We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Express Merida

Calle 45 No. 332, esq. Prol. Paseo Montejo | Col. Benito Juárez Norte, Merida 97119, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
City Express Merida
View Map
Add Photo Write a Review

75 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

City Express is by a commercial area, 20 min drive from downtown Mérida. It is clean, with friendly staff. Linen is clean and beds are comfortable. Common areas are pleasant. Good business center, wi-fi in rooms (slightly slow). Fitness center. Breakfast included.

Helpful?
Thank Veronica O
Iliana A, Director de Relaciones con Clientes at City Express Merida, responded to this review

Dear Veronica O: Thank you for sharing your valuable comments with the tripadvisor community. It’s a delight to hear you enjoyed your stay and that our staff were on hand to assist you. At Hoteles City your needs are known and attended with passion, we hope to welcome you back again very soon. Kind Regards More 

Merida, Mexico
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 11, 2015 via mobile

We had stayed at this City Express once before. It is clean and convenient which is why we've returned. This time around, when we checked in, the wifi in the room wasn't working. We called down to the front desk asking what was up. Their suggestions for solving the problem did not work. So,they said they'd call us back in... More 

Helpful?
Thank Pyen
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Pyen, Thank you for choosing our hotel for your last trip to Mérida, pleased to hear how the hotel made a lasting impression, and thank you for sharing your valuable comments in the tripadvisor community, It is through such communication that we are given an opportunity to evaluate our performance, and focus on the areas that need to be... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 2, 2015 via mobile

I was scared to stay here the first time. I thought it was like a motel. It's actually really clean and nice. Includes breakfast. Staff at the front desk are nice. I actually look forward to staying here. It's a really basic room but modern and clean.

Helpful?
Thank Livelaughlovebeach
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Cancún, Quintana Roo, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 15, 2015

I stay for couple nights, the hotel is in a great location, commercial area surround and has a convenient breakfast in the morning. Sam's Club, TGIFriday just down the street, Dairy Queen and Domino's Pizza closer. Clean and confortable option in the north zone of Merida.

Helpful?
Thank Othon Z
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Toronto, Canada
Level Contributor
49 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 24, 2015

we stayed at this hotel for four days. overall good experiences . but since we do not speak spanish we had a hard time comunicating . would have appreciated thestaff at the desk to be able to talk to is better. place very clean and neat.

Helpful?
Thank jakobm680
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the staff, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the opportunity to have... More 

montreal
Level Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed April 20, 2015

Very clean! Beds were comfortable (not mattresses that feel like planks like is often the case in Mexico)! AC worked well. Great breakfast included, lots of choices. Free parking. Fast internet. Staff very pleasant and helpful. Not sure how far it was to downtown (Centro), we weren't there to sightsee. Sam's Club, TGIFriday just down the street, Dairy Queen and... More 

Helpful?
Thank tammyMontreal
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Toronto, Canada
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 20, 2015

We stayed here for two nights for a convention that we were in town for. The hotel is in a great location, not right downtown where the traffic can be hectic, but still near malls and lots of restaurants. The rooms were clean and updated and the maid brought us extra towels and water without us having to ask. The... More 

Helpful?
Thank orangelollypops
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Summerside, Canada
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed February 14, 2015

Staff were very friendly at check-in and spoke some English. Our stay was for one night on Feb. 8th. The room was clean and we had internet access there and in the lobby. Breakfast was included and was good. There were a few restaurants nearby including one right next to the hotel parking lot. The hotel is located on a... More 

Helpful?
Thank Daisy052
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Daisy, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Merida did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 1, 2015

We mistakenly used Priceline's Name Your Own Price for a four-star hotel in Merida and it stuck us with this one (and Priceline charged us more using this service than we would have paid if we had booked directly on Priceline!). Priceline said it was four-star, but it is essentially a budget hotel for business travelers or people passing through.... More 

Helpful?
Thank dazine
marlen c, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Merida did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Glarus, Switzerland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 23, 2014 via mobile

A stay for 2 days. Clean and comfortable rooms. Quiet location. Continental breakfast with yougurt, cottage chees, meat and cake. Maybe some more fruits. And the personal speaks english. What else do you need? Thank you city express.

Helpful?
Thank MarcelluswallaceGL
Marlen C, Guest Relations Manager at City Express Merida, responded to this review

Dear Guest, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Merida did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Viewed
View from room (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Merida hotels
1.7 mi away
Suites Imperial
Suites Imperial
#78 of 89 in Merida
3.0 of 5 stars 1 reviews
1.0 mi away
Fiesta Inn Merida
Fiesta Inn Merida
#25 of 89 in Merida
4.0 of 5 stars 197 reviews
0.0 mi away
Mision Express Merida Altabrisa
Show Prices
Show Prices
Show Prices
0.8 mi away
Hampton Inn by Hilton Merida
1.2 mi away
Holiday Inn Express Merida
2.2 mi away
Hotel Ibis Merida
Hotel Ibis Merida
#33 of 89 in Merida
4.0 of 5 stars 341 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay