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All 87 Merida hotels

InterContinental Presidente Merida

4.0 of 5 Hotel   |   Avda Colon 500 Centro, Merida 97000, Mexico
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Ranked #20 of 87 Hotels in Merida
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
nedve18 Mexico City, Mexico
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354 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
Contributor
18 reviews 18 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is good choice to stay for a few nights. Its very close from Montejo road and downtown. Rooms are very spacious and confortables, and there is free wifi. We had some issues with AC, it was loud and one day didn't worked because some problem with a frozen compresor, Mérida is not the city to have problems with... More 

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Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Nedve18, Thank you very much for tamrse the time to post your comments about your recent visit to the Hotel Presidente InterContinental Merida. I appreciate your comments and I am sure will serve us to improve the quality and the services offered on the property. Looking forward to your early return to the White City and being your hosts... More 

Europe
Top Contributor
173 reviews 173 reviews
69 hotel reviews
532 helpful votes 532 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here from Dec.18-23 as part of a 3 week tour of Mexico. Had booked a deluxe double room with 2 double beds and a balcony overlooking the pool. Had requested a room on a high floor and this request was honoured. As a newly-registered IHG member, wifi was complimentary and it was fast and reliable. A lovely, cheerful receptionist... More 

Was this review helpful? Yes 1
Jorge C, Manager at InterContinental Presidente Merida, responded to this review

Dear Guest, Thank you for have stayed at our property and have you at our our beautiful city. We are really sorry for not meeting your expectations during your recent staying. We receive wisely your review and your willingness to share your thoughts and suggestions with us is genuinely appreciated, we are glad to hear it was only minor injuries... More 

Manhattan, KS
Top Contributor
116 reviews 116 reviews
71 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel would qualify a "Fiesta Americana-with-a-plus" but not as "the" famed Intercontinental. The strangest thing is the "one coffee per stay" policy, which is unbelievable and simply ridiculous. You indeed will get only one pouch of coffee for your stay! The walls are thin in parts of the building (I heard kids and other noises one night); the air... More 

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Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Witoldzio, thank you very much for taking the time to write your comments about various services and the quality of those offered in the President InterCotinental Merida Hotel. We value and respect the opinions of our guests and yours is not the exception. I very much regret not being able to exceed your expectations I had with the brand... More 

Logan, Utah
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Anywhere else in the world this hotel could aspire to be a Crowne Plaza at best. How the Intercontinental brand decided to associate their name with this property is beyond my understanding. However the prices are the same as Crowne Plaza prices elsewhere so I guess that explains it. Anyways, don't come here expecting Intercontinental-level standards or you will be... More 

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Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Witoldzio, thank you very much for taking the time of post your comments about the Hotel Presidente InterContinental Merida and the quality of the services that we offered. We value and respect the opinions of our guests and we absorb the best way to improve the quality of care and Services to our guests. I appreciate all of your... More 

Mexico City, Mexico
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 18, 2014

My wife and I stayed at this IHG property at the city of Merida in Mexico past October. I have to say that they shocked me with this hotel, it is in an unbeatable location with "Paseo Montejo" near it and some other attractions like the "Turibus" a double deck bus for touring the city. Pros: Well maintained exteriors, lobby,... More 

Was this review helpful? Yes 1
Jorge C, Manager at InterContinental Presidente Merida, responded to this review

Dear guest, We are delight to read that you had a fantastic experience on your recent stay in Mérida. Thank you for staying with us and taking your time to document and posting review about your stay. We really value your feedback.. Also rest assured that your comments about the Rest, A/A and services have been addressed and passed on... More 

Damascus, Maryland
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 15, 2014

Since I was going to be in Merida for only a short time, and my workload did not permit to do the research I normally do to select lodging, I simply choose the IC in Merida as I have "status" with the IHG hotel group and the price was acceptable. That being said, I have had the privilege of staying... More 

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Jorge C, Manager at InterContinental Presidente Merida, responded to this review

Dear Guest, We receive with pleasure your kind comments about your experience with us. We really appreciate your time and feedback about our services and facilities. As you mentioned the holte is well located between the main avenues of the city and surrounded by multiple shops and services of different types. We look forward to having a new opportunity to... More 

New York City, New York
Contributor
16 reviews 16 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 12, 2014

We stayed there in December, '13. This is beautiful historical hotel. It used to be a Spanish general’s stately mansion back in the day. I am a Platinum Ambassador with IHG and we got upgraded to a very nice room with a balcony on a club level floor. We also received a complimentary Club Lounge access. They do serve complimentary... More 

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Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Foxberg, Thank you very much for posting your review of your recent stay at the property of Mérida. We are delighted that your stay was pleasant and had the opportunity to know the magnificent archeological site of Chichén Itzá. Your comments about the room and the Club Lounge also thank them, we are sure that after a long day... More 

Beachwood, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 7, 2014

We stayed in the Presidente hotel for 7 days and we really enjoyed our stay. The hotel has a colonial style architecture and modern interior and room decoration. The room was pretty clean and modern, and I will have to say that the bed was extremely comfortable! Best sleeping nights I've had in years! I recommend this hotel for couples,... More 

Was this review helpful? Yes 1
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear marisamay, Thank you very much for taking the time to post your recent experience at the Presidente InterContinental Mérida. We are very pleased that you had more than a comfortable stay, your comments are very important to us, as we serve to continue working in the best way and strive more in the windows of opportunity that you mentions.... More 

Herndon, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed December 6, 2014

The Intercontinental hotel in Merida has a great staff. they are very attentive, respectfull and corteous. A special thank you to Ms. Yarisol Aguayo for her help many times during my stay and going above and beyond her duties, she is very professional. Also to Mr. Agustin Saavera who made sure my needs were met. Point they all go above... More 

Was this review helpful? Yes
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Jose C, Thank you very much for your warm comments about the services offered here at the hotel. Of course your feedback on Agustin yarisol fill us with satisfaction, we know that the staff we have in the hotel is highly professional and dedicated, very often go beyond their duties to the satisfaction of our guests. I appreciate the... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 3, 2014

We stayed in this hotel while taking a round trip through Yucatan & in general it was ok for the two nights we stayed. It was clean & located next to a supermarket, city centre, pharmacy. But: 1. Unfriendly & unhelpful staff (we did not get ice cubes for the room at the bar) 2. Breakfast: if food runs out... More 

Was this review helpful? Yes
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Imax84, Thank you very much for taking the time to post your comments about your recent experience at the Presidente InterContinental Mérida. The windows of opportunity that you mention, will be analyzed and taken into account to improve the service offered at the hotel. Cordially Carlos Esquivel. Guest Relation Manager. More 

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Additional Information about InterContinental Presidente Merida

Address: Avda Colon 500 Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:4 star — InterContinental Presidente Merida 4*
Number of rooms: 127
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Also Known As:
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
Intercontinental Hotel Merida
Hotel Style:
#4 Spa Hotel in Merida
#7 Business Hotel in Merida
#10 Luxury Hotel in Merida
#15 Family Hotel in Merida
#17 Romantic Hotel in Merida

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