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All 88 Merida hotels

InterContinental Presidente Merida

4.0 of 5 Hotel   |   Avda Colon 500 Centro, Merida 97000, Mexico
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InterContinental Presidente Merida
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83%
Ranked #18 of 88 hotels in Merida
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 18, 2014
BeccaT2 Mexico City, Mexico
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305 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Mexico City, Mexico
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 18, 2014

I had the opportunity to host a seminar at the event, and then decided to stay on for a few days and play tourist. The hotel is lovely, rooms comfortable and the club level has great breakfasts and happy hours. Careful of the pool, though, as instead of a gradual decline to the deep end, it has two slopes that... More

Was this review helpful? Yes 1
Tulum, Mexico
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 17, 2014

The room was lovely and the staff very accomodating. Great location, I stayed in executive level room which was nicely appointed and had exceptional mattresses. (I left the Hyatt because of the mattresses). I will definitely stay there again.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2014

We spent several nights at InteraContinental Presidente hotel in White city and really enjoyed. The hotel is covinentially located in a quite and upscale location. We were well received at the front desk, when my daughter had a fever, hotel helped call in a good doctor within 30 minutes whom brought us peace of mind in addition to prescriptions after... More

Was this review helpful? Yes 1
Bonita Springs, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 16, 2014

We stayed at the Intercontinental Presidente Merida during a conference we attended. The hotel has the feel of a once-great property that now languishes a bit in the 80s. The front entrance is undistinguished. The lobby is a nice size but rather outdated in appearance. Our room was on the first level as far from the elevator as possible. Thus... More

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Janeth G, Rooms Division Manager at InterContinental Presidente Merida, responded to this review

Dear Guest: Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am sorry we were not able to exceed or at least be at par with your expectation. We are hospitality professionals who work diligently to ensure our facilities are well maintained and we strive to provide service... More

Stockton, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 7, 2014

I attended a travel industry educational conference in Merida. The Presidente was one of three hotel options available. I chose the Presidente because it looked more hacienda like than the other 2 drab hotel room options and it was the right pick! The hotel atmosphere and the staff were intimate, warm and inviting. I upgraded to an Executive room and... More

Was this review helpful? Yes 1
Janeth G, Rooms Division Manager at InterContinental Presidente Merida, responded to this review

Dear Guest: We appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is truly rewarding when a guest recognizes our staff’s efforts and a nice Hotel because Hotel Presidente InterContinental Merida is the place where you can find the architectural elegance of the past combined with the comfort provided by modernity.... More

Chicago, IL
Contributor
17 reviews 17 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 26, 2014

Traveling with a child, this hotel and it's employees made our stay feel like home! They were so accommodating in everything. The front desk was so friendly the bell hop was so helpful with directions and out room was beautiful and the beds oh so comfortable, did not want to get up. Location was a little far away from downtown... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2014

It is a great place to stay in Merida, it is comfortable, very nice, well maintained, and the best is the professional and special care that the hotel staff provides. I give you an example last Saturday my family and I were having breakfast and one of the waiters -unfortunately I do not remember his name!- noticed that we were... More

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A TripAdvisor Member
5 of 5 stars Reviewed March 11, 2014

Our three day visit to beautiful Merida was made all the better by our stay at this hotel. The staff is amazing, particularly Kevin and Carlos the concierges who did everything above and beyond to make sure we enjoyed our vacation. Rooms are great and hotel is conveniently located just two blocks from Paseo de Montejo. We walked with our... More

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Mexico City, Distrito Federal, Mexico
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 7, 2014

Quality, perfect location and great service. And believe it, really good price, you would imagine it is expensive both it is not. It worth. The hotel mix the old hacienda building with comfortable rooms.

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Okemos, Michigan
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 2, 2014

I've stayed here a few times and it's always a good choice. No, it's not perfect. But I like the feel of the property. The service is always attentive and friendly, something we all used to take for granted, right? Sadly, it's no longer the norm. Carlos on the Club level is a gem and should be kept, always. The... More

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IHGCare, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear WanderlustJim, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

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Additional Information about InterContinental Presidente Merida

Address: Avda Colon 500 Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Presidente Merida 4*
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Also Known As:
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
Intercontinental Hotel Merida

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Merida #7 Business Hotel in Merida #9 Luxury Hotel in Merida #14 Family Hotel in Merida #15 Romantic Hotel in Merida
Hotel Class
Number of rooms
127

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