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All 86 Merida hotels

InterContinental Presidente Merida

4.0 of 5 Hotel   |   Avda Colon 500 Centro, Merida 97000, Mexico
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83%
Ranked #18 of 86 hotels in Merida
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
Ken S Bonita Springs, Florida
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290 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bonita Springs, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the Intercontinental Presidente Merida during a conference we attended. The hotel has the feel of a once-great property that now languishes a bit in the 80s. The front entrance is undistinguished. The lobby is a nice size but rather outdated in appearance. Our room was on the first level as far from the elevator as possible. Thus... More

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Janeth G, Rooms Division Manager at InterContinental Presidente Merida, responded to this review

Dear Guest: Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am sorry we were not able to exceed or at least be at par with your expectation. We are hospitality professionals who work diligently to ensure our facilities are well maintained and we strive to provide service... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I attended a travel industry educational conference in Merida. The Presidente was one of three hotel options available. I chose the Presidente because it looked more hacienda like than the other 2 drab hotel room options and it was the right pick! The hotel atmosphere and the staff were intimate, warm and inviting. I upgraded to an Executive room and... More

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Janeth G, Rooms Division Manager at InterContinental Presidente Merida, responded to this review

Dear Guest: We appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is truly rewarding when a guest recognizes our staff’s efforts and a nice Hotel because Hotel Presidente InterContinental Merida is the place where you can find the architectural elegance of the past combined with the comfort provided by modernity.... More

Chicago, IL
Contributor
17 reviews 17 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Traveling with a child, this hotel and it's employees made our stay feel like home! They were so accommodating in everything. The front desk was so friendly the bell hop was so helpful with directions and out room was beautiful and the beds oh so comfortable, did not want to get up. Location was a little far away from downtown... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It is a great place to stay in Merida, it is comfortable, very nice, well maintained, and the best is the professional and special care that the hotel staff provides. I give you an example last Saturday my family and I were having breakfast and one of the waiters -unfortunately I do not remember his name!- noticed that we were... More

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A TripAdvisor Member
5 of 5 stars Reviewed March 11, 2014

Our three day visit to beautiful Merida was made all the better by our stay at this hotel. The staff is amazing, particularly Kevin and Carlos the concierges who did everything above and beyond to make sure we enjoyed our vacation. Rooms are great and hotel is conveniently located just two blocks from Paseo de Montejo. We walked with our... More

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Mexico City, Distrito Federal, Mexico
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 7, 2014

Quality, perfect location and great service. And believe it, really good price, you would imagine it is expensive both it is not. It worth. The hotel mix the old hacienda building with comfortable rooms.

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Okemos, Michigan
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 2, 2014

I've stayed here a few times and it's always a good choice. No, it's not perfect. But I like the feel of the property. The service is always attentive and friendly, something we all used to take for granted, right? Sadly, it's no longer the norm. Carlos on the Club level is a gem and should be kept, always. The... More

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IHGCare, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear WanderlustJim, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

Columbus, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2014

The main reason I gave this hotel 4 stars is that we were in the Club Level and the concierge there, Kevin, was wonderful. Our room was very nice, but all the rooms have a door to potentially adjoin the room next door. You can hear people in the other room way too easily. But Kevin, who worked evenings on... More

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St. Albans, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 17, 2014

My girlfriend and I stayed for four nights, whilst using Merida as a base to visit Uxmal, Chichen Itza and the city itself. Staying at an intercontinental, hardly ever is a poor experience, and especially this one's value is good and the staff are friendly, however it comes nowhere near the quality and pleasure of staying in the one in... More

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IHGCare, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Eiriek, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you... More

UK
Top Contributor
101 reviews 101 reviews
52 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed February 17, 2014

A good hotel in the smarter "hotel zone" end of town, near the Hyatt, Holiday Inn and Fiesta Americana. It's a short walk to the classy Paseo de Montejo and about 20 minute walk into the old historic centre of Merida. The is valet parking so arrival is easy and the staff at check in were efficient and friendly. The... More

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Additional Information about InterContinental Presidente Merida

Also Known As:
Intercontinental Presidente Merida Hotel Merida
Intercontinental Presidente Merida Hotel
Presidente Intercontinental Mercedes
Intercontinental Hotel Merida
Address: Avda Colon 500 Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Municipality of Merida > Merida
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Merida
#8 Luxury Hotel in Merida
#18 Family Hotel in Merida
Price Range (Based on Average Rates): $
Hotel Class:4 star — InterContinental Presidente Merida 4*
Reservation Options:
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