The hotel is located in the historic district of Merida. The rooms are clean but not great. The bed is not comfortable at all, and you will expirience noise due to thin walls and windows. My check in was accurate and staff is professional. My rate included free parking around the corner, free mini bar snacks included beer, and sodas.... more

Casa del Balam Hotel is a lovely hotel in downtown Merida. The location is central to most anything you would want to do in Centro, like strolling 2 blocks to the Main Plaza or dining out at the numerous restaurants within walking distance. The staff is truly professional, polite and not nosey. The hotel is kept neat as a pin,... more

We stayed at the Casa del Balam hotel from 3/29-4/2. It has a beautiful Tropical courtyard, an open air restaurant and a nice pool in the back courtyard. Our room was on the second floor facing the Theatre. The room was nice and clean but the furniture could use a bit of updating. The beds are hard but we expect... more

We stayed in one of the 3 master suites for 2 nights in March. Ours, rm 112, has a balcony perched over the front door. It looks out to noisy traffic, yet we used it all of the time and people outside cannot see you unless they are tyring. It allowed us to be “in” Merida and our comfy room... more

A friend and I stayed at the Casa del Balam for two nights in early March. We stayed in a "junior suite" that had two double beds. It was spacious, clean, and quiet. The bathroom was large, included amenities such as a hair dryer, shampoo and conditioner, large, soft towels, and there was plenty of hot water both days. We... more

Stayed here in a junior suite for two weeks. We thoroughly enjoyed our stay. The location was central. The room was clean and well furnished. The service was excellent and the staff were friendly and very helpful. We got a weekly rate which is a 25% discount on the regular daily rate. When we return to Merida we will definitely... more

The Casa del Balam is a charming mid size hotel located very few blocks from the center's main plaza. The staff of the resort is extremely nice and welcoming, as is Yucatecan tradition, and hotel itself is worth a stay. In the interior you find a lush open garden with loungechairs that invite you to sit and relax. The rooms... more

Mostly enjoyed our stay. The rooms are a nice size, nicely decorated and air-conditioned. The windows have a double set of sliding doors to help with traffic noise and to keep them cool. The common areas are lovely with a pleasant courtyard and pretty pool area. The hotel is well situated to walk to the downtown activities. On the down... more

Merida is the real Yucatan and Casa del Balam is two blocks off the Zocolo ( main square), next to the Univ. of the Yucatan. The lobby is charming and open to the sky. There is a small pool and the staff are helpful, but sometimes pushy. The rooms are clean, but there is not enough hot water. The real... more