We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 86 Merida hotels

Holiday Inn Merida

3.0 of 5 Hotel   |   Avenida Colon 498 Entre Paseo Montejo Y Calle 60 | Paseo de Montejo, Merida 97000, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Merida to your Saves list
Holiday Inn Merida
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
68%
Ranked #41 of 86 hotels in Merida
Certificate of Excellence 2013
A recent review
Write a Review

121 people have reviewed this hotel

Traveler rating
    27
    54
    25
    10
    5
See reviews for
13
42
7
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Mexico City, Mexico
Contributor
19 reviews 19 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for several days for a training. It offers a reasonable quality at acceptable price. The biggest advantage was that it is very close to the center. You could walk for 20 minutes or take a cab (or horse car). Staff was friendly. Last day the electricity went off but there were staff members in each... More

Was this review helpful? Yes
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest: I appreciate your comments and we will continue to work with a focus courteous and friendly service to all our customers. Was pleasure to serve you and hope that your next visit to Mérida let us serve you again that this is your home. Sincerely Enrique Gómez General Manager More

Mérida, Yucatan, Mexico
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 7, 2014

Very nice hotel in the best position to walk to the main street and from there go downtown or just walk to a museum or catch a tour bus Etc. Rooms are clean and our service was very good. Best price for a hotel of that standard.

Was this review helpful? Yes
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear guest, thank you very much for your kind comment. It's nice to have met your expectation of service. The entire team of hotel staff hope that your trip to Merida us the opportunity to serve you again in this your home. Enrique Gómez General Manager More

Windsor Mill, MD
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2014

We stayed at this hotel for 8 nights. The hotel is at an excellent location and our room was quiet. It has a large lobby. The staff was very courteous. A desk clerk whose name is pronounced Mitchell (but whose name is spelled a little differently) was very helpful and displayed a great attitude. The breakfast buffet had an extensive... More

Was this review helpful? Yes
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, I appreciate your comments and lament the lack of follow-up was given to the problem of pointing shower curtain. We will strengthen these processes in the area of Front to avoid breaching our huépedes in as priority needs. I ask a sincere apology. Enrique Gómez General Manager More

tuxtla gtz, Mexico
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed January 31, 2014

As any other holiday inn the service was excellent I didn't have any problem. The staff was very friendly and helpful. I went to the gym twice and the person in charge helped me with my exercise routine. The room was good, everything was clean and the I love staying at the holiday inn every time I can but....there is... More

Was this review helpful? Yes
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review
Google Translation

Estimado Huésped: A nombre de todo el equipo de colaboradores de este Hotel, le doy las gracias por darnos su... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 10, 2014

Pros Lovely quite and pretty room Nice balcony and outlook Good shower pressure Decent coffee and maker in room Excellent service from over member of staff we encountered Great value for money Good location Great margaritas in the lobby bar Good breakfast Extra touches for our priority club status were appreciated- welcome letter including points confirmation for stay and some... More

Was this review helpful? Yes
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review

Dear Guest, all equipment of this Hotel welcomes your feedback. Attend the suggestions made ​​and surely we will return to have an excellent stay with us on your next visit to our city. Enrique Gómez General Manager More

Wilmington, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 4, 2014

This hotel is adequately reliable in terms of a clean, recognizable place to stay in Merida. Being a chain hotel, it obviously lacks the charm/flavor of the smaller, local hotels and inns. However, it is situated just across an intersection from a Wal-Mart, around the corner from a Starbucks. So, if you are in need of a taste of things... More

Was this review helpful? Yes
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review
Google Translation

Estimado Huésped: Muchas gracias por su comentario y reconocer nuestro servicio. Ya estamos tomando acción correctiva en el problema de... More

Schiedam, The Netherlands
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 1, 2014

This hotel is located in a nice area not too far from the city centre. The staff was very friendly. The rooms clean, the swimming pool very nice. Breakfast was a bit chaotic sometimes, not really smooth organized. The (sometimes live) music was so loud that it was sometimes difficult to have a conversation. There were some basic ingredients missing... More

Was this review helpful? Yes
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review
Google Translation

Estimado Huésped, agradezco su tiempo en contestar la encuesta. Tomaremos mucho en cuenta los puntos que detalla para mejorarlos y... More

Batavia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 18, 2013

I arrived very late into Merida when i stayed here, i thought i'd have trouble getting something to eat and drink once i arrived, even if the place was still open. Not having been to Merida before, i didnt know what to expect. Thankfully though, it was open, so was the bar and i was also able to get something... More

Was this review helpful? Yes
ENRIQUE G, Director General at Holiday Inn Merida, responded to this review
Google Translation

Estimado Huésped: Muchas gracias por su amable comentario y reconocer los servicios y calidad de atención de nuestro personal. Para... More

Cancun, Mexico
Top Contributor
70 reviews 70 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 20, 2013

Spend one night here on a business trip and found the location excellent but the hotel shows signs of age and the staff specially the baggage help are not very nice. Room air conditioner was disastrous; had to turn it off in the middle of the night cause noise was terrible and the thermostat didn't work. Don't rely on WiFi... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Merida, responded to this review

Dear tron38us, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. It was unfortunate to see your stay was not as comfortable as it could have been due to the unusual conditions you... More

Merida, Mexico
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 1, 2013

I was there for an international workshop and spent a very nice time at the hotel. Employees as very polite and always smiling. Food was good, rooms very clean, the business center allows you the privacy and quiet you need, and the spaces are adequate. Perhaps my only complaint are the chairs used for the event: they are quite uncomfortable... More

Was this review helpful? Yes
ENRIQUE G, Gerente at Holiday Inn Merida, responded to this review
Google Translation

Estimado Huésped, Muchas gracias por su comentario y el habernos considerado en su pasado viaje a esta Hermosa Ciudad. Tomaremos... More

Been to Holiday Inn Merida? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Merida

Also Known As:
Holiday Inn Merida Hotel
Holiday Inn Merida Hotel Merida
Merida Holiday Inn
Address: Avenida Colon 498 Entre Paseo Montejo Y Calle 60 | Paseo de Montejo, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Municipality of Merida > Merida
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 86 hotels in Merida
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Merida 3*
Official Description (provided by the hotel):
Always friendly and uncomplicated to suit your needs business traveler or leisure. Excellent location at Paseo de Montejo. When you arrive at Holiday Inn Merida will be greeted by our friendly staff who always ready to assist you with whatever you need Holiday Inn Merida is a comfortable hotel with all handsome rooms that will transport you to the era of the haciendas and modern facilities ideal for men and women travelling for business, vacationing with the family and for groups and conventions ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Orbitz, Booking.com, Travelocity, Priceline, Agoda, Venere, TripOnline SA and Hotels.com so you can book your Holiday Inn Merida reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Merida, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.