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Casa del Balam Hotel

3.0 of 5 Calle 60 #488 x 57 | Colonia Centro, Merida 97000, Mexico
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Casa del Balam Hotel
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Casa del Balam Hotel
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241 reviews from our community

Traveler rating
    86
    95
    39
    13
    8
See reviews for
59
89
15
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Playa del Carmen, Quintana Roo, Mexico
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed at Casa Del Balam January 7&8. Our greeting was wonderful, with great front desk service and the bellman who was friendly and helpful and spoke excellent English. We stayed in a master suite, which boasted a small living room, a private patio looking out into calle 60, a large bathroom with a comfortable

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Saskatoon, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Casa Del Balam January 7&8. Our greeting was wonderful, with great front desk service and the bellman who was friendly and helpful and spoke excellent English. We stayed in a master suite, which boasted a small living room, a private patio looking out into calle 60, a large bathroom with a comfortable tub and hot water. Our... More 

Was this review helpful? Yes 1
Australia
Top Contributor
146 reviews 146 reviews
93 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Casa Balam is 2 blocks from the square and 1 block from a smaller square with great restaurants. The hotel has a pleasant central courtyard. When we checked in we found the man behind the desk difficult to communicate with in English, and even our Spanish speaking guide seemed to struggle to correct the communication breakdown. Strangely enough the... More 

Was this review helpful? Yes 1
Memphis, Tennessee
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Gorgeous lobby, complimentary breakfast, very reasonable prices, and the location is perfect. I would definitely stay again. Stayed 2 nights and took a day trip to Uxmal Ruins and La Hacienda Ochil... which were both beautiful as well. Would definitely recommend. Only complaint is there is only wifi in the lobby.

Was this review helpful? Yes 5
Maidenhead, United Kingdom
Top Contributor
189 reviews 189 reviews
55 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed November 15, 2014

Lovely hotel with old world charm. Lifts are also pretty old and when the inner panel retreats you have to push the door otherwise it goes back down! There is a little bar with seating next to the pool area. The staff were uniformly helpful and friendly and the rooms are of good size and well furnished.

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2014 via mobile

The Hotel as a whole is Great, we has a great experience, the whole staff was very accommodating extremely helpful in every aspect, the food in the restaurant was great. The hotel is close to everything in the historic center area. The only negative I can mention is the fact the non suite rooms are ultra basic, the a/c unit... More 

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Rochester, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 8, 2014

Casa del Balam provided a beautiful stay at a small and charming hotel. Lovely courtyard and pool area. Great breakfast and location is wonderful. About two blocks from central plaza and walking distance to historic sites and restaurants. Helpful staff and very clean rooms. Former family home of hotel owners with lots of history and old world charm.

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La Quinta, California
Contributor
16 reviews 16 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 18, 2014

i would like to tell you about the hotel Casa del Balam, in Centro Merida. First of all the location is the best in all of Merida, you are within walking distance to all of the wonderful restaurants,and attractions in Merida..but the most important thing is the hotel itself, from the moment you walk into the open air lobby, and... More 

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Bowie, Maryland
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 23, 2014

Casa del Balam was the perfect place to take in a lively weekend in downtown Merida. It has an Old World ambience, and is owned by the Barbachano family, whose name is synonymous with Yucatecan history the past 200 years. Our room was spotlessly clean, simply decorated in a traditional way, with TV to entertain the kids, and tall windows... More 

Was this review helpful? Yes 3
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 2, 2014

We stayed here for a week during a visit to Merida. The courtyard is very pretty and the rooms are basic and clean. Location is also good. Our main problem was with the staff. They were unfriendly and only tried to sell us trip packages. The moment we needed their help with anything else they refused and acted as if... More 

Was this review helpful? Yes 1
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Additional Information about Casa del Balam Hotel

Address: Calle 60 #488 x 57 | Colonia Centro, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa del Balam Hotel 3*
Number of rooms: 51
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Also Known As:
Casa Del Balam Merida
Hotel Casa Del Balam
Casa Balam
Hotel Style:
#13 Family Hotel in Merida

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