The first room they gave us had two twin beds even though they told us it would have one king, and the toilet was dirty and didn't flush. We went down to complain, they switched our room, but we had to pay 100 more pesos for the new room. The recehuptionist was really rude and unfriendly even though we spoke... More

Los Aluxes, is a great hotel in a fantastic location. Close to many Plazas and restaurants. the pool is wonderful and the staff very nice and helpful. More

I'm Mexican. I stayed at Los Aluxes for almost a week. The hotel is good. The buffet breakfast is great. The rooms are a little old. I think it was worth it because it is very close to Merida's center. We went there by foot everyday. More

My students and I stayed here last week during our Mexico school trip. We stayed at Los Aluxes for 3 nights and I'm happy we were able to. The hotel is located a few blocks from the center of town which makes it quiet but close to everything. The lobby is quite large and easily accommodates large tour groups like... More

This place is over rated and over priced. It basically resembles a no frills motel in the US. The location is decent (its a couple blocks to the city center) but the hotel was loud and noisy. The room and decor is basic, the bathroom was dirty and there was no remote for the TV. They don't provide basic amenities... More

The beds and pillows were absolutely horrible. They were so hard that we woke up sore and could only stand it for one night. The brunch was excellant but expensive. More

Los Aluxes has a great location, as noted in other reviews. We were there for five days. We had a suite with two doubles and one single. The bathroom was large. The hotel was clean and comfortable. It is in need of an overhaul; the rooms are looking a bit worn. The pool area is very nice. The restaurant has... More

I just spent a month in Yucatan, my last 8 days in Merida at the Aluxes, great visit. The hotel is clean & peaceful, the staff are helpful, freindly & efficient. The hotel s located right on the main street, calle 60, so you can walk up & down the calle and see everything & feel nice and safe. The... More