We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Presidente Merida

#20 of 89 Hotels in Merida
Certificate of Excellence
4.0 of 5
Hotel website
Hotel deals
Avda Colon 500 Centro, Merida 97000, Mexico
Special Offer
Save 10-30%
InterContinental Presidente Merida
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #20 of 89 Hotels in Merida
Certificate of Excellence
A recent review
Add Photo Write a Review

401 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    159
    170
    50
    16
    6
See reviews for
76
159
23
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (401)
  • Mar-May only
    (99)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (98)
All months
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed with my family for 3 nights and it was wonderful. Initially, we were given a room that lacked a stocked mini bar and coffee maker. Amenities that are important when with family. After enquiring on these items, we were relocated to the club floor. Room was 2nd floor facing Avenido 60. A wonderful view of Merida's traffic (but... More 

Was this review helpful? Yes
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear 215tracey, Thank you for taking the time and share your recent stay with us at the Presidente InterContinental Mérida . We are glad that you and your family have been enjoying the facilities and service that property offers. We are certainly very well placed in the city, and gives us the opportunity to create unique experiences for our guests.... More 

Houston, Texas
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We found this hotel to be perfect for our weekend exploration of Merida. The only "negative comment" was the pool was drained for maintenance/refurbishment - that was just bad timing on our part. We did get to use the Holiday Inn pool just across the street, so it proved to not be a factor. It is a relative long walk... More 

Was this review helpful? Yes
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear diver9452, Thank you very much for posting your recent experience at the Presidente InterContinental Merida. We are excited to have fulfilled the expectations you had about the property. We hope in the near future, again count on your preference. Thank You. Carlos Esquivel. Guest Relation Manager. More 

Phoenix, Arizona
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This property was great to stay at. It was very clean and nice. I do not recommend the restaurant on the property though, and usually don't eat at hotel restaurants often as there are typically better choices to be found off the property. We did have a quick lunch there and it was one of the least favorite meals on... More 

Was this review helpful? Yes 1
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Matrixd5, Thank you very for taking the time and share your recent experience at the Presidente InterContinental Mérida. For us it is important that their stay has been pleasant, we hope to have him back in the White Merida in the near future. We are happy that we have fallen short of the expectations you had about the isntalaciones... More 

Baja California, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here with our two children. We got an upgrade to the third floor which has more spacious rooms. The room was well appointed with excellent blackout blinds. The in room coffee is expensive at 40 pesos, but a quick dash to the OXXO just across the street and you can get an Andatti coffee for... More 

Was this review helpful? Yes 2
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear BajaMan99, Thank very much for taking the time and share your recent stay at the Presidente InterContinental Mérida. For us it is important that their stay has been pleasant, we hope to have him back in the White Merida in the near future. Thank you very much. Carlos Esquivel More 

Telchac Puerto, Mexico
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

hotel is very well located. staff are the best one could ask for.valets are very helpful.resturant has the best breakfast buffet.concierge by the name of CARLOS goes out of his way to make sure your needs are met and can give you any information that you might want or need.

Was this review helpful? Yes
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear jr1962201, Thank you very much for taking the time and share your recent experience at the Hotel Presidente InterContinental Mérida. We are pleased to have complied with the expectations that you had about the hotel, there is nothing more enjoyable than reading warm words about the services and staff.. We hope that in future we can count again with... More 

Hong Kong
Level Contributor
31 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In short, nothing to write home about. The rooms are adequate but nothing to be excited about. Not what you would expect from an Intercontinental. The hotel is quite basic really. The slight inconvenience is that it is located quite far from the historical centre. It is a good 20/25 minute walk through some fairly dodgy areas, even though there... More 

Was this review helpful? Yes
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear HKGlobetrotter, Thank you very much for taking the time and share your recient experience at the Hotel Presidente InterContinental Merida. We truly appreciate your feedback, we hope that in the future allow us to serve you again. Cordially yours. Carlos Esquivel. Guest Relation Manger More 

Sydney, Australia
Level Contributor
184 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
3 of 5 stars Reviewed June 9, 2015

I had so many issues during my stay at this hotel. I stayed at this hotel for 2 nights during our visits to Mexico. Hotel is located in the centre of the city, only minutes walk to the main street. we arrived at 9pm, check in was okey but there is no electricity in the city. We went downstairs and... More 

Was this review helpful? Yes
Jorge C, Manager at InterContinental Presidente Merida, responded to this review

Dear Mr. (Melbcollege), Thank you for your feedback, We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank... More 

Washington
Level Contributor
272 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed May 14, 2015

This hotel in no way resembles its beautiful namesake in Cancun. It's a mediocre place with mediocre rooms and a few inconveniences. Daily towel replacement was an issue, as was the fact that that coffee was complimentary only on the first day. The room needed serious maintenance because of issues like a toilet flush handle that required manipulation. Small things... More 

Was this review helpful? Yes 1
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Sungron, Thank you for taking the time to post your review of your recent experience at the Presidente InterContinental Merida. All your observations, take into account to improve the quality of services offered on the property, we appreciate your point of view as the perception of every person is different and certainly you help us unify the criteria for... More 

St. John's, Canada
Level Contributor
142 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed April 24, 2015

I stayed for two nights and was happy with the accommodations. I came with a tour group and they had all the keys laid out and ready to go which is so nice after a long day of sightseeing. The room was large and the wifi was free and fast. Breakfast was very nice. There's a great convenience store across... More 

Was this review helpful? Yes 1
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Chech1965, Tahnk you very much fortaking the time to post your recent experience at the Presidente InterContinental Mérida. This warm words motivate us to continue to strive and provide quality service to our guests can enjoy the beauty of the white city Sincerely. Carlos Esquivel. Guest Relation Manager. More 

Greater London, United Kingdom
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 14, 2015

Intercontinetal boutique style hotel, on a larger scale. 127 rooms of which 29 are standard, The deluxe rooms are very spacious and have a large bathroom with his and her sinks and a lovely shower. The deluxe rooms can also have bath tubs (if requested as there are 16 rooms in total). They have a balcony overlooking the pool however... More 

Was this review helpful? Yes
Carlos E, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear MissD787, Thank you very much for taking the time to post your recent experience at the Presidente Intercontinental Mérida. We are glad that you were able to enjoy the comforts and services offered by this property and also thet we could meet your expectations. We hope that in future we will have the honor of receiving you again. Sincerely.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

647 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (125)
Viewed
Room/suite (52)
Viewed
Dining (10)
Viewed
Hotel & grounds (17)
Viewed
View from room (5)
Viewed
Pool/beach area (6)
Viewed
Bathroom (19)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (522)
Viewed
Room/suite (160)
Viewed
Business center/function rooms (18)
Viewed
Pool/beach area (29)
Viewed
Dining (118)
Viewed
Hotel & grounds (115)
Viewed
Bathroom (32)
Viewed
Other (50)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Merida hotels
0.9 mi away
Hotel Hacienda Merida
Hotel Hacienda Merida
#8 of 89 in Merida
4.5 of 5 stars 330 reviews
0.1 mi away
Fiesta Americana Merida
Fiesta Americana Merida
#16 of 89 in Merida
4.0 of 5 stars 512 reviews
3.4 mi away
Holiday Inn Express Merida
Show Prices
Show Prices
Show Prices
0.4 mi away
Wyndham Merida
Wyndham Merida
#11 of 89 in Merida
4.5 of 5 stars 160 reviews
0.2 mi away
Casa Azul Hotel Monumento Historico
0.0 mi away
Hyatt Regency Merida
Hyatt Regency Merida
#22 of 89 in Merida
4.0 of 5 stars 460 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay