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Del Gobernador

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Calle 59 No. 535 x 66, Merida 97000, Mexico
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1 room 1 adult
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61 Reviews from our TripAdvisor Community

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West Jefferson, North Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Terrible hotel. You can hear every footstep, conversation and luggage wheel echoing in the open courtyard. Noisy air conditioning and compressor in the room. No ceiling fan. Small window onto courtyard which needs to be closed due to the noise so little air movement, stuffy. Bed rock hard. Dangerous step up and down to bathroom in the dark. Staff start... More 

Helpful?
Thank Linda S
Fairview Heights, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Del Gobernador is a short, safe two-block walk from Merida's central plaza. The rooms are basic, but they have much character and authenticity. The property includes a beautiful indoor courtyard with seating as well as a lovely outdoor pool with seating. The hotel restaurant offers a breakfast buffet including traditional Mayan stews, and there is a convenient small parking lot... More 

Helpful?
Thank frank w
Helsinki, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We booked two rooms for our christmas holidays in Hotel del Gobernador in September. When we arrived at the airport of Merida, we got a call from the hotel. They said there is something "strange" with our credit card, but since we are already in the city they would wait for us in the hotel. When we get there, they... More 

Helpful?
1 Thank GerardoGommi
Mexico City, Mexico
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed January 6, 2016

Everything with our stay was mostly OK, except for the fact that there was a leak under the sink and mould around the taps in the shower. When we were taken to the room, we were told there was water on the bathroom floor because they had just cleaned it, but it never dried. What I found most disgusting was... More 

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Thank supont
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

Overall our stay here was pretty comfortable, the beds might be a bit tough but they're not impossible to sleep in. The AC and shower work perfectly, wifi is a bit slow at first, the pool is cool and just what you need after a long walk in town. The hotel is very well located, just a few blocks away... More 

Helpful?
Thank Andii A
Mexico City, Mexico
Level Contributor
61 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 4, 2015

This hotel has a very good location, free parking and facilities are clean. Rooms are dark and without a view. The girl at the front desk was very helpful, however the bell boys weren't. They saw us coming with 2 heavy suitcases and never offered a help. The room service and the service at the restaurant are booth good.

Helpful?
Thank Georgi_Tsvetanov
haifa,Israel
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 9, 2015

I spent only 1 night in this hotel. We had a room with no windows or better the window faced a corridor ......no window at the bathroom either. No hot water and a terribly noisy A/C......The only bright things are the kindness of the staff and position.

Helpful?
Thank Mila3
Playa del Carmen
Level Contributor
164 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed September 23, 2015

based on reviews expecting much nicer property. Hotel was only average being kind..Location great as right downtown, staff nice, but hotel old and dingy. First room dark and musty...changed to better but a/c not cooling...was fixed. Just disappointing for what looked to be a better property

Helpful?
Thank kwdoug1
Rehovot
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 25, 2015

RELATIVELY TRADITIONAL BUILDING, WITH NICE ROOMS THAT ARE (NOISILY) AIR-CONDITIONED, poorly sound-proofed, but provide quite a reasonable place to sleep, with good service in the hotel, distinctly less so in the restaurant. The rooms are OK, but ours and that of a friend did not have any window to the outside. This decreased a bit the noise, but means that... More 

Helpful?
Thank vughtenaar
Stockholm
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed August 20, 2015 via mobile

Me and my husband stayed here for two nights and decided to change our hotel in Merida after that since we found much better for a much better price. The rooms are very dark due to very bad and few lamps, the window is towards the inner yard and there for we didn't even get any sunlight, the wifi was... More 

Helpful?
Thank Mandanis
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