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Hacienda Xcanatun

#13 of 89 Hotels in Merida
Certificate of Excellence
GreenLeadersGold level
Calle 20 S/N por 19 y 19A | Km. 12 Carretera Merida Progreso, Merida 97302, Mexico
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Hacienda Xcanatun
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Ranked #13 of 89 Hotels in Merida
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
akorea Shanghai, China
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148 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Shanghai, China
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stopped for coffee and dessert at their restaurant Casa de Piedra on a rainy afternoon. Reasonable price for the experience. The place was so serene and full of charm. Very near north Merida. Strongly recommended.

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Santa Fe, NM
Level Contributor
142 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed April 8, 2015

We did not stay here; we ate at the restaurant. It had an incredible ambience, you could feel what the past must have been like for wealthy hacienda owners. (I won't go into the oppression of the workers). Beautiful, elegant, and excellent food.

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Guadalajara, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

This exquisitely restored ex-hacienda is a bit expensive but definitely worth the splurge. Large and beautifully appointed rooms, outstanding service and impeccable tropical gardens made this a perfect retreat to return to each day as we explored Merida, the Celestun Biosphere Reserve and the arqueological sites of Chichen-Itza, Uxmal and Dzibilchaltun. The onsite restaurant, Casa de Piedra is very reasonably... More 

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1 review
5 of 5 stars Reviewed March 24, 2015

The food here is Very good and the setting looks very historical. Before we stayed we asked for a tour and they were all very nice about giving one. Everyone seemed very nice and helpful. All in all Loved everything.

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Bristol, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 15, 2015

We stayed here for our friend's wedding. Our room was large and beautiful. It was particularly nice to have a little area outside with jacuzzi, hammock and chairs. I paid for a treatment in the spa and was disappointed as the spa is next to the pool and it was very loud with people playing/drinking at the pool so could... More 

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London, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 12, 2015

The place is very nice, good service, amazing bedrooms, but really expensive and far from the city center. Had a good time there using the pool and the bar, but next time if i want to enjoy the city more i will stay downtown

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Mexico City, Distrito Federal, Mexico
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed February 22, 2015

Look, this place is very beautiful but as amazing as the food is there is great deal for improvements. Service is good but could be much better, Merida people are known for taking their time and this place is no exception. The rooms are very basic as well. It is an hacienda so it cannot be too luxurious as it... More 

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Sussex
Level Contributor
271 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
5 of 5 stars Reviewed February 11, 2015

We stayed in 4 different places during our trip to Mexico, and this was the one we liked best by far. It was surprisingly easy to find for us on the outskirts of Merida. Worth noting that this hotel doesn't come up under Merida on Tripadvisor, which is strange. I found it in a travel book my husband gave me... More 

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Everett, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 15, 2015

It was the last day of our trip to Mexico, coming in from the beach; we were looking for a special place for our last night before heading back home to old man winter up north, and we found it here in Hacienda Xcanatun. This is an exquisite hotel with attention to every detail. Even better than the pictures could... More 

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Corozal Town, Belize
Level Contributor
182 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed December 15, 2014

Stayed here overnight during our visit to the Uxmal mayan Ruins site. The ruins are a short walk away so this is an excellent place to stay while touring. The hotel and attendants are superior to none. They treat you royally. We did have an outage during one of our meals but the waiter and even the manager were there... More 

Was this review helpful? Yes 2
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