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Hacienda Xcanatun

#12 of 88 Hotels in Merida
Certificate of Excellence
Calle 20 S/N por 19 y 19A | Km. 12 Carretera Merida Progreso, Merida 97302, Mexico
Hotel amenities
Hacienda Xcanatun
Best prices for: 1 room 1 guest
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Ranked #12 of 88 Hotels in Merida
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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139 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The food here is Very good and the setting looks very historical. Before we stayed we asked for a tour and they were all very nice about giving one. Everyone seemed very nice and helpful. All in all Loved everything.

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Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for our friend's wedding. Our room was large and beautiful. It was particularly nice to have a little area outside with jacuzzi, hammock and chairs. I paid for a treatment in the spa and was disappointed as the spa is next to the pool and it was very loud with people playing/drinking at the pool so could... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The place is very nice, good service, amazing bedrooms, but really expensive and far from the city center. Had a good time there using the pool and the bar, but next time if i want to enjoy the city more i will stay downtown

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Mexico City, Distrito Federal, Mexico
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Look, this place is very beautiful but as amazing as the food is there is great deal for improvements. Service is good but could be much better, Merida people are known for taking their time and this place is no exception. The rooms are very basic as well. It is an hacienda so it cannot be too luxurious as it... More 

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Sussex
Top Contributor
244 reviews 244 reviews
104 hotel reviews
291 helpful votes 291 helpful votes
5 of 5 stars Reviewed February 11, 2015

We stayed in 4 different places during our trip to Mexico, and this was the one we liked best by far. It was surprisingly easy to find for us on the outskirts of Merida. Worth noting that this hotel doesn't come up under Merida on Tripadvisor, which is strange. I found it in a travel book my husband gave me... More 

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Everett, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

It was the last day of our trip to Mexico, coming in from the beach; we were looking for a special place for our last night before heading back home to old man winter up north, and we found it here in Hacienda Xcanatun. This is an exquisite hotel with attention to every detail. Even better than the pictures could... More 

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Corozal Town, Belize
Top Contributor
114 reviews 114 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 15, 2014

Stayed here overnight during our visit to the Uxmal mayan Ruins site. The ruins are a short walk away so this is an excellent place to stay while touring. The hotel and attendants are superior to none. They treat you royally. We did have an outage during one of our meals but the waiter and even the manager were there... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2014

Our stay was not long enough! We had a very unique situation in which we wanted to have a wedding like vowel renewal. We were taking a 5 day cruise out of Galveston and did not want o have the ceremony on the boat. Christina Baker and the staff worked so patiently with me as We planned the ceremony. Emails... More 

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Montreal, Canada
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 8, 2014

We were spending a second winter in Merida and couldn't resist coming here after our first visit two years ago. Took a deluxe suite again on the second floor and loved it. We were facing another building this time but there were few windows in the other building and lots of vegetation in between so we still felt isolated. Our... More 

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Boston, Massachusetts
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 24, 2014

WE highly recommend hacienda Xcanatun. Our stay was perfect. We had a suite in the old part of the hacienda near the chapel. It was one of the nicest rooms we have ever stayed in. The service was outstanding and the food was terrific. We can't wait to go back.

Was this review helpful? Yes 2
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