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All 86 Merida hotels

Casa del Balam Hotel

3.0 of 5 Hotel   |   Calle 60 #488 x 57 | Colonia Centro, Merida 97000, Mexico
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Ranked #24 of 86 hotels in Merida
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Rockyboy1981 Miami, Florida
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206 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago via mobile

What a great hotel and overall experience me and my wife had. Excellent service by the staff, had personalized attention by the GM Mr G.Canton who told us a little bit about the delightful history around Casa del Balam. Historic sites and Museums are close by not to mention restaurants and recreational parks. We loved it and cannot be more... More

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Birmingham, United Kingdom
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best things about this hotel are its location (very close to the centre of the city) and the enthusiasm of the service at breakfast. We had a waiter, who looked as if he would long since have been retired in most western countries, for whom nothing was too much trouble. This is a traditional styled hotel rather than a... More

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Jackson, Ohio
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2014

This hotel is a great place to stay in Merida. It is conveniently located within a block of the weekend festivities. The parking lot is well-guarded, safe, and secure. The staff of the hotel is both friendly and helpful, and several of the clerks and staff spoke excellent English. Aside from its clean comfortable rooms, the hotel contains a restaurant,... More

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17 reviews 17 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed January 22, 2014

Stayed 3-night stay at this hotel last week based on Tripadvisor reviews, and we were truly disappointed! The location is good and bad,depending on how you want to look at it. Casa del Balam is only 2 blocks from Mérida's Plaza Grande Square (Zocalo) so it is close to all the sights, stores and restaurants. However, it is situated in... More

Was this review helpful? Yes 4
Dallas, Texas
Top Contributor
66 reviews 66 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 8, 2014

I stayed here while visiting Merida a while back. This hotel was fantastic. The staff was so incredibly helpful and happy. I would definently stay here again if in Merida. This hotel makes a great base for exploring around merida too (has a tour company next door).

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 28, 2013

Love this hotel with its turn of the century architecture and large airy rooms. The staff were charming and the shady courtyard for breakfast was a perfect location to try the excellent huevos. Small pool area was a great wind down spot after a day seeing Merida's many sights. Lovely hotel, heartily recommend!

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New York, New York, United States
4 reviews 4 reviews
4 of 5 stars Reviewed December 25, 2013

This review is for breakfast at their restaurant, we enjoyed it. They have an excellent menu and you would feel pampered. The food is good as far as breakfast is concerned. We didn't stay there however.

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New York City, New York
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 17, 2013

Very comfortable with lots of hot water, and near the Grand Mercado, several churches, and other interesting sights. Our only complaint was the breakfast - the bread was stale and fruit kind of wilted. Keep away from the full service breakfast it will run you about 10 or more US and is mediocre. Staff was friendly and had lots of... More

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Washington DC, District of Columbia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 8, 2013

My husband and I recently spent one week at this hotel in Merida, where we went to attend an international conference. We enjoyed very much the several patios of the hotel, full of vegetation and with comfortable rocking chairs. The rooms are nice and the cleaning service excellent. The only "negative" point is the continental breakfast, which is exactly the... More

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Fayetteville, North Carolina
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 16, 2013

We stayed in the Casa del Balam a few years ago on our first Merida visit. We both liked the hotel, although my wife thought that our room was a bit small. Since the hotel is in such a great location I wanted to stay there again on this visit and the simple solution to the small room was to... More

Was this review helpful? Yes 2

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Additional Information about Casa del Balam Hotel

Also Known As:
Casa Del Balam Merida
Hotel Casa Del Balam
Casa Balam
Address: Calle 60 #488 x 57 | Colonia Centro, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Municipality of Merida > Merida
Bar / Lounge Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Merida
#16 Family Hotel in Merida
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa del Balam Hotel 3*
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