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All 88 Merida hotels

Hotel Santa Ana

3.0 of 5 Hotel   |   Calle 45 # 503 entre 60 y 62 | Col. Centro, Merida 97000, Mexico
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94%
Ranked #18 of 88 hotels in Merida
A recent review
4 of 5 stars reviewed 2 weeks ago
mrfone44 60177
  • Overview
  • Reviews (16)
  • Photos (10)
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16 people have reviewed this hotel

Traveler rating
    9
    5
    2
    0
    0
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5
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1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
60177
Contributor
16 reviews 16 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I with our 22 month old son stayed here a couple nights. Hotel Santa Ana is perfect for the price you pay. Under 50USD and it was just right for the price. First the hotel. Coming into it, you have a nice foyer/reception area with some comfortable chairs and registration desk, and they were fantastic in helping... More

Was this review helpful? Yes
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Thank you for taking the time to review our Hotel here on Trip Advisor. This is important to us in two ways. First it allows other travelers to see what our guests have to say. It also allows us to get a good idea on how and where to improve our property and service. I will address the issue with... More

St. Petersburg, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When vacationing, the place you stay can make for a memorable time or a miserable time. Hotel Santa Ana nailed it! Clean rooms, great food, good location, and excellent staff will have my wife and I returning.

Was this review helpful? Yes 1
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Sir, Thank you for taking the time to review us here. I am happy to hear you enjoyed your stay. The entire staff looks forward to your next visit with us More

Brandon, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've done quite a bit of traveling through Mexico over the years and have many surprises with my stays in various hotels. If your ever in need of a room while in Merida I must recommend the Hotel Santa Ana. The people there were very friendly and helpful in every aspect. I was very pleased with my room and the... More

Was this review helpful? Yes 1
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Sir, Thank you for taking a moment to review our hotel. I am glad you enjoyed your stay as much as we enjoyed having you. I hope we will have the pleasure of your company again. More

Merida, Mexico
1 review
5 of 5 stars Reviewed 4 weeks ago

What a surprise. This is a great value and was hassle free. The rooms were clean and the service was very courteous.Very enjoyable. We will certainly go back to this hotel on our next trip to Merida. If you have not visited Merida, it is a safe , clean, and interesting city. Nice architecture.

Was this review helpful? Yes
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Sir, It was wonderful to meet your wife and you at our property and I am glad to hear you found it to your liking. Our staff and I look forward to your return and stand ready to respond to any requests you may have. Thank you Tomás Hotel Santa Ana More

Tampa, Florida
1 review
5 of 5 stars Reviewed 5 weeks ago

I have been traveling to Mexico, Cancun, Isla Mujeres and Merida, for business and pleasure...mixed. My usual hotel in downtown Merida was under construction/renovation and I had to get the hell out. 8 am the noise was horrible. I was referred by my concierge to Hotel Santa Ana and thought I was going to a dump. Wow! What a surprise.... More

Was this review helpful? Yes
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Sir, Thank you very much for taking the time to rate our property. One thing you mention is very true, you made fast friends of the staff here and we all await your return. The room you refer to as a Suite is actually our Deluxe Accommodation but very glad to hear it was acceptable to you. We all look... More

Los Angeles, California
1 review
5 of 5 stars Reviewed July 10, 2014 via mobile

The hotel is classic and classy without being pretentious. The staff clearly understands what hospitality is all about. Rooms are lovely and comfortable. The food and service supurb.I enjoyed my stay immensely and plan on staying again.

Was this review helpful? Yes
Thomas B, General Manager at Hotel Santa Ana, responded to this review

Sir, Thank you very much for taking a moment to review our property. I am very happy to hear your were satisfied with your stay. Our staff always works hard to address your needs and will be glad to hear they met your standards. After all, service of our guests is our first mission. I look forward to meeting you... More

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

Clean, comfortable, personable, safe & convenient location. Downright enjoyable and relaxing; everything I want in a small, independent boutique hotel. Absolutely a destination I look forward to returning someday and can recommend without any hesitation.

Was this review helpful? Yes 1
Thomas B, Manager at Hotel Santa Ana, responded to this review

Thank you very much for taking the time to comment on your stay with us. It makes us happy to know you were pleased as it means we are doing our job of putting you first. We all look forward to your return and remember of you have any friends visit to be sure they mention you. Best in all... More

Tarpon Springs, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

Overall experience was awesome. The staff was great, treated us like family, anything you need they take care of no problem. Love the old feel to it, nice quaint pool. I would definitely recommend this hotel to any one visiting.

Was this review helpful? Yes 1
Thomas B, Manager at Hotel Santa Ana, responded to this review

Steven I am glad to hear we made you feel like family, that is what we try to do. look forward to seeing you again and thank you for taking a moment to rate our hotel. Clients like you are the reason we exist. More

edmonton
Top Contributor
67 reviews 67 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed February 15, 2014

This charming little hotel is located very near all the action of Merida. The courtyard is very nice, and the rooms are old but clean. It's located in a very quiet location with restaurants nearby and the hotel even has free parking and wifi.

Was this review helpful? Yes 3
Thomas B, Manager at Hotel Santa Ana, responded to this review

Thank you for taking the time to comment. We are always open to comments and suggestions from our guests. After all, you are the reason we are here. Hope you visit us again on your next trip to Merida More

Rome, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 2, 2012

A very nice place. We found Santa Ana hotel when we arrived in Merida and was a really a good choice, near to the center and near to the paseo montejo. The structure is colorful and relaxing, have a little garden with swimming pool where to rest after a walk on the city or a trip in the hinterland (Cuzuma,... More

Was this review helpful? Yes 1
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Additional Information about Hotel Santa Ana

Address: Calle 45 # 503 entre 60 y 62 | Col. Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Santa Ana 3*
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Amenities

Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Swimming Pool
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19

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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