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Hacienda Xcanatun

#12 of 88 Hotels in Merida
Certificate of Excellence
GreenLeadersGold level
Calle 20 S/N por 19 y 19A | Km. 12 Carretera Merida Progreso, Merida 97302, Mexico
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Hacienda Xcanatun
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Ranked #12 of 88 Hotels in Merida
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 weeks ago
Overlooker Santa Fe, NM
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144 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Santa Fe, NM
Top Contributor
138 reviews 138 reviews
51 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We did not stay here; we ate at the restaurant. It had an incredible ambience, you could feel what the past must have been like for wealthy hacienda owners. (I won't go into the oppression of the workers). Beautiful, elegant, and excellent food.

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Guadalajara, Mexico
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This exquisitely restored ex-hacienda is a bit expensive but definitely worth the splurge. Large and beautifully appointed rooms, outstanding service and impeccable tropical gardens made this a perfect retreat to return to each day as we explored Merida, the Celestun Biosphere Reserve and the arqueological sites of Chichen-Itza, Uxmal and Dzibilchaltun. The onsite restaurant, Casa de Piedra is very reasonably... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

The food here is Very good and the setting looks very historical. Before we stayed we asked for a tour and they were all very nice about giving one. Everyone seemed very nice and helpful. All in all Loved everything.

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Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2015

We stayed here for our friend's wedding. Our room was large and beautiful. It was particularly nice to have a little area outside with jacuzzi, hammock and chairs. I paid for a treatment in the spa and was disappointed as the spa is next to the pool and it was very loud with people playing/drinking at the pool so could... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2015

The place is very nice, good service, amazing bedrooms, but really expensive and far from the city center. Had a good time there using the pool and the bar, but next time if i want to enjoy the city more i will stay downtown

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Mexico City, Distrito Federal, Mexico
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 22, 2015

Look, this place is very beautiful but as amazing as the food is there is great deal for improvements. Service is good but could be much better, Merida people are known for taking their time and this place is no exception. The rooms are very basic as well. It is an hacienda so it cannot be too luxurious as it... More 

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Sussex
Top Contributor
254 reviews 254 reviews
107 hotel reviews
299 helpful votes 299 helpful votes
5 of 5 stars Reviewed February 11, 2015

We stayed in 4 different places during our trip to Mexico, and this was the one we liked best by far. It was surprisingly easy to find for us on the outskirts of Merida. Worth noting that this hotel doesn't come up under Merida on Tripadvisor, which is strange. I found it in a travel book my husband gave me... More 

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Everett, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

It was the last day of our trip to Mexico, coming in from the beach; we were looking for a special place for our last night before heading back home to old man winter up north, and we found it here in Hacienda Xcanatun. This is an exquisite hotel with attention to every detail. Even better than the pictures could... More 

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Corozal Town, Belize
Top Contributor
136 reviews 136 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 15, 2014

Stayed here overnight during our visit to the Uxmal mayan Ruins site. The ruins are a short walk away so this is an excellent place to stay while touring. The hotel and attendants are superior to none. They treat you royally. We did have an outage during one of our meals but the waiter and even the manager were there... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2014

Our stay was not long enough! We had a very unique situation in which we wanted to have a wedding like vowel renewal. We were taking a 5 day cruise out of Galveston and did not want o have the ceremony on the boat. Christina Baker and the staff worked so patiently with me as We planned the ceremony. Emails... More 

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