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Hotel Hacienda Inn

#28 of 89 Hotels in Merida
Certificate of Excellence
Av. Aviacion No 709 | Col. Nueva Sambula, Merida 97000, Mexico
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1 room 1 adult
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169 Reviews from our TripAdvisor Community

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Tel Aviv, Israel
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel because it is close to Merida's airport as we arrived in a night flight. The outdoor is nice but rooms are very basic, sheets used to be white, bed & pillows uncomfortable.... The low key restaurant offers poor quality food, in conclusion it needs a real make over. Only if you don't have a choice and... More 

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1 Thank Alegriabp
Samara, Russia
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for one night in our journey from Cancun. There was an awful smell in the room (( but there are a nice pool and hammocks near, where we spent evening with wine and cheese ;) !!!

Helpful?
Thank ivlieva_j
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Very convenient to the airport. Nice pool, comfortable rooms and fantastic margueritas! Beautiful grounds and very helpful staff. Easy to find and a quick taxi to the airport. Very reasonably priced. Would like to stay a few days there on another trip.

Helpful?
1 Thank JoAnne M
Kelowna, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 24, 2015

Perfect place to stay over when arriving when arriving late into Merida. Staff is friendly, rooms are clean and the atmosphere is great. They have a large room for families, which came in handy and breakfast is included.

Helpful?
1 Thank everlast64
Cape Town
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 21, 2015

This hotel is conveniently located near the airport, about 4kms away! The hotel staff is very welcoming, friendly, accommodating and friendly. The reception and bell boys/men Jesus & Mario and Front Desk staff- Manuel & David speak very good English and are uber helpful. The hotel is very clean, it has a great swimming pool as well a restaurant and... More 

Helpful?
Thank cbabeCapeTown
Merida, Mexico
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

I don't think I've stayed in a hotel in Merida and given it a full rating. I'm very impressed by the staff; their friendliness/helpfulness/joking manner, the grounds; beautiful and well kept, the room; holy smokes the shower and the pressure and the size of the shower stall and just how pretty it is! The air conditioner in our room was... More 

Helpful?
Thank Pyen
Vienna, Austria
Level Contributor
85 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed October 15, 2015

The hotel is located near the airport which is good if you have flights coming in late or need to leave early. In general it is a very nice place to stay for a few days. It is further away from the center of the city. + Rooms are nice, all facing either the inner garden or the pool. +... More 

Helpful?
Thank vdexoto
Merida
1 review
4 of 5 stars Reviewed September 11, 2015

The facilities are clean and well maintained. If your expecting Fiesta Americana then this is not for you. If you like to travel like the locals then this is perfect. Its close to the airport and has a nice pool and courtyard with hammocks to swing on. The front counter was extremely helpful and the breakfast is decent.

Review collected in partnership with Easytobook.com

Helpful?
Thank rodneyfunke
Riyadh, Saudi Arabia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 28, 2015

To begin, we arrived late and was escorted to a room that had a lizard in it so we asked to be changed to a different room. In the new room right by the restaurant, the shower had no hot water so we had to call to have that fixed. The front desk agent that evening didn't seem to understand... More 

Helpful?
Thank Erin B
Auckland, New Zealand
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed July 19, 2015

the good: the hotel is quite nice with a garden and a pool, the rooms are simple but clean, the stuff is very friendly and the price for the room is very good. the bad: lots of mosquitos (even in the rooms). the ugly: avoid the restaurant: the service is slow, the food is awful. so if you want to... More 

Helpful?
2 Thank austrokiwi
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