need, they will do there best to make it happen. What more can you ask.

Was this review helpful? Yes 1
60177
Contributor
16 reviews 16 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 6, 2014

My wife and I with our 22 month old son stayed here a couple nights. Hotel Santa Ana is perfect for the price you pay. Under 50USD and it was just right for the price. First the hotel. Coming into it, you have a nice foyer/reception area with some comfortable chairs and registration desk, and they were fantastic in helping... More

Was this review helpful? Yes 1
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Thank you for taking the time to review our Hotel here on Trip Advisor. This is important to us in two ways. First it allows other travelers to see what our guests have to say. It also allows us to get a good idea on how and where to improve our property and service. I will address the issue with... More

St. Petersburg, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

When vacationing, the place you stay can make for a memorable time or a miserable time. Hotel Santa Ana nailed it! Clean rooms, great food, good location, and excellent staff will have my wife and I returning.

Was this review helpful? Yes 1
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Sir, Thank you for taking the time to review us here. I am happy to hear you enjoyed your stay. The entire staff looks forward to your next visit with us More

Brandon, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2014

I've done quite a bit of traveling through Mexico over the years and have many surprises with my stays in various hotels. If your ever in need of a room while in Merida I must recommend the Hotel Santa Ana. The people there were very friendly and helpful in every aspect. I was very pleased with my room and the... More

Was this review helpful? Yes 2
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Sir, Thank you for taking a moment to review our hotel. I am glad you enjoyed your stay as much as we enjoyed having you. I hope we will have the pleasure of your company again. More

Merida, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

What a surprise. This is a great value and was hassle free. The rooms were clean and the service was very courteous.Very enjoyable. We will certainly go back to this hotel on our next trip to Merida. If you have not visited Merida, it is a safe , clean, and interesting city. Nice architecture.

Was this review helpful? Yes 1
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Sir, It was wonderful to meet your wife and you at our property and I am glad to hear you found it to your liking. Our staff and I look forward to your return and stand ready to respond to any requests you may have. Thank you Tomás Hotel Santa Ana More

Tampa, Florida
1 review
5 of 5 stars Reviewed July 19, 2014

I have been traveling to Mexico, Cancun, Isla Mujeres and Merida, for business and pleasure...mixed. My usual hotel in downtown Merida was under construction/renovation and I had to get the hell out. 8 am the noise was horrible. I was referred by my concierge to Hotel Santa Ana and thought I was going to a dump. Wow! What a surprise.... More

Was this review helpful? Yes
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Sir, Thank you very much for taking the time to rate our property. One thing you mention is very true, you made fast friends of the staff here and we all await your return. The room you refer to as a Suite is actually our Deluxe Accommodation but very glad to hear it was acceptable to you. We all look... More

Los Angeles, California
1 review
5 of 5 stars Reviewed July 10, 2014 via mobile

The hotel is classic and classy without being pretentious. The staff clearly understands what hospitality is all about. Rooms are lovely and comfortable. The food and service supurb.I enjoyed my stay immensely and plan on staying again.

Was this review helpful? Yes
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Sir, Thank you very much for taking a moment to review our property. I am very happy to hear your were satisfied with your stay. Our staff always works hard to address your needs and will be glad to hear they met your standards. After all, service of our guests is our first mission. I look forward to meeting you... More

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

Clean, comfortable, personable, safe & convenient location. Downright enjoyable and relaxing; everything I want in a small, independent boutique hotel. Absolutely a destination I look forward to returning someday and can recommend without any hesitation.

Was this review helpful? Yes 1
Thomas B, Manager at Hotel Santa Ana, responded to this review

Thank you very much for taking the time to comment on your stay with us. It makes us happy to know you were pleased as it means we are doing our job of putting you first. We all look forward to your return and remember of you have any friends visit to be sure they mention you. Best in all... More

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Additional Information about Hotel Santa Ana

Address: Calle 45 # 503 entre 60 y 62 | Col. Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santa Ana 3*
Number of rooms: 19
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