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All 88 Merida hotels

Hacienda Santa Cruz

3.5 of 5 Hotel   |   Calle 86 s/n, Merida 97315, Mexico
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Hacienda Santa Cruz
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Ranked #19 of 88 Hotels in Merida
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 26, 2014
hojo812014 Lachen, Switzerland
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123 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lachen, Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 26, 2014

We had a 2 night stay there on our yucatan tour. A small quiet place just minutes south of merida. The owner is also living there and always available for a small talk with the guets. We visited a couple of haciendas on our tour but this place was simply the the most romantic. Sometimes you need a bit patience... More

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Fertibob, Manager at Hacienda Santa Cruz, responded to this review

First at all many thanks for your comments. You absolutely right, all your staff, including manager and owner try to give a nice, quiet and friendly atmosphere at the Hacienda Santa Cruz. For the delay, let me apologize, sometimes take longer to brew a warm coffee. Hope to welcome you soon. Best regards, Yves AMSLER More

Exeter, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 2, 2014

This is a beautiful hacienda just off the ring road of Merida. It's peaceful and quiet and as soon as we arrived the owner welcomed us as if we were old friends. The food is outstanding, the bedrooms are gorgeous (we stayed in the room next to the chapel). The swimming pool was stunning although we had forgotten that there... More

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Fertibob, Propriétaire at Hacienda Santa Cruz, responded to this review

thanks to you and thank you for the commentary , yes you stay just 1 night but I am sure more the next time. all my best Robert More

San Francisco, California
2 reviews
5 of 5 stars Reviewed April 28, 2014

We - 2 adults/2 kids - spent 4 wonderful days at Hacienda Santa Cruz. A gem - hidden or not. Lovely and evocative setting, tastefully restored. Relaxing with all you would need - wonderful rooms, attractive pool, places to read, relax, play chess, have a margarita and (if you must) quietly check your email from back home. As close to... More

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Fertibob, Propriétaire at Hacienda Santa Cruz, responded to this review

thank you very much Steve & Gretchen we were very pleased to meet you at the hacienda all my best Robert More

Nassau, New Providence Island
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 12, 2013

We went to the Hacienda to have lunch on Easter Sunday, during our holidays in Yucatan. The place is beautiful : a colonial hacienda, greatly restored with a limited number of rooms that are more like mini apartments (tthe owner showed us around), in a very nice environment. The food at the restaurant is excellent : mexican with an extra... More

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Fertibob, Propriétaire at Hacienda Santa Cruz, responded to this review
Google Translation

merci a vous , c'est vrai que nous avons passé un bon moment ensemble ...a bientot Robert More

Amsterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2013

Interested in the Mexican lifestyle with a historical flavour of the rich 19th century? Interested in Maya culture? Interested in good local food, but also a fusion with French cuisine? Interested to give yourself a good treat? Interested to give your grandmother the best time of her life? "Visit the Maya culture in Mexico", answered my grandmother (94 years old!)... More

Was this review helpful? Yes 2
Fertibob, Propriétaire at Hacienda Santa Cruz, responded to this review

thank you very much ....and muchas gracias to your grandma ...90 years... but very young, we would like to be the same at 90 Robert More

Mullica Hill, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2013

We stayed three nights at the Hacienda this past February and found the property to be very lovely: the hacienda has been thoughtfully restored and there is interesting artwork everywhere. Our room was spacious and comfortable. We especially loved the restaurant and found chef Paul Ramirez's menu offerings to be both inventive and well prepared. The neighborhood is not paricularly... More

Was this review helpful? Yes 1
Fertibob, Propriétaire at Hacienda Santa Cruz, responded to this review

thank you for the commentaries ....we are very proud you enjoyed the restaurant and the hacienda See you Robert More

Washington DC, District of Columbia
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed one night at the Hacienda on the last day of a week-long trip to Mexico. The property and decor are quite stunning. We had a great time wandering around the grounds and old buildings and soaking in their beautiful pool by the spa (one of two). We were also quite happy with our room, which was large, with... More

Was this review helpful? Yes 4
Fertibob, Propriétaire at Hacienda Santa Cruz, responded to this review

we are very happy you enjoyed the Hacienda and the restaurant , haciendas in Yucatan cannot situated downtown or in the middle of the city we have 7 hectares of grounds and gardens..... . I remenber you that you leave the hacienda at 5.00 AM and somebody was waiting for you to help you and open the mean door of... More

New York City, New York
1 review
5 of 5 stars Reviewed January 13, 2013

We spent 10 days over the New Year. This is a wonderful and relaxing environment. Staff is like family. The chef Raul Ramirez is fantastic and the food the best we had in the Merida area. The hacienda has been beautifully restored and the rooms and common areas are comfortable and very pleasant to hang around in. We highly recommend... More

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Fertibob, Propriétaire at Hacienda Santa Cruz, responded to this review

thanks a lot , merci beaucoup , muchas gracias . We are very happy you enjoy your week with us at the hacienda ....yes of course I hope you will come back soon .....au revoir, abrazos, good bye Robert More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 7, 2013

It is 15 min drive form airport and 35-40 min from downtown. We found the hacienda very nice but when we wanted to arrange some changes and stay a few more hours the director wouldn't give in at any price and wanted a full night for couple more hours eventhough they didn't have the room booked after us. After discussing... More

Was this review helpful? Yes 4
Fertibob, Propriétaire at Hacienda Santa Cruz, responded to this review

I am very surprised about your comentaries 1st : you knew the day before the conditions for your" late chek out" and you agree with the price. I remenber you that you stay untill 4h.00 PM at the hotel .....and the chek out is 11.30 AM 2nd : you NEVER EAT at the restaurant it is why I am very... More

colorado
1 review
5 of 5 stars Reviewed September 24, 2012

The Hacienda Santa Cruz is a wonderful place to stay in Merida, Mexico. I have traveled to many places in Mexico and beyond, but this place tops them all. The grounds are picture perfect with lovely plants and trees and hacienda charm. This wonderful French couple found this old Hacienda, close to Merida, and have remodeled it into a wonderful,... More

Was this review helpful? Yes
Fertibob, Propriétaire at Hacienda Santa Cruz, responded to this review

thank you very much it was a pleasure to meet you at the Hacienda Santa Cruz ....hope you will come back soon More

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Additional Information about Hacienda Santa Cruz

Address: Calle 86 s/n, Merida 97315, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hacienda Santa Cruz 3.5*
Number of rooms: 11
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Also Known As:
Hacienda Hotel Santa Cruz Palomeque

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