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BEST WESTERN Maya Yucatan

Calle 58 #483-55 y 57, Merida 97000, Mexico
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BEST WESTERN Maya Yucatan
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124 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, very basic rooms but all that you need. Safe deposit would have been handy as well as a working shower that would produce hot water. Pool was not very clean, towels were so old they were half shredded and torn apart. Which is not what you would expect for a Best Western. Also, bring shower gel etc. as... More 

Helpful?
Thank Becci2308
Mississauga, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Convenient location. Free parking. Short walk to the main square and there are many food and shops around. The staffs were friendly, the gentlemen guarding the parking lot always helped us to get out on to the street and helped to direct parking. The gentlemen at the hotel door were enthusiastic to answer our questions and recommend places to go... More 

Helpful?
Thank Vagabondie
BWMY, Gerente at BEST WESTERN Maya Yucatan, responded to this review

Thank you very much for your kind comments, it was an honor to have had him as a guest More 

1 review
1 of 5 stars Reviewed December 30, 2015 via mobile

This is the worst hotel I've ever been!!! If you want to come to merida dont stay at this hotel, the location is very good, the hotel is so old! The beds are very uncomfortable, you can't sleep because the loud noises, insects in the room, also I went to take a bath and it brokes in my head! WORST... More 

Helpful?
Thank Lety T
BWMY, Gerente at BEST WESTERN Maya Yucatan, responded to this review
Google Translation

Estimada Lety, antes que nada mil disculpas por no haber cumplido sus expectativas, estamos iniciando trabajos de remodelación en nuestras... More 

Travelers are raving about these Merida hotels

Laguna Beach, CA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 8, 2015

After a fiasco at Marionetas, horrible, stumbling along with luggage looking for a good hotel, I looked up and there I saw the Best Western sign, what a relief, just fine, everything worked, clean, neat, delightful hostess, a real welcome relief in a time of need.

Helpful?
Thank diogenes_9
Vancouver, Canada
Level Contributor
78 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed November 25, 2015 via mobile

At first, I thought this was an incredible place, beautiful lobby, beautiful pool and a clean room. Then we tried to sleep. Went to take a shower and it took around 10 minutes just to get hot water, then after our like warm shower; we ended up trying to go to sleep at 11pm and our room (218) just happen... More 

Helpful?
Thank Paul_Phelan
Houston, United States
1 review
3 of 5 stars Reviewed October 1, 2015

This is a decent hotel in a good location in Merida (Center). Some of the rooms need updating, but the staff was very cordial and the breakfast buffet was good. The WiFi does not reach into the rooms and is limited in the lobby.

Review collected in partnership with Best Western

Helpful?
Thank Joy W
Antalya, Turkey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 22, 2015

Hotel location is not very bad or very good. It is far away from cathedral-zocalo about 10 minutes by walking. Pool was not clean. Personel was friendly and helpful. But we didn't solve the insect problem both pool side and main tower rooms. I found a big dead insect on the first night. After one day we changed the room... More 

Helpful?
Thank Levent K
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 10, 2015

It's a very nice hotel, loved almost everything about it, except the room we got, the bathroom sink kept clogging. The restaurant was nice, however due to the language barrier, our order was screwed up; I ordered tacos with corn tortilla since I'm allergic to gluten, however, they brought tacos made out of flour tortilla and it was all covered... More 

Helpful?
Thank Leroy J
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 28, 2015 via mobile

The hotel is nicely located in the city center, within walking distance to most of the downtown attractions. But the hotel staff is very limited and service tends to be slow. And the facilities are looking somewhat old and need some renovation. But overall the hotel was OK.

Helpful?
1 Thank David S
Winnipeg
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed here for two nights over Christmas and were quite pleased with its great location and clean rooms. I booked online when I found a deal, and would easily stay here again though that may depend on price. As I mostly just use the room as a place to crash and lock my stuff up, this hotel is more than... More 

Helpful?
1 Thank Topes13
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