We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Hacienda Inn

#27 of 89 Hotels in Merida
Certificate of Excellence
Av. Aviacion No 709 | Col. Nueva Sambula, Merida 97000, Mexico
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Hacienda Inn
Professional photos View all
Browse nearby
Hotel Hacienda Inn
Add Photo Write a Review

136 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    50
    66
    10
    9
    1
See reviews for
47
43
7
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (32)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (38)
All months
Riyadh, Saudi Arabia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

To begin, we arrived late and was escorted to a room that had a lizard in it so we asked to be changed to a different room. In the new room right by the restaurant, the shower had no hot water so we had to call to have that fixed. The front desk agent that evening didn't seem to understand... More 

Was this review helpful? Yes
linz
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the good: the hotel is quite nice with a garden and a pool, the rooms are simple but clean, the stuff is very friendly and the price for the room is very good. the bad: lots of mosquitos (even in the rooms). the ugly: avoid the restaurant: the service is slow, the food is awful. so if you want to... More 

Was this review helpful? Yes
Mexico City, Mexico
4 of 5 stars Reviewed 2 weeks ago

The room was clean and funtional, the restauran has excelent food and the pool in really nice. The hotel location is near to the airport and industrial zone, It was an excelent option for business situation.

Was this review helpful? Yes
Dallas, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015

The room was clean and the bed was comfortable. They had a warm comforter which I loved because most hotels in the region don't even though they have AC, and then I get cold, but want the AC on. Our room was by the pool and the only issue I had was that a lot of people use the pool... More 

Was this review helpful? Yes
Houston, Texas
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 14, 2015

We had an evening flight coming into Merida and not knowing our way around town, we chose to spend the night close to the airport. What a pleasant surprise! Airport hotels have a reputation of being low class without much of a support staff. Hacienda Inn destroyed that reputation. The facility was fresh, airy, clean and welcoming. There is a... More 

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed April 14, 2015

The perfect option if your plane is arriving late or leaving early in the morning. This hotel is the closest to the airport entrance. Rooms surround a very large, nice courtyard pool with hammocks. The restaurant (with swings!) and bar also open out onto this pool area. Great food, too. Nicely decorated rooms with good A/C. There is 24 hour... More 

Was this review helpful? Yes
Annapolis, Maryland
Level Contributor
182 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed February 18, 2015

We had an early morning flight and We thought we were arriving to a low cost airport hotel. When we walked in and saw the pool and grounds we were blown away. It was beautiful. The pool area attractive and inviting. Rooms comfortable. Good breakfast and minutes from the airport. And it is a short ride to downtown Merida.

Was this review helpful? Yes
Colchester, UK
Level Contributor
174 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
4 of 5 stars Reviewed December 27, 2014

We stayed here after arriving late from Houston en route to the Gulf Coast, and then for our early morning return flight. We made reservations on both occasions and were happy with the rooms we were assigned. On our return journey, we were also allowed to check in early – 2.30, which meant we could spend the rest of the... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 7, 2014

I had a late flight from Houston with an early departure, this hotel is perfect... just 5 minutes from the airport, the restaurant is open til 11pm, there is a Subway and a convenience store 1/2 a block away. Friendly staff, clean and nice pool if you want to take a swim.

Was this review helpful? Yes 3
HotelHaciendaInn, Gerente at Hotel Hacienda Inn, responded to this review

Thank you for your review. As told, we are really close to the airport and with easy access and transportation (public and private) to historical downtown and important points of interest in the area. Hacienda Inn´s staff thanks your preference, and we hope you visit us again. More 

Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 3, 2014

What a great stay for the price! Couldn't get anything that nice in Australia for this price. The customer service was great, a few could speak English. Even if they didn't they were kind and helpful anyway. The restaurant is lovely and cheap with outstanding service. 5/5 for me and my partner. Clean, pretty, friendly and beautiful pool

Was this review helpful? Yes 1
HotelHaciendaInn, Gerente at Hotel Hacienda Inn, responded to this review

Thanks for your awesome review. We keep our price range very accessible to national and international guests. Our staff will continue offering the best service to make you stay as comfortable as possible. More 

Questions? Get answers from hotel staff and past guests. Ask a question

74 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Pool/beach area (6)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (7)
Viewed
Family/play areas (1)
Viewed
View from room (1)
Viewed
2:39
Videos (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Family/play areas (10)
Viewed
Pool/beach area (8)
Viewed
Dining (5)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (5)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (2)
Viewed
View from room (2)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Merida hotels
3.6 mi away
Hotel Ibis Merida
Hotel Ibis Merida
#36 of 89 in Merida
4.0 of 5 stars 281 reviews
2.5 mi away
Hotel Dolores Alba Merida
1.8 mi away
Hotel Plaza Mirador
Hotel Plaza Mirador
#45 of 89 in Merida
4.0 of 5 stars 64 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
Hotel Santa Ana
Hotel Santa Ana
#18 of 89 in Merida
4.5 of 5 stars 93 reviews
2.0 mi away
Hotel Maria del Carmen
Hotel Maria del Carmen
#43 of 89 in Merida
4.0 of 5 stars 396 reviews
2.7 mi away
Hotel del Peregrino
Hotel del Peregrino
#19 of 89 in Merida
4.5 of 5 stars 336 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay