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All 88 Merida hotels

InterContinental Presidente Merida

4.0 of 5 Hotel   |   Avda Colon 500 Centro, Merida 97000, Mexico
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InterContinental Presidente Merida
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Ranked #19 of 88 Hotels in Merida
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Alicia L Guadalajara, Mexico
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318 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Guadalajara, Mexico
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

I was in Merida last week, and my room was great, clean, and the best was the bed, great pillows! I enjoy my stay there. I only had own breakfast and was pretty good. By the way the bread, sweet bread was delicious. Great location ... It's one block from Paseo Montejo, one block from bus station, you can walk... More

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Miami, Florida
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

I gave this hotel another try after two years of my first stay. I found this place still lacks what it takes to be a 5 star hotel. The room was much better than the first time, this time the bed was in good condition but nothing out of the ordinary. Service was good, especially at the restaurant. It is... More

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Jorge C, Manager at InterContinental Presidente Merida, responded to this review

Dear Guest, Greetings from Presidente InterContinental Villa Mercedes Mérida! We are really sorry for not meeting your expectations during your recent stay, but comments like yours help us to improve or quality and services. Also we are very pleased to learn that you enjoy the “Cochinita Pibil” as you said is really amazing and out of this world! We will... More

Athens, Greece
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Me and my wife spent one night at this 5 star hotel during our honeymoon in mexico. Overall Is a very nice hotel to recommend. It has a small pool, no free wifi. It is located far from the city centre and you will need a taxi to visit the main sightseeing, it costs about 50 pesos. The breakfast buffet... More

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Jorge C, Manager at InterContinental Presidente Merida, responded to this review

Dear Mr. (ifytan) Thank you for have stayed at Presidente InterContinental Villa Mercedes Mérida for your honeymoon. We appreciate to take you time sharing your nice comments during your recent visit, we thank you as well for bringing to our attention how your staying could be more enjoyable with the opportunities you mentioned. We have to say that we are... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 8, 2014

I have not one thing to complain about! This hotel is gorgeous from top to bottom! The entire staff is fantastic! You want for nothing here! We like "Club Level", where we have access to a small club room that has a sufficient breakfast & snacks later in the evening. A/C works well, room darkening shade, coffee/tea maker, ceiling fan,... More

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Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Terrilynn, We appreciate your warm comments about the property, as you mentioned we try to mix the old part of the building with modern amenities that today's travelers require. The Hotel Presidente InterContinental Merida, we have created a combination of both, and we are pleased you have been to his liking. We hope his return to the White City... More

Mexico City, Mexico
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 18, 2014

I had the opportunity to host a seminar at the event, and then decided to stay on for a few days and play tourist. The hotel is lovely, rooms comfortable and the club level has great breakfasts and happy hours. Careful of the pool, though, as instead of a gradual decline to the deep end, it has two slopes that... More

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Tulum, Mexico
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 17, 2014

The room was lovely and the staff very accomodating. Great location, I stayed in executive level room which was nicely appointed and had exceptional mattresses. (I left the Hyatt because of the mattresses). I will definitely stay there again.

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2014

We spent several nights at InteraContinental Presidente hotel in White city and really enjoyed. The hotel is covinentially located in a quite and upscale location. We were well received at the front desk, when my daughter had a fever, hotel helped call in a good doctor within 30 minutes whom brought us peace of mind in addition to prescriptions after... More

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Bonita Springs, Florida
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 16, 2014

We stayed at the Intercontinental Presidente Merida during a conference we attended. The hotel has the feel of a once-great property that now languishes a bit in the 80s. The front entrance is undistinguished. The lobby is a nice size but rather outdated in appearance. Our room was on the first level as far from the elevator as possible. Thus... More

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Janeth G, Rooms Division Manager at InterContinental Presidente Merida, responded to this review

Dear Guest: Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am sorry we were not able to exceed or at least be at par with your expectation. We are hospitality professionals who work diligently to ensure our facilities are well maintained and we strive to provide service... More

Stockton, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 7, 2014

I attended a travel industry educational conference in Merida. The Presidente was one of three hotel options available. I chose the Presidente because it looked more hacienda like than the other 2 drab hotel room options and it was the right pick! The hotel atmosphere and the staff were intimate, warm and inviting. I upgraded to an Executive room and... More

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Janeth G, Rooms Division Manager at InterContinental Presidente Merida, responded to this review

Dear Guest: We appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is truly rewarding when a guest recognizes our staff’s efforts and a nice Hotel because Hotel Presidente InterContinental Merida is the place where you can find the architectural elegance of the past combined with the comfort provided by modernity.... More

Chicago, IL
16 reviews 16 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 26, 2014

Traveling with a child, this hotel and it's employees made our stay feel like home! They were so accommodating in everything. The front desk was so friendly the bell hop was so helpful with directions and out room was beautiful and the beds oh so comfortable, did not want to get up. Location was a little far away from downtown... More

Was this review helpful? Yes 1
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Additional Information about InterContinental Presidente Merida

Address: Avda Colon 500 Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Presidente Merida 4*
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Also Known As:
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
Intercontinental Hotel Merida

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