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City Express Merida

Calle 45 No. 332, esq. Prol. Paseo Montejo | Col. Benito Juárez Norte, Merida 97119, Mexico
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City Express Merida
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Ranked #64 of 88 Hotels in Merida
A recent review
3 of 5 stars Reviewed February 14, 2015
Daisy052 Summerside, Canada
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56 reviews from our community

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    17
    14
    9
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (6)
  • Jun-Aug only
    (10)
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Summerside, Canada
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 14, 2015

Staff were very friendly at check-in and spoke some English. Our stay was for one night on Feb. 8th. The room was clean and we had internet access there and in the lobby. Breakfast was included and was good. There were a few restaurants nearby including one right next to the hotel parking lot. The hotel is located on a... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Daisy, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Merida did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 1, 2015

We mistakenly used Priceline's Name Your Own Price for a four-star hotel in Merida and it stuck us with this one (and Priceline charged us more using this service than we would have paid if we had booked directly on Priceline!). Priceline said it was four-star, but it is essentially a budget hotel for business travelers or people passing through.... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Merida did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Canton of Glarus, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2014

A stay for 2 days. Clean and comfortable rooms. Quiet location. Continental breakfast with yougurt, cottage chees, meat and cake. Maybe some more fruits. And the personal speaks english. What else do you need? Thank you city express.

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Merida did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

New England
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 17, 2013 via mobile

I recently stayed here for 5 days with my teenage daughter. We are from the US, and we were in town for an international girls baseball tournament. City Express was the official tournament hotel. We had a great stay. City Express is not fancy, but it's comfortable, friendly and SPOTLESSLY clean! The hotel staff were helpful and welcoming. They washed... More 

Was this review helpful? Yes
ControlCalidad, Director de Relaciones con Clientes at City Express Merida, responded to this review

It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today we are... More 

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