We stayed at this charming and beautiful hotel for 5 nights, and it was a wonderderful treat. The facility is very clean, the air conditioning is excellent and the decor beautiful. The price was reasonable and we stayed on the 6th floor. The breakfast in the courtyard was excellent, and the waiters were cheerful, friendly and eager to make us... More

Colonial type of hotel with charming rooms and centrally located. The restauruant is very good for breakfast and quite resonably priced. The staff were very friendly and helpful More

We stayed overnight at this beautiful and quaint hotel on 4/13/12. For me, it was a return to Merida and Casa del Balam after a college visit to Mayan ruins in 1994 but, much to my delight, the charm and beauty have only improved with time. The rooms are very clean, spacious, comfortable and relaxing. We stayed in #307 and,... More

The hotel has charming decor, and it's close to the main plaza. The city is lovely, and boasts a lot of cultural activities each day of the week. The food was exquisite and not expensive. The room had two full size beds, and was very clean. The tv had a lot of channels (most in Spanish). Ok, now some drawbacks:... More

This is a lovely old colonial property, beautiful maintained and very quaint. The rooms are comfortable, spacious, and clean. The hotel is only a block or so from the main plaza. Staff is friendly and helpful. More

This is an older hotel conveniently located in the city centre (promenade during week ends). If you get a room on the cobblestone street you'll have a lot of noise problems during night. Go early in the morning for breakfast if you want to find all dishes in the menu. More

Pleasantly surprised with this center of town hotel. Although it is older it is well maintained and the staff is very pleasant. Our room was very spacious and the only drawback was that we were there during carnival and the parades past right outside the hotel. Nice if this was the purpose of the visit, but it was not. The... More

This hotel is very well located, reasonable, and clean. For Carnival it has a front row seat for three different parades. This would be a good reason to come to Merida. Nice staff, English spoken, good breakfasts too. More

This hotel evokes a feeling of gracious charm reminiscent of Mexico’s colonial past. From the plant-filled lobby to the wooden elevator doors, Casa del Balam proudly wears its patina of age, yet provides all the important conveniences in well-maintained rooms. The location is only a block or two from Merida’s main plaza, the staff is friendly, and English is no... More